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Showing 13,151 - 13,200 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 62074331 | Where is my order? | Solved | Low |  Milton Welch | — |  Darryl Jacobi | Chat | — | 3h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - |
| 10287405 | Lost package follow-up | Open | Normal |  Amy Weissnat | — |  Vilma Gusikowski | damaged | - | —Skipped | — | — | — | Sep 11, 2025 | - | |
| 12181074 | BOPIS order cancelled at store | Solved | Normal |  Ethelyn Marquardt | — |  Kip Schroeder IV | shipping | 4h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - | |
| 50799793 | Birthday gift not received | Solved | Normal |  Joan Nolan | — |  Steve O'Conner | samplesappshipping | 22h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |
| 93810731 | Refund not received | Solved | Urgent |  Orrin Lesch | — |  Katrina Johns | Social | — | 6h | ⊘Not fired | — | — | — | Mar 19, 2026 | - |
| 74107569 | Birthday gift not received | Pending | High |  Clint Konopelski | — | Kip Schroeder IV | Chat | wholesalerefund | - | —Skipped | — | — | — | Sep 16, 2025 | - |
| 42683451 | Missing samples in order | Solved | Normal |  Stacy Barrows III | — |  Julie Hodkiewicz | Chat | returns | 1d | ○Sent, no reply | — | — | — | Dec 4, 2025 | - |
| 97330681 | Discount code not working | Solved | Normal |  Calista Franecki PhD | — |  Faith Hilll | Chat | returnsloyalty | 16h | ○Sent, no reply | — | — | — | May 12, 2026 | - |
| 45186303 | Return after 30-day window | Solved | High |  Claire Wiegand | — |  Garth Dooley | Chat | bopisrefund | 4h | ●Responded | 4/5 | — | — | Feb 13, 2026 | - |
| 65280271 | Store experience feedback | Solved | Normal |  Salvador Simonis | — | Katrina Johns | fragrancegift-card | 5h | ●Responded | 10/11 | — | — | May 19, 2026 | - | |
| 16746979 | Allergic reaction concern | Solved | Low |  Mr. Marquis Hermann | — |  Miss Amber Hintz Sr. | — | 1h | ●Responded | 3/5 | — | — | Jul 10, 2025 | - | |
| 04867277 | Influencer code not working | Solved | Normal |  Drake Harber | — |  Lily Raynor | Chat | influencer | 13h | ●Responded | 3/5 | — | — | Jul 3, 2025 | - |
| 26570724 | Lost package follow-up | Solved | Normal |  Ben Heidenreich | — | Steve O'Conner | Phone | wholesale | 2h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - |
| 84732150 | Birthday gift not received | Solved | High |  Bruce Kozey | — |  Amely Pacocha | Phone | influencersamplesshade-match | 2d 17h | ⊘Not fired | — | — | — | Mar 7, 2026 | - |
| 82069096 | Cancel subscription / Auto-replenish | Solved | High |  Alessia Fahey | — |  Leonard Waters-Howell | refund | 22h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - | |
| 70910093 | Insider tier issue | Solved | Normal |  Norberto Kertzmann | — |  Jacklyn Dare | Social | — | 18h | ⊘Not fired | — | — | — | Sep 8, 2025 | - |
| 29438037 | Loyalty points not posting | Solved | Urgent |  Darien Stiedemann | — |  Yazmin Jast | gift-cardloyaltyreturns | 4h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | |
| 39305480 | Where is my order? | Solved | Normal |  Lavonne Schimmel | — |  Mr. Skyla Trantow | gift-card | 3h | ○Sent, no reply | — | — | — | Oct 6, 2025 | - | |
| 44045176 | Price match request | Open | High |  Mr. Bradford Kutch | — | Miss Amber Hintz Sr. | — | - | —Skipped | — | — | — | Jan 3, 2026 | - | |
| 28726405 | Lost package follow-up | Solved | Low |  Haleigh D'Amore | — | Faith Hilll | Chat | gift-cardreturns | 20h | ○Sent, no reply | — | — | — | May 15, 2026 | - |
| 65717258 | BOPIS order cancelled at store | Solved | Normal |  Evert Sawayn | — |  Mr. Eliza Gerhold IV | sampleswholesale | 2d 12h | ●Responded | 1/5 | — | — | Nov 12, 2025 | - | |
| 67137792 | BOPIS order cancelled at store | Solved | Urgent |  Nathaniel Pagac | — | Amely Pacocha | fragrance | 6h | ●Responded | 5/5 | — | — | Jun 16, 2025 | - | |
| 05340911 | Address change after shipping | Solved | Normal |  Frederique Huels | — | Mr. Eliza Gerhold IV | fragrancewholesale | 1d 10h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | |
| 09407448 | App crashes at checkout | Open | Normal |  Dr. Marjory Gislason | — | Leonard Waters-Howell | refundloyaltysamples | - | —Skipped | — | — | — | Nov 22, 2025 | - | |
| 30872579 | Question about product ingredients | Solved | Low |  Rogelio Koch | — |  Kaela Friesen | — | 6h | ⊘Not fired | — | — | — | Dec 12, 2025 | - | |
| 68135275 | Missing samples in order | Solved | Normal |  Dora Mills-Koepp | — | Darryl Jacobi | Chat | bopiswholesale | 6h | ●Responded | 4/5 | — | — | Dec 17, 2025 | - |
| 09918195 | Discount code not working | Solved | Normal |  Joshua Douglas | — | Yazmin Jast | Chat | appgift-card | 5h | ●Responded | 3/5 | — | — | Nov 5, 2025 | - |
| 21294573 | Refund not received | Solved | Low |  Juanita Weissnat | — | Mr. Skyla Trantow | Chat | bopisshade-match | 7h | ●Responded | 9/11 | — | — | Mar 5, 2026 | - |
| 52084899 | Item authenticity concern | Pending | Normal |  Dr. Salvatore Collins | — | Darryl Jacobi | Social | influencerapp | - | —Skipped | — | — | — | Oct 4, 2025 | - |
| 24713142 | Allergic reaction concern | Solved | Normal |  Danielle Gibson | — | Yazmin Jast | Chat | wholesale | 1h | ○Sent, no reply | — | — | — | Jan 18, 2026 | - |
| 66498712 | Cancel subscription / Auto-replenish | Solved | Urgent |  Gianni Hegmann | — | Yazmin Jast | Chat | gift-cardvip | 20h | ●Responded | 4/5 | — | — | Sep 26, 2025 | - |
| 01079221 | Price match request | Solved | High |  Santa Baumbach DVM | — |  Mr. Cade Senger | samplesinfluencergift-card | 8h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - | |
| 51344915 | BOPIS pickup not ready | Solved | Normal |  Mr. Benjamin Ryan | — | Kaela Friesen | Social | refund | 3h | ⊘Not fired | — | — | — | Jul 1, 2025 | - |
| 95799775 | Birthday gift not received | Solved | Normal |  Dr. George Cummings | — | Katrina Johns | Chat | vipshade-matchloyalty | 3d | ○Sent, no reply | — | — | — | Sep 15, 2025 | - |
| 01381413 | Birthday gift not received | Open | Normal |  Jazlyn Bosco | — | Katrina Johns | Chat | shade-matchdamagedshipping | - | —Skipped | — | — | — | Sep 18, 2025 | - |
| 22634666 | Price match request | Solved | Normal |  Roscoe Wisozk MD | — | Kip Schroeder IV | wholesale | 3h | ⊘Not fired | — | — | — | Feb 20, 2026 | - | |
| 14164247 | App login problem | Solved | Normal |  Eugene Spencer | — | Katrina Johns | Social | damagedvipgift-card | 22h | ⊘Not fired | — | — | — | Jan 8, 2026 | - |
| 68500291 | Address change after shipping | Solved | Normal |  Montana Gutmann | — |  Tommy Kuvalis | Chat | — | 1d | ○Sent, no reply | — | — | — | Oct 31, 2025 | - |
| 72009921 | Shipping cost question | Solved | High |  Lana Corwin | — | Garth Dooley | Phone | wholesaleappvip | 13h | ○Sent, no reply | — | — | — | Feb 25, 2026 | - |
| 90927088 | Order arrived damaged | Solved | Normal |  Doris Dickinson | — | Miss Amber Hintz Sr. | influencerrefund | 12h | ●Responded | 5/5 | — | — | Feb 6, 2026 | - | |
| 96845600 | BOPIS pickup not ready | Solved | High |  Roxane Rohan PhD | — | Darryl Jacobi | — | 1d | ○Sent, no reply | — | — | — | Jul 29, 2025 | - | |
| 48317755 | Discount code not working | Solved | Urgent |  Forrest Hagenes | — | Kip Schroeder IV | — | 12h | ●Responded | 3/5 | — | — | Jun 6, 2025 | - | |
| 28798521 | Price match request | Solved | Normal |  Mack Osinski | — |  Eula McKenzie | — | 6h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - | |
| 21943881 | Missing items in shipment | Solved | High |  Rex Crist | — |  Ignatius Cummerata | Phone | — | 8h | ●Responded | 5/5 | — | — | Sep 5, 2025 | - |
| 46191739 | Insider tier issue | Solved | Low |  Shaylee Frami | — | Kaela Friesen | Chat | influencerloyaltydamaged | 3h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - |
| 86799940 | Lost package follow-up | Solved | Normal |  Melinda Sporer | — | Vilma Gusikowski | Phone | — | 1h | ⊘Not fired | — | — | — | Jul 17, 2025 | - |
| 91947899 | Address change after shipping | Solved | Normal |  Braulio Schumm | — |  Dr. Mandy McLaughlin | Chat | bopisgift-card | 23h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - |
| 61318315 | BOPIS order cancelled at store | Solved | Low |  Shelia Jakubowski | — | Kaela Friesen | Chat | gift-cardreturnssamples | 4h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - |
| 48955911 | Missing samples in order | Solved | Low | Juanita Weissnat | — | Darryl Jacobi | Chat | loyaltybopis | 14h | ●Responded | 5/5 | — | — | Dec 12, 2025 | - |
| 66414729 | Restock alert for backorder | Solved | Normal |  Frank Mante II | — | Miss Amber Hintz Sr. | refund | 2d 17h | ●Responded | 3/5 | — | — | Jan 23, 2026 | - |