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Showing 9,651 - 9,700 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 68647730 | Restock alert for backorder | Closed | Normal |  Ms. Deshaun McCullough MD | — |  Yazmin Jast | shippingsamples | 7h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 19, 2025 | |
| 62185040 | Missing samples in order | Closed | Normal |  Dora Turcotte | — |  Mr. Cade Senger | Social | influencer | 6h | ⊘Not fired | — | — | — | Aug 15, 2025 | Aug 19, 2025 |
| 24140010 | Foundation match help | Closed | Normal |  Alexis Connelly | — |  Mr. Lonie Hudson | Chat | damaged | 6h | ●Responded | 5/5 | — | — | Aug 12, 2025 | Aug 19, 2025 |
| 84534820 | Return after 30-day window | Closed | Normal |  Daphne Hickle-Lynch | — | Mr. Lonie Hudson | Chat | fragrance | 5h | ●Responded | 2/5 | — | — | Aug 18, 2025 | Aug 19, 2025 |
| 19942989 | Address change after shipping | Closed | Normal |  Milo Koepp | — |  Jacklyn Dare | vip | 5h | ●Responded | 9/11 | — | — | Aug 14, 2025 | Aug 19, 2025 | |
| 76370462 | Discount code not working | Closed | High |  Darrel Kautzer | — |  Garth Dooley | wholesaleloyalty | 4h | ●Responded | 3/5 | — | — | Aug 13, 2025 | Aug 19, 2025 | |
| 39370801 | Shipping cost question | Closed | Normal |  Elsie Schumm | — | Garth Dooley | Chat | shade-matchgift-card | 4h | ⊘Not fired | — | — | — | Aug 15, 2025 | Aug 19, 2025 |
| 51459304 | Shipping cost question | Closed | Normal |  Alvena Hartmann | — |  Oscar O'Hara | vipreturns | 4h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 19, 2025 | |
| 06624305 | Foundation match help | Closed | Urgent |  Idella Goldner-Rodriguez | — |  Chaz Renner | Social | influencer | 2h | ⊘Not fired | — | — | — | Aug 14, 2025 | Aug 19, 2025 |
| 53102819 | Shipping cost question | Closed | High |  Mr. Kelvin Volkman | — |  Dr. Mandy McLaughlin | Phone | — | 2h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 19, 2025 |
| 72498564 | Store experience feedback | Closed | Normal |  Carrie Daugherty Jr. | — |  Faith Hilll | bopis | 2h | ●Responded | 10/11 | — | — | Aug 18, 2025 | Aug 19, 2025 | |
| 99346158 | BOPIS pickup not ready | Closed | Normal |  Kraig Barrows DDS | — |  Mr. Skyla Trantow | — | 2h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 19, 2025 | |
| 57995436 | Wholesale order question | Closed | Urgent |  Dr. Carey Waters | — | Mr. Lonie Hudson | Chat | vipreturns | 1h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 19, 2025 |
| 57995364 | Lost package follow-up | Closed | High |  Mike Reichel V | — |  Vilma Gusikowski | Chat | — | 1h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 19, 2025 |
| 45299034 | Discount code not working | Closed | Urgent |  Janice Hessel | — |  Ignatius Cummerata | gift-card | 1h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 19, 2025 | |
| 99657640 | Influencer code not working | Closed | Low |  Amber Herman | — | Chaz Renner | samplesinfluencer | 1h | ●Responded | 4/5 | — | — | Aug 14, 2025 | Aug 19, 2025 | |
| 84207612 | Allergic reaction concern | Closed | Normal |  Lesly Watsica | — | Mr. Skyla Trantow | Phone | shade-match | 1h | ●Responded | 10/11 | — | — | Aug 14, 2025 | Aug 19, 2025 |
| 51555854 | Missing items in shipment | Closed | Normal |  Elsa Stracke | Studio Eleven |  Amely Pacocha | Chat | samples | 1h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 19, 2025 |
| 68324081 | Allergic reaction concern | Closed | Normal |  Ms. Ida Kuhn | — | Garth Dooley | wholesalegift-cardapp | 1d | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 19, 2025 | |
| 77411296 | Refund not received | Closed | Normal |  Leonard Towne | — | Oscar O'Hara | — | 1d 21h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 19, 2025 | |
| 54997565 | Restock alert for backorder | Closed | High |  Ed Ritchie | — |  Darryl Jacobi | Chat | — | 20h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 19, 2025 |
| 24668607 | Wrong shade sent | Closed | Normal | Janice Hessel | — | Ignatius Cummerata | Chat | influencer | 19h | ⊘Not fired | — | — | — | Aug 11, 2025 | Aug 19, 2025 |
| 02867694 | Store experience feedback | Closed | Normal |  Ms. Linda Funk | — | Faith Hilll | Phone | — | 5d 18h | ●Responded | 1/5 | — | — | Aug 8, 2025 | Aug 19, 2025 |
| 67028767 | Restock alert for backorder | Closed | Normal |  Miss Clarissa Herman | — | Yazmin Jast | Chat | — | 1d 16h | ●Responded | 4/5 | — | — | Aug 12, 2025 | Aug 19, 2025 |
| 15103862 | Store experience feedback | Closed | Normal |  Elise Littel | — |  Lily Raynor | returnsgift-cardapp | 1d 14h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 19, 2025 | |
