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Showing 2,201 - 2,250 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 45031417 | App crashes at checkout | Closed | High |  Geneva Franey | — |  Kaela Friesen | Chat | — | 6h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 25, 2026 |
| 82375738 | App crashes at checkout | Closed | Low |  Tonya Streich | — |  Miss Amber Hintz Sr. | loyalty | 5h | ○Sent, no reply | — | — | — | Mar 22, 2026 | Mar 25, 2026 | |
| 91021237 | Restock alert for backorder | Closed | Low |  Brandi Wehner | — |  Jacklyn Dare | gift-cardapp | 5h | ○Sent, no reply | — | — | — | Mar 22, 2026 | Mar 25, 2026 | |
| 89988523 | Refund not received | Closed | Normal |  Casandra Schiller | — | Kaela Friesen | shade-match | 5h | ●Responded | 5/5 | — | — | Mar 18, 2026 | Mar 25, 2026 | |
| 00759022 | Foundation match help | Closed | Normal |  Orie Tillman | — |  Darryl Jacobi | Chat | — | 3h | ●Responded | 10/11 | — | — | Mar 20, 2026 | Mar 25, 2026 |
| 24344588 | Influencer code not working | Closed | Normal |  Ms. Elena Ritchie I | — |  Tommy Kuvalis | refundvipfragrance | 3h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Mar 25, 2026 | |
| 78038240 | Question about product ingredients | Closed | High |  Uriel Kulas | — | Kaela Friesen | Chat | — | 3h | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 25, 2026 |
| 52449018 | Where is my order? | Closed | Normal |  Milton Welch | — | Kaela Friesen | sampleswholesale | 3h | ●Responded | 1/5 | — | — | Mar 19, 2026 | Mar 25, 2026 | |
| 10581371 | Item authenticity concern | Closed | High |  Mr. Don Baumbach | Crown Department Stores |  Ignatius Cummerata | Chat | — | 3h | ●Responded | 2/5 | — | — | Mar 20, 2026 | Mar 25, 2026 |
| 46363369 | Pro discount enrollment | Closed | Low |  Shelley Carroll | — |  Mr. Skyla Trantow | fragrancegift-card | 2h | ⊘Not fired | — | — | — | Mar 21, 2026 | Mar 25, 2026 | |
| 89390575 | Cancel subscription / Auto-replenish | Closed | Normal |  Julio Denesik MD | — |  Dr. Mandy McLaughlin | — | 2h | ●Responded | 1/5 | — | — | Mar 20, 2026 | Mar 25, 2026 | |
| 02645543 | Missing items in shipment | Closed | Low |  Michelle Schaefer | — |  Kip Schroeder IV | loyalty | 2h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 25, 2026 | |
| 31921554 | Discount code not working | Closed | High |  Jazlyn Bosco | — | Kip Schroeder IV | samplesinfluencergift-card | 2h | ●Responded | 10/11 | — | — | Mar 24, 2026 | Mar 25, 2026 | |
| 42941911 | Lost package follow-up | Closed | Urgent |  Amy Weissnat | — |  Katrina Johns | Phone | shade-match | 1h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Mar 25, 2026 |
| 08544979 | Where is my order? | Closed | High |  Alexis Schmidt | — |  Oscar O'Hara | Phone | — | 1h | ⊘Not fired | — | — | — | Mar 20, 2026 | Mar 25, 2026 |
| 27385160 | Refund not received | Closed | Normal |  Dora Mills-Koepp | — |  Amely Pacocha | Chat | bopis | 1d | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 25, 2026 |
| 03112815 | Cancel order request | Closed | Normal |  Dariana Bradtke | — | Darryl Jacobi | returns | 23h | ⊘Not fired | — | — | — | Mar 18, 2026 | Mar 25, 2026 | |
| 48025838 | Wrong shade sent | Closed | Normal |  Sonya Deckow | — | Miss Amber Hintz Sr. | wholesale | 2d 23h | ○Sent, no reply | — | — | — | Mar 15, 2026 | Mar 25, 2026 | |
| 18915057 | App crashes at checkout | Closed | Normal |  Michele Turcotte | — | Kip Schroeder IV | Chat | damagedwholesale | 1d 22h | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 25, 2026 |
| 66131098 | Missing items in shipment | Closed | Normal |  Catherine Walter | — | Kaela Friesen | wholesalesamplesshade-match | 16h | ○Sent, no reply | — | — | — | Mar 21, 2026 | Mar 25, 2026 | |
| 37055246 | Wrong shade sent | Closed | Normal |  Lesly Watsica | — | Jacklyn Dare | — | 16h | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 25, 2026 | |
| 60646316 | Restock alert for backorder | Closed | Normal |  Carol Baumbach | — | Oscar O'Hara | refundsamples | 15h | ○Sent, no reply | — | — | — | Mar 21, 2026