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Showing 18,451 - 18,500 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 40051129 | Gift card balance question | Solved | Normal |  Dr. Salvatore Collins | — |  Leonard Waters-Howell | Chat | shipping | 6h | ●Responded | 5/5 | — | — | Mar 9, 2026 | - |
| 96742106 | Cancel subscription / Auto-replenish | Solved | Normal |  Duncan Funk | — |  Julie Hodkiewicz | shippinginfluencer | 1d | ●Responded | 4/5 | — | — | Aug 10, 2025 | - | |
| 79265827 | Allergic reaction concern | Pending | Normal |  Laisha Gusikowski | — |  Dr. Mandy McLaughlin | Chat | — | - | —Skipped | — | — | — | Mar 3, 2026 | - |
| 42941977 | Allergic reaction concern | Open | Low |  Lesly Watsica | — |  Mr. Skyla Trantow | samplesrefundwholesale | - | —Skipped | — | — | — | Jul 18, 2025 | - | |
| 32818629 | Missing items in shipment | Solved | Normal |  Noel Stracke | — |  Amely Pacocha | — | 1h | ○Sent, no reply | — | — | — | Apr 26, 2026 | - | |
| 36915233 | Order arrived damaged | Open | Normal |  Elyse Ernser | — | Amely Pacocha | — | - | —Skipped | — | — | — | Mar 17, 2026 | - | |
| 31074039 | Influencer code not working | Pending | Urgent |  Tasha Cartwright II | — | Amely Pacocha | Chat | bopisfragranceinfluencer | - | —Skipped | — | — | — | Dec 12, 2025 | - |
| 27115268 | Shipping cost question | Solved | High |  Krystal Pollich | — | Amely Pacocha | returns | 1h | ⊘Not fired | — | — | — | Aug 26, 2025 | - | |
| 92357232 | Pro discount enrollment | Solved | Normal |  Gene Jones | — |  Faith Hilll | refund | 9h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |
| 14312070 | Wrong shade sent | Solved | Normal |  Dr. Carlie Kovacek | — |  Vilma Gusikowski | Chat | appwholesaleinfluencer | 16h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - |
| 45516631 | Pro discount enrollment | Pending | High |  Omar Herzog | — |  Mr. Eliza Gerhold IV | fragrancereturns | - | —Skipped | — | — | — | May 18, 2026 | - | |
| 55772489 | Return after 30-day window | Open | Normal |  Mr. Jorge Doyle | — |  Yazmin Jast | influencerdamagedbopis | - | —Skipped | — | — | — | Aug 21, 2025 | - | |
| 79555929 | Restock alert for backorder | Solved | Low |  Tristian Murphy | — | Mr. Skyla Trantow | wholesalesamples | 1h | ●Responded | 3/5 | — | — | Jun 4, 2025 | - | |
| 13942190 | Question about product ingredients | Solved | Normal |  Eloy Glover | — |  Eula McKenzie | shade-matchdamagedwholesale | 15h | ●Responded | 3/5 | — | — | Sep 6, 2025 | - | |
| 87485636 | Price match request | Solved | Normal |  Kayleigh D'Amore | Studio Eleven |  Oscar O'Hara | Chat | loyaltyshade-matchbopis | 1h | ●Responded | 3/5 | — | — | Dec 29, 2025 | - |
| 78388174 | Address change after shipping | Solved | Normal |  Chelsie Reinger | — |  Kip Schroeder IV | Chat | influencer | 6h | ⊘Not fired | — | — | — | May 1, 2026 | - |
| 06694190 | Wholesale order question | Solved | Normal |  Lori Ruecker | — | Yazmin Jast | Chat | loyaltyreturnsshipping | 5h | ●Responded | 10/11 | — | — | May 17, 2026 | - |
| 66796054 | Address change after shipping | Open | High |  Karen Flatley | — | Kip Schroeder IV | Chat | shippingvipapp | - | —Skipped | — | — | — | Mar 13, 2026 | - |
| 55682113 | Order arrived damaged | Open | Low |  Michelle Schaefer | — |  Tommy Kuvalis | loyaltywholesale | - | —Skipped | — | — | — | Feb 6, 2026 | - | |
| 47832957 | Address change after shipping | Solved | Low |  Aron Boyer | — |  Steve O'Conner | — | 7d 22h | ●Responded | 2/5 | — | — | Feb 25, 2026 | - | |
| 52624901 | Allergic reaction concern | Solved | High |  Tasha Schultz | Coastal Spas & Wellness | Faith Hilll | Chat | vipgift-cardreturns | 9h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - |
| 59107195 | Return after 30-day window | Open | Low |  Gilbert McLaughlin DVM | — | Mr. Skyla Trantow | Chat | shippingvip | - | —Skipped | — | — | — | Feb 25, 2026 | - |
| 94278005 | Refund not received | Solved | Normal |  Titus King IV | — |  Ignatius Cummerata | Social | apployalty | 1d 13h | ⊘Not fired | — | — | — | Mar 26, 2026 | - |
| 90506476 | Wrong shade sent | Pending | Low |  Deondre Rosenbaum | — |  Mr. Lonie Hudson | returnsshade-matchsamples | - | —Skipped | — | — | — | May 9, 2026 | - | |
| 14936704 | Return after 30-day window | Solved | Normal |  Adella Shanahan | — | Yazmin Jast | — | 3d 14h | ●Responded | 3/5 | — | — | Jan 23, 2026 | - | |
| 79626737 | Insider tier issue | Solved | Normal |  Jeannette Hessel | — | Steve O'Conner | Chat | — | 1h | ●Responded | 5/5 | — | — | Nov 28, 2025 | - |
| 13656033 | Discount code not working | Solved | High |  Ernesto Keeling | — | Vilma Gusikowski | influencer | 22h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |
| 41680935 | Allergic reaction concern | Solved | High |  Dr. Bradly Lind | — |  Mr. Cade Senger | gift-cardsamples | 4d 20h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 73367128 | Order arrived damaged | Pending | Normal |  Leonard Towne | — | Ignatius Cummerata | refundreturnswholesale | - | —Skipped | — | — | — | Jul 17, 2025 | - | |
| 99122798 | Gift card balance question | Solved | High |  Mildred Graham-Stoltenberg | — | Oscar O'Hara | influencer | 3d 2h | ⊘Not fired | — | — | — | Oct 10, 2025 | - | |
| 33902897 | Address change after shipping | Solved | Normal |  Ressie Wunsch-Koch III | — | Amely Pacocha | Chat | fragranceinfluencer | 3h | ●Responded | 4/5 | — | — | Sep 17, 2025 | - |
| 62528813 | Wholesale order question | Open | Normal |  Rosendo Shanahan | — |  Lily Raynor | Phone | — | - | —Skipped | — | — | — | Jul 11, 2025 | - |
| 65724193 | Store experience feedback | Solved | High |  Jenna Boyer-Ankunding | — | Oscar O'Hara | bopis | 11h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |
| 25287881 | Wholesale order question | Pending | Normal |  Carol Stamm | — | Steve O'Conner | Chat | wholesaleshade-match | - | —Skipped | — | — | — | Nov 27, 2025 | - |
| 96050003 | Insider tier issue | Solved | Normal |  Rose Ruecker | — |  Miss Amber Hintz Sr. | Phone | wholesale | 5h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - |
| 42806790 | Restock alert for backorder | Solved | Low |  Dr. Travis Koepp | — | Miss Amber Hintz Sr. | Chat | shipping | 5h | ○Sent, no reply | — | — | — | Mar 7, 2026 | - |
| 42318989 | Shipping cost question | Solved | Normal |  Mr. Danny Stiedemann | — | Mr. Skyla Trantow | appwholesalegift-card | 3h | ●Responded | 4/5 | — | — | Apr 1, 2026 | - | |
| 52934269 | Loyalty points not posting | Solved | Normal |  Waino Fadel | — | Mr. Skyla Trantow | Phone | — | 1d 7h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - |
| 36661425 | Missing samples in order | Solved | Normal |  Ron Jakubowski DVM | — | Mr. Cade Senger | shippinggift-card | 6h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | |
| 52670067 | Pro discount enrollment | Open | Urgent |  Dr. Carey Waters | — |  Kaela Friesen | appdamagedwholesale | - | —Skipped | — | — | — | Feb 4, 2026 | - | |
| 47253869 | Klarna / Afterpay split issue | Solved | Normal |  Retha Boyer Jr. | — |  Darryl Jacobi | influencer | 1d 22h | ○Sent, no reply | — | — | — | May 2, 2026 | - | |
| 42530643 | Foundation match help | Solved | Urgent |  Sibyl Kiehn V | — | Mr. Lonie Hudson | Social | — | 16h | ⊘Not fired | — | — | — | Feb 25, 2026 | - |
| 46990207 | Foundation match help | Solved | Normal |  Tricia Kunde IV | — | Mr. Eliza Gerhold IV | bopis | 2d 1h | ●Responded | 3/5 | — | — | May 27, 2025 | - | |
| 75578207 | Missing items in shipment | Solved | High |  Shakira Hirthe | — | Mr. Eliza Gerhold IV | shade-matchappsamples | 2d 20h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - | |
| 70333763 | Influencer code not working | Solved | High |  Dr. Helmer Daniel | — | Ignatius Cummerata | vipwholesale | 3h | ●Responded | 1/5 | — | — | Jul 11, 2025 | - | |
| 62393833 | Store experience feedback | Open | Normal |  Aliyah Huel IV | — | Dr. Mandy McLaughlin | fragranceinfluencer | - | —Skipped | — | — | — | Apr 25, 2026 | - | |
| 05813456 | Address change after shipping | Solved | Low |  Dr. Elsa Stroman DVM | — | Faith Hilll | Chat | refundwholesale | 4h | ●Responded | 5/5 | — | — | Jan 29, 2026 | - |
| 24762034 | Loyalty points not posting | Solved | Normal |  Demario Stanton-Zieme II | — | Mr. Eliza Gerhold IV | Chat | — | 4h | ○Sent, no reply | — | — | — | May 31, 2025 | - |
| 65794388 | Price match request | Solved | Low |  Stacy Farrell | — | Kaela Friesen | refund | 5h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 54309202 | BOPIS order cancelled at store | Solved | Normal |  Dr. Mariela Champlin | — | Julie Hodkiewicz | — | 3d 1h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - |