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Showing 16,801 - 16,850 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 47821164 | Cancel subscription / Auto-replenish | Open | Urgent |  Mr. Efren Connelly | — |  Chaz Renner | — | - | —Skipped | — | — | — | Aug 1, 2025 | - | |
| 94182121 | Where is my order? | Solved | Normal |  Citlalli Welch I | — |  Yazmin Jast | fragrance | 1d 19h | ●Responded | 4/5 | — | — | Sep 9, 2025 | - | |
| 27444427 | Gift card balance question | Solved | Normal |  Mrs. Royce Kuphal | — |  Mr. Lonie Hudson | Chat | app | 1h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - |
| 67231510 | Loyalty points not posting | Solved | Normal |  Miss Clarissa Herman | — | Yazmin Jast | shippingfragrancewholesale | 4h | ○Sent, no reply | — | — | — | Dec 21, 2025 | - | |
| 27635016 | Refund not received | Solved | Normal |  Sheri McClure | — |  Amely Pacocha | — | 3h | ●Responded | 3/5 | — | — | May 14, 2026 | - | |
| 76131498 | Cancel order request | Pending | Normal |  Beulah Labadie | — |  Leonard Waters-Howell | Phone | refund | - | —Skipped | — | — | — | Jul 1, 2025 | - |
| 47407538 | Birthday gift not received | Solved | Normal |  Max Halvorson | — |  Vilma Gusikowski | Chat | — | 1d | ○Sent, no reply | — | — | — | May 26, 2025 | - |
| 37346034 | Address change after shipping | Solved | Urgent |  Misty Douglas | — | Amely Pacocha | — | 1d | ○Sent, no reply | — | — | — | Oct 28, 2025 | - | |
| 02420368 | Refund not received | Solved | High |  Matilde Kreiger | — | Amely Pacocha | Phone | wholesaleloyalty | 11h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - |
| 14210350 | Return after 30-day window | Solved | Normal |  Forrest Stehr | — | Mr. Lonie Hudson | refundshade-matchloyalty | 2d 13h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - | |
| 05688171 | Question about product ingredients | Solved | Normal |  Omer Balistreri V | — | Yazmin Jast | bopissamples | 3h | ●Responded | 5/5 | — | — | Sep 12, 2025 | - | |
| 64179382 | Cancel order request | Solved | Normal |  Ebony Bosco | — |  Eula McKenzie | loyalty | 2h | ⊘Not fired | — | — | — | Aug 4, 2025 | - | |
| 69540326 | Cancel subscription / Auto-replenish | Pending | Low |  Eugene Reichert II | — |  Garth Dooley | Phone | returnsloyaltyvip | - | —Skipped | — | — | — | Mar 17, 2026 | - |
| 16389403 | Loyalty points not posting | Solved | High |  Henrietta Gleason | — | Garth Dooley | Chat | — | 2d 10h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - |
| 27364166 | Missing samples in order | Open | Normal |  Mr. Idella Schoen | — |  Mr. Cade Senger | — | - | —Skipped | — | — | — | Sep 26, 2025 | - | |
| 60603999 | Influencer code not working | Solved | Low |  Flora Bosco | — | Garth Dooley | samplesdamagedvip | 2h | ○Sent, no reply | — | — | — | Aug 3, 2025 | - | |
| 79680617 | BOPIS order cancelled at store | Solved | High |  Ms. Jeannette Heaney | — |  Steve O'Conner | returns | 6h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | |
| 98358322 | Store experience feedback | Pending | High |  Uriel Kulas | — | Mr. Cade Senger | Phone | influencergift-card | - | —Skipped | — | — | — | Mar 5, 2026 | - |
| 87475527 | Missing items in shipment | Solved | High |  Rhea Klein | — | Vilma Gusikowski | Chat | vipshippingsamples | 2h | ●Responded | 4/11 | — | — | Feb 9, 2026 | - |
| 40341944 | Influencer code not working | Solved | Normal |  Aric Ratke | — |  Tommy Kuvalis | Chat | returns | 4h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - |
| 90941569 | Address change after shipping | Solved | Normal | Ms. Jeannette Heaney | — |  Oscar O'Hara | loyaltyvip | 2h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |
| 46123093 | App crashes at checkout | Solved | Normal |  Phillip Hauck Jr. | — |  Katrina Johns | Phone | — | 1d 1h | ●Responded | 4/5 | — | — | Feb 26, 2026 | - |
| 34719616 | Store experience feedback | Pending | Urgent |  Dr. Salvatore Collins | — |  Faith Hilll | Chat | damagedfragranceinfluencer | - | —Skipped | — | — | — | Jan 17, 2026 | - |
| 66153101 | Insider tier issue | Solved | Normal |  Mr. Armando Mertz | — |  Miss Amber Hintz Sr. | Social | appgift-carddamaged | 2d 7h | ⊘Not fired | — | — | — | Sep 4, 2025 | - |
| 68033067 | Gift card balance question | Solved | Normal | Sheri McClure | — | Mr. Cade Senger | vipfragrance | 2h | ⊘Not fired | — | — | — | Dec 23, 2025 | - | |
| 52191653 | Gift card balance question | Pending | Normal |  Grace Wilderman V | — |  Dr. Mandy McLaughlin | Chat | influencergift-cardshipping | - | —Skipped | — | — | — | Jul 6, 2025 | - |
| 83873948 | Restock alert for backorder | Solved | Normal |  Frederique Bergstrom-Block MD | — | Dr. Mandy McLaughlin | gift-card | 2h | ○Sent, no reply | — | — | — | May 27, 2025 | - | |
| 41505870 | Discount code not working | Solved | Low |  Rosendo Friesen | — |  Kip Schroeder IV | — | 2h | ●Responded | 10/11 | — | — | Sep 15, 2025 | - | |
| 74288731 | Klarna / Afterpay split issue | Pending | Normal |  Alfred Quigley | — | Faith Hilll | Chat | loyaltyreturnswholesale | - | —Skipped | — | — | — | Nov 22, 2025 | - |
| 48264720 | Foundation match help | Solved | Normal |  Leanne Leannon | — |  Jacklyn Dare | returnsloyalty | 6h | ○Sent, no reply | — | — | — | Sep 7, 2025 | - | |
| 85769996 | Return after 30-day window | Solved | Low |  Nikko Cummerata | — | Kip Schroeder IV | bopisrefundshade-match | 4h | ●Responded | 10/11 | — | — | Sep 8, 2025 | - | |
| 70401088 | BOPIS pickup not ready | Solved | High |  Anthony Streich | — | Dr. Mandy McLaughlin | Chat | vipwholesaleinfluencer | 1d 13h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - |
| 07276589 | Pro discount enrollment | Solved | Normal |  Alvena Hartmann | — | Faith Hilll | Chat | shippingrefund | 11h | ●Responded | 5/5 | — | — | May 24, 2025 | - |
| 32118789 | Lost package follow-up | Solved | Normal |  Mr. Jerry Murazik | — | Mr. Lonie Hudson | Chat | samples | 9h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - |
| 02756670 | Item authenticity concern | Solved | Normal |  Deron Conn | — |  Kaela Friesen | Chat | — | 5h | ○Sent, no reply | — | — | — | Jul 16, 2025 | - |
| 16819913 | Allergic reaction concern | Solved | Normal |  Myron Watsica | — | Chaz Renner | samplesfragrance | 3h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |
| 95191288 | Store experience feedback | Solved | Urgent |  Roy Cronin | — |  Darryl Jacobi | — | 1h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | |
| 38005908 | App login problem | Pending | Urgent |  Ross Heathcote | — |  Lily Raynor | Chat | shipping | - | —Skipped | — | — | — | Dec 2, 2025 | - |
| 27444779 | Missing items in shipment | Solved | High |  Nathan Schuster | — |  Ignatius Cummerata | — | 2d 11h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |
| 49077957 | Item authenticity concern | Solved | Normal |  Kaleigh Roob | — | Ignatius Cummerata | gift-card | 13h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | |
| 79465169 | Shipping cost question | Solved | Normal |  Mr. Estefania Lesch | — | Dr. Mandy McLaughlin | Phone | fragrancedamaged | 21h | ●Responded | 5/5 | — | — | Aug 25, 2025 | - |
| 26411388 | Order arrived damaged | Solved | Normal |  Mrs. Monica Daugherty | — | Darryl Jacobi | Chat | returns | 3h | ○Sent, no reply | — | — | — | May 29, 2025 | - |
| 26913792 | Missing samples in order | Solved | Normal |  Nathaniel Franecki | — | Lily Raynor | Chat | shade-matchgift-cardwholesale | 2d | ●Responded | 4/5 | — | — | Jul 12, 2025 | - |
| 33162016 | Return after 30-day window | Solved | Normal |  Melanie Schmidt II | — | Amely Pacocha | Chat | wholesaledamagedbopis | 6h | ○Sent, no reply | — | — | — | Jun 2, 2025 | - |
| 55586899 | Return after 30-day window | Solved | Normal |  Roy D'Amore | — | Faith Hilll | Chat | wholesale | 2d 21h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - |
| 05191413 | App login problem | Solved | Low |  Marques Turner | — | Mr. Lonie Hudson | loyaltyrefundshipping | 1d 1h | ●Responded | 9/11 | — | — | Oct 2, 2025 | - | |
| 40453525 | Klarna / Afterpay split issue | Solved | Low |  Ansel Russel | — |  Mr. Eliza Gerhold IV | Chat | shade-matchwholesalefragrance | 19h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - |
| 02151674 | Restock alert for backorder | Solved | Normal |  Enrique Walter | — | Oscar O'Hara | Chat | shippingreturns | 18h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - |
| 83311824 | Lost package follow-up | Solved | Normal |  Matthew Mann | — |  Julie Hodkiewicz | Chat | — | 2d 23h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - |
| 67510261 | Insider tier issue | Solved | High |  Geneva Franey | — | Leonard Waters-Howell | bopisinfluencer | 2d 22h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - |