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Showing 17,101 - 17,150 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 51530946 | Allergic reaction concern | Solved | Normal |  Janice McGlynn | — |  Faith Hilll | influencer | 1d 2h | ●Responded | 7/11 | — | — | Apr 26, 2026 | - | |
| 32067143 | Wholesale order question | Solved | Normal |  Billie Okuneva | — |  Julie Hodkiewicz | Chat | — | 20h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - |
| 16967042 | Wholesale order question | Pending | Low |  Vena Hane | — |  Chaz Renner | Chat | — | - | —Skipped | — | — | — | Jan 29, 2026 | - |
| 34727486 | Gift card balance question | Solved | Low |  Ronald Connelly | — |  Darryl Jacobi | loyalty | 3h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |
| 97675383 | Cancel subscription / Auto-replenish | Solved | Urgent |  Tonya Streich | — |  Eula McKenzie | — | 3d 20h | ⊘Not fired | — | — | — | Feb 3, 2026 | - | |
| 70893978 | App login problem | Solved | Low |  Myron Watsica | — | Eula McKenzie | influencerrefund | 1d | ●Responded | 4/5 | — | — | Jun 13, 2025 | - | |
| 33050628 | Lost package follow-up | Solved | Urgent |  Elsie Bernier | — |  Mr. Skyla Trantow | bopisgift-card | 20h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - | |
| 79495073 | Cancel subscription / Auto-replenish | Open | Normal |  Ulises Larkin | — |  Tommy Kuvalis | Chat | wholesalegift-cardshipping | - | —Skipped | — | — | — | Nov 20, 2025 | - |
| 04905737 | Gift card balance question | Solved | Normal |  Harvey Reichert | — |  Mr. Cade Senger | — | 2d 18h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - | |
| 83071237 | Return after 30-day window | Solved | High |  Ms. Derick Bergstrom | — |  Katrina Johns | apployalty | 11h | ●Responded | 9/11 | — | — | Jan 22, 2026 | - | |
| 15397707 | Store experience feedback | Solved | High |  Brandi Wehner | — |  Kip Schroeder IV | Chat | influencerdamaged | 7d 23h | ●Responded | 2/5 | — | — | Oct 28, 2025 | - |
| 43174456 | Order arrived damaged | Solved | Low |  Mrs. Easter Jakubowski Jr. | — | Faith Hilll | — | 8h | ⊘Not fired | — | — | — | Dec 9, 2025 | - | |
| 96844797 | Discount code not working | Solved | Normal |  Aric Johnston | — |  Amely Pacocha | Social | shippingloyaltywholesale | 5h | ⊘Not fired | — | — | — | Jun 24, 2025 | - |
| 63727190 | Gift card balance question | Pending | Low |  Misty Douglas | — |  Jacklyn Dare | — | - | —Skipped | — | — | — | Jun 13, 2025 | - | |
| 64328368 | Foundation match help | Solved | High |  Lera Reichel DVM | — | Tommy Kuvalis | damaged | 9d 12h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |
| 41803506 | Klarna / Afterpay split issue | Pending | Normal |  Myra Feeney | — |  Ignatius Cummerata | fragrancewholesaleshade-match | - | —Skipped | — | — | — | Oct 4, 2025 | - | |
| 08704581 | App login problem | Solved | Normal |  Joan Daugherty | — | Julie Hodkiewicz | — | 6d 15h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - | |
| 77818522 | App crashes at checkout | Solved | Normal |  Skyla Hansen | Highland Apothecary Co | Faith Hilll | shade-match | 2h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |
| 37152702 | Missing samples in order | Solved | Normal |  Damien Stehr | — | Mr. Cade Senger | Chat | fragrancerefundgift-card | 3h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - |
| 07233433 | App crashes at checkout | Solved | Normal |  Nannie Fay DDS | — |  Leonard Waters-Howell | bopisloyalty | 4h | ○Sent, no reply | — | — | — | May 23, 2025 | - | |
| 99126421 | Wholesale order question | Pending | High |  Aubree Stroman PhD | — | Tommy Kuvalis | Chat | vip | - | —Skipped | — | — | — | Sep 19, 2025 | - |
| 25745754 | Lost package follow-up | Solved | Urgent |  Ramon Feeney | — | Katrina Johns | Chat | fragrancereturns | 4h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - |
| 78034998 | Influencer code not working | Open | Normal |  Tobin Dibbert | — | Leonard Waters-Howell | Chat | — | - | —Skipped | — | — | — | Nov 27, 2025 | - |
| 08507503 | Klarna / Afterpay split issue | Pending | Normal |  Ludwig Cruickshank | — | Julie Hodkiewicz | Chat | appshipping | - | —Skipped | — | — | — | Dec 22, 2025 | - |
| 86054894 | Return after 30-day window | Solved | Normal |  Mildred Gutkowski | — | Kip Schroeder IV | Chat | — | 1h | ●Responded | 5/5 | — | — | Mar 2, 2026 | - |
