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Showing 851 - 900 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36027785 | Foundation match help | Closed | Normal |  Jolie Rau | — |  Oscar O'Hara | Chat | damagedloyaltyapp | 12h | ●Responded | 5/5 | — | — | Apr 30, 2026 | May 4, 2026 |
| 00097023 | Loyalty points not posting | Closed | Normal |  Payton Crist | — |  Garth Dooley | Chat | returns | 12h | ○Sent, no reply | — | — | — | May 1, 2026 | May 4, 2026 |
| 25357914 | Allergic reaction concern | Closed | Normal |  Joan Nolan | — |  Mr. Cade Senger | vip | 11h | ○Sent, no reply | — | — | — | Apr 26, 2026 | May 4, 2026 | |
| 37747013 | Foundation match help | Closed | High |  Merle Hermiston | — | Garth Dooley | Chat | vipshade-match | 10h | ○Sent, no reply | — | — | — | May 1, 2026 | May 4, 2026 |
| 29415971 | Wrong shade sent | Closed | Normal |  Charles Thiel | — |  Chaz Renner | Chat | wholesale | 8h | ○Sent, no reply | — | — | — | Apr 29, 2026 | May 3, 2026 |
| 37625865 | Cancel order request | Closed | Normal |  Marguerite Dietrich | — |  Darryl Jacobi | shade-matchwholesale | 4d 8h | ●Responded | 7/11 | — | — | Apr 28, 2026 | May 3, 2026 | |
| 07185113 | Where is my order? | Closed | Normal |  Aric Johnston | — | Darryl Jacobi | — | 7d 7h | ○Sent, no reply | — | — | — | Apr 25, 2026 | May 3, 2026 | |
| 48407517 | Birthday gift not received | Closed | Normal |  Rosemary Lesch-Block | — | Mr. Cade Senger | fragrance | 1d 6h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 3, 2026 | |
| 86607472 | Loyalty points not posting | Closed | Normal |  Idella Goldner-Rodriguez | — |  Julie Hodkiewicz | — | 6h | ●Responded | 5/5 | — | — | May 2, 2026 | May 3, 2026 | |
| 69033367 | Allergic reaction concern | Closed | Normal |  Isabel Flatley | — |  Lily Raynor | shade-matchgift-card | 5h | ●Responded | 4/5 | — | — | May 1, 2026 | May 3, 2026 | |
| 55485961 | Item authenticity concern | Closed | Urgent |  Braulio Schumm | — |  Vilma Gusikowski | loyaltydamaged | 5h | ●Responded | 5/5 | — | — | Apr 26, 2026 | May 3, 2026 | |
| 27962773 | Missing samples in order | Closed | Normal |  Nick Murray | — |  Steve O'Conner | Chat | refundsamples | 5h | ○Sent, no reply | — | — | — | Apr 26, 2026 | May 3, 2026 |
| 04081238 | App crashes at checkout | Closed | High |  Garry Stiedemann | — |  Kip Schroeder IV | — | 5h | ●Responded | 10/11 | — | — | Apr 30, 2026 | May 3, 2026 | |
| 38877814 | Return after 30-day window | Closed | Normal |  Bryant Champlin | — |  Kaela Friesen | Chat | vipfragrance | 4h | ○Sent, no reply | — | — | — | May 1, 2026 | May 3, 2026 |
| 46010008 | App crashes at checkout | Closed | Low |  Quinn Willms | — |  Eula McKenzie | Chat | — | 4h | ⊘Not fired | — | — | — | Apr 28, 2026 | May 3, 2026 |
| 25985865 | Refund not received | Closed | Urgent |  Dr. Helmer Daniel | — |  Amely Pacocha | Chat | loyaltyrefundshipping | 4h | ○Sent, no reply | — | — | — | May 2, 2026 | May 3, 2026 |
| 69655871 | Influencer code not working | Closed | Normal |  Martine O'Keefe | — |  Miss Amber Hintz Sr. | gift-cardbopis | 4h | ○Sent, no reply | — | — | — | Apr 28, 2026 | May 3, 2026 | |
| 11701465 | Wrong shade sent | Closed | High |  Beulah Lesch | — | Chaz Renner | Chat | returnsinfluencerfragrance | 4h | ○Sent, no reply | — | — | — | Apr 28, 2026 | May 3, 2026 |
| 22539902 | Insider tier issue | Closed | High |  Mr. Jesse Lueilwitz | — | Steve O'Conner | Chat | apployalty | 3h | ⊘Not fired | — | — | — | Apr 27, 2026 | May 3, 2026 |
| 46610091 | Question about product ingredients | Closed | Low |  Jon Walter | — | Julie Hodkiewicz | shade-matchdamaged | 3h | ○Sent, no reply | — | — | — | Apr 28, 2026 | May 3, 2026 | |
| 82376759 | Missing items in shipment | Closed | Normal |  Miss Dino Hodkiewicz | — |  Faith Hilll | gift-cardwholesaleapp | 2h | ●Responded | 5/5 | — | — | Apr 27, 2026 | May 3, 2026 | |
| 15764313 | Loyalty points not posting | Closed | Normal |  Faye Nolan-Smith | — |  Yazmin Jast | Chat | — | 2h | ⊘Not fired | — | — | — | Apr 27, 2026 | May 3, 2026 |
| 78390236 | Price match request | Closed | Normal |  Byron O'Keefe | — |  Mr. Skyla Trantow | Chat | — | 2h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 3, 2026 |
| 81974236 | Klarna / Afterpay split issue | Closed | High |  Luis Swaniawski | — |  Mr. Eliza Gerhold IV | refundinfluencer | 2h | ○Sent, no reply | — | — | — | Apr 26, 2026 | May 3, 2026 | |
| 66220440 | Where is my order? | Closed | Normal |  Ross Heathcote | — | Vilma Gusikowski | Chat | app | 1h | ○Sent, no reply | — | — | — | Apr 28, 2026 | May 3, 2026 |
| 01908028 | Price match request | Closed | Normal |  Tonya Koepp MD | — | Miss Amber Hintz Sr. | — | 1h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 3, 2026 | |
| 43886336 | App crashes at checkout | Closed | Low |  Winifred Hirthe | — | Vilma Gusikowski | samplesbopis | 1h | ○Sent, no reply | — | — | — | Apr 26, 2026 | May 3, 2026 | |
| 24228007 | BOPIS pickup not ready | Closed | Low |  Ms. Linda Funk | — | Mr. Eliza Gerhold IV | vip | 1d 1h | ●Responded | 4/5 | — | — | Apr 28, 2026 | May 3, 2026 | |
| 43329826 | Missing samples in order | Closed | Normal |  Isai Prosacco IV | — | Chaz Renner | Social | shade-match | 1d | ⊘Not fired | — | — | — | Apr 27, 2026 | May 3, 2026 |
| 90560848 | Insider tier issue | Closed | Low |  Marian Wisoky | — | Lily Raynor | Phone | gift-cardvip | 1d 22h | ○Sent, no reply | — | — | — | Apr 29, 2026 | May 3, 2026 |
| 95424951 | Lost package follow-up | Closed | Low |  Ed Treutel-Boyer | — | Julie Hodkiewicz | — | 20h | ○Sent, no reply | — | — | — | Apr 26, 2026 | May 3, 2026 | |
| 82343739 | Return after 30-day window | Closed | Normal |  Larry Schaefer V | — | Mr. Eliza Gerhold IV | influencerdamaged | 16h | ○Sent, no reply | — | — | — | Apr 29, 2026 | May 3, 2026 | |
| 25909125 | Allergic reaction concern | Closed | High | Payton Crist | — |  Jacklyn Dare | fragranceinfluencer | 16h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 3, 2026 | |
| 10108869 | BOPIS pickup not ready | Closed | Normal |  Mr. Damon Friesen | — | Vilma Gusikowski | app | 15h | ⊘Not fired | — | — | — | May 1, 2026 | May 3, 2026 | |
| 87054027 | Insider tier issue | Closed | High |  Myron Watsica | — | Darryl Jacobi | Social | — | 12h | ⊘Not fired | — | — | — | Apr 29, 2026 | May 3, 2026 |
| 92767913 | Discount code not working | Closed | Low |  Mary Renner | — | Amely Pacocha | Chat | — | 11h | ●Responded | 5/5 | — | — | Apr 28, 2026 | May 3, 2026 |
| 64042151 | Cancel order request | Closed | Normal |  Emmanuelle Glover | — | Mr. Skyla Trantow | gift-card | 2d 8h | ⊘Not fired | — | — | — | Apr 23, 2026 | May 2, 2026 | |
| 57665955 | Gift card balance question | Closed | Normal |  Miss Angelica Jacobson | — | Chaz Renner | — | 7h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 2, 2026 | |
| 74735206 | Item authenticity concern | Closed | Normal |  Reagan Erdman | — | Kaela Friesen | Phone | bopis | 6h | ○Sent, no reply | — | — | — | Apr 25, 2026 | May 2, 2026 |
| 46529003 | Order arrived damaged | Closed | Urgent |  Dr. Timmy Ondricka | — |  Katrina Johns | returns | 6h | ○Sent, no reply | — | — | — | Apr 28, 2026 | May 2, 2026 | |
| 61739857 | Birthday gift not received | Closed | Normal |  Gretchen Price | Aurora Hotels Group | Lily Raynor | bopisshade-matchreturns | 1d 6h | ○Sent, no reply | — | — | — | Apr 29, 2026 | May 2, 2026 | |
| 34259647 | Loyalty points not posting | Closed | Normal |  Vickie Bruen | — | Steve O'Conner | fragranceshade-match | 6h | ○Sent, no reply | — | — | — | May 1, 2026 | May 2, 2026 | |
| 72455872 | Item authenticity concern | Closed | Normal |  Ginger Hilll | — | Chaz Renner | Chat | refund | 6h | ○Sent, no reply | — | — | — | Apr 27, 2026 | May 2, 2026 |
| 23797164 | Item authenticity concern | Closed | Urgent |  Mamie Wehner | — | Yazmin Jast | Chat | gift-card | 6h | ○Sent, no reply | — | — | — | May 1, 2026 | May 2, 2026 |
| 15698306 | App crashes at checkout | Closed | Normal |  Mamie Ortiz | — | Katrina Johns | loyaltyvipinfluencer | 5h | ○Sent, no reply | — | — | — | Apr 28, 2026 | May 2, 2026 | |
| 35126271 | Restock alert for backorder | Closed | Normal |  Nikko Cummerata | — | Amely Pacocha | refund | 5h | ○Sent, no reply | — | — | — | Apr 25, 2026 | May 2, 2026 | |
| 56912300 | Address change after shipping | Closed | Normal |  Ms. Caleigh Maggio | — | Chaz Renner | — | 2d 4h | ⊘Not fired | — | — | — | Apr 23, 2026 | May 2, 2026 | |
| 84590928 | Question about product ingredients | Closed | Normal |  Mildred Wunsch | — | Eula McKenzie | damagedfragrancereturns | 4h | ⊘Not fired | — | — | — | May 1, 2026 | May 2, 2026 | |
| 83643583 | Birthday gift not received | Closed | Normal |  Graham Abernathy | — | Yazmin Jast | apprefund | 3h | ○Sent, no reply | — | — | — | Apr 26, 2026 | May 2, 2026 | |
| 31112615 | Question about product ingredients | Closed | Normal |  Phillip Hauck Jr. | — | Mr. Cade Senger | refund | 3h | ●Responded | 5/5 | — | — | Apr 27, 2026 | May 2, 2026 |