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Showing 18,251 - 18,300 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 51527075 | Wholesale order question | Solved | Low |  Daniel Schaden | — |  Tommy Kuvalis | Chat | gift-cardshipping | 2d 18h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - |
| 38075360 | App login problem | Solved | Urgent |  Robb Schoen | — |  Jacklyn Dare | Chat | shipping | 10h | ●Responded | 5/5 | — | — | Feb 6, 2026 | - |
| 12951767 | Return after 30-day window | Solved | High |  Lester Sipes | — |  Katrina Johns | — | 1d 1h | ●Responded | 1/5 | — | — | Jan 30, 2026 | - | |
| 11593063 | App login problem | Solved | Normal |  Ed Treutel-Boyer | — |  Eula McKenzie | Chat | — | 1d 18h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - |
| 21886780 | Insider tier issue | Solved | Low |  Robyn Price | — |  Julie Hodkiewicz | Social | samples | 5h | ⊘Not fired | — | — | — | Apr 12, 2026 | - |
| 80439983 | Return after 30-day window | Open | Normal |  Anita Kerluke | — | Eula McKenzie | shade-matchreturns | - | —Skipped | — | — | — | Dec 18, 2025 | - | |
| 59648905 | Lost package follow-up | Solved | Low |  Chyna Langworth | — |  Lily Raynor | Phone | — | 11h | ⊘Not fired | — | — | — | Aug 8, 2025 | - |
| 61344599 | Store experience feedback | Open | Normal |  Grayce Ziemann | North Star Retreats |  Steve O'Conner | Chat | app | - | —Skipped | — | — | — | Aug 21, 2025 | - |
| 55234492 | Lost package follow-up | Pending | Normal |  Roy Cronin | — | Steve O'Conner | Chat | — | - | —Skipped | — | — | — | May 4, 2026 | - |
| 28013160 | BOPIS pickup not ready | Solved | Low |  Edwin Hammes | — |  Oscar O'Hara | influencershade-match | 2h | ●Responded | 1/11 | — | — | Sep 3, 2025 | - | |
| 82525036 | Allergic reaction concern | Open | Normal |  Ottis Maggio | — |  Chaz Renner | Chat | — | - | —Skipped | — | — | — | Jul 12, 2025 | - |
| 24156269 | App crashes at checkout | Solved | Normal |  Richie Konopelski | — |  Leonard Waters-Howell | fragrancesamplesinfluencer | 1d 1h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 53055407 | Cancel order request | Pending | High |  Makenna Douglas MD | — | Oscar O'Hara | Social | damaged | - | —Skipped | — | — | — | Oct 28, 2025 | - |
| 92581870 | Return after 30-day window | Solved | Urgent |  Joel Wisoky | — | Jacklyn Dare | Chat | fragranceinfluencer | 20h | ○Sent, no reply | — | — | — | Jun 22, 2025 | - |
| 68849289 | App login problem | Solved | Low |  Faye Nolan-Smith | — | Katrina Johns | bopis | 1h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - | |
| 25689213 | Missing items in shipment | Solved | Low |  Mavis Torphy | — | Eula McKenzie | fragrancebopis | 20h | ○Sent, no reply | — | — | — | May 14, 2026 | - | |
| 39358804 | Shipping cost question | Solved | High |  Golda Bosco | — |  Miss Amber Hintz Sr. | — | 1d | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |
| 45902046 | Shipping cost question | Pending | Normal |  Tasha Yundt | — | Chaz Renner | — | - | —Skipped | — | — | — | Jun 3, 2025 | - | |
| 18752253 | Klarna / Afterpay split issue | Open | Normal |  Fleta Cassin-Rippin MD | — | Eula McKenzie | returnsvip | - | —Skipped | — | — | — | Jul 28, 2025 | - | |
| 68359057 | Pro discount enrollment | Solved | Normal |  Miss Jeannette Jenkins | — |  Garth Dooley | wholesale | 4h | ●Responded | 4/5 | — | — | Dec 4, 2025 | - | |
| 73287974 | Refund not received | Solved | Normal |  Kaitlin Weber | — |  Kaela Friesen | wholesaleappsamples | 4h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - | |
| 41096420 | Gift card balance question | Solved | Normal |  Stuart Waters | — | Tommy Kuvalis | Chat | fragranceshade-matchsamples | 21h | ●Responded | 5/5 | — | — | Jan 10, 2026 | - |
| 45835404 | Lost package follow-up | Solved | High |  Kelli Klocko | — | Katrina Johns | loyaltydamagedreturns | 7d 1h | ●Responded | 1/11 | — | — | Aug 20, 2025 | - | |
| 07178282 | Loyalty points not posting | Solved | Normal |  Ana Okuneva-Sanford | — | Garth Dooley | influencer | 10h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - | |
| 66016884 | Price match request | Pending | Normal |  Dr. William Gerlach | — | Steve O'Conner | Phone | bopis | - | —Skipped | — | — | — | Mar 29, 2026 | - |
| 55709981 | Missing samples in order | Solved | Low |  Mattie Hahn | — |  Vilma Gusikowski | Chat | — | 5h | ●Responded | 5/5 | — | — | Sep 25, 2025 | - |
| 57107714 | Item authenticity concern | Solved | Normal |  Amira Howe | — |  Yazmin Jast | Chat | bopis | 7h | ●Responded | 5/5 | — | — | May 21, 2026 | - |
| 47187169 | App crashes at checkout | Pending | Urgent |  Kayleigh D'Amore | Studio Eleven |  Mr. Lonie Hudson | Chat | influencershipping | - | —Skipped | — | — | — | Sep 22, 2025 | - |
| 36496067 | Loyalty points not posting | Solved | Urgent |  Lessie Wolff | — |  Amely Pacocha | damaged | 13h | ●Responded | 3/5 | — | — | May 4, 2026 | - | |
| 57857751 | Shipping cost question | Solved | Normal |  Evangeline Pollich-Conn | — | Garth Dooley | — | 6h | ●Responded | 1/5 | — | — | Nov 27, 2025 | - | |
| 22013568 | Order arrived damaged | Solved | Low | Tasha Yundt | — |  Mr. Cade Senger | samplesshippingapp | 10h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |
| 13625043 | Wrong shade sent | Solved | Normal |  Coralie Haag | — | Tommy Kuvalis | shade-match | 3h | ●Responded | 5/5 | — | — | Apr 28, 2026 | - | |
| 34058516 | Birthday gift not received | Solved | Normal |  Florida Homenick | — | Lily Raynor | — | 1h | ⊘Not fired | — | — | — | Apr 17, 2026 | - | |
| 07755289 | Restock alert for backorder | Solved | Normal |  Gayle Howe | Studio Eleven | Mr. Cade Senger | Chat | — | 1d | ●Responded | 1/11 | — | — | Jan 6, 2026 | - |
| 66037521 | BOPIS pickup not ready | Open | Normal |  Kathryn Grimes-McLaughlin | — | Mr. Cade Senger | shipping | - | —Skipped | — | — | — | Jan 9, 2026 | - | |
| 61164624 | Cancel order request | Solved | Normal |  Bette Schaden | — | Leonard Waters-Howell | app | 5d 21h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - | |
| 37231975 | Cancel subscription / Auto-replenish | Pending | Normal |  Ms. Miranda Stracke | — | Vilma Gusikowski | loyalty | - | —Skipped | — | — | — | Aug 8, 2025 | - | |
| 61791560 | Where is my order? | Solved | Normal |  Kenneth O'Reilly | — |  Mr. Skyla Trantow | damagedloyalty | 3h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - | |
| 68845084 | Cancel order request | Solved | Normal |  Juana Cruickshank | — | Mr. Lonie Hudson | shippingreturns | 16h | ●Responded | 4/5 | — | — | Jan 9, 2026 | - | |
| 29009546 | Address change after shipping | Solved | Normal |  Nick Murray | — | Lily Raynor | gift-card | 6d 5h | ●Responded | 3/5 | — | — | Mar 26, 2026 | - | |
| 06082707 | Loyalty points not posting | Solved | Normal |  Kamren Schneider Sr. | — | Miss Amber Hintz Sr. | Chat | refund | 2d 19h | ⊘Not fired | — | — | — | Jul 31, 2025 | - |
| 16594261 | Allergic reaction concern | Solved | Normal |  Georgianna Leannon | — |  Mr. Eliza Gerhold IV | influencerwholesaleapp | 19h | ●Responded | 5/5 | — | — | Apr 13, 2026 | - | |
| 45349554 | App login problem | Open | Low |  Daija Koss | — | Mr. Lonie Hudson | refund | - | —Skipped | — | — | — | Oct 15, 2025 | - | |
| 10480503 | Loyalty points not posting | Solved | Normal |  Charlie Kling | — |  Kip Schroeder IV | loyaltyfragrance | 2h | ○Sent, no reply | — | — | — | Jun 10, 2025 | - | |
| 39280684 | Order arrived damaged | Solved | Normal |  Terrence Baumbach | — | Vilma Gusikowski | Chat | — | 19h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - |
| 34342304 | BOPIS pickup not ready | Solved | Normal |  Ottilie Skiles | — | Yazmin Jast | Social | vipdamaged | 5h | ⊘Not fired | — | — | — | Sep 3, 2025 | - |
| 46643172 | Cancel subscription / Auto-replenish | Solved | Low |  Eliane Witting IV | — | Katrina Johns | — | 5h | ⊘Not fired | — | — | — | Jul 15, 2025 | - | |
| 91273379 | App login problem | Solved | Normal |  Loyce Ferry | — | Kaela Friesen | Chat | — | 22h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - |
| 20973872 | Item authenticity concern | Pending | Normal |  Selina Hessel | — | Mr. Skyla Trantow | Social | wholesalefragrance | - | —Skipped | — | — | — | Apr 7, 2026 | - |
| 86854913 | Influencer code not working | Solved | Normal |  Eloy Glover | — | Jacklyn Dare | Chat | bopisvipshipping | 3h | ⊘Not fired | — | — | — | Sep 16, 2025 | - |