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Showing 12,801 - 12,850 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 48245649 | Gift card balance question | Pending | Low |  Cullen Herzog | — |  Julie Hodkiewicz | Chat | loyaltygift-carddamaged | - | —Skipped | — | — | — | Jul 24, 2025 | - |
| 19549006 | Item authenticity concern | Open | Low |  Caleb Cronin | — |  Darryl Jacobi | bopisreturns | - | —Skipped | — | — | — | Apr 27, 2026 | - | |
| 60667930 | Wrong shade sent | Solved | High |  Mathew Green | — |  Eula McKenzie | app | 6h | ●Responded | 10/11 | — | — | Jun 26, 2025 | - | |
| 04108260 | Loyalty points not posting | Solved | Normal |  Gilbert Rau | — |  Leonard Waters-Howell | Phone | bopisrefund | 11h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - |
| 02474224 | Wrong shade sent | Solved | Normal |  Jacqueline Borer | — |  Steve O'Conner | Chat | refund | 8h | ⊘Not fired | — | — | — | Oct 23, 2025 | - |
| 70748604 | Wholesale order question | Solved | Normal |  Miss Jeannette Jenkins | — |  Kip Schroeder IV | returns | 10h | ⊘Not fired | — | — | — | Oct 20, 2025 | - | |
| 71336283 | Foundation match help | Solved | Normal |  Kane Bernier | — |  Mr. Lonie Hudson | Phone | — | 15h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - |
| 70566189 | Discount code not working | Solved | High |  Kay Schoen | — |  Garth Dooley | Chat | vip | 15h | ●Responded | 3/5 | — | — | Oct 14, 2025 | - |
| 36846229 | Cancel order request | Solved | High |  Kenton Weber | — |  Miss Amber Hintz Sr. | Chat | fragrancegift-card | 2d 11h | ●Responded | 2/5 | — | — | Sep 30, 2025 | - |
| 29506989 | Shipping cost question | Solved | Normal |  Tammy Streich-Hegmann | — | Darryl Jacobi | influencershade-match | 14h | ●Responded | 10/11 | — | — | Jan 22, 2026 | - | |
| 67939448 | Gift card balance question | Pending | Urgent |  Guy Heller | — | Garth Dooley | Chat | gift-cardfragranceshade-match | - | —Skipped | — | — | — | Dec 8, 2025 | - |
| 91575875 | Item authenticity concern | Open | Low |  Marlene King | — |  Jacklyn Dare | Chat | — | - | —Skipped | — | — | — | Nov 4, 2025 | - |
| 27151314 | Missing items in shipment | Solved | Normal |  Lindsey Schneider | — |  Yazmin Jast | Phone | bopisrefund | 6d 22h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - |
| 31209336 | Return after 30-day window | Pending | Normal |  Mrs. Dorothy Russel | — |  Chaz Renner | Chat | shippinginfluencergift-card | - | —Skipped | — | — | — | Feb 20, 2026 | - |
| 41624671 | Allergic reaction concern | Solved | Normal |  Laurie Bins | — | Kip Schroeder IV | Chat | — | 1h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - |
| 52514738 | Klarna / Afterpay split issue | Pending | Low |  Cecelia Hilll | — | Julie Hodkiewicz | wholesalereturns | - | —Skipped | — | — | — | Oct 17, 2025 | - | |
| 66359086 | Pro discount enrollment | Solved | Normal |  Miss Brady Heller | — | Garth Dooley | app | 1d 9h | ●Responded | 4/5 | — | — | Feb 25, 2026 | - | |
| 12614247 | App login problem | Solved | Normal |  Freddie Huel-Leffler | — | Garth Dooley | — | 3h | ⊘Not fired | — | — | — | Oct 7, 2025 | - | |
| 97705426 | Wrong shade sent | Solved | Normal |  Andrew Dare | — |  Vilma Gusikowski | Phone | gift-cardreturnswholesale | 18h | ●Responded | 5/5 | — | — | Mar 19, 2026 | - |
| 87179530 | Foundation match help | Solved | Normal |  Tonya Streich | — | Julie Hodkiewicz | appbopisloyalty | 3h | ●Responded | 5/5 | — | — | Feb 26, 2026 | - | |
| 27881236 | BOPIS order cancelled at store | Solved | High |  Nathaniel Quigley-Ziemann | — | Leonard Waters-Howell | wholesaleinfluencerreturns | 5h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - | |
| 14814886 | App login problem | Solved | Urgent |  Ralph Pagac | — |  Tommy Kuvalis | shipping | 20h | ●Responded | 9/11 | — | — | Sep 27, 2025 | - | |
| 23710444 | Order arrived damaged | Open | Normal |  Flora Bosco | — |  Ignatius Cummerata | shipping | - | —Skipped | — | — | — | Sep 19, 2025 | - | |
| 82793576 | Order arrived damaged | Pending | Normal |  Darla Torp-McClure PhD | — | Kip Schroeder IV | Chat | wholesaleinfluencer | - | —Skipped | — | — | — | Sep 10, 2025 | - |
| 67124376 | Question about product ingredients | Solved | Normal |  Ethelyn Marquardt | — | Kip Schroeder IV | Chat | vipinfluencerfragrance | 7d 19h | ●Responded | 1/5 | — | — | Feb 20, 2026 | - |
