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Showing 11,851 - 11,900 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 05912739 | Wrong shade sent | Closed | Normal |  Savanah Shields | — |  Dr. Mandy McLaughlin | Phone | — | 9h | ●Responded | 9/11 | — | — | Jun 13, 2025 | Jun 16, 2025 |
| 50719807 | Wholesale order question | Closed | High |  Joel Wisoky | — |  Jacklyn Dare | returnswholesale | 6h | ●Responded | 5/5 | — | — | Jun 10, 2025 | Jun 16, 2025 | |
| 56912434 | Birthday gift not received | Closed | Low |  Alexie Hansen | — |  Darryl Jacobi | loyaltyshade-match | 6h | ●Responded | 4/5 | — | — | Jun 11, 2025 | Jun 16, 2025 | |
| 82491238 | Pro discount enrollment | Closed | Low |  Sam Tillman | — |  Yazmin Jast | Chat | influencer | 5h | ⊘Not fired | — | — | — | Jun 13, 2025 | Jun 16, 2025 |
| 51378031 | Cancel order request | Closed | Normal |  Bettye Gislason | — |  Garth Dooley | loyalty | 5h | ○Sent, no reply | — | — | — | Jun 13, 2025 | Jun 16, 2025 | |
| 65855174 | Pro discount enrollment | Closed | Normal |  Omer Balistreri V | — | Darryl Jacobi | Chat | — | 5h | ○Sent, no reply | — | — | — | Jun 13, 2025 | Jun 16, 2025 |
| 05362083 | Shipping cost question | Closed | Normal |  Joe Denesik | — |  Tommy Kuvalis | Chat | vipdamaged | 5h | ○Sent, no reply | — | — | — | Jun 14, 2025 | Jun 16, 2025 |
| 75703995 | Shipping cost question | Closed | Normal |  Candice Armstrong | — |  Kip Schroeder IV | app | 4h | ●Responded | 2/5 | — | — | Jun 14, 2025 | Jun 16, 2025 | |
| 86314707 | Price match request | Closed | Low |  Alyssa Christiansen | — |  Kaela Friesen | wholesalerefund | 4h | ●Responded | 4/5 | — | — | Jun 10, 2025 | Jun 16, 2025 | |
| 90135497 | Lost package follow-up | Closed | Normal |  Nichole O'Hara | — |  Julie Hodkiewicz | fragrancerefund | 3h | ○Sent, no reply | — | — | — | Jun 10, 2025 | Jun 16, 2025 | |
| 97167448 | Discount code not working | Closed | Low |  Lavern Abshire | — | Yazmin Jast | Chat | vip | 3h | ○Sent, no reply | — | — | — | Jun 14, 2025 | Jun 16, 2025 |
| 43833662 | Pro discount enrollment | Closed | Urgent |  Michael Raynor | — | Julie Hodkiewicz | gift-card | 2h | ○Sent, no reply | — | — | — | Jun 12, 2025 | Jun 16, 2025 | |
| 72028006 | Wholesale order question | Closed | Normal |  Richie Konopelski | — |  Miss Amber Hintz Sr. | — | 2h | ○Sent, no reply | — | — | — | Jun 10, 2025 | Jun 16, 2025 | |
| 60082114 | Restock alert for backorder | Closed | Urgent |  Miss Angelica Jacobson | — | Miss Amber Hintz Sr. | Phone | returns | 2h | ⊘Not fired | — | — | — | Jun 11, 2025 | Jun 16, 2025 |
| 59184876 | Influencer code not working | Closed | Low |  Ginger Hilll | — |  Katrina Johns | shade-match | 2h | ○Sent, no reply | — | — | — | Jun 12, 2025 | Jun 16, 2025 | |
| 05356389 | Item authenticity concern | Closed | Normal |  Anibal Barton | — |  Chaz Renner | influencer | 1h | ●Responded | 5/5 | — | — | Jun 15, 2025 | Jun 16, 2025 | |
| 28278016 | Cancel subscription / Auto-replenish | Closed | Low |  Chelsey Bednar-Goodwin | — | Dr. Mandy McLaughlin | wholesalereturns | 1h | ⊘Not fired | — | — | — | Jun 10, 2025 | Jun 16, 2025 | |
| 23971128 | Shipping cost question | Closed | Normal |  Sonya Deckow | — | Dr. Mandy McLaughlin | — | 1h | ○Sent, no reply | — | — | — | Jun 11, 2025 | Jun 16, 2025 | |
| 69337433 | Gift card balance question | Closed | Normal |  Ms. Miranda Stracke | — |  Mr. Eliza Gerhold IV | loyaltyappinfluencer | 9d 1h | ○Sent, no reply | — | — | — | Jun 1, 2025 | Jun 16, 2025 | |
| 41737850 | Restock alert for backorder | Closed | Normal |  Pete Rowe | — | Kip Schroeder IV | Social | bopisreturns | 1h | ⊘Not fired | — | — | — | Jun 10, 2025 | Jun 16, 2025 |
| 35324861 | Item authenticity concern | Closed | High |  Elijah Paucek | Pacific Beauty Distributors |  Leonard Waters-Howell | Chat | refunddamaged | 8d | ⊘Not fired | — | — | — | Jun 6, 2025 | Jun 16, 2025 |
| 72370673 | BOPIS pickup not ready | Closed | Normal |  Ettie Littel | — | Mr. Eliza Gerhold IV | appinfluencer | 3d 23h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 16, 2025 | |
| 45496327 | Shipping cost question | Closed | High |  Alessia Fahey | — | Mr. Eliza Gerhold IV | Chat | samplesshade-match | 9d 23h | ●Responded | 1/11 | — | — | May 31, 2025 | Jun 16, 2025 |
| 50768654 | Restock alert for backorder | Closed | Low |  Mr. Joel Hayes-Hilpert | — |  Eula McKenzie | Phone | shippingdamaged | 1d 22h | ●Responded | 2/5 | — | — | Jun 10, 2025 | Jun 16, 2025 |
| 72645186 | BOPIS pickup not ready | Closed | Normal |  Amy Weissnat | — | Darryl Jacobi | samplesrefund | 19h | ●Responded | 5/5 | — | — | Jun 10, 2025 | Jun 16, 2025 | |
| 03279035 | Missing items in shipment | Closed | Low |  Dan Dooley | — | Katrina Johns | — | 5d 19h | ●Responded | 3/5 | — | — | Jun 8, 2025 | Jun 16, 2025 | |
| 51595230 | Store experience feedback | Closed | Normal |  Miss Dino Hodkiewicz | — | Dr. Mandy McLaughlin | Chat | samples | 18h | ○Sent, no reply | — | — | — | Jun 8, 2025 | Jun 16, 2025 |
| 34217379 | Question about product ingredients | Closed | Normal |  Glenn Little DVM | — |  Mr. Lonie Hudson | fragrancesamples | 17h | ⊘Not fired | — | — | — | Jun 12, 2025 | Jun 16, 2025 | |
| 13868337 | Question about product ingredients | Closed | Normal |  Ebony Bosco | — | Dr. Mandy McLaughlin | Phone | returnswholesalesamples | 1d 13h | ○Sent, no reply | — | — | — | Jun 8, 2025 | Jun 16, 2025 |
| 46723384 | Missing items in shipment | Closed | High |  Dr. Isaiah Bahringer | — |  Amely Pacocha | wholesale | 1d 11h | ●Responded | 4/5 | — | — | Jun 13, 2025 | Jun 16, 2025 | |
| 45160093 | App login problem | Closed | Low |  Marques Turner | — | Kip Schroeder IV | Chat | app | 1d 11h | ⊘Not fired | — | — | — | Jun 13, 2025 | Jun 16, 2025 |
| 56180902 | Birthday gift not received | Closed | Normal | Ebony Bosco | — | Mr. Eliza Gerhold IV | Chat | vipfragranceapp | 8h | ○Sent, no reply | — | — | — | Jun 12, 2025 | Jun 15, 2025 |
| 40064962 | Restock alert for backorder | Closed | Normal |  Miss Roslyn Ziemann | — | Kip Schroeder IV | Chat | returnssamplesdamaged | 2d 7h | ○Sent, no reply | — | — | — | Jun 9, 2025 | Jun 15, 2025 |
| 16973138 | Influencer code not working | Closed | Normal |  Rodolfo Weber | — | Mr. Eliza Gerhold IV | Phone | returnsgift-card | 6h | ○Sent, no reply | — | — | — | Jun 10, 2025 | Jun 15, 2025 |
| 46378502 | Foundation match help | Closed | Normal |  Randall Kirlin | — |  Faith Hilll | Chat | — | 6h | ●Responded | 3/5 | — | — | Jun 10, 2025 | Jun 15, 2025 |
| 37477034 | Influencer code not working | Closed | Normal |  Johann West | — |  Lily Raynor | Phone | refund | 6h | ⊘Not fired | — | — | — | Jun 13, 2025 | Jun 15, 2025 |
| 34648452 | Cancel subscription / Auto-replenish | Closed | High |  Cordie Jaskolski | — | Chaz Renner | Social | wholesaleshade-match | 6h | ⊘Not fired | — | — | — | Jun 11, 2025 | Jun 15, 2025 |
| 07327578 | Allergic reaction concern | Closed | Normal |  Gary Berge | — | Yazmin Jast | Chat | loyalty | 6h | ○Sent, no reply | — | — | — | Jun 14, 2025 | Jun 15, 2025 |
| 00922946 | Store experience feedback | Closed | Normal |  Miss Gonzalo Mills-Armstrong | — |  Mr. Skyla Trantow | Chat | damaged | 6h | ○Sent, no reply | — | — | — | Jun 14, 2025 | Jun 15, 2025 |
| 22098552 | Where is my order? | Closed | Low |  Dashawn Hintz | — | Lily Raynor | returnsbopisloyalty | 6h | ○Sent, no reply | — | — | — | Jun 13, 2025 | Jun 15, 2025 | |
| 19102888 | Shipping cost question | Closed | Normal |  Chelsie Reinger | — |  Steve O'Conner | returns | 5h | ○Sent, no reply | — | — | — | Jun 10, 2025 | Jun 15, 2025 | |
| 99515450 | BOPIS pickup not ready | Closed | Low |  Adella Shanahan | — |  Vilma Gusikowski | Phone | — | 5h | ○Sent, no reply | — | — | — | Jun 13, 2025 | Jun 15, 2025 |
| 72379901 | Question about product ingredients | Closed | Normal |  Toby Bruen | — | Faith Hilll | Chat | fragrance | 5h | ⊘Not fired | — | — | — | Jun 11, 2025 | Jun 15, 2025 |
| 84373521 | Klarna / Afterpay split issue | Closed | Low |  Marlee Block | — | Kaela Friesen | — | 5h | ○Sent, no reply | — | — | — | Jun 12, 2025 | Jun 15, 2025 | |
| 14419945 | Order arrived damaged | Closed | Normal |  Mr. Helene Stark | — | Kaela Friesen | — | 4h | ●Responded | 5/5 | — | — | Jun 9, 2025 | Jun 15, 2025 | |
| 29330152 | Lost package follow-up | Closed | Normal |  Lowell Wehner | — | Leonard Waters-Howell | shade-matchreturnsbopis | 4h | ○Sent, no reply | — | — | — | Jun 9, 2025 | Jun 15, 2025 | |
| 93609647 | Klarna / Afterpay split issue | Closed | Low |  Patty Pacocha | — | Mr. Eliza Gerhold IV | refund | 4h | ●Responded | 10/11 | — | — | Jun 13, 2025 | Jun 15, 2025 | |
| 87628773 | Refund not received | Closed | Normal |  Merle Hickle | — | Mr. Lonie Hudson | Chat | — | 4h | ○Sent, no reply | — | — | — | Jun 11, 2025 | Jun 15, 2025 |
| 77645399 | BOPIS order cancelled at store | Closed | Urgent |  Deondre Rosenbaum | — | Dr. Mandy McLaughlin | — | 4h | ●Responded | 10/11 | — | — | Jun 10, 2025 | Jun 15, 2025 | |
| 44487755 | Order arrived damaged | Closed | Low |  Velda Baumbach | — |  Mr. Cade Senger | Chat | fragrancebopisgift-card | 4h | ●Responded | 7/11 | — | — | Jun 13, 2025 | Jun 15, 2025 |