| 68723826 | Price match request | Closed | High |  Carrie Fay | — | Faith Hilll | — | 14h | ●Responded | 5/5 | — | — | Aug 13, 2025 | Aug 19, 2025 | |
| 65653572 | Pro discount enrollment | Closed | Normal |  Mrs. Easter Jakubowski Jr. | — |  Kip Schroeder IV | — | 6h | ●Responded | 2/5 | — | — | Aug 12, 2025 | Aug 18, 2025 | |
| 13386563 | Cancel order request | Closed | Urgent |  Ashlynn Zulauf | — | Amely Pacocha | Chat | — | 6h | ○Sent, no reply | — | — | — | Aug 17, 2025 | Aug 18, 2025 |
| 67629533 | Refund not received | Closed | Low |  Chanelle Kuhlman | — |  Kaela Friesen | Chat | loyalty | 6h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 18, 2025 |
| 99714637 | Allergic reaction concern | Closed | Normal |  Ernesto Keeling | — |  Tommy Kuvalis | Social | — | 6h | ⊘Not fired | — | — | — | Aug 13, 2025 | Aug 18, 2025 |
| 15655685 | App login problem | Closed | Low |  Miss Beth Zboncak Sr. | — |  Julie Hodkiewicz | Chat | loyalty | 6h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 18, 2025 |
| 20390508 | Foundation match help | Closed | Normal |  Virgil Thiel | Atlas Hospitality | Amely Pacocha | influencerreturnsloyalty | 6h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 18, 2025 | |
| 47966036 | Loyalty points not posting | Closed | High |  Mattie Hahn | — | Tommy Kuvalis | Phone | fragrancedamaged | 5h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 18, 2025 |
| 10019351 | Birthday gift not received | Closed | Normal |  Isabel Flatley | — | Oscar O'Hara | returnsfragrancerefund | 5h | ○Sent, no reply | — | — | — | Aug 17, 2025 | Aug 18, 2025 | |
| 17522815 | Lost package follow-up | Closed | Low |  Alan Rosenbaum | — |  Leonard Waters-Howell | Chat | — | 5h | ⊘Not fired | — | — | — | Aug 11, 2025 | Aug 18, 2025 |
| 43510691 | Pro discount enrollment | Closed | Low |  Drake Harber | — | Oscar O'Hara | — | 5h | ⊘Not fired | — | — | — | Aug 14, 2025 | Aug 18, 2025 | |
| 91438380 | Item authenticity concern | Closed | Urgent |  Gretchen Price | Aurora Hotels Group | Leonard Waters-Howell | shippingfragrance | 4h | ●Responded | 5/5 | — | — | Aug 14, 2025 | Aug 18, 2025 | |
| 03070043 | Order arrived damaged | Closed | Normal |  Chyna Langworth | — | Dr. Mandy McLaughlin | Chat | — | 4h | ●Responded | 5/5 | — | — | Aug 12, 2025 | Aug 18, 2025 |
| 60532283 | Missing items in shipment | Closed | Normal |  Golda Bosco | — |  Katrina Johns | Phone | gift-cardapp | 4h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 18, 2025 |
| 82988899 | Return after 30-day window | Closed | Low | Kraig Barrows DDS | — |  Miss Amber Hintz Sr. | Social | vip | 4h | ⊘Not fired | — | — | — | Aug 12, 2025 | Aug 18, 2025 |
| 49474186 | Wrong shade sent | Closed | Low |  Misty Douglas | — | Vilma Gusikowski | refund | 4h | ●Responded | 2/5 | — | — | Aug 13, 2025 | Aug 18, 2025 | |
| 02378624 | App login problem | Closed | Normal |  Payton Padberg | — | Jacklyn Dare | influencervipreturns | 4h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 18, 2025 | |
| 29700592 | Missing samples in order | Closed | Normal |  Makenzie Hilpert | — | Kip Schroeder IV | shade-matchloyaltyfragrance | 3h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 18, 2025 | |
| 05389181 | Cancel order request | Closed | Normal | Misty Douglas | — | Leonard Waters-Howell | bopis | 3h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 18, 2025 | |
| 46999189 | Wholesale order question | Closed | Normal |  Claude Reinger-Beatty | — | Katrina Johns | Chat | returns | 3h | ○Sent, no reply | — | — | — | Aug 16, 2025 | Aug 18, 2025 |
| 07470607 | Refund not received | Closed | Normal |  Ottilie Skiles | — |  Steve O'Conner | fragrancesamplesgift-card | 3h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 18, 2025 | |
| 66082145 | Restock alert for backorder | Closed | Normal |  Juana Baumbach | — | Mr. Lonie Hudson | — | 1d 3h | ⊘Not fired | — | — | — | Aug 11, 2025 | Aug 18, 2025 | |
| 12992995 | Shipping cost question | Closed | Low |  Miss Jayden Ferry II | — | Mr. Cade Senger | Chat | samplesshippingreturns | 3h | ●Responded | 10/11 | — | — | Aug 11, 2025 | Aug 18, 2025 |
| 79254604 | Item authenticity concern | Closed | High |  Cullen Herzog | — | Mr. Lonie Hudson | — | 2h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 18, 2025 | |
| 58731268 | Refund not received | Closed | Normal | Mike Reichel V | — | Yazmin Jast | influencervip | 2h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 18, 2025 |