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Showing 11,551 - 11,600 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 24543154 | Discount code not working | Closed | Normal |  Jeannette Hessel | — |  Eula McKenzie | Phone | vip | 1h | ⊘Not fired | — | — | — | Jun 20, 2025 | Jun 25, 2025 |
| 42710367 | Loyalty points not posting | Closed | Urgent |  Hettie Ullrich | — |  Mr. Cade Senger | Phone | samplesloyaltygift-card | 1h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jun 25, 2025 |
| 75038367 | Refund not received | Closed | Urgent |  Berneice Heller | — |  Katrina Johns | Chat | damagedsamplesfragrance | 1h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jun 25, 2025 |
| 40486786 | App login problem | Closed | Normal |  Ernestina Rau | — |  Vilma Gusikowski | app | 1h | ⊘Not fired | — | — | — | Jun 18, 2025 | Jun 25, 2025 | |
| 07153268 | App crashes at checkout | Closed | Normal |  Graham Abernathy | — |  Lily Raynor | influencerfragrance | 1h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 25, 2025 | |
| 87526261 | Restock alert for backorder | Closed | High |  Mr. Lauretta Gulgowski Jr. | — | Katrina Johns | samples | 1d | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 25, 2025 | |
| 64116730 | Wrong shade sent | Closed | Normal |  Brandt Legros | — |  Leonard Waters-Howell | Chat | — | 3d 22h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 25, 2025 |
| 09963521 | BOPIS order cancelled at store | Closed | Urgent |  Dr. Salvatore Collins | — |  Oscar O'Hara | shippinginfluencer | 1d 20h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 25, 2025 | |
| 75777259 | Cancel subscription / Auto-replenish | Closed | Normal |  Jill Ruecker Sr. | — |  Julie Hodkiewicz | samplesfragranceinfluencer | 19h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 25, 2025 | |
| 96712697 | Klarna / Afterpay split issue | Closed | Normal |  Dr. Helmer Daniel | — |  Ignatius Cummerata | Phone | refund | 1d 19h | ○Sent, no reply | — | — | — | Jun 21, 2025 | Jun 25, 2025 |
| 67723215 | Foundation match help | Closed | Low |  Marion Hermiston | — | Ignatius Cummerata | Chat | wholesaleshipping | 18h | ●Responded | 5/5 | — | — | Jun 17, 2025 | Jun 25, 2025 |
| 88192629 | Restock alert for backorder | Closed | Normal |  Zachary Schmidt-Hudson | — |  Mr. Skyla Trantow | Chat | — | 16h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 25, 2025 |
| 83008956 | Where is my order? | Closed | Low |  Marshall O'Connell | — | Mr. Cade Senger | Chat | influencerbopis | 2d 14h | ●Responded | 4/5 | — | — | Jun 21, 2025 | Jun 25, 2025 |
| 18763455 | Insider tier issue | Closed | Normal |  Herman Altenwerth | — |  Chaz Renner | Chat | wholesalerefundgift-card | 13h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jun 25, 2025 |
| 67426056 | Klarna / Afterpay split issue | Closed | Low |  Cathy O'Keefe | — |  Mr. Eliza Gerhold IV | loyaltyreturnsdamaged | 13h | ○Sent, no reply | — | — | — | Jun 22, 2025 | Jun 25, 2025 | |
| 61541765 | Birthday gift not received | Closed | Normal |  Lavern Abshire | — |  Steve O'Conner | shade-matchdamagedsamples | 1d 11h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 25, 2025 | |
| 76021964 | Missing items in shipment | Closed | Normal |  Hugh O'Hara | — | Chaz Renner | Chat | loyalty | 10h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 25, 2025 |
| 84661874 | BOPIS pickup not ready | Closed | Normal |  Julien Bins | — |  Garth Dooley | viployalty | 2d 8h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 24, 2025 | |
| 83215662 | Shipping cost question | Closed | High |  Mrs. Chelsea Grant | — |  Amely Pacocha | Chat | damaged | 2d 7h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 24, 2025 |
| 54299396 | Wrong shade sent | Closed | Normal |  Florian Herman | — | Chaz Renner | damagedreturns | 6h | ●Responded | 5/5 | — | — | Jun 21, 2025 | Jun 24, 2025 | |
| 52534111 | Klarna / Afterpay split issue | Closed | High |  Miss Nellie Kessler | — | Julie Hodkiewicz | vipgift-card | 1d 6h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 24, 2025 | |
| 83678296 | Loyalty points not posting | Closed | Normal |  Gia Hodkiewicz | — |  Jacklyn Dare | Phone | damaged | 6h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 24, 2025 |
| 15818530 | Address change after shipping | Closed | Normal |  Rosemary Lesch-Block | — | Ignatius Cummerata | gift-card | 6h | ●Responded | 5/5 | — | — | Jun 23, 2025 | Jun 24, 2025 | |
| 16654607 | Restock alert for backorder | Closed | Low |  Miss Tammy Hahn | — | Steve O'Conner | gift-cardreturns | 6h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 24, 2025 | |
| 70406780 | BOPIS order cancelled at store | Closed | Normal |  Harry Lynch DDS | — | Jacklyn Dare | influencerwholesale | 5h | ●Responded | 5/5 | — | — | Jun 17, 2025 | Jun 24, 2025 | |
| 36282780 | Allergic reaction concern | Closed | Urgent |  Ms. Malvina Cruickshank-Schmidt | — | Jacklyn Dare | Chat | influencer | 5h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 24, 2025 |
| 03209054 | Wrong shade sent | Closed | Normal |  Bobbie Bergnaum | — | Leonard Waters-Howell | viprefundsamples | 1d 5h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 24, 2025 | |
| 94392967 | Wholesale order question | Closed | Normal |  Barbara Herman | — | Mr. Skyla Trantow | Chat | gift-cardvipshade-match | 4h | ⊘Not fired | — | — | — | Jun 20, 2025 | Jun 24, 2025 |
| 70398161 | Pro discount enrollment | Closed | Normal |  Leigh Breitenberg IV | — | Chaz Renner | Chat | refund | 2d 4h | ●Responded | 2/5 | — | — | Jun 20, 2025 | Jun 24, 2025 |
| 17918639 | Store experience feedback | Closed | Low |  Daniella Berge | — |  Tommy Kuvalis | returnsshippingapp | 4h | ○Sent, no reply | — | — | — | Jun 18, 2025 | Jun 24, 2025 | |
| 93117641 | Cancel order request | Closed | Low |  Calista Franecki PhD | — | Eula McKenzie | — | 3h | ⊘Not fired | — | — | — | Jun 17, 2025 | Jun 24, 2025 | |
| 23324291 | BOPIS pickup not ready | Closed | Normal |  Oma Kutch Sr. | — | Mr. Skyla Trantow | Chat | — | 2d 3h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 24, 2025 |
| 94083201 | Loyalty points not posting | Closed | Urgent |  Ms. Ella Kozey Sr. | — |  Darryl Jacobi | Phone | bopisshade-matchapp | 3h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 24, 2025 |
| 32891311 | App login problem | Closed | Normal |  Martin Altenwerth | — | Eula McKenzie | samplesvip | 2h | ●Responded | 4/5 | — | — | Jun 20, 2025 | Jun 24, 2025 | |
| 69153352 | Where is my order? | Closed | Normal |  Jamel Hansen | — | Eula McKenzie | gift-card | 2h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 24, 2025 | |
| 99232515 | Cancel subscription / Auto-replenish | Closed | High |  Tommie Zemlak | — |  Faith Hilll | gift-cardsamples | 2h | ○Sent, no reply | — | — | — | Jun 18, 2025 | Jun 24, 2025 | |
| 05246338 | BOPIS pickup not ready | Closed | Normal |  Ms. Linda Funk | — |  Dr. Mandy McLaughlin | Social | — | 1h | ⊘Not fired | — | — | — | Jun 18, 2025 | Jun 24, 2025 |
| 74332570 | Price match request | Closed | Normal |  Imani Schmidt II | — | Tommy Kuvalis | Phone | damagedfragrance | 1h | ●Responded | 5/5 | — | — | Jun 20, 2025 | Jun 24, 2025 |
| 99867540 | Insider tier issue | Closed | Low |  Sadie Littel | — | Jacklyn Dare | Chat | samplesdamaged | 1h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jun 24, 2025 |
| 86732885 | Foundation match help | Closed | High |  Destin Bauch | — | Julie Hodkiewicz | refund | 7d 1h | ●Responded | 2/5 | — | — | Jun 14, 2025 | Jun 24, 2025 | |
| 28929894 | Store experience feedback | Closed | Normal |  April Abernathy | — | Katrina Johns | — | 1h | ●Responded | 9/11 | — | — | Jun 18, 2025 | Jun 24, 2025 | |
| 04935200 | Where is my order? | Closed | Normal |  Sonya Deckow | — | Tommy Kuvalis | vip | 1h | ○Sent, no reply | — | — | — | Jun 21, 2025 | Jun 24, 2025 | |
| 66640998 | Item authenticity concern | Closed | Low |  Salvatore Hammes | — | Darryl Jacobi | Social | — | 23h | ⊘Not fired | — | — | — | Jun 18, 2025 | Jun 24, 2025 |
| 27417247 | Address change after shipping | Closed | Low |  Daniel Kovacek | — |  Kaela Friesen | influencerrefund | 21h | ●Responded | 4/5 | — | — | Jun 18, 2025 | Jun 24, 2025 | |
| 35376590 | BOPIS pickup not ready | Closed | Low |  Chanelle Kuhlman | — | Eula McKenzie | Phone | bopisapp | 20h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 24, 2025 |
| 11969317 | App login problem | Closed | Normal |  Dashawn Hintz | — | Vilma Gusikowski | Chat | — | 18h | ⊘Not fired | — | — | — | Jun 18, 2025 | Jun 24, 2025 |
| 38015348 | Store experience feedback | Closed | Normal | Miss Tammy Hahn | — |  Kip Schroeder IV | Social | fragrancewholesaleshade-match | 17h | ⊘Not fired | — | — | — | Jun 20, 2025 | Jun 24, 2025 |
| 64406774 | Return after 30-day window | Closed | Normal |  Todd Gorczany | — | Darryl Jacobi | Chat | — | 16h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 24, 2025 |
| 87919713 | Foundation match help | Closed | High |  Cecelia Hilll | — | Mr. Eliza Gerhold IV | app | 16h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 24, 2025 | |
| 45403001 | Refund not received | Closed | Urgent |  Devonte Nolan Sr. | — | Mr. Eliza Gerhold IV | — | 15h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 24, 2025 |