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Showing 16,151 - 16,200 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 61809965 | Cancel subscription / Auto-replenish | Pending | Normal |  Rachel Kling | — |  Kip Schroeder IV | Chat | shade-match | - | —Skipped | — | — | — | May 11, 2026 | - |
| 27906748 | Address change after shipping | Solved | Normal |  Harmony Walter V | — |  Ignatius Cummerata | shipping | 6h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |
| 98463609 | Item authenticity concern | Solved | Normal |  Chyna Langworth | — |  Kaela Friesen | Phone | returns | 1d 1h | ●Responded | 4/5 | — | — | May 27, 2025 | - |
| 09959976 | Restock alert for backorder | Solved | Normal |  Horace Satterfield | — |  Oscar O'Hara | samplesgift-cardloyalty | 1h | ●Responded | 5/5 | — | — | Jun 15, 2025 | - | |
| 60216277 | Shipping cost question | Solved | Normal |  Barbara Herman | — |  Mr. Skyla Trantow | refundwholesalesamples | 2h | ●Responded | 9/11 | — | — | Apr 20, 2026 | - | |
| 16422008 | Refund not received | Solved | Low |  Leann Mante II | — | Kaela Friesen | Chat | gift-cardfragranceapp | 1h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - |
| 14468947 | App login problem | Solved | Normal |  Van Heaney | — |  Miss Amber Hintz Sr. | — | 22h | ●Responded | 5/5 | — | — | Dec 15, 2025 | - | |
| 03493471 | App login problem | Solved | Low |  Marian Wisoky | — |  Katrina Johns | wholesalefragranceshade-match | 2h | ●Responded | 5/5 | — | — | Sep 24, 2025 | - | |
| 95053552 | Discount code not working | Solved | Urgent |  Charlie Kling | — | Mr. Skyla Trantow | Phone | samplesreturns | 1d 17h | ○Sent, no reply | — | — | — | May 19, 2026 | - |
| 46679493 | Influencer code not working | Solved | Normal |  Brandt Legros | — | Miss Amber Hintz Sr. | samplesshipping | 2h | ●Responded | 3/5 | — | — | Aug 22, 2025 | - | |
| 32844114 | App crashes at checkout | Solved | Normal |  Darrell Turner | — |  Garth Dooley | returnsloyalty | 4h | ○Sent, no reply | — | — | — | May 14, 2026 | - | |
| 09499914 | Wrong shade sent | Solved | Urgent |  Kelly Reinger | — |  Mr. Cade Senger | vip | 8h | ○Sent, no reply | — | — | — | Dec 7, 2025 | - | |
| 87580652 | Loyalty points not posting | Solved | Low |  Tevin Leannon | — |  Leonard Waters-Howell | vipshipping | 3d | ●Responded | 4/11 | — | — | Feb 4, 2026 | - | |
| 91709853 | App login problem | Solved | Normal |  Arnulfo Medhurst | — |  Mr. Lonie Hudson | returns | 1d 11h | ●Responded | 1/5 | — | — | Aug 2, 2025 | - | |
| 26492116 | Store experience feedback | Solved | Normal |  Mr. Sam Adams | — | Katrina Johns | Chat | influencerrefundsamples | 14h | ●Responded | 5/5 | — | — | Nov 28, 2025 | - |
| 98621444 | Insider tier issue | Solved | Normal |  Tracy Fadel | — |  Lily Raynor | Phone | shippingbopisapp | 8h | ○Sent, no reply | — | — | — | Oct 21, 2025 | - |
| 27657238 | Order arrived damaged | Solved | Normal |  Alan Weissnat | — |  Tommy Kuvalis | influencerrefundreturns | 12h | ●Responded | 5/5 | — | — | May 7, 2026 | - | |
| 34035380 | Pro discount enrollment | Solved | Low | Brandt Legros | — | Katrina Johns | shade-matchdamaged | 3h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | |
| 88185705 | App login problem | Open | High |  Marlin Gerhold | — | Leonard Waters-Howell | — | - | —Skipped | — | — | — | Feb 12, 2026 | - | |
| 75849358 | Return after 30-day window | Solved | Normal |  Jordi Gulgowski-Kautzer | — | Oscar O'Hara | returnsvip | 14h | ○Sent, no reply | — | — | — | May 26, 2025 | - | |
| 90616905 | Influencer code not working | Solved | High |  Clint Konopelski | — |  Mr. Eliza Gerhold IV | Social | vip | 3h | ⊘Not fired | — | — | — | Oct 9, 2025 | - |
| 95461260 | Return after 30-day window | Solved | High |  Jordi Kertzmann | — |  Dr. Mandy McLaughlin | Chat | refund | 6h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - |
| 26395356 | Klarna / Afterpay split issue | Solved | High |  Elsie Bernier | — |  Eula McKenzie | — | 8h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - | |
| 20575338 | Order arrived damaged | Solved | Low |  Frederique Huels | — | Tommy Kuvalis | Chat | loyalty | 2h | ●Responded | 4/5 | — | — | Sep 3, 2025 | - |
| 69918724 | Missing items in shipment | Solved | Low |  Bert Terry | — | Lily Raynor | Chat | influencer | 9d 2h | ●Responded | 2/5 | — | — | Dec 11, 2025 | - |
| 25668789 | Return after 30-day window | Solved | Normal |  Mattie Bahringer | — | Oscar O'Hara | Chat | vip | 3h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - |
| 48052985 | Pro discount enrollment | Pending | Low |  Abe Smitham | — |  Jacklyn Dare | Chat | samplesappinfluencer | - | —Skipped | — | — | — | Feb 13, 2026 | - |
| 44517769 | Store experience feedback | Solved | Normal |  Drew Ankunding | — | Leonard Waters-Howell | bopisshade-match | 6h | ●Responded | 5/5 | — | — | Jul 23, 2025 | - | |
| 64559788 | Where is my order? | Open | Normal |  Norma Ryan | — | Ignatius Cummerata | Chat | bopisapp | - | —Skipped | — | — | — | Dec 26, 2025 | - |
| 67716401 | Refund not received | Solved | Normal |  Kimberly Tremblay | — | Ignatius Cummerata | Chat | vipshade-match | 21h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - |
| 86777395 | Foundation match help | Pending | Normal |  Shaun Braun Sr. | — | Tommy Kuvalis | gift-cardapprefund | - | —Skipped | — | — | — | Sep 21, 2025 | - | |
| 56254706 | BOPIS order cancelled at store | Pending | Low |  Shaun Corkery-Rau | — |  Darryl Jacobi | Chat | bopisloyaltyshipping | - | —Skipped | — | — | — | Nov 25, 2025 | - |
| 65629465 | App login problem | Pending | Normal |  Ellie Kuhn | — |  Faith Hilll | — | - | —Skipped | — | — | — | May 12, 2026 | - | |
| 89107909 | Missing items in shipment | Solved | Normal |  Frederick Kling | — |  Vilma Gusikowski | appfragrance | 6h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |
| 98644125 | BOPIS order cancelled at store | Solved | High |  Mariah Toy | — |  Steve O'Conner | Chat | damagedrefundshade-match | 19h | ⊘Not fired | — | — | — | Dec 10, 2025 | - |
| 10496825 | Shipping cost question | Pending | Normal |  Jonatan Hammes-Toy | — | Vilma Gusikowski | Chat | gift-cardvipdamaged | - | —Skipped | — | — | — | Apr 7, 2026 | - |
| 77049683 | Restock alert for backorder | Solved | Normal |  Lana Corwin | — | Ignatius Cummerata | shippingsamples | 13h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |
| 59675434 | Cancel subscription / Auto-replenish | Solved | Normal |  Anna Schmitt | — | Mr. Cade Senger | Chat | shipping | 9d 2h | ●Responded | 1/11 | — | — | Feb 3, 2026 | - |
| 52655117 | Item authenticity concern | Solved | Normal |  Luz Kertzmann | — | Dr. Mandy McLaughlin | shippingreturnsbopis | 2d 9h | ●Responded | 9/11 | — | — | Dec 25, 2025 | - | |
| 18100963 | Loyalty points not posting | Solved | Normal |  Mr. Darrin Vandervort MD | Pacific Beauty Distributors | Mr. Cade Senger | gift-cardshipping | 11h | ⊘Not fired | — | — | — | May 3, 2026 | - | |
| 63053582 | Cancel subscription / Auto-replenish | Solved | Normal |  Giovanny Stroman | — | Katrina Johns | wholesaleloyalty | 18h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - | |
| 91757611 | Order arrived damaged | Pending | Normal | Jordi Kertzmann | — | Dr. Mandy McLaughlin | — | - | —Skipped | — | — | — | Jul 24, 2025 | - | |
| 59410059 | Return after 30-day window | Solved | Normal |  Florian Herman | — | Mr. Cade Senger | Chat | app | 3h | ○Sent, no reply | — | — | — | Feb 15, 2026 | - |
| 88152347 | App login problem | Open | Normal |  Rubye Walker | — | Steve O'Conner | shippingsamplesdamaged | - | —Skipped | — | — | — | Oct 10, 2025 | - | |
| 02685580 | BOPIS order cancelled at store | Solved | Urgent | Clint Konopelski | — |  Julie Hodkiewicz | Chat | fragrance | 1d 10h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - |
| 14041761 | Gift card balance question | Pending | Normal |  Ellen Bauch PhD | — | Mr. Eliza Gerhold IV | — | - | —Skipped | — | — | — | Mar 11, 2026 | - | |
| 78220182 | Item authenticity concern | Solved | Normal |  Alan Rosenbaum | — | Lily Raynor | bopis | 4h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - | |
| 90549227 | Missing items in shipment | Solved | Normal |  Mildred Gutkowski | — | Jacklyn Dare | wholesaleshippingreturns | 2d 17h | ●Responded | 4/5 | — | — | Dec 19, 2025 | - | |
| 90273222 | Discount code not working | Solved | Normal |  Julian Koss | — |  Chaz Renner | Chat | gift-cardloyalty | 16h | ○Sent, no reply | — | — | — | Jan 7, 2026 | - |
| 92628673 | Klarna / Afterpay split issue | Solved | Low |  Paul Durgan | — | Lily Raynor | influencerloyalty | 4h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - |