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Showing 20,201 - 20,250 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 44779794 | Loyalty points not posting | Solved | Normal |  Shanie Wolff | — |  Darryl Jacobi | appwholesale | 6h | ●Responded | 5/5 | — | — | May 7, 2026 | - | |
| 85047735 | Foundation match help | Solved | High |  Joshua Douglas | — |  Steve O'Conner | refundshippingsamples | 20h | ○Sent, no reply | — | — | — | Sep 20, 2025 | - | |
| 17152454 | Lost package follow-up | Pending | Normal |  Horace Satterfield | — |  Garth Dooley | Chat | refund | - | —Skipped | — | — | — | Sep 20, 2025 | - |
| 86531491 | Restock alert for backorder | Solved | Normal |  Eldridge Feeney | — |  Leonard Waters-Howell | — | 2d 18h | ○Sent, no reply | — | — | — | Aug 17, 2025 | - | |
| 13924442 | Address change after shipping | Solved | Normal |  Tyrel Stamm | — |  Mr. Lonie Hudson | Phone | vipwholesale | 22h | ●Responded | 5/5 | — | — | Jan 7, 2026 | - |
| 71734204 | Price match request | Solved | High |  Shakira Kiehn | — |  Mr. Cade Senger | Phone | bopiswholesalerefund | 1h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - |
| 49941574 | Missing items in shipment | Solved | High |  Misty Douglas | — |  Lily Raynor | returnsshade-matchwholesale | 20h | ●Responded | 9/11 | — | — | Dec 12, 2025 | - | |
| 43620110 | Klarna / Afterpay split issue | Pending | High |  Britney Kilback-Bartell | — |  Mr. Skyla Trantow | Chat | loyaltydamaged | - | —Skipped | — | — | — | Dec 10, 2025 | - |
| 24533388 | Klarna / Afterpay split issue | Solved | Normal |  Tamara Corkery | — |  Julie Hodkiewicz | shippingfragranceapp | 1d 13h | ⊘Not fired | — | — | — | Sep 20, 2025 | - | |
| 37851394 | Cancel subscription / Auto-replenish | Solved | Low |  Santos Auer | — | Mr. Skyla Trantow | Chat | bopisgift-card | 1h | ○Sent, no reply | — | — | — | Aug 27, 2025 | - |
| 57640869 | Where is my order? | Open | Normal |  Myah Barrows | — | Leonard Waters-Howell | fragrance | - | —Skipped | — | — | — | Apr 2, 2026 | - | |
| 75570744 | Store experience feedback | Solved | Normal |  Toby Gerhold | — |  Dr. Mandy McLaughlin | vip | 13h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - | |
| 50920396 | Pro discount enrollment | Solved | High |  Dr. Carl Zieme | — |  Kip Schroeder IV | Chat | vipapp | 6d 17h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - |
| 80460371 | Price match request | Solved | High |  Patty Balistreri | — |  Eula McKenzie | Social | influencerwholesale | 3h | ⊘Not fired | — | — | — | Aug 12, 2025 | - |
| 67198793 | Return after 30-day window | Pending | Urgent |  Lamar Hilll | — |  Yazmin Jast | samplesinfluencer | - | —Skipped | — | — | — | Oct 7, 2025 | - | |
| 35957648 | Restock alert for backorder | Pending | High |  Mrs. Geneva Orn | — |  Vilma Gusikowski | fragranceapp | - | —Skipped | — | — | — | Nov 7, 2025 | - | |
| 93920357 | Shipping cost question | Open | Normal |  Elise Littel | — | Eula McKenzie | Chat | damaged | - | —Skipped | — | — | — | Feb 21, 2026 | - |
| 04609966 | Where is my order? | Solved | Normal |  Marlen Pacocha | — | Leonard Waters-Howell | Phone | — | 2h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 34296506 | Shipping cost question | Solved | Normal |  Hugh Cummerata | — | Yazmin Jast | damagedapp | 1h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - | |
| 30970770 | Wrong shade sent | Solved | Normal |  Ralph Pagac | — | Mr. Lonie Hudson | Chat | — | 20h | ●Responded | 4/11 | — | — | Nov 25, 2025 | - |
| 63623329 | App login problem | Solved | Normal |  Lauriane Labadie | — | Eula McKenzie | bopisfragrance | 4d 8h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - | |
| 46892265 | App login problem | Solved | Normal |  Toby Mosciski | — |  Katrina Johns | Chat | fragrancesamples | 6h | ○Sent, no reply | — | — | — | Feb 1, 2026 | - |
| 54493181 | Lost package follow-up | Solved | Low |  Carrie Koelpin | — | Leonard Waters-Howell | Phone | gift-cardbopisshipping | 21h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - |
| 68382907 | Item authenticity concern | Open | Normal |  Ann Torphy | — | Julie Hodkiewicz | Chat | gift-card | - | —Skipped | — | — | — | Nov 6, 2025 | - |
| 01358984 | Birthday gift not received | Solved | Low |  Mildred Cronin | — | Julie Hodkiewicz | Chat | viployalty | 17h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - |
| 84494240 | Address change after shipping | Solved | Normal |  Jim Swaniawski | — | Steve O'Conner | gift-cardwholesalesamples | 2d 15h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |
| 39950534 | App login problem | Solved | High |  Dr. Travis Koepp | — | Lily Raynor | — | 8h | ●Responded | 4/5 | — | — | Jul 26, 2025 | - | |
| 82827845 | Lost package follow-up | Solved | Normal |  Margaret Jakubowski DDS | — |  Faith Hilll | shippingwholesale | 5h | ●Responded | 5/5 | — | — | Jun 23, 2025 | - | |
| 07635632 | Shipping cost question | Solved | Normal |  Curtis Bednar | — |  Amely Pacocha | refunddamaged | 2d 9h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | |
| 56253305 | Return after 30-day window | Solved | Normal |  Dejon McLaughlin Sr. | — |  Kaela Friesen | Social | influencershippingapp | 4h | ⊘Not fired | — | — | — | May 12, 2026 | - |
| 48581468 | BOPIS pickup not ready | Solved | Normal |  Mildred Gutkowski | — | Kaela Friesen | influencerfragrance | 6h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |
| 01061588 | Loyalty points not posting | Solved | Low |  Lizzie Wisoky | — | Mr. Cade Senger | bopisvip | 3d 6h | ●Responded | 4/11 | — | — | Dec 26, 2025 | - | |
| 01206384 | Loyalty points not posting | Solved | Low |  Wendy Rolfson | — | Vilma Gusikowski | Phone | refundapp | 6h | ●Responded | 10/11 | — | — | Apr 26, 2026 | - |
| 80745159 | Klarna / Afterpay split issue | Solved | Normal |  Pasquale Hauck II | — | Amely Pacocha | sampleswholesalebopis | 3h | ⊘Not fired | — | — | — | Jun 3, 2025 | - | |
| 06080225 | Birthday gift not received | Solved | High |  Juvenal Ward | — |  Chaz Renner | influencershippingshade-match | 10h | ⊘Not fired | — | — | — | Aug 15, 2025 | - | |
| 67535798 | Return after 30-day window | Solved | Normal |  Faye Beier | — | Steve O'Conner | Phone | fragrancereturnsloyalty | 1h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - |
| 51737961 | Wholesale order question | Solved | Low |  Miss Brady Heller | — | Katrina Johns | shade-match | 2h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 63210019 | Order arrived damaged | Solved | Normal |  Dr. George Cummings | — |  Jacklyn Dare | bopisapp | 6h | ○Sent, no reply | — | — | — | Sep 14, 2025 | - | |
| 62613781 | Influencer code not working | Solved | Normal |  Gayle Crist | — | Leonard Waters-Howell | Chat | damagedshade-matchfragrance | 2h | ○Sent, no reply | — | — | — | Nov 2, 2025 | - |
| 97930421 | App crashes at checkout | Solved | Normal |  Nicolas Rau Sr. | — | Eula McKenzie | damagedwholesale | 15h | ●Responded | 4/5 | — | — | Jan 25, 2026 | - | |
| 95458761 | App login problem | Solved | Low |  Roy Cronin | — | Katrina Johns | influencer | 21h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - | |
| 34128330 | BOPIS pickup not ready | Solved | Normal |  Mrs. Sylvia Kshlerin Sr. | — |  Oscar O'Hara | Phone | bopissamplesgift-card | 4h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - |
| 49484391 | Store experience feedback | Pending | Low |  Damien Stehr | — | Kip Schroeder IV | Chat | wholesaleapp | - | —Skipped | — | — | — | May 7, 2026 | - |
| 58909551 | Influencer code not working | Pending | Low |  Makenzie Hilpert | — | Dr. Mandy McLaughlin | bopis | - | —Skipped | — | — | — | Oct 16, 2025 | - | |
| 33603166 | Cancel order request | Solved | Low |  Michele Turcotte | — | Mr. Skyla Trantow | appshade-matchrefund | 1d 14h | ●Responded | 1/5 | — | — | May 21, 2026 | - | |
| 33698109 | Lost package follow-up | Pending | Normal |  Kay Schoen | — | Kip Schroeder IV | gift-cardshipping | - | —Skipped | — | — | — | Apr 8, 2026 | - | |
| 73532896 | Insider tier issue | Solved | Low |  Mrs. Chelsea Grant | — | Chaz Renner | Chat | vipshipping | 5h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - |
| 11657199 | Allergic reaction concern | Solved | Normal |  Mable Lind | — | Kip Schroeder IV | Chat | — | 1h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - |
| 84127832 | Shipping cost question | Solved | Normal |  Melany Auer | House of Lumière | Vilma Gusikowski | Social | — | 11h | ⊘Not fired | — | — | — | Mar 31, 2026 | - |
| 92553495 | BOPIS order cancelled at store | Solved | Normal |  Duncan Funk | — | Katrina Johns | Social | shade-matchsamples | 5h | ⊘Not fired | — | — | — | Oct 30, 2025 | - |