TicketsAll tickets
Showing 10,151 - 10,200 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 73611414 | Cancel subscription / Auto-replenish | Closed | Normal |  Amos Mills | — |  Tommy Kuvalis | Chat | — | 6h | ⊘Not fired | — | — | — | Aug 3, 2025 | Aug 5, 2025 |
| 20898456 | Price match request | Closed | Normal |  Milan Graham Jr. | — |  Mr. Cade Senger | appshippingvip | 5h | ○Sent, no reply | — | — | — | Jul 30, 2025 | Aug 5, 2025 | |
| 01275475 | Influencer code not working | Closed | Low |  Mrs. Monica Daugherty | — |  Jacklyn Dare | influencergift-cardshipping | 5h | ○Sent, no reply | — | — | — | Jul 29, 2025 | Aug 5, 2025 | |
| 69410737 | BOPIS order cancelled at store | Closed | High |  Ottilie Stroman | — |  Katrina Johns | Chat | appdamagedinfluencer | 5h | ⊘Not fired | — | — | — | Jul 31, 2025 | Aug 5, 2025 |
| 09769216 | Missing samples in order | Closed | Low |  Matilde Kreiger | — |  Oscar O'Hara | vipappshipping | 5h | ●Responded | 10/11 | — | — | Jul 30, 2025 | Aug 5, 2025 | |
| 36441015 | Loyalty points not posting | Closed | High |  Alvena Hartmann | — |  Kip Schroeder IV | shade-matchreturnssamples | 5h | ○Sent, no reply | — | — | — | Aug 3, 2025 | Aug 5, 2025 | |
| 93409773 | Allergic reaction concern | Closed | Normal |  Rocky Koch | — |  Faith Hilll | Chat | apployaltywholesale | 4h | ○Sent, no reply | — | — | — | Jul 30, 2025 | Aug 5, 2025 |
| 13561811 | Price match request | Closed | Low |  Alejandro Bednar | — |  Steve O'Conner | samplesfragrance | 3d 3h | ⊘Not fired | — | — | — | Jul 28, 2025 | Aug 5, 2025 | |
| 47794058 | BOPIS pickup not ready | Closed | Normal |  Clint Greenfelder | — |  Lily Raynor | refundshipping | 3h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 5, 2025 | |
| 77062805 | Foundation match help | Closed | Urgent |  Ms. Josefina Collins | — |  Yazmin Jast | gift-card | 2h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 5, 2025 | |
| 38722381 | Question about product ingredients | Closed | Normal |  Dr. Helmer Daniel | — | Tommy Kuvalis | — | 2h | ○Sent, no reply | — | — | — | Aug 3, 2025 | Aug 5, 2025 | |
| 72962756 | Wrong shade sent | Closed | Normal |  Juvenal Ward | — | Lily Raynor | Chat | samplesdamagedapp | 1h | ●Responded | 10/11 | — | — | Aug 2, 2025 | Aug 5, 2025 |
| 47737561 | Return after 30-day window | Closed | Normal |  Olga Hegmann | — | Lily Raynor | Chat | vipwholesale | 1h | ●Responded | 9/11 | — | — | Jul 29, 2025 | Aug 5, 2025 |
| 68189546 | Foundation match help | Closed | Normal |  Ms. Ida Kuhn | — | Kip Schroeder IV | vipshade-match | 3d | ○Sent, no reply | — | — | — | Jul 27, 2025 | Aug 5, 2025 | |
| 33101969 | Gift card balance question | Closed | High |  Ana Okuneva-Sanford | — |  Mr. Lonie Hudson | Phone | returnsgift-cardbopis | 23h | ⊘Not fired | — | — | — | Jul 30, 2025 | Aug 5, 2025 |
| 17214845 | Klarna / Afterpay split issue | Closed | Normal |  Reese Senger | — | Mr. Cade Senger | Chat | gift-cardshipping | 22h | ●Responded | 5/5 | — | — | Jul 28, 2025 | Aug 5, 2025 |
| 59679123 | Item authenticity concern | Closed | Normal |  Loyal Jerde | — | Tommy Kuvalis | — | 20h | ●Responded | 5/5 | — | — | Aug 2, 2025 | Aug 5, 2025 | |
| 66338747 | Order arrived damaged | Closed | Normal |  Eugene Koepp | — |  Vilma Gusikowski | influencerapp | 8d 19h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Aug 5, 2025 | |
| 77547771 | Wrong shade sent | Closed | Normal |  Yolanda Barton | — |  Eula McKenzie | — | 18h | ●Responded | 9/11 | — | — | Jul 29, 2025 | Aug 5, 2025 | |
| 67117448 | Restock alert for backorder | Closed | Normal |  Amy Weissnat | — | Tommy Kuvalis | Chat | appinfluencer | 16h | ●Responded | 5/5 | — | — | Aug 1, 2025 | Aug 5, 2025 |
| 46157277 | Store experience feedback | Closed | Normal |  Danielle Kshlerin | — | Mr. Lonie Hudson | damaged | 1d 16h | ⊘Not fired | — | — | — | Aug 1, 2025 | Aug 5, 2025 | |
| 79341912 | Order arrived damaged | Closed | Low |  Randolph Littel | — |  Kaela Friesen | shipping | 2d 15h | ○Sent, no reply | — | — | — | Jul 29, 2025 | Aug 5, 2025 | |
| 34280921 | Foundation match help | Closed | Normal |  Reva Schuster | — |  Garth Dooley | Phone | — | 12h | ●Responded | 4/5 | — | — | Aug 1, 2025 | Aug 5, 2025 |
| 74919722 | Wrong shade sent | Closed | Urgent |  Myra Feeney | — | Garth Dooley | samplesinfluencerdamaged | 11h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 5, 2025 | |
| 82963426 | Missing samples in order | Closed | Low |  Mr. Elvie Block | — |  Ignatius Cummerata | Phone | gift-cardloyalty | 7d 10h | ○Sent, no reply | — | — | — | Jul 27, 2025 | Aug 5, 2025 |
| 80911677 | Wrong shade sent | Closed | Urgent |  Deja Bahringer | — |  Leonard Waters-Howell | Chat | influencer | 9h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 4, 2025 |
| 94508115 | Pro discount enrollment | Closed | High |  Salvador Roberts | — | Kaela Friesen | fragranceshade-match | 7h | ●Responded | 5/5 | — | — | Aug 2, 2025 | Aug 4, 2025 | |
| 36645460 | Insider tier issue | Closed | Low |  Cullen Herzog | — | Katrina Johns | — | 1d 7h | ○Sent, no reply | — | — | — | Jul 30, 2025 | Aug 4, 2025 | |
| 11988799 | App crashes at checkout | Closed | Normal |  Louis Herman | — |  Mr. Eliza Gerhold IV | — | 6d 7h | ●Responded | 2/5 | — | — | Jul 23, 2025 | Aug 4, 2025 | |
| 35884827 | Foundation match help | Closed | Normal |  Tim Reynolds | — | Katrina Johns | damagedgift-card | 6h | ●Responded | 3/5 | — | — | Jul 31, 2025 | Aug 4, 2025 | |
| 90890301 | Pro discount enrollment | Closed | Normal |  Zoie Kuhic | — | Mr. Eliza Gerhold IV | Chat | appshippingreturns | 6h | ○Sent, no reply | — | — | — | Jul 29, 2025 | Aug 4, 2025 |
| 10920788 | Where is my order? | Closed | Normal |  Lilla Batz | — | Kip Schroeder IV | gift-cardsamplesvip | 6h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 4, 2025 | |
| 42297403 | Question about product ingredients | Closed | Normal |  Ms. Kylee Anderson | — | Tommy Kuvalis | damagedbopisinfluencer | 6h | ●Responded | 3/5 | — | — | Jul 28, 2025 | Aug 4, 2025 | |
| 45832386 | App login problem | Closed | Low |  Rafael Hamill-Dach | — | Steve O'Conner | gift-cardrefund | 5h | ●Responded | 5/5 | — | — | Aug 2, 2025 | Aug 4, 2025 | |
| 94024392 | Where is my order? | Closed | Normal |  Kay Schoen | — |  Darryl Jacobi | Chat | gift-cardsamples | 5h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 4, 2025 |
| 67390239 | Return after 30-day window | Closed | Normal |  Ola Kovacek | — | Mr. Lonie Hudson | Chat | vip | 4h | ●Responded | 10/11 | — | — | Jul 28, 2025 | Aug 4, 2025 |
| 45539580 | Cancel order request | Closed | Normal |  Lowell Wehner | — |  Chaz Renner | loyaltyrefund | 4h | ⊘Not fired | — | — | — | Jul 28, 2025 | Aug 4, 2025 | |
| 29278245 | Wholesale order question | Closed | Normal |  Tavares Senger | — | Faith Hilll | — | 4h | ○Sent, no reply | — | — | — | Aug 3, 2025 | Aug 4, 2025 | |
| 99682000 | Cancel order request | Closed | Normal |  Mrs. Easter Jakubowski Jr. | — | Mr. Cade Senger | samples | 3h | ○Sent, no reply | — | — | — | Jul 28, 2025 | Aug 4, 2025 | |
| 02119738 | Price match request | Closed | High |  Dr. Violet Gibson | — | Steve O'Conner | samplesdamagedshade-match | 2h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 4, 2025 | |
| 83010910 | Pro discount enrollment | Closed | Normal |  Earnest Purdy | — | Mr. Eliza Gerhold IV | Chat | — | 2h | ○Sent, no reply | — | — | — | Jul 30, 2025 | Aug 4, 2025 |
| 57620003 | Allergic reaction concern | Closed | Urgent |  Tricia Kunde IV | — | Yazmin Jast | Chat | — | 2h | ●Responded | 10/11 | — | — | Jul 31, 2025 | Aug 4, 2025 |
| 69356704 | Price match request | Closed | Normal |  Ben Schimmel | — | Vilma Gusikowski | — | 1h | ●Responded | 5/5 | — | — | Aug 2, 2025 | Aug 4, 2025 | |
| 83623119 | Missing samples in order | Closed | Normal |  Dr. Nona Willms | — | Jacklyn Dare | Chat | loyaltyapp | 1h | ⊘Not fired | — | — | — | Jul 29, 2025 | Aug 4, 2025 |
| 56846053 | BOPIS order cancelled at store | Closed | High |  Santos Douglas | — | Leonard Waters-Howell | Chat | shippingreturnsfragrance | 1h | ○Sent, no reply | — | — | — | Jul 29, 2025 | Aug 4, 2025 |
| 85532469 | Store experience feedback | Closed | Normal |  Audie Goyette | — | Ignatius Cummerata | damagedloyaltywholesale | 1h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 4, 2025 | |
| 88400433 | Allergic reaction concern | Closed | High |  Miss Dino Hodkiewicz | — |  Amely Pacocha | samples | 23h | ○Sent, no reply | — | — | — | Jul 28, 2025 | Aug 4, 2025 | |
| 13643324 | Birthday gift not received | Closed | Normal |  Luis Swaniawski | — | Garth Dooley | Chat | loyaltyreturnsbopis | 23h | ○Sent, no reply | — | — | — | Jul 30, 2025 | Aug 4, 2025 |
| 75527086 | App login problem | Closed | Normal |  Jett Wolff | — | Katrina Johns | fragrancesamplesshade-match | 22h | ○Sent, no reply | — | — | — | Jul 30, 2025 | Aug 4, 2025 | |
| 30767976 | Insider tier issue | Closed | Normal |  Roberta Schmeler | — | Mr. Cade Senger | gift-cardsamples | 1d 21h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 4, 2025 |