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Showing 1,701 - 1,750 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 00250114 | Wrong shade sent | Closed | Low |  Louvenia Herzog | Pinecrest Wellness |  Jacklyn Dare | influencerrefundloyalty | 4h | ○Sent, no reply | — | — | — | Apr 4, 2026 | Apr 9, 2026 | |
| 87404108 | Price match request | Closed | Normal |  Payton Crist | — |  Mr. Eliza Gerhold IV | samples | 4h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 9, 2026 | |
| 16967935 | Shipping cost question | Closed | Normal |  Adella Shanahan | — |  Eula McKenzie | Chat | samplesappgift-card | 3h | ○Sent, no reply | — | — | — | Apr 7, 2026 | Apr 9, 2026 |
| 91661138 | Gift card balance question | Closed | Low |  Ramon Feeney | — | Mr. Eliza Gerhold IV | Chat | — | 3h | ●Responded | 5/5 | — | — | Apr 3, 2026 | Apr 9, 2026 |
| 11698794 | Wholesale order question | Closed | Low |  Florencio McCullough | — |  Darryl Jacobi | Social | shade-matchinfluencer | 2h | ⊘Not fired | — | — | — | Apr 3, 2026 | Apr 9, 2026 |
| 68953124 | Cancel subscription / Auto-replenish | Closed | Low |  Roxane Rohan PhD | — |  Lily Raynor | — | 2h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 9, 2026 | |
| 01625382 | App login problem | Closed | Low |  Ludwig Ratke | — |  Dr. Mandy McLaughlin | Chat | bopisshippingapp | 2h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 9, 2026 |
| 73719699 | App login problem | Closed | Normal |  Glen Flatley | — |  Julie Hodkiewicz | Chat | loyalty | 2h | ○Sent, no reply | — | — | — | Apr 7, 2026 | Apr 9, 2026 |
| 59272533 | Missing items in shipment | Closed | Normal |  Katherine Conn | — |  Miss Amber Hintz Sr. | Chat | vipshippinginfluencer | 2h | ○Sent, no reply | — | — | — | Apr 4, 2026 | Apr 9, 2026 |
| 56138989 | BOPIS order cancelled at store | Closed | Normal |  Carrie Fay | — |  Katrina Johns | Social | appbopis | 1h | ⊘Not fired | — | — | — | Apr 2, 2026 | Apr 9, 2026 |
| 04917604 | Cancel order request | Closed | Urgent |  Kay Schoen | — | Miss Amber Hintz Sr. | fragrancesamples | 1h | ●Responded | 1/5 | — | — | Apr 2, 2026 | Apr 9, 2026 | |
| 48763841 | Order arrived damaged | Closed | Normal |  Trever Durgan | — |  Kaela Friesen | Chat | damaged | 1h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 9, 2026 |
| 24455945 | BOPIS pickup not ready | Closed | Normal |  Heather Kuhic | — | Lily Raynor | fragranceshade-matchgift-card | 1h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 9, 2026 | |
| 88271596 | Return after 30-day window | Closed | Normal |  Claudie Gleason | — |  Leonard Waters-Howell | — | 1d 22h | ○Sent, no reply | — | — | — | Apr 4, 2026 | Apr 9, 2026 | |
| 56110477 | App login problem | Closed | Low |  Berneice Heller | — | Lily Raynor | damaged | 22h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 9, 2026 | |
| 30457423 | Birthday gift not received | Closed | Normal |  Rhea Klein | — |  Oscar O'Hara | wholesale | 21h | ○Sent, no reply | — | — | — | Apr 4, 2026 | Apr 9, 2026 | |
| 44526218 | Loyalty points not posting | Closed | Normal |  Mrs. Joanne Quigley | — |  Amely Pacocha | appwholesaleshade-match | 20h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 9, 2026 | |
| 94891592 | Gift card balance question | Closed | Normal |  Mr. Marquis Hermann | — |  Mr. Skyla Trantow | vipfragrancerefund | 18h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 9, 2026 | |
| 59241898 | Cancel subscription / Auto-replenish | Closed | Normal |  Willy Welch | House of Lumière | Oscar O'Hara | wholesalesamplesapp | 17h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 9, 2026 | |
| 38275347 | Loyalty points not posting | Closed | Normal |  Melinda Runolfsdottir | — | Mr. Eliza Gerhold IV | — | 17h | ●Responded | 5/5 | — | — | Apr 4, 2026 | Apr 9, 2026 | |
| 53029631 | Insider tier issue | Closed | Normal |  Mrs. Penny Muller-Howell | — |  Kip Schroeder IV | shippingbopis | 15h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 9, 2026 | |
| 33793190 | Missing items in shipment | Closed | Normal |  Orie Tillman | — | Miss Amber Hintz Sr. | Chat | — | 15h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 9, 2026 |
| 36312329 | App login problem | Closed | High |  Alexandria Bailey | — | Leonard Waters-Howell | Chat | gift-cardshipping | 14h | ●Responded | 4/5 | — | — | Apr 3, 2026 | Apr 9, 2026 |
| 43627639 | Insider tier issue | Closed | High |  Nikolas Terry | — |  Mr. Lonie Hudson | Chat | wholesalerefunddamaged | 3d 13h | ○Sent, no reply | — | — | — | Apr 4, 2026 | Apr 9, 2026 |
| 05769897 | Cancel order request | Closed | Normal |  Dr. Doreen Rogahn | — | Jacklyn Dare | shipping | 2d 12h | ●Responded | 4/5 | — | — | Apr 1, 2026 | Apr 9, 2026 | |
| 67452635 | Restock alert for backorder | Closed | High |  Nadine Gleason | — |  Chaz Renner | Chat | loyaltygift-card | 12h | ○Sent, no reply | — | — | — | Apr 7, 2026 | Apr 9, 2026 |
| 15587454 | Influencer code not working | Closed | Normal |  Juliana Kshlerin-Pagac | — | Leonard Waters-Howell | — | 1d 10h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 9, 2026 | |
| 19497107 | Klarna / Afterpay split issue | Closed | Normal |  Rochelle Lindgren | — |  Faith Hilll | Chat | fragrance | 10h | ●Responded | 5/5 | — | — | Apr 3, 2026 | Apr 9, 2026 |
| 87552132 | Cancel order request | Closed | Normal |  Frederick Kling | — |  Garth Dooley | fragrancegift-card | 10h | ●Responded | 4/5 | — | — | Apr 6, 2026 | Apr 9, 2026 | |
| 92250442 | Where is my order? | Closed | Normal |  Amos Barton | — | Darryl Jacobi | shade-matchgift-card | 2d 7h | ○Sent, no reply | — | — | — | Apr 5, 2026 | Apr 8, 2026 | |
| 54060087 | Foundation match help | Closed | Normal |  Faith Ziemann | — | Oscar O'Hara | Chat | app | 6h | ●Responded | 5/5 | — | — | Apr 1, 2026 | Apr 8, 2026 |
| 89111534 | Wrong shade sent | Closed | Urgent |  Lacy Schuppe | — | Kip Schroeder IV | vip | 2d 5h | ●Responded | 9/11 | — | — | Apr 1, 2026 | Apr 8, 2026 | |
| 03268565 | Birthday gift not received | Closed | Normal |  Rhett Ondricka DDS | — | Oscar O'Hara | — | 4h | ●Responded | 4/5 | — | — | Apr 2, 2026 | Apr 8, 2026 | |
| 07790698 | BOPIS order cancelled at store | Closed | Normal |  Cassidy Medhurst | Pacific Beauty Distributors |  Ignatius Cummerata | Chat | — | 4h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 8, 2026 |
| 37668036 | Refund not received | Closed | Normal |  Evangeline Heidenreich | — | Dr. Mandy McLaughlin | Chat | shade-matchdamagedgift-card | 4h | ⊘Not fired | — | — | — | Apr 4, 2026 | Apr 8, 2026 |
| 83597726 | Pro discount enrollment | Closed | Low |  Gilbert Rau | — |  Yazmin Jast | Chat | damagedvip | 4h | ○Sent, no reply | — | — | — | Apr 5, 2026 | Apr 8, 2026 |
| 79740563 | Question about product ingredients | Closed | Normal |  Dalton Stiedemann | — | Amely Pacocha | — | 4h | ●Responded | 5/5 | — | — | Apr 3, 2026 | Apr 8, 2026 | |
| 27128935 | App login problem | Closed | Normal |  Ms. Ella Kozey Sr. | — | Amely Pacocha | shade-matchrefunddamaged | 2d 3h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 8, 2026 | |
| 30682273 | BOPIS order cancelled at store | Closed | Normal |  Winifred Hirthe | — | Oscar O'Hara | gift-card | 2h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 8, 2026 | |
| 12488870 | Birthday gift not received | Closed | Normal |  Braden Hodkiewicz | — | Mr. Eliza Gerhold IV | Chat | fragrancesamplesvip | 2h | ●Responded | 5/5 | — | — | Apr 1, 2026 | Apr 8, 2026 |
| 04872408 | Missing items in shipment | Closed | Normal |  Vernice Macejkovic | — | Ignatius Cummerata | Chat | shipping | 5d 2h | ●Responded | 3/5 | — | — | Mar 27, 2026 | Apr 8, 2026 |
| 46205241 | Lost package follow-up | Closed | High |  Desiree Nikolaus | — |  Tommy Kuvalis | shade-match | 2h | ●Responded | 10/11 | — | — | Apr 6, 2026 | Apr 8, 2026 | |
| 40288555 | Address change after shipping | Closed | Normal |  Marilou Luettgen | — | Amely Pacocha | Chat | wholesaledamaged | 1h | ●Responded | 9/11 | — | — | Apr 3, 2026 | Apr 8, 2026 |
| 55654857 | Where is my order? | Closed | Normal |  Dr. Carlie Kovacek | — | Mr. Skyla Trantow | — | 1h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 8, 2026 | |
| 39041054 | Wrong shade sent | Closed | Normal |  Reanna Weber | Aurora Hotels Group | Darryl Jacobi | loyaltyfragranceshade-match | 1h | ●Responded | 5/5 | — | — | Apr 2, 2026 | Apr 8, 2026 | |
| 84633999 | Birthday gift not received | Closed | Normal |  Sheri McClure | — | Yazmin Jast | shippingreturns | 1h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 8, 2026 | |
| 06265430 | Where is my order? | Closed | Normal |  Herman Walsh | — | Miss Amber Hintz Sr. | Phone | — | 1d | ○Sent, no reply | — | — | — | Mar 31, 2026 | Apr 8, 2026 |
| 02393270 | Birthday gift not received | Closed | Normal |  Julius Predovic | — | Faith Hilll | Chat | shippinggift-card | 1d | ●Responded | 5/5 | — | — | Apr 2, 2026 | Apr 8, 2026 |
| 89709252 | Loyalty points not posting | Closed | Normal |  Jacquelyn Harber | — | Darryl Jacobi | Phone | fragrancebopisapp | 1d 23h | ●Responded | 4/11 | — | — | Apr 4, 2026 | Apr 8, 2026 |
| 56824891 | Wrong shade sent | Closed | Normal | Mrs. Joanne Quigley | — | Kaela Friesen | Chat | — | 22h | ●Responded | 4/5 | — | — | Mar 31, 2026 | Apr 8, 2026 |