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Showing 16,351 - 16,400 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 97089717 | Klarna / Afterpay split issue | Solved | High |  Kay Schoen | — |  Faith Hilll | app | 1d 9h | ○Sent, no reply | — | — | — | Jan 7, 2026 | - | |
| 05407823 | Wholesale order question | Solved | Normal |  Mr. Estefania Lesch | — |  Mr. Cade Senger | damaged | 5h | ⊘Not fired | — | — | — | Mar 19, 2026 | - | |
| 17057156 | Foundation match help | Solved | Normal |  Electa Nader | — |  Chaz Renner | vip | 2h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - | |
| 30655440 | BOPIS pickup not ready | Pending | Normal |  Roy Cronin | — |  Miss Amber Hintz Sr. | samplesgift-cardshipping | - | —Skipped | — | — | — | May 30, 2025 | - | |
| 47254658 | Missing samples in order | Open | Low |  Miss Christop Grimes | — |  Dr. Mandy McLaughlin | vipreturns | - | —Skipped | — | — | — | Jul 16, 2025 | - | |
| 60440309 | Insider tier issue | Solved | Normal |  Lura Yost V | — |  Leonard Waters-Howell | refundbopis | 3h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |
| 24401236 | Birthday gift not received | Solved | Normal |  Dr. Janelle Mills | — |  Mr. Skyla Trantow | Chat | samples | 16h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - |
| 85119875 | Restock alert for backorder | Open | Normal |  Kerry Beier | — |  Lily Raynor | appshade-match | - | —Skipped | — | — | — | Jul 24, 2025 | - | |
| 64916214 | Influencer code not working | Solved | High |  Loren Casper | — | Lily Raynor | Chat | refundfragranceshipping | 15h | ○Sent, no reply | — | — | — | Aug 20, 2025 | - |
| 50254667 | Question about product ingredients | Solved | Low |  Lana Corwin | — | Leonard Waters-Howell | shipping | 4h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - | |
| 83800971 | Klarna / Afterpay split issue | Solved | Low |  Jeff Thompson | — | Lily Raynor | fragranceloyalty | 1d 12h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - | |
| 80603920 | Foundation match help | Solved | Normal |  Selina Hessel | — |  Eula McKenzie | — | 6h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | |
| 72729032 | Loyalty points not posting | Solved | High |  Anibal Barton | — |  Oscar O'Hara | Chat | samplesreturns | 9h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - |
| 20693193 | Missing samples in order | Solved | Low |  Ed Ritchie | — |  Amely Pacocha | — | 9h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |
| 54986108 | Refund not received | Solved | Urgent |  Willard Ritchie | Marquee Events | Faith Hilll | Chat | returnssamples | 6h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - |
| 85491061 | Gift card balance question | Open | Low |  Rachel Reinger | — |  Tommy Kuvalis | shade-match | - | —Skipped | — | — | — | Sep 17, 2025 | - | |
| 16728546 | Loyalty points not posting | Solved | Normal |  Rex Crist | — | Miss Amber Hintz Sr. | damaged | 5h | ○Sent, no reply | — | — | — | Sep 20, 2025 | - | |
| 91513996 | Loyalty points not posting | Solved | High |  Mrs. Sylvia Kshlerin Sr. | — |  Yazmin Jast | Chat | samplesloyalty | 5h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - |
| 63635008 | Missing samples in order | Solved | Low |  Mildred Graham-Stoltenberg | — | Yazmin Jast | shade-matchfragrancesamples | 1h | ●Responded | 4/5 | — | — | Oct 6, 2025 | - | |
| 06353475 | Wholesale order question | Solved | Normal |  Brando Reilly | — | Mr. Cade Senger | Chat | — | 3h | ●Responded | 3/5 | — | — | Oct 11, 2025 | - |
| 76261497 | Pro discount enrollment | Pending | Normal |  Kraig Barrows DDS | — |  Mr. Eliza Gerhold IV | Chat | gift-card | - | —Skipped | — | — | — | Jun 18, 2025 | - |
| 15423540 | Question about product ingredients | Open | Low |  Reagan Erdman | — |  Vilma Gusikowski | Chat | fragrance | - | —Skipped | — | — | — | Aug 28, 2025 | - |
| 87034659 | Missing items in shipment | Solved | Normal |  Mr. Marquis Hermann | — | Mr. Cade Senger | shade-match | 1h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |
| 21921990 | BOPIS pickup not ready | Solved | Normal |  Clovis Braun I | — |  Jacklyn Dare | — | 1h | ○Sent, no reply | — | — | — | Jan 10, 2026 | - | |
| 37756720 | App login problem | Solved | Normal |  Virgil Thiel | Atlas Hospitality |  Mr. Lonie Hudson | damaged | 7h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 60159583 | Klarna / Afterpay split issue | Pending | Low |  Cassidy Medhurst | Pacific Beauty Distributors |  Darryl Jacobi | Phone | fragranceshade-matchinfluencer | - | —Skipped | — | — | — | Jul 17, 2025 | - |
| 57989960 | Lost package follow-up | Solved | Normal |  Geraldine Bahringer | — | Vilma Gusikowski | Chat | — | 1d | ○Sent, no reply | — | — | — | Jul 22, 2025 | - |
| 40088964 | Cancel subscription / Auto-replenish | Solved | High |  Nayeli Schowalter | — | Faith Hilll | Chat | refund | 10h | ●Responded | 5/5 | — | — | Jan 5, 2026 | - |
| 67432884 | Where is my order? | Solved | Normal |  Mr. Damon Friesen | — | Tommy Kuvalis | bopisdamaged | 17h | ●Responded | 2/5 | — | — | Nov 14, 2025 | - | |
| 27605859 | Wholesale order question | Pending | Normal |  Leo Becker-Dach | — | Mr. Skyla Trantow | gift-cardsamplesinfluencer | - | —Skipped | — | — | — | Aug 28, 2025 | - | |
| 88127230 | Missing items in shipment | Solved | Normal |  Lavada Blick PhD | — | Darryl Jacobi | Chat | refund | 7h | ⊘Not fired | — | — | — | Jan 11, 2026 | - |
| 94133630 | Foundation match help | Solved | Normal |  Ms. Urban Leannon | — |  Kip Schroeder IV | damagedinfluencergift-card | 6h | ●Responded | 10/11 | — | — | Dec 26, 2025 | - | |
| 76380678 | Price match request | Solved | Normal |  Meghan McClure | — | Eula McKenzie | Chat | — | 1d | ⊘Not fired | — | — | — | Jun 26, 2025 | - |
| 90438544 | Cancel subscription / Auto-replenish | Pending | Low |  Mr. Sam Adams | — | Yazmin Jast | samples | - | —Skipped | — | — | — | Jun 10, 2025 | - | |
| 45551148 | Price match request | Solved | High |  Myra Feeney | — | Amely Pacocha | Chat | returnsshade-match | 1h | ●Responded | 5/5 | — | — | Jun 18, 2025 | - |
| 34114126 | Loyalty points not posting | Solved | Normal |  Max Block | — |  Garth Dooley | returnsshade-match | 1h | ●Responded | 4/11 | — | — | Jun 24, 2025 | - | |
| 80221912 | Return after 30-day window | Solved | Normal |  Arnold Kuvalis | — | Leonard Waters-Howell | Chat | loyaltydamaged | 3h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - |
| 57042150 | App crashes at checkout | Solved | Low |  Earnest Purdy | — | Amely Pacocha | Chat | returns | 12h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - |
| 24482913 | Influencer code not working | Solved | Normal |  Mr. Brendan Tillman | — | Eula McKenzie | loyalty | 13h | ●Responded | 2/5 | — | — | Aug 1, 2025 | - | |
| 49900121 | Birthday gift not received | Solved | Normal |  Mr. Stephan Lind IV | — | Kip Schroeder IV | gift-carddamaged | 12h | ●Responded | 5/5 | — | — | Oct 30, 2025 | - | |
| 67540990 | Missing items in shipment | Pending | Low |  Dr. Mamie Shields | — | Amely Pacocha | Chat | vipgift-cardwholesale | - | —Skipped | — | — | — | Oct 31, 2025 | - |
| 52202417 | Lost package follow-up | Solved | Low |  Phyllis Emard II | — | Dr. Mandy McLaughlin | Social | bopisinfluencer | 5h | ⊘Not fired | — | — | — | Apr 8, 2026 | - |
| 08328320 | Price match request | Solved | Normal |  Ramon Feeney | — | Tommy Kuvalis | bopisdamagedloyalty | 6h | ●Responded | 5/5 | — | — | Mar 30, 2026 | - | |
| 42595445 | Discount code not working | Solved | Normal |  Evan Brown | — | Amely Pacocha | Chat | — | 1d 18h | ⊘Not fired | — | — | — | Jan 29, 2026 | - |
| 36894521 | Restock alert for backorder | Solved | Normal |  Guy Heller | — | Eula McKenzie | Chat | bopis | 1d 14h | ●Responded | 3/5 | — | — | Mar 7, 2026 | - |
| 54468984 | BOPIS order cancelled at store | Solved | High |  Santos Douglas | — | Kip Schroeder IV | — | 5d 23h | ●Responded | 3/5 | — | — | Aug 5, 2025 | - | |
| 64494997 | Missing samples in order | Pending | Normal |  Mike Lind | — | Yazmin Jast | Chat | refundbopis | - | —Skipped | — | — | — | Nov 13, 2025 | - |
| 28677971 | Item authenticity concern | Solved | Normal | Max Block | — | Chaz Renner | returns | 3h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |
| 48885466 | Return after 30-day window | Solved | Urgent | Ed Ritchie | — | Miss Amber Hintz Sr. | loyalty | 4h | ●Responded | 4/5 | — | — | May 26, 2025 | - | |
| 88657258 | Shipping cost question | Solved | Low |  Milo Koepp | — | Oscar O'Hara | vipapp | 3h | ●Responded | 5/5 | — | — | Dec 25, 2025 | - |