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Showing 12,401 - 12,450 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 68992477 | Loyalty points not posting | Closed | Normal |  Wilson Osinski | — |  Dr. Mandy McLaughlin | appshade-match | 4h | ⊘Not fired | — | — | — | May 30, 2025 | May 31, 2025 | |
| 04001932 | Question about product ingredients | Closed | Normal |  Mrs. Royce Kuphal | — |  Darryl Jacobi | Chat | loyalty | 4h | ●Responded | 10/11 | — | — | May 24, 2025 | May 31, 2025 |
| 70865216 | Refund not received | Closed | Normal |  Harmony Walter V | — |  Ignatius Cummerata | returnsdamaged | 3h | ⊘Not fired | — | — | — | May 27, 2025 | May 31, 2025 | |
| 26150329 | Gift card balance question | Closed | Normal |  Mortimer Boyle | — |  Vilma Gusikowski | Phone | refundvipreturns | 3h | ⊘Not fired | — | — | — | May 28, 2025 | May 31, 2025 |
| 55588212 | Klarna / Afterpay split issue | Closed | Normal |  Mr. Ian Witting | — |  Steve O'Conner | Chat | returnsloyalty | 3h | ○Sent, no reply | — | — | — | May 25, 2025 | May 31, 2025 |
| 68685022 | Address change after shipping | Closed | Urgent |  Camden Lesch | — |  Jacklyn Dare | shade-match | 2h | ●Responded | 5/5 | — | — | May 29, 2025 | May 31, 2025 | |
| 47063583 | Order arrived damaged | Closed | Normal |  Miss Gonzalo Mills-Armstrong | — | Steve O'Conner | Phone | damagedfragrance | 1h | ●Responded | 5/5 | — | — | May 26, 2025 | May 31, 2025 |
| 06505808 | Gift card balance question | Closed | High |  Joshua Douglas | — |  Yazmin Jast | loyalty | 1h | ○Sent, no reply | — | — | — | May 30, 2025 | May 31, 2025 | |
| 74996547 | Store experience feedback | Closed | Normal |  Westley Emard | Atlas Hospitality | Dr. Mandy McLaughlin | Phone | influencer | 1h | ●Responded | 2/5 | — | — | May 28, 2025 | May 31, 2025 |
| 28820729 | Restock alert for backorder | Closed | Normal |  Jason Kuhlman | — | Darryl Jacobi | gift-cardfragrancebopis | 23h | ○Sent, no reply | — | — | — | May 26, 2025 | May 31, 2025 | |
| 89162950 | Address change after shipping | Closed | Low |  Antoinette Schumm | — |  Mr. Eliza Gerhold IV | damagedappfragrance | 21h | ○Sent, no reply | — | — | — | May 24, 2025 | May 31, 2025 | |
| 12001886 | Address change after shipping | Closed | Normal |  Marisa Reynolds | — |  Kip Schroeder IV | vip | 21h | ○Sent, no reply | — | — | — | May 24, 2025 | May 31, 2025 | |
| 69833377 | Wholesale order question | Closed | Normal |  Anita Kerluke | — |  Lily Raynor | Social | samplesshippingreturns | 20h | ⊘Not fired | — | — | — | May 25, 2025 | May 31, 2025 |
| 02466943 | Wholesale order question | Closed | Low |  Santos Douglas | — |  Oscar O'Hara | gift-cardappshade-match | 2d 17h | ○Sent, no reply | — | — | — | May 26, 2025 | May 31, 2025 | |
| 58134440 | Restock alert for backorder | Closed | High |  Faye Nolan-Smith | — | Lily Raynor | refundshade-matchbopis | 15h | ○Sent, no reply | — | — | — | May 25, 2025 | May 31, 2025 | |
| 34801067 | Item authenticity concern | Closed | Normal |  Patti Monahan | Verde Concierge |  Mr. Skyla Trantow | — | 13h | ○Sent, no reply | — | — | — | May 27, 2025 | May 31, 2025 | |
| 25762345 | Gift card balance question | Closed | Normal |  Brent Von I | — | Mr. Skyla Trantow | Chat | — | 12h | ○Sent, no reply | — | — | — | May 26, 2025 | May 31, 2025 |
| 41757514 | Discount code not working | Closed | Normal |  Kirsten Becker | — | Oscar O'Hara | gift-card | 2d 11h | ○Sent, no reply | — | — | — | May 27, 2025 | May 31, 2025 | |
| 54229051 | App login problem | Closed | Urgent |  Mr. Don Baumbach | Crown Department Stores | Mr. Eliza Gerhold IV | — | 7h | ●Responded | 2/5 | — | — | May 23, 2025 | May 30, 2025 | |
| 81892238 | Missing samples in order | Closed | Normal |  Shakira Kiehn | — | Oscar O'Hara | — | 7h | ○Sent, no reply | — | — | — | May 29, 2025 | May 30, 2025 | |
| 61800267 | Order arrived damaged | Closed | Low |  Louvenia Herzog | Pinecrest Wellness |  Katrina Johns | shippingrefunddamaged | 6h | ○Sent, no reply | — | — | — | May 27, 2025 | May 30, 2025 | |
| 47978380 | App crashes at checkout | Closed | Normal |  Jacqueline Ferry | — | Ignatius Cummerata | Chat | — | 6h | ●Responded | 5/5 | — | — | May 29, 2025 | May 30, 2025 |
| 22147394 | Wrong shade sent | Closed | Urgent |  Dr. Roy Beer | — |  Eula McKenzie | refundwholesale | 6h | ○Sent, no reply | — | — | — | May 26, 2025 | May 30, 2025 | |
| 54942640 | App login problem | Closed | Normal |  Carlton Hoeger | — |  Chaz Renner | Chat | — | 6h | ●Responded | 5/5 | — | — | May 28, 2025 | May 30, 2025 |
| 29238118 | BOPIS order cancelled at store | Closed | High |  Kaitlin Weber | — |  Amely Pacocha | gift-card | 6h | ○Sent, no reply | — | — | — | May 27, 2025 | May 30, 2025 | |
| 36835768 | BOPIS pickup not ready | Closed | Normal |  Terrance Gottlieb | — |  Mr. Lonie Hudson | samplesdamaged | 5h | ○Sent, no reply | — | — | — | May 29, 2025 | May 30, 2025 | |
| 58491884 | Price match request | Closed | High |  Frank Predovic | — | Lily Raynor | Social | — | 4h | ⊘Not fired | — | — | — | May 23, 2025 | May 30, 2025 |
| 81745292 | Cancel order request | Closed | Normal |  Dr. Nona Willms | — | Yazmin Jast | vip | 4h | ●Responded | 5/5 | — | — | May 29, 2025 | May 30, 2025 | |
| 88292393 | BOPIS pickup not ready | Closed | Low |  Mr. Idella Schoen | — | Yazmin Jast | Social | samples | 3h | ⊘Not fired | — | — | — | May 25, 2025 | May 30, 2025 |
| 16838713 | App crashes at checkout | Closed | Normal |  Caesar Bednar | — |  Kaela Friesen | Phone | bopis | 2h | ○Sent, no reply | — | — | — | May 24, 2025 | May 30, 2025 |
| 17911809 | App crashes at checkout | Closed | Normal |  Miss Beth Zboncak Sr. | — | Yazmin Jast | Social | influencershade-matchgift-card | 2h | ⊘Not fired | — | — | — | May 25, 2025 | May 30, 2025 |
| 98734010 | Insider tier issue | Closed | High |  Lavada Blick PhD | — |  Tommy Kuvalis | Phone | — | 2h | ○Sent, no reply | — | — | — | May 26, 2025 | May 30, 2025 |
| 48453611 | App crashes at checkout | Closed | Normal |  Katrina Hessel | — | Chaz Renner | loyalty | 23h | ●Responded | 10/11 | — | — | May 27, 2025 | May 30, 2025 | |
| 03927814 | Missing items in shipment | Closed | High |  Penelope Kautzer DVM | Highland Apothecary Co |  Leonard Waters-Howell | damagedshippingshade-match | 22h | ●Responded | 5/5 | — | — | May 23, 2025 | May 30, 2025 | |
| 65665027 | Pro discount enrollment | Closed | Normal |  Ardith Ondricka MD | — | Eula McKenzie | Phone | vip | 1d 21h | ○Sent, no reply | — | — | — | May 23, 2025 | May 30, 2025 |
| 43826225 | Address change after shipping | Closed | Normal |  Icie Cummerata | — |  Julie Hodkiewicz | Chat | — | 1d 15h | ●Responded | 4/5 | — | — | May 23, 2025 | May 30, 2025 |
| 33872847 | Klarna / Afterpay split issue | Closed | Normal |  Wendy Rolfson | — | Chaz Renner | refund | 2d 10h | ○Sent, no reply | — | — | — | May 23, 2025 | May 30, 2025 | |
| 61928032 | Order arrived damaged | Closed | Normal |  Shakira Hirthe | — |  Miss Amber Hintz Sr. | loyaltyvipfragrance | 9h | ○Sent, no reply | — | — | — | May 28, 2025 | May 29, 2025 | |
| 38574956 | Return after 30-day window | Closed | Low |  Lamar Erdman | — | Mr. Lonie Hudson | shade-matchsamples | 9h | ●Responded | 10/11 | — | — | May 23, 2025 | May 29, 2025 | |
| 62405319 | Klarna / Afterpay split issue | Closed | Urgent |  Davin Schaden | Modern Mercantile | Oscar O'Hara | — | 8h | ○Sent, no reply | — | — | — | May 24, 2025 | May 29, 2025 | |
| 41690390 | Insider tier issue | Closed | Low |  Jonathon Langworth | — | Dr. Mandy McLaughlin | gift-cardreturnsfragrance | 6h | ●Responded | 10/11 | — | — | May 28, 2025 | May 29, 2025 | |
| 48738597 | Missing samples in order | Closed | Normal |  Rosendo Shanahan | — | Eula McKenzie | Chat | fragrancebopis | 6h | ●Responded | 3/5 | — | — | May 26, 2025 | May 29, 2025 |
| 82660704 | Address change after shipping | Closed | Normal |  Nia Reynolds | — | Mr. Skyla Trantow | returnsinfluencerapp | 6h | ○Sent, no reply | — | — | — | May 25, 2025 | May 29, 2025 | |
| 20233005 | App crashes at checkout | Closed | Urgent |  Sara Cartwright PhD | — | Ignatius Cummerata | Chat | samples | 6h | ○Sent, no reply | — | — | — | May 28, 2025 | May 29, 2025 |
| 09255230 | BOPIS pickup not ready | Closed | Normal |  Elnora Yundt | — | Steve O'Conner | Chat | fragrancedamaged | 6h | ○Sent, no reply | — | — | — | May 26, 2025 | May 29, 2025 |
| 08104709 | Return after 30-day window | Closed | High |  Ellen Bauch PhD | — | Chaz Renner | — | 4h | ○Sent, no reply | — | — | — | May 26, 2025 | May 29, 2025 | |
| 54192918 | Price match request | Closed | Normal |  Cullen Herzog | — | Lily Raynor | Chat | samplesapp | 3h | ○Sent, no reply | — | — | — | May 23, 2025 | May 29, 2025 |
| 43711815 | Price match request | Closed | High |  Lessie Wolff | — | Amely Pacocha | wholesaleloyaltyreturns | 3h | ○Sent, no reply | — | — | — | May 28, 2025 | May 29, 2025 | |
| 08382658 | Birthday gift not received | Closed | Normal |  Audie Windler | — | Steve O'Conner | Chat | refundloyalty | 3h | ○Sent, no reply | — | — | — | May 26, 2025 | May 29, 2025 |
| 96812909 | Influencer code not working | Closed | Low |  Mr. Kent Feeney | — | Yazmin Jast | loyaltygift-cardbopis | 3h | ○Sent, no reply | — | — | — | May 28, 2025 | May 29, 2025 |