| 88701771 | Cancel order request | Solved | Low |  Jo Tillman | — | Kip Schroeder IV | Chat | wholesalesamples | 22h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - |
| 15057537 | Missing items in shipment | Solved | Normal |  Alphonso Ullrich | — |  Mr. Skyla Trantow | gift-cardwholesaleapp | 23h | ●Responded | 9/11 | — | — | Aug 14, 2025 | - | |
| 75565754 | Loyalty points not posting | Solved | Normal |  Garry Stiedemann | — |  Oscar O'Hara | Chat | returnsfragrance | 14h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - |
| 46554618 | Lost package follow-up | Solved | Normal |  Jordi Kertzmann | — |  Mr. Cade Senger | vipreturnsinfluencer | 2h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 66393132 | Wholesale order question | Solved | Normal |  Rose Ruecker | — | Ignatius Cummerata | Chat | shippingvip | 1h | ⊘Not fired | — | — | — | Sep 15, 2025 | - |
| 85587162 | Shipping cost question | Solved | Normal |  Jessyca Balistreri | — | Mr. Skyla Trantow | Chat | refund | 21h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - |
| 41993956 | Shipping cost question | Open | Normal |  Erika Yundt PhD | — |  Amely Pacocha | wholesalevip | - | —Skipped | — | — | — | Aug 24, 2025 | - | |
| 77755396 | Pro discount enrollment | Solved | High |  Selina Hessel | — |  Katrina Johns | refund | 5h | ⊘Not fired | — | — | — | Jul 25, 2025 | - | |
| 84809880 | Order arrived damaged | Solved | Normal |  Lessie Rodriguez | — | Kip Schroeder IV | — | 4h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |
| 36183142 | Item authenticity concern | Solved | Normal |  Jasper Bahringer | — | Mr. Skyla Trantow | shippingwholesale | 7h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - | |
| 85239178 | Store experience feedback | Pending | High |  Santos Auer | — | Leonard Waters-Howell | shippingvip | - | —Skipped | — | — | — | Feb 17, 2026 | - | |
| 56536456 | Price match request | Solved | Normal |  Lelah Adams | — |  Mr. Eliza Gerhold IV | shipping | 1d | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | |
| 51408628 | Wholesale order question | Solved | Normal |  Vicky Gulgowski | — | Mr. Skyla Trantow | returnsgift-card | 1d 14h | ●Responded | 9/11 | — | — | Aug 30, 2025 | - | |
| 94546258 | Lost package follow-up | Solved | Normal |  Rosendo Friesen | — | Yazmin Jast | Phone | loyaltygift-card | 3h | ●Responded | 10/11 | — | — | Jul 30, 2025 | - |
| 52043593 | Order arrived damaged | Solved | Normal |  Julia Bosco | — | Amely Pacocha | bopisshade-match | 21h | ○Sent, no reply | — | — | — | Aug 16, 2025 | - | |
| 33605854 | Missing items in shipment | Solved | Normal |  Randall Kirlin | — | Leonard Waters-Howell | influencerappshipping | 2h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - | |
| 44587887 | Foundation match help | Solved | Normal |  Jackie Wintheiser | — | Kip Schroeder IV | Phone | — | 3h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - |
| 41385477 | Lost package follow-up | Solved | High |  Deven Waters | Verde Concierge | Mr. Skyla Trantow | Chat | apployalty | 1d | ⊘Not fired | — | — | — | Aug 11, 2025 | - |
| 35669151 | Influencer code not working | Solved | Low |  Dr. Mariela Champlin | — | Garth Dooley | gift-card | 3h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - | |
| 27053133 | Loyalty points not posting | Pending | Normal |  Mr. Taylor Rogahn | — |  Lily Raynor | — | - | —Skipped | — | — | — | Jun 10, 2025 | - | |
| 54630881 | Pro discount enrollment | Pending | Low |  Webster Gerhold | — | Tommy Kuvalis | samples | - | —Skipped | — | — | — | Nov 26, 2025 | - | |
| 74138514 | Missing items in shipment | Solved | Normal |  Harry Lynch DDS | — |  Kaela Friesen | Chat | shade-matchfragrancereturns | 1d 15h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - |
| 68397030 | Birthday gift not received | Solved | Low |  Aurelie Wilderman III | — | Kip Schroeder IV | Chat | — | 1h | ●Responded | 4/11 | — | — | Jan 8, 2026 | - |
| 05435289 | Question about product ingredients | Open | Normal |  Yolanda Klocko | — | Miss Amber Hintz Sr. | — | - | —Skipped | — | — | — | Jun 7, 2025 | - | |
| 56625477 | Missing items in shipment | Solved | Normal |  Tyra Konopelski DDS | — | Darryl Jacobi | wholesaleshipping | 6h | ○Sent, no reply | — | — | — | May 7, 2026 | - |