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Showing 15,201 - 15,250 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 09934542 | Birthday gift not received | Pending | Normal |  Abraham Veum | — |  Lily Raynor | Chat | — | - | —Skipped | — | — | — | Nov 27, 2025 | - |
| 56496151 | Where is my order? | Pending | High |  Kaitlin Weber | — |  Mr. Cade Senger | damagedfragrance | - | —Skipped | — | — | — | Feb 26, 2026 | - | |
| 68324470 | App login problem | Solved | Normal |  Shelley Carroll | — |  Oscar O'Hara | Chat | damaged | 18h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - |
| 07304972 | Address change after shipping | Solved | Normal |  Hugo Hintz | — |  Katrina Johns | influencerrefund | 2d 1h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | |
| 41825148 | Lost package follow-up | Open | Normal |  Loren Casper | — |  Eula McKenzie | Chat | samplesdamagedshipping | - | —Skipped | — | — | — | Mar 22, 2026 | - |
| 22178676 | Order arrived damaged | Solved | Normal |  Shaun Braun Sr. | — |  Yazmin Jast | loyaltysamples | 17h | ○Sent, no reply | — | — | — | Aug 18, 2025 | - | |
| 87700375 | Wrong shade sent | Solved | Urgent |  Phillip Hauck Jr. | — |  Chaz Renner | Chat | damagedinfluencershade-match | 2d 10h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - |
| 47157470 | Question about product ingredients | Solved | Normal |  Blaze Greenfelder | — | Mr. Cade Senger | Chat | loyalty | 7h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - |
| 67409023 | Klarna / Afterpay split issue | Solved | Normal |  Ted Swift | — | Lily Raynor | fragrancedamaged | 9h | ●Responded | 4/5 | — | — | Jun 30, 2025 | - | |
| 43694733 | Return after 30-day window | Solved | Normal |  Florian Herman | — |  Vilma Gusikowski | — | 2d 3h | ●Responded | 4/5 | — | — | Mar 14, 2026 | - | |
| 28503329 | BOPIS order cancelled at store | Solved | Normal |  Santos Auer | — | Chaz Renner | wholesalebopisdamaged | 2h | ●Responded | 5/5 | — | — | May 3, 2026 | - | |
| 34949139 | Missing samples in order | Solved | Urgent |  Rogelio Medhurst | — |  Miss Amber Hintz Sr. | Phone | appwholesaleinfluencer | 12h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - |
| 02123869 | Wholesale order question | Solved | Normal |  Reed Parker | — | Mr. Cade Senger | Chat | bopis | 4h | ●Responded | 10/11 | — | — | May 30, 2025 | - |
| 58978456 | App crashes at checkout | Open | Normal |  Shakira Kiehn | — | Miss Amber Hintz Sr. | Chat | loyaltyshippingrefund | - | —Skipped | — | — | — | Apr 20, 2026 | - |
| 44295774 | Influencer code not working | Solved | High |  Tricia Kunde IV | — |  Kaela Friesen | Chat | appsamples | 13h | ●Responded | 4/5 | — | — | Aug 26, 2025 | - |
| 25585187 | Shipping cost question | Solved | Low |  Denise Fritsch | — |  Darryl Jacobi | Chat | fragrance | 23h | ○Sent, no reply | — | — | — | Feb 17, 2026 | - |
| 53617971 | Wholesale order question | Pending | Low |  Emmanuelle Glover | — |  Mr. Eliza Gerhold IV | — | - | —Skipped | — | — | — | Aug 29, 2025 | - | |
| 75579564 | Insider tier issue | Pending | Normal |  Calista Franecki PhD | — | Kaela Friesen | fragranceinfluencer | - | —Skipped | — | — | — | Feb 17, 2026 | - | |
| 53153999 | Wrong shade sent | Pending | Low |  Randal Dickens Jr. | — |  Leonard Waters-Howell | Phone | — | - | —Skipped | — | — | — | Sep 30, 2025 | - |
| 13230882 | Wrong shade sent | Solved | Normal |  Kyra Hermann | — | Yazmin Jast | Chat | — | 1d 7h | ●Responded | 4/5 | — | — | May 4, 2026 | - |
| 47459362 | Missing samples in order | Solved | High |  Madison Volkman | — |  Julie Hodkiewicz | — | 2h | ●Responded | 10/11 | — | — | Apr 2, 2026 | - | |
| 08073537 | Address change after shipping | Solved | Normal |  Lula Mraz | — | Yazmin Jast | Phone | samplesrefund | 7d 14h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - |
| 36324999 | Restock alert for backorder | Solved | Low |  Ansel Russel | — |  Dr. Mandy McLaughlin | refundsamplesinfluencer | 2h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | |
| 67722747 | Address change after shipping | Solved | Normal |  Susan Becker | — | Katrina Johns | Chat | — | 8d 2h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - |
| 23748394 | Birthday gift not received | Solved | Normal |  Kristian Bayer | — | Oscar O'Hara | Phone | — | 6h | ⊘Not fired | — | — | — | Nov 12, 2025 | - |
| 82198871 | Insider tier issue | Solved | Normal |  Bridget Crist I | — | Dr. Mandy McLaughlin | Social | bopisshippingsamples | 6h | ⊘Not fired | — | — | — | Sep 26, 2025 | - |
| 31220554 | Where is my order? | Solved | Normal |  Mr. Efren Connelly | — |  Mr. Skyla Trantow | Chat | — | 11h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - |
| 47206535 | Cancel order request | Solved | Low |  Tevin Leannon | — | Oscar O'Hara | refundgift-cardloyalty | 2h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | |
| 31692621 | Influencer code not working | Solved | Normal |  Jacquelyn Harber | — |  Amely Pacocha | influencerbopisloyalty | 1d 20h | ○Sent, no reply | — | — | — | Apr 26, 2026 | - | |
| 47410689 | App login problem | Solved | Normal |  Myah Barrows | — |  Garth Dooley | refunddamaged | 16h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |
| 87105947 | Order arrived damaged | Solved | Normal |  Mr. Javier Rolfson | — |  Jacklyn Dare | shippingreturnsvip | 13h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - | |
| 84056327 | Wholesale order question | Solved | Normal |  Arnaldo Beatty | — | Leonard Waters-Howell | bopisrefund | 3h | ●Responded | 5/5 | — | — | Sep 23, 2025 | - | |
| 46165954 | Lost package follow-up | Solved | Urgent |  Montana Gutmann | — | Katrina Johns | Chat | vipapp | 3h | ●Responded | 10/11 | — | — | Apr 24, 2026 | - |
| 89692807 | Order arrived damaged | Solved | Normal |  Jodi Homenick | — |  Tommy Kuvalis | — | 6h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |
| 65187450 | App crashes at checkout | Solved | Low |  Mallory Little | — | Leonard Waters-Howell | Chat | influencerdamagedgift-card | 2h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - |
| 60625950 | Wrong shade sent | Open | Normal |  Mr. Jesse Lueilwitz | — | Darryl Jacobi | shade-match | - | —Skipped | — | — | — | Sep 4, 2025 | - | |
| 14992714 | Missing items in shipment | Open | Normal |  Nicholas Conroy III | — | Lily Raynor | app | - | —Skipped | — | — | — | Mar 20, 2026 | - | |
| 59572590 | App login problem | Solved | Normal |  Michele Turcotte | — | Eula McKenzie | Chat | refundfragrance | 4h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - |
| 77526617 | App crashes at checkout | Solved | High |  Misty Douglas | — | Kaela Friesen | Chat | damaged | 1d 4h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - |
| 72284088 | Klarna / Afterpay split issue | Solved | Normal |  Eugene Spencer | — | Dr. Mandy McLaughlin | samples | 2d 14h | ○Sent, no reply | — | — | — | Aug 12, 2025 | - | |
| 46326036 | BOPIS pickup not ready | Solved | Normal |  Madilyn Armstrong III | — | Amely Pacocha | loyalty | 3d | ○Sent, no reply | — | — | — | Feb 1, 2026 | - | |
| 86576012 | Influencer code not working | Solved | Urgent |  Norberto Bosco | — | Miss Amber Hintz Sr. | Phone | influencershipping | 1d 23h | ●Responded | 1/5 | — | — | Jan 17, 2026 | - |
| 29219836 | Foundation match help | Solved | Normal |  Nathaniel McClure | — | Leonard Waters-Howell | fragranceinfluencerapp | 1d 2h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - | |
| 86441120 | Cancel order request | Solved | Normal |  Ms. Lula Aufderhar | — | Dr. Mandy McLaughlin | Chat | refundshade-matchsamples | 2d 22h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - |
| 37678024 | Question about product ingredients | Solved | Normal |  Krista Franecki | — | Amely Pacocha | influencershade-match | 1d 2h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 01267732 | Insider tier issue | Solved | Urgent |  Mr. Estefania Lesch | — | Jacklyn Dare | Chat | samples | 2h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - |
| 05482554 | Cancel order request | Solved | Normal |  Eldridge Feeney | — | Kaela Friesen | bopisloyaltywholesale | 2h | ○Sent, no reply | — | — | — | May 29, 2025 | - | |
| 69214953 | Cancel order request | Solved | Normal |  Patty Pacocha | — |  Steve O'Conner | influencer | 9h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |
| 55052855 | Allergic reaction concern | Pending | Normal |  Gretchen Price | Aurora Hotels Group | Tommy Kuvalis | vip | - | —Skipped | — | — | — | Dec 20, 2025 | - | |
| 94462521 | Item authenticity concern | Solved | Normal |  Caleb Cronin | — | Yazmin Jast | Chat | returnsbopisgift-card | 1d 8h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - |