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Showing 1,651 - 1,700 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 32233771 | Wholesale order question | Closed | Normal |  Glen Flatley | — |  Mr. Cade Senger | samplesshade-matchvip | 23h | ⊘Not fired | — | — | — | Apr 4, 2026 | Apr 11, 2026 | |
| 14025255 | Store experience feedback | Closed | High |  Shakira Kiehn | — |  Mr. Eliza Gerhold IV | vipwholesale | 3d 23h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 11, 2026 | |
| 13809554 | Cancel subscription / Auto-replenish | Closed | Low |  Rowland Armstrong | — |  Garth Dooley | bopisappshade-match | 22h | ⊘Not fired | — | — | — | Apr 4, 2026 | Apr 11, 2026 | |
| 90180008 | Shipping cost question | Closed | High |  Jonatan Hammes-Toy | — |  Ignatius Cummerata | samples | 22h | ⊘Not fired | — | — | — | Apr 6, 2026 | Apr 11, 2026 | |
| 38984515 | Price match request | Closed | Normal |  Elnora Yundt | — |  Darryl Jacobi | Phone | refundvipreturns | 7d 20h | ●Responded | 1/11 | — | — | Mar 27, 2026 | Apr 11, 2026 |
| 73322041 | Klarna / Afterpay split issue | Closed | Normal |  Mr. Helene Stark | — |  Julie Hodkiewicz | fragrancevipdamaged | 5d 20h | ●Responded | 1/5 | — | — | Mar 29, 2026 | Apr 11, 2026 | |
| 72094522 | Shipping cost question | Closed | Normal |  Kathryn Grimes-McLaughlin | — | Ignatius Cummerata | influencerbopis | 18h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 11, 2026 | |
| 65666139 | Foundation match help | Closed | Normal |  Deanna Cole DDS | — |  Miss Amber Hintz Sr. | Phone | returns | 1d 16h | ⊘Not fired | — | — | — | Apr 5, 2026 | Apr 11, 2026 |
| 73517442 | Loyalty points not posting | Closed | Low |  Leann Spencer | — | Miss Amber Hintz Sr. | Chat | — | 2d 16h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 11, 2026 |
| 18878461 | Shipping cost question | Closed | Normal |  Ernesto Jacobs | — |  Faith Hilll | — | 15h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 11, 2026 | |
| 17069733 | Birthday gift not received | Closed | Urgent |  Mr. Kent Feeney | — |  Steve O'Conner | Chat | damagedsamples | 13h | ⊘Not fired | — | — | — | Apr 6, 2026 | Apr 11, 2026 |
| 78515825 | Shipping cost question | Closed | Normal |  Theron Wyman | — | Steve O'Conner | returns | 13h | ○Sent, no reply | — | — | — | Apr 7, 2026 | Apr 11, 2026 | |
| 03735076 | Restock alert for backorder | Closed | Normal |  Aric Ratke | — | Mr. Cade Senger | wholesaleshade-match | 1d 13h | ○Sent, no reply | — | — | — | Apr 8, 2026 | Apr 11, 2026 | |
| 68932032 | Price match request | Closed | Normal |  Dr. Parker Rodriguez V | — |  Mr. Lonie Hudson | Chat | appfragrancegift-card | 10h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 11, 2026 |
| 69437599 | Loyalty points not posting | Closed | High |  Dr. Timmy Ondricka | — | Mr. Eliza Gerhold IV | fragrancedamagedloyalty | 10h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 11, 2026 | |
| 52780139 | Shipping cost question | Closed | High |  Faith Ziemann | — |  Dr. Mandy McLaughlin | Chat | gift-cardloyalty | 10h | ○Sent, no reply | — | — | — | Apr 8, 2026 | Apr 11, 2026 |
| 85298834 | Cancel order request | Closed | Normal |  Nicholas Conroy III | — | Garth Dooley | — | 6h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 10, 2026 | |
| 33744574 | Klarna / Afterpay split issue | Closed | High |  Merritt Gibson | — | Mr. Eliza Gerhold IV | shippingloyalty | 6h | ●Responded | 7/11 | — | — | Apr 5, 2026 | Apr 10, 2026 | |
| 73230968 | Gift card balance question | Closed | Low |  Alexis Connelly | — |  Amely Pacocha | Chat | — | 6h | ●Responded | 5/5 | — | — | Apr 8, 2026 | Apr 10, 2026 |
| 60203702 | Missing items in shipment | Closed | Low |  Wm Durgan | — | Faith Hilll | Chat | influencerrefund | 6h | ●Responded | 5/5 | — | — | Apr 3, 2026 | Apr 10, 2026 |
| 09245485 | Loyalty points not posting | Closed | Normal |  Coralie Haag | — | Faith Hilll | Phone | shippingreturnsbopis | 6h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 10, 2026 |
| 20506984 | Refund not received | Closed | Urgent |  Margie Quigley-Boehm | — |  Yazmin Jast | influencer | 5h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 10, 2026 | |
| 95997205 | Missing items in shipment | Closed | Normal |  Faith Douglas | — | Dr. Mandy McLaughlin | Chat | gift-card | 4h | ⊘Not fired | — | — | — | Apr 7, 2026 | Apr 10, 2026 |
| 64791651 | Missing samples in order | Closed | Normal |  Duane Effertz | — | Garth Dooley | shippingreturnswholesale | 3h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 10, 2026 | |
| 10487814 | App crashes at checkout | Closed | Normal |  Ottis Maggio | — |  Leonard Waters-Howell | fragranceinfluencer | 1d 3h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 10, 2026 | |
| 10670158 | Insider tier issue | Closed | Normal |  Tressie Cassin-Muller | — | Miss Amber Hintz Sr. | loyaltyrefundapp | 3h | ●Responded | 2/5 | — | — | Apr 5, 2026 | Apr 10, 2026 | |
| 44884728 | App crashes at checkout | Closed | Normal |  Constance Jakubowski | — | Faith Hilll | Chat | samplesapp | 2h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 10, 2026 |
| 28514090 | Refund not received | Closed | Normal |  Marques Turner | — | Mr. Eliza Gerhold IV | Phone | — | 2h | ○Sent, no reply | — | — | — | Apr 8, 2026 | Apr 10, 2026 |
| 48444800 | Missing samples in order | Closed | Normal |  Camden Block | — | Mr. Lonie Hudson | damagedgift-cardfragrance | 2h | ⊘Not fired | — | — | — | Apr 6, 2026 | Apr 10, 2026 | |
| 89040578 | Foundation match help | Closed | High |  Joel Runolfsdottir | — | Darryl Jacobi | Chat | damaged | 1h | ⊘Not fired | — | — | — | Apr 3, 2026 | Apr 10, 2026 |
| 70096948 | Wholesale order question | Closed | Low |  Heather Kuhic | — | Ignatius Cummerata | refund | 1h | ●Responded | 4/5 | — | — | Apr 3, 2026 | Apr 10, 2026 | |
| 83185374 | Discount code not working | Closed | Normal |  Ms. Derick Bergstrom | — | Steve O'Conner | Chat | loyaltyappreturns | 1d 1h | ○Sent, no reply | — | — | — | Apr 5, 2026 | Apr 10, 2026 |
| 25114242 | Discount code not working | Closed | Low |  Ed Treutel-Boyer | — |  Lily Raynor | fragrancewholesalereturns | 1h | ●Responded | 2/5 | — | — | Apr 9, 2026 | Apr 10, 2026 | |
| 14284334 | Restock alert for backorder | Closed | High |  Ludwig Cruickshank | — |  Katrina Johns | Chat | gift-carddamaged | 3d | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 10, 2026 |
| 98522225 | Address change after shipping | Closed | Normal |  Kathryn Bogisich | — | Amely Pacocha | bopisgift-cardsamples | 23h | ○Sent, no reply | — | — | — | Apr 4, 2026 | Apr 10, 2026 | |
| 08633948 | Store experience feedback | Closed | Normal |  Lauren Bergnaum | — | Garth Dooley | Chat | — | 18h | ●Responded | 5/5 | — | — | Apr 8, 2026 | Apr 10, 2026 |
| 07501711 | Price match request | Closed | Normal |  Abe Smitham | — |  Chaz Renner | Chat | influencer | 18h | ○Sent, no reply | — | — | — | Apr 4, 2026 | Apr 10, 2026 |
| 48828314 | BOPIS order cancelled at store | Closed | Normal |  Martin Altenwerth | — |  Oscar O'Hara | Phone | influencerdamagedshade-match | 3d 18h | ●Responded | 2/5 | — | — | Mar 31, 2026 | Apr 10, 2026 |
| 94930486 | Cancel subscription / Auto-replenish | Closed | Low |  Eloy Dicki | — |  Eula McKenzie | Social | vipgift-carddamaged | 2d 17h | ⊘Not fired | — | — | — | Apr 3, 2026 | Apr 10, 2026 |
| 88438032 | Foundation match help | Closed | Urgent |  Hildegard Murray | — | Steve O'Conner | Chat | wholesale | 1d 12h | ○Sent, no reply | — | — | — | Apr 7, 2026 | Apr 10, 2026 |
| 94210183 | Price match request | Closed | Normal |  Scott Reichel | — |  Mr. Skyla Trantow | Phone | influencerrefund | 12h | ●Responded | 5/5 | — | — | Apr 6, 2026 | Apr 10, 2026 |
| 03770838 | Missing items in shipment | Closed | Urgent | Glen Flatley | — | Faith Hilll | bopisdamagedfragrance | 1d 11h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 10, 2026 | |
| 11397535 | Cancel order request | Closed | Urgent |  Erik Gibson | — | Ignatius Cummerata | Chat | influencerwholesale | 10h | ○Sent, no reply | — | — | — | Apr 7, 2026 | Apr 10, 2026 |
| 57735785 | BOPIS order cancelled at store | Closed | Normal |  Adaline Mohr | — | Ignatius Cummerata | Chat | — | 1d 9h | ●Responded | 4/5 | — | — | Apr 3, 2026 | Apr 9, 2026 |
| 22527026 | Birthday gift not received | Closed | Normal |  Mrs. Evelyn Dare PhD | — | Garth Dooley | bopiswholesalesamples | 9h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 9, 2026 | |
| 58478866 | Missing samples in order | Closed | Normal |  Eugene Koepp | — | Mr. Lonie Hudson | Chat | influencer | 8h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 9, 2026 |
| 29415030 | Klarna / Afterpay split issue | Closed | Normal |  Edwin Hammes | — | Mr. Lonie Hudson | Social | shade-matchgift-card | 7h | ⊘Not fired | — | — | — | Apr 8, 2026 | Apr 9, 2026 |
| 67449493 | Shipping cost question | Closed | Normal |  Sedrick Batz | — | Yazmin Jast | Phone | shipping | 2d 6h | ●Responded | 3/5 | — | — | Apr 4, 2026 | Apr 9, 2026 |
| 82037372 | Missing samples in order | Closed | Normal |  Tamara Corkery | — | Mr. Cade Senger | Chat | loyalty | 5h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 9, 2026 |
| 63896513 | Gift card balance question | Closed | Normal |  Byron O'Keefe | — | Mr. Skyla Trantow | Chat | fragrance | 1d 4h | ○Sent, no reply | — | — | — | Apr 4, 2026 | Apr 9, 2026 |