| 31181229 | Refund not received | Solved | Normal |  Ralph Treutel | Studio Eleven |  Yazmin Jast | Social | app | 2h | ⊘Not fired | — | — | — | Oct 30, 2025 | - |
| 43751375 | Order arrived damaged | Solved | Normal |  Ms. Linda Funk | — | Leonard Waters-Howell | Social | bopisloyalty | 4h | ⊘Not fired | — | — | — | Aug 22, 2025 | - |
| 95483032 | Item authenticity concern | Solved | Normal |  Leona Kassulke | — |  Vilma Gusikowski | samplesgift-card | 4h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |
| 97099115 | Discount code not working | Open | Low |  Salvador Roberts | — | Darryl Jacobi | Phone | bopis | - | —Skipped | — | — | — | Jun 24, 2025 | - |
| 76403428 | Refund not received | Pending | Normal |  Mrs. Monica Daugherty | — | Chaz Renner | Social | — | - | —Skipped | — | — | — | Dec 2, 2025 | - |
| 72917848 | Shipping cost question | Solved | Normal |  Jeanne Gleason | — | Ignatius Cummerata | refundapp | 4h | ●Responded | 5/5 | — | — | Jan 10, 2026 | - | |
| 41953908 | Insider tier issue | Solved | Normal |  Miss Dino Hodkiewicz | — |  Miss Amber Hintz Sr. | Social | shade-matchloyalty | 1d 5h | ⊘Not fired | — | — | — | Jun 13, 2025 | - |
| 51379272 | Influencer code not working | Solved | Normal |  Kelly Reinger | — | Darryl Jacobi | Chat | shade-matchbopisinfluencer | 17h | ⊘Not fired | — | — | — | Jun 2, 2025 | - |
| 11280813 | Influencer code not working | Solved | Normal |  Mary Renner | — |  Kaela Friesen | influencer | 10h | ○Sent, no reply | — | — | — | Apr 28, 2026 | - | |
| 93917091 | Foundation match help | Solved | Normal |  Ms. Ramona Treutel | — | Kip Schroeder IV | Chat | viprefundshade-match | 2d 21h | ○Sent, no reply | — | — | — | May 18, 2026 | - |
| 98390565 | Price match request | Solved | High |  Payton Crist | — | Darryl Jacobi | wholesale | 2h | ●Responded | 5/5 | — | — | Aug 8, 2025 | - | |
| 21415120 | Insider tier issue | Solved | Normal |  Salvador Simonis | — | Darryl Jacobi | — | 12h | ●Responded | 5/5 | — | — | Jan 27, 2026 | - | |
| 66605872 | Where is my order? | Solved | Low |  Dee Rempel | — | Mr. Cade Senger | refundinfluencer | 2d 17h | ●Responded | 4/5 | — | — | Dec 19, 2025 | - | |
| 42924585 | Allergic reaction concern | Solved | Normal |  Danny Mueller | — | Tommy Kuvalis | — | 5h | ○Sent, no reply | — | — | — | May 17, 2026 | - | |
| 78441820 | App login problem | Solved | Low |  Adrian Franey-Lebsack | — | Tommy Kuvalis | Phone | apprefund | 2d 20h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - |
| 01992943 | Price match request | Solved | High |  Helga Kunde | — |  Lily Raynor | Chat | damaged | 20h | ⊘Not fired | — | — | — | Mar 31, 2026 | - |
| 89312259 | Insider tier issue | Solved | Low |  Sammy Schowalter | Beacon Hospitality | Leonard Waters-Howell | Chat | loyalty | 1d | ○Sent, no reply | — | — | — | May 8, 2026 | - |
| 86944153 | Cancel subscription / Auto-replenish | Solved | Urgent |  Marilou Luettgen | — |  Garth Dooley | — | 5h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - | |
| 25174059 | Question about product ingredients | Solved | Normal |  Josephine Morissette | — | Yazmin Jast | — | 2h | ○Sent, no reply | — | — | — | Jun 7, 2025 | - | |
| 18043938 | BOPIS pickup not ready | Solved | Normal |  Nathaniel McClure | — | Jacklyn Dare | shipping | 3h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 17282953 | Gift card balance question | Solved | Low |  Norma Ryan | — |  Steve O'Conner | Social | bopisinfluencerdamaged | 8d 18h | ⊘Not fired | — | — | — | Nov 22, 2025 | - |
| 64569156 | Pro discount enrollment | Solved | Low |  Richie Konopelski | — | Chaz Renner | loyaltyvip | 1h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |
| 80331174 | Discount code not working | Solved | Low |  Felton Simonis | — |  Mr. Lonie Hudson | fragrance | 1d 2h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - | |
| 74873552 | Influencer code not working | Solved | Normal |  Joan Nolan | — | Jacklyn Dare | wholesale | 6h | ⊘Not fired | — | — | — | Feb 27, 2026 | - | |
| 87414696 | Order arrived damaged | Solved | Normal |  Diane Corkery | — | Faith Hilll | shippingdamagedgift-card | 3h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - |