TicketsAll tickets
Showing 16,901 - 16,950 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 54728418 | Price match request | Pending | Normal |  Miss Nettie Muller | — |  Chaz Renner | samplesgift-cardrefund | - | —Skipped | — | — | — | May 14, 2026 | - | |
| 02966396 | Return after 30-day window | Solved | Normal |  Alfreda Shields | — |  Kaela Friesen | influencerreturnsgift-card | 5d 3h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - | |
| 48200298 | Gift card balance question | Solved | Normal |  Dr. Hermann Ferry | Marquee Events |  Mr. Eliza Gerhold IV | damagedvip | 20h | ○Sent, no reply | — | — | — | Jan 14, 2026 | - | |
| 51496729 | Price match request | Solved | Normal |  Dennis O'Reilly | — |  Mr. Cade Senger | Chat | fragrance | 7h | ●Responded | 10/11 | — | — | Mar 6, 2026 | - |
| 45434791 | Wrong shade sent | Pending | Normal |  Bennie Shields | — |  Jacklyn Dare | Social | — | - | —Skipped | — | — | — | Oct 3, 2025 | - |
| 26938248 | Refund not received | Solved | Low |  Earnest Purdy | — |  Mr. Skyla Trantow | Phone | — | 5h | ●Responded | 2/5 | — | — | Jan 2, 2026 | - |
| 51939773 | Return after 30-day window | Solved | Low |  Anthony Streich | — | Mr. Cade Senger | — | 4h | ●Responded | 5/5 | — | — | Sep 10, 2025 | - | |
| 03296023 | Cancel subscription / Auto-replenish | Solved | Normal |  Jordan Gerlach | — | Chaz Renner | Phone | returnsdamaged | 10h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - |
| 69768437 | Wrong shade sent | Solved | Normal | Earnest Purdy | — |  Dr. Mandy McLaughlin | Chat | shipping | 18h | ●Responded | 5/5 | — | — | Dec 12, 2025 | - |
| 97911924 | Wholesale order question | Solved | Normal |  Myron Watsica | — |  Steve O'Conner | appgift-card | 1d 5h | ●Responded | 1/5 | — | — | Apr 22, 2026 | - | |
| 69995433 | Lost package follow-up | Solved | Normal |  Caleb Cronin | — |  Yazmin Jast | — | 1h | ●Responded | 5/5 | — | — | May 6, 2026 | - | |
| 21752263 | Klarna / Afterpay split issue | Solved | Normal |  Clint Greenfelder | — |  Ignatius Cummerata | viployaltyapp | 7d 9h | ●Responded | 2/5 | — | — | May 23, 2025 | - | |
| 14501860 | Birthday gift not received | Solved | Normal |  Kirk Block | — | Mr. Skyla Trantow | Chat | gift-carddamaged | 7h | ⊘Not fired | — | — | — | Jun 4, 2025 | - |
| 12108402 | Refund not received | Open | Normal |  Darrell Turner | — |  Julie Hodkiewicz | Chat | samples | - | —Skipped | — | — | — | Jun 30, 2025 | - |
| 58709768 | Wholesale order question | Pending | Normal |  Montana Gutmann | — |  Garth Dooley | loyaltyappgift-card | - | —Skipped | — | — | — | Dec 25, 2025 | - | |
| 45997321 | Klarna / Afterpay split issue | Pending | High |  Roman McClure | — | Mr. Cade Senger | Phone | bopis | - | —Skipped | — | — | — | Jan 16, 2026 | - |
| 19224787 | Klarna / Afterpay split issue | Solved | Normal |  Marshall Roberts | Atlas Hospitality | Mr. Skyla Trantow | — | 10h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |
| 42333631 | Item authenticity concern | Pending | Low |  Sammie Beer MD | — | Julie Hodkiewicz | Chat | — | - | —Skipped | — | — | — | Jun 27, 2025 | - |
| 20062070 | Wholesale order question | Solved | Normal |  Jo Tillman | — | Steve O'Conner | — | 1h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - | |
| 89511951 | Foundation match help | Open | High |  Norwood Crist DDS | — | Garth Dooley | appwholesaleloyalty | - | —Skipped | — | — | — | Jun 4, 2025 | - | |
| 61031432 | Order arrived damaged | Pending | Urgent |  Gloria Jakubowski | Silver Lake Studios |  Leonard Waters-Howell | Chat | bopisrefundgift-card | - | —Skipped | — | — | — | Jul 7, 2025 | - |
| 77766354 | Insider tier issue | Solved | Normal |  Helga Wiza V | — | Jacklyn Dare | refund | 6h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |
| 99670175 | Restock alert for backorder | Solved | High |  Bryan Osinski | — | Yazmin Jast | — | 2d 4h | ⊘Not fired | — | — | — | Jul 16, 2025 | - | |
| 41771966 | Gift card balance question | Solved | Normal |  Florida Homenick | — |  Faith Hilll | samplesvip | 23h | ○Sent, no reply | — | — | — | Nov 15, 2025 | - | |
| 37860526 | Shipping cost question | Solved | Low |  Joe Denesik | — |  Katrina Johns | Chat | vipgift-card | 3h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - |
| 28532390 | Wrong shade sent | Solved | Normal |  Betty Hahn | — | Julie Hodkiewicz | Phone | — | 6h | ⊘Not fired | — | — | — | Jul 18, 2025 | - |
| 76430579 | Pro discount enrollment | Solved | Normal |  Alex O'Conner-Konopelski | — |  Vilma Gusikowski | returnswholesale | 3h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - | |
| 10915865 | App login problem | Solved | Low |  Adella Shanahan | — | Katrina Johns | Chat | vipwholesale | 1d | ⊘Not fired | — | — | — | May 21, 2026 | - |
| 98248390 | Foundation match help | Solved | Normal |  Juvenal Ward | — | Yazmin Jast | wholesaleinfluencer | 6d 23h | ●Responded | 3/5 | — | — | Mar 30, 2026 | - | |
| 07376778 | Pro discount enrollment | Pending | Normal |  Dan Dooley | — | Leonard Waters-Howell | Social | influencer | - | —Skipped | — | — | — | Dec 19, 2025 | - |
| 43572112 | Item authenticity concern | Solved | Low |  Shanna Homenick | — | Katrina Johns | Phone | — | 1d 5h | ●Responded | 9/11 | — | — | Feb 14, 2026 | - |
| 22820277 | Klarna / Afterpay split issue | Solved | Normal |  Geneva Franey | — | Chaz Renner | returnsfragrancebopis | 7h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |
| 20344635 | Wholesale order question | Solved | Normal |  Dr. Terence Ruecker | — | Julie Hodkiewicz | Chat | wholesale | 1d 7h | ○Sent, no reply | — | — | — | Feb 4, 2026 | - |
| 48249580 | Store experience feedback | Solved | Normal |  Ayana Adams | — | Faith Hilll | influencerdamagedwholesale | 23h | ●Responded | 5/5 | — | — | Aug 4, 2025 | - | |
| 99737902 | Shipping cost question | Solved | Normal |  Dr. George Cummings | — | Dr. Mandy McLaughlin | — | 9d 23h | ●Responded | 2/5 | — | — | Sep 23, 2025 | - | |
| 00417831 | Klarna / Afterpay split issue | Solved | Normal |  Rafael Hamill-Dach | — |  Lily Raynor | fragrance | 3h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | |
| 01703643 | Insider tier issue | Open | Low |  Marilou Larson | — | Mr. Cade Senger | Chat | appdamagedfragrance | - | —Skipped | — | — | — | Jan 22, 2026 | - |
| 40300329 | BOPIS pickup not ready | Solved | Normal |  Glen Wilkinson | — | Garth Dooley | samplesvip | 2d 15h | ○Sent, no reply | — | — | — | Nov 16, 2025 | - | |
| 61809318 | Address change after shipping | Solved | Low |  Nina Ortiz | — | Katrina Johns | — | 2h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - | |
| 55301749 | Discount code not working | Solved | High |  Vivien Dicki | Quartz Gifting |  Mr. Lonie Hudson | gift-cardshipping | 18h | ⊘Not fired | — | — | — | May 8, 2026 | - | |
| 26342014 | Item authenticity concern | Solved | Normal |  Willard Nicolas | — | Lily Raynor | — | 4h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | |
| 35708570 | Gift card balance question | Solved | Normal | Jo Tillman | — |  Kip Schroeder IV | influencerbopisgift-card | 5h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 56955828 | Loyalty points not posting | Solved | Normal |  Roel Witting | — |  Tommy Kuvalis | Chat | vip | 2d 8h | ●Responded | 1/5 | — | — | Apr 2, 2026 | - |
| 60926909 | BOPIS pickup not ready | Solved | Normal |  Dr. Mamie Shields | — | Vilma Gusikowski | Chat | — | 4h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - |
| 90862867 | Influencer code not working | Solved | Normal |  Aric Ratke | — |  Eula McKenzie | Chat | returnswholesaleshade-match | 4h | ●Responded | 3/5 | — | — | Mar 12, 2026 | - |
| 16673126 | Lost package follow-up | Solved | Normal | Gloria Jakubowski | Silver Lake Studios | Dr. Mandy McLaughlin | Chat | — | 6h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - |
| 31638107 | Question about product ingredients | Pending | Low |  Ettie Littel | — | Julie Hodkiewicz | fragrancereturnsrefund | - | —Skipped | — | — | — | Aug 11, 2025 | - | |
| 79909472 | Influencer code not working | Open | Normal |  Deanna Cole DDS | — |  Oscar O'Hara | wholesalerefund | - | —Skipped | — | — | — | May 18, 2026 | - | |
| 21930188 | Wholesale order question | Pending | Normal |  Reggie Orn | — | Eula McKenzie | Chat | app | - | —Skipped | — | — | — | Aug 29, 2025 | - |
| 29398489 | Where is my order? | Pending | Normal |  Annabel Nicolas DDS | — |  Miss Amber Hintz Sr. | influencersamples | - | —Skipped | — | — | — | Apr 7, 2026 | - |