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Showing 20,451 - 20,500 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 96627329 | App login problem | Solved | Low |  Hugh Cummerata | — |  Kip Schroeder IV | — | 14h | ○Sent, no reply | — | — | — | May 9, 2026 | - | |
| 24890813 | Insider tier issue | Solved | Normal |  Kristen Rempel | — |  Eula McKenzie | wholesale | 2h | ⊘Not fired | — | — | — | Dec 11, 2025 | - | |
| 46077617 | Foundation match help | Solved | Normal |  Alexie Hansen | — |  Oscar O'Hara | Chat | — | 8d 21h | ○Sent, no reply | — | — | — | Dec 7, 2025 | - |
| 70899546 | Insider tier issue | Solved | Normal |  Jim Swaniawski | — | Kip Schroeder IV | Chat | viprefund | 5h | ⊘Not fired | — | — | — | Dec 30, 2025 | - |
| 61316928 | App login problem | Solved | Normal |  Frederick Kling | — |  Ignatius Cummerata | wholesale | 3h | ●Responded | 2/5 | — | — | Apr 26, 2026 | - | |
| 54619639 | Birthday gift not received | Open | Urgent |  Willard Ritchie | Marquee Events |  Steve O'Conner | vipdamaged | - | —Skipped | — | — | — | May 23, 2025 | - | |
| 48535100 | Store experience feedback | Solved | Urgent |  Lyric Reichel | — |  Julie Hodkiewicz | Chat | refundshade-match | 1d | ●Responded | 9/11 | — | — | Aug 31, 2025 | - |
| 03956114 | BOPIS pickup not ready | Solved | Low |  Olive Volkman | — |  Mr. Skyla Trantow | Chat | samples | 1h | ●Responded | 3/5 | — | — | Aug 31, 2025 | - |
| 72075659 | Refund not received | Solved | Normal |  Jackie Wintheiser | — |  Yazmin Jast | shade-match | 4h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |
| 05951064 | Question about product ingredients | Solved | Normal |  Earnest Purdy | — |  Dr. Mandy McLaughlin | wholesalereturns | 6h | ○Sent, no reply | — | — | — | May 12, 2026 | - | |
| 12897591 | Item authenticity concern | Solved | High |  Hudson Tromp | — | Julie Hodkiewicz | bopis | 9h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |
| 95898043 | Return after 30-day window | Solved | Normal |  Alfred Quigley | — |  Kaela Friesen | shippingdamagedwholesale | 16h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - | |
| 81878402 | App crashes at checkout | Solved | High |  Golden Stoltenberg | — |  Mr. Cade Senger | Social | returns | 5h | ⊘Not fired | — | — | — | Dec 3, 2025 | - |
| 01615648 | Price match request | Solved | Normal |  Kavon Abbott | — |  Darryl Jacobi | Chat | — | 11h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - |
| 71468419 | Wrong shade sent | Solved | Normal |  Alexis Connelly | — | Julie Hodkiewicz | bopis | 6h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | |
| 30375395 | Pro discount enrollment | Solved | Normal | Alexis Connelly | — |  Faith Hilll | — | 8d 3h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | |
| 11738783 | Pro discount enrollment | Solved | Normal |  Ann Torphy | — | Steve O'Conner | damagedrefund | 4h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - | |
| 37035833 | Klarna / Afterpay split issue | Solved | Normal |  Cristobal McKenzie | — |  Mr. Lonie Hudson | shipping | 3h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |
| 18873655 | Lost package follow-up | Pending | Normal |  Kian Mayer DDS | — |  Garth Dooley | Phone | damagedvip | - | —Skipped | — | — | — | Jan 23, 2026 | - |
| 75191517 | Klarna / Afterpay split issue | Solved | Low |  Cortney Lakin | — | Julie Hodkiewicz | appfragranceinfluencer | 6d 14h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - | |
| 38086045 | Price match request | Pending | Urgent |  Tessie Pouros | — | Mr. Lonie Hudson | influencershade-match | - | —Skipped | — | — | — | Mar 9, 2026 | - | |
| 26100580 | Missing samples in order | Solved | Low |  Charlene Towne | — |  Tommy Kuvalis | influencerbopisapp | 2h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - | |
| 37796729 | BOPIS order cancelled at store | Solved | High |  Grace Wilderman V | — |  Amely Pacocha | shippinginfluencer | 5h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | |
| 39069298 | Missing items in shipment | Solved | Normal |  Walker Schulist | — | Ignatius Cummerata | vip | 11h | ○Sent, no reply | — | — | — | Apr 18, 2026 | - | |
| 23000983 | Price match request | Solved | Normal |  Miss Angelica Jacobson | — | Tommy Kuvalis | Social | — | 6h | ⊘Not fired | — | — | — | Jan 3, 2026 | - |
| 56051310 | App crashes at checkout | Solved | Normal |  Dessie Lubowitz | — | Mr. Cade Senger | wholesaledamaged | 15h | ●Responded | 1/11 | — | — | Feb 27, 2026 | - | |
| 89362273 | Missing items in shipment | Solved | Normal |  Ms. Ramona Treutel | — | Garth Dooley | Chat | gift-card | 23h | ●Responded | 3/5 | — | — | May 7, 2026 | - |
| 58341371 | Question about product ingredients | Solved | Normal |  Lavada Blick PhD | — | Garth Dooley | gift-card | 16h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - | |
| 75296806 | Birthday gift not received | Pending | High |  Ova Ratke | — |  Vilma Gusikowski | damaged | - | —Skipped | — | — | — | Aug 14, 2025 | - | |
| 56576376 | Cancel subscription / Auto-replenish | Solved | Normal |  Retha Boyer Jr. | — |  Chaz Renner | Phone | shade-matchvip | 1h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - |
| 96244140 | Missing samples in order | Solved | High |  Elise Littel | — | Tommy Kuvalis | shade-match | 1d | ●Responded | 5/5 | — | — | Jan 4, 2026 | - | |
| 78245327 | Missing samples in order | Solved | Normal |  Marlene Feeney | — | Oscar O'Hara | Chat | wholesale | 2h | ⊘Not fired | — | — | — | Jul 25, 2025 | - |
| 63528952 | Where is my order? | Solved | Normal | Frederick Kling | — | Julie Hodkiewicz | wholesale | 6h | ●Responded | 5/5 | — | — | Oct 28, 2025 | - | |
| 03025055 | Refund not received | Solved | Normal |  Fleta Cassin-Rippin MD | — | Ignatius Cummerata | Chat | refund | 10h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - |
| 82253890 | Restock alert for backorder | Pending | Normal |  Mr. Kent Feeney | — | Mr. Lonie Hudson | Chat | appwholesaleshade-match | - | —Skipped | — | — | — | Oct 22, 2025 | - |
| 19797376 | Missing samples in order | Solved | Normal |  Aubree Stroman PhD | — |  Miss Amber Hintz Sr. | Phone | shade-matchreturns | 6h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - |
| 99694643 | Store experience feedback | Solved | Low |  Stanford White | — | Kaela Friesen | Phone | bopis | 9h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - |
| 47277147 | Influencer code not working | Pending | Low |  Hollie Wunsch | — | Kaela Friesen | Social | — | - | —Skipped | — | — | — | Feb 20, 2026 | - |
| 25512448 | App login problem | Solved | Normal |  Tasha Schultz | Coastal Spas & Wellness | Oscar O'Hara | — | 4h | ⊘Not fired | — | — | — | May 23, 2026 | - | |
| 52886251 | Shipping cost question | Solved | Normal |  Brandi Wehner | — | Chaz Renner | gift-cardshade-match | 17h | ●Responded | 5/5 | — | — | Dec 27, 2025 | - | |
| 76554832 | Return after 30-day window | Open | Low |  Coralie Haag | — | Kip Schroeder IV | Chat | vipshade-match | - | —Skipped | — | — | — | Oct 30, 2025 | - |
| 43874139 | Restock alert for backorder | Solved | Normal |  Reina Runte | — | Chaz Renner | Chat | wholesale | 2d 9h | ⊘Not fired | — | — | — | Nov 10, 2025 | - |
| 08574726 | Loyalty points not posting | Solved | Low |  Katrina Hessel | — | Julie Hodkiewicz | Chat | shippingloyaltydamaged | 6h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - |
| 03364053 | Question about product ingredients | Solved | Normal |  Nathan Schuster | — |  Mr. Eliza Gerhold IV | Chat | — | 2h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - |
| 84389815 | App crashes at checkout | Solved | Normal |  Hans Jones | — | Mr. Eliza Gerhold IV | returnsshippinginfluencer | 2d 19h | ○Sent, no reply | — | — | — | May 9, 2026 | - | |
| 29958098 | Where is my order? | Solved | Normal |  Candice Armstrong | — |  Jacklyn Dare | — | 6h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |
| 43574623 | Wrong shade sent | Solved | Normal |  Alan Rosenbaum | — | Eula McKenzie | Social | — | 3h | ⊘Not fired | — | — | — | Nov 21, 2025 | - |
| 00549591 | Klarna / Afterpay split issue | Open | Normal |  Leon Monahan | — | Tommy Kuvalis | Chat | bopiswholesalereturns | - | —Skipped | — | — | — | Aug 15, 2025 | - |
| 15794781 | Gift card balance question | Pending | Normal |  Demario Stanton-Zieme II | — | Eula McKenzie | shipping | - | —Skipped | — | — | — | Apr 17, 2026 | - | |
| 19871197 | Cancel order request | Solved | High |  Ms. Dallin Schmitt | — | Tommy Kuvalis | — | 18h | ⊘Not fired | — | — | — | Feb 5, 2026 | - |