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Showing 9,451 - 9,500 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 60160079 | Shipping cost question | Closed | High |  Mr. Kent Feeney | — |  Mr. Eliza Gerhold IV | Chat | refunddamagedbopis | 13h | ●Responded | 5/5 | — | — | Aug 20, 2025 | Aug 26, 2025 |
| 29997921 | Item authenticity concern | Closed | Normal |  Scot West | — |  Oscar O'Hara | Phone | fragrance | 6d 11h | ○Sent, no reply | — | — | — | Aug 18, 2025 | Aug 26, 2025 |
| 62928195 | Address change after shipping | Closed | High |  Toby Weimann | — |  Kip Schroeder IV | app | 10h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 26, 2025 | |
| 66474626 | Influencer code not working | Closed | Normal |  Jordan Harber-Padberg | — |  Julie Hodkiewicz | refundshipping | 10h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 26, 2025 | |
| 93674950 | Where is my order? | Closed | Low |  Max Block | — | Kip Schroeder IV | — | 6h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 25, 2025 | |
| 38794298 | Question about product ingredients | Closed | Normal |  Pasquale Hauck II | — |  Kaela Friesen | vipshippingsamples | 6h | ●Responded | 5/5 | — | — | Aug 20, 2025 | Aug 25, 2025 | |
| 85190667 | Birthday gift not received | Closed | Normal |  Ethan Steuber | — |  Amely Pacocha | refundshipping | 5h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 25, 2025 | |
| 57680054 | BOPIS order cancelled at store | Closed | Low |  Alfred Quigley | — |  Mr. Skyla Trantow | Social | — | 5h | ⊘Not fired | — | — | — | Aug 23, 2025 | Aug 25, 2025 |
| 42096417 | Discount code not working | Closed | Normal |  Naomi Pacocha | — | Kaela Friesen | wholesaleshipping | 5h | ●Responded | 10/11 | — | — | Aug 18, 2025 | Aug 25, 2025 | |
| 22992935 | Klarna / Afterpay split issue | Closed | Normal |  Drew Casper | — |  Jacklyn Dare | Chat | influencerbopisloyalty | 5h | ⊘Not fired | — | — | — | Aug 19, 2025 | Aug 25, 2025 |
| 83610368 | Cancel subscription / Auto-replenish | Closed | Normal |  Marlene Feeney | — |  Faith Hilll | — | 5h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 25, 2025 | |
| 56408586 | Foundation match help | Closed | Normal |  Harmony Walter V | — | Jacklyn Dare | — | 4h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 25, 2025 | |
| 88080898 | Loyalty points not posting | Closed | Normal |  Marlee Block | — |  Mr. Cade Senger | — | 4h | ⊘Not fired | — | — | — | Aug 21, 2025 | Aug 25, 2025 | |
| 67794420 | Insider tier issue | Closed | Normal |  Van O'Kon | — |  Lily Raynor | shade-match | 4h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 25, 2025 | |
| 20142736 | Address change after shipping | Closed | Normal |  Anna Schmitt | — | Oscar O'Hara | — | 3h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 25, 2025 | |
| 54506510 | Restock alert for backorder | Closed | Low |  Santos Douglas | — |  Vilma Gusikowski | Chat | — | 3h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 25, 2025 |
| 22967394 | Missing samples in order | Closed | Normal |  Theron Wyman | — |  Katrina Johns | samples | 2h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 25, 2025 | |
| 28441643 | Wrong shade sent | Closed | Normal |  Anahi Romaguera | — | Vilma Gusikowski | Chat | shippingfragrancesamples | 2h | ○Sent, no reply | — | — | — | Aug 18, 2025 | Aug 25, 2025 |
| 28058236 | Wrong shade sent | Closed | Normal |  Travon Kuhic V | — | Lily Raynor | vipreturns | 2h | ⊘Not fired | — | — | — | Aug 22, 2025 | Aug 25, 2025 | |
| 02340230 | Pro discount enrollment | Closed | Normal |  Larissa Schumm | — |  Steve O'Conner | Chat | shade-match | 2h | ○Sent, no reply | — | — | — | Aug 23, 2025 | Aug 25, 2025 |
| 71533256 | Price match request | Closed | Normal |  Miss Nettie Muller | — | Kaela Friesen | Phone | appreturns | 1h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 25, 2025 |
| 53250778 | Where is my order? | Closed | Low |  Daphne Hickle-Lynch | — | Kip Schroeder IV | Chat | appfragrance | 1h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 25, 2025 |
| 29535362 | Shipping cost question | Closed | Normal | Pasquale Hauck II | — | Steve O'Conner | Chat | vipgift-card | 1h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 25, 2025 |
| 10400218 | Address change after shipping | Closed | Normal |  Gabriel Crona | — |  Chaz Renner | — | 22h | ●Responded | 5/5 | — | — | Aug 18, 2025 | Aug 25, 2025 | |
| 47112501 | App crashes at checkout | Closed | Normal |  Mrs. Easter Jakubowski Jr. | — | Faith Hilll | loyalty | 5d 21h | ●Responded | 4/11 | — | — | Aug 16, 2025 | Aug 25, 2025 | |
| 71574081 | Wrong shade sent | Closed | High |  Julien Bins | — |  Dr. Mandy McLaughlin | gift-cardbopisfragrance | 21h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 25, 2025 | |
| 66997137 | Discount code not working | Closed | Normal |  Horace Satterfield | — |  Darryl Jacobi | gift-cardshippingbopis | 7d 20h | ●Responded | 1/11 | — | — | Aug 14, 2025 | Aug 25, 2025 | |
| 21952386 | Insider tier issue | Closed | Low |  Sibyl Kiehn V | — | Jacklyn Dare | vipappbopis | 20h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 25, 2025 | |
| 09553380 | App login problem | Closed | High |  Mrs. Juana Russel | — |  Garth Dooley | sampleswholesale | 4d 18h | ⊘Not fired | — | — | — | Aug 14, 2025 | Aug 25, 2025 | |
| 30062937 | Klarna / Afterpay split issue | Closed | Normal |  Rosendo Shanahan | — | Lily Raynor | Phone | vipbopisshipping | 18h | ○Sent, no reply | — | — | — | Aug 18, 2025 | Aug 25, 2025 |
| 69336063 | Cancel order request | Closed | High |  Mattie Bahringer | — | Kip Schroeder IV | damaged | 4d 18h | ○Sent, no reply | — | — | — | Aug 18, 2025 | Aug 25, 2025 | |
| 08933341 | Cancel subscription / Auto-replenish | Closed | Normal | Mattie Bahringer | — | Oscar O'Hara | shade-matchvip | 16h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 25, 2025 | |
| 88323756 | App crashes at checkout | Closed | High |  Jay Langosh | — |  Eula McKenzie | Social | bopis | 10h | ⊘Not fired | — | — | — | Aug 20, 2025 | Aug 25, 2025 |
| 01723859 | BOPIS pickup not ready | Closed | Urgent |  Randolph Littel | — | Dr. Mandy McLaughlin | influencershippingloyalty | 1d 10h | ○Sent, no reply | — | — | — | Aug 18, 2025 | Aug 25, 2025 | |
| 64719383 | Order arrived damaged | Closed | Normal |  Penelope Kautzer DVM | Highland Apothecary Co |  Yazmin Jast | returnsdamaged | 3d 6h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 24, 2025 | |
| 06195401 | Insider tier issue | Closed | Normal |  Lacy Jerde | — | Dr. Mandy McLaughlin | Chat | gift-cardvip | 6h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 24, 2025 |
| 90957815 | Wrong shade sent | Closed | Low |  Haleigh Kling | — | Steve O'Conner | Chat | fragrancereturnssamples | 6h | ⊘Not fired | — | — | — | Aug 19, 2025 | Aug 24, 2025 |
| 37306527 | Shipping cost question | Closed | Normal |  Mr. Idella Schoen | — | Steve O'Conner | Chat | — | 7d 6h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 24, 2025 |
| 19959191 | Store experience feedback | Closed | Normal |  Sadie Littel | — | Kaela Friesen | shade-match | 5h | ○Sent, no reply | — | — | — | Aug 23, 2025 | Aug 24, 2025 | |
| 64262330 | Price match request | Closed | High |  Charlene Towne | — | Kaela Friesen | Chat | shipping | 4h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 24, 2025 |
| 21844999 | Loyalty points not posting | Closed | Normal |  Kelly Reinger | — | Dr. Mandy McLaughlin | vip | 4h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 24, 2025 | |
| 57496282 | Address change after shipping | Closed | Low |  Ben Heidenreich | — | Mr. Eliza Gerhold IV | Social | shade-matchloyaltydamaged | 4h | ⊘Not fired | — | — | — | Aug 19, 2025 | Aug 24, 2025 |
| 57923698 | Store experience feedback | Closed | Normal |  Alexis Connelly | — | Mr. Skyla Trantow | refundloyalty | 4h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 24, 2025 | |
| 11347004 | Loyalty points not posting | Closed | Low |  Tonya Streich | — |  Miss Amber Hintz Sr. | — | 3h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 24, 2025 | |
| 32678560 | Cancel subscription / Auto-replenish | Closed | Normal |  Dr. George Cummings | — | Mr. Cade Senger | Chat | damagedshade-match | 3h | ○Sent, no reply | — | — | — | Aug 23, 2025 | Aug 24, 2025 |
| 93345377 | Wrong shade sent | Closed | Normal |  Deondre Rosenbaum | — | Oscar O'Hara | Chat | shipping | 3h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 24, 2025 |
| 30648521 | Missing samples in order | Closed | Normal |  Cecilia Hilll | Quartz Gifting | Miss Amber Hintz Sr. | Phone | refund | 3h | ●Responded | 3/5 | — | — | Aug 22, 2025 | Aug 24, 2025 |
| 46352143 | Wrong shade sent | Closed | High |  Nikko Cummerata | — | Darryl Jacobi | Chat | — | 2h | ●Responded | 5/5 | — | — | Aug 20, 2025 | Aug 24, 2025 |
| 28122982 | App crashes at checkout | Closed | Normal |  Lilla Batz | — | Kip Schroeder IV | Chat | app | 2h | ○Sent, no reply | — | — | — | Aug 18, 2025 | Aug 24, 2025 |
| 28322996 | Pro discount enrollment | Closed | Normal |  Wanda Huels Jr. | — |  Tommy Kuvalis | samplesshade-match | 1h | ○Sent, no reply | — | — | — | Aug 17, 2025 | Aug 24, 2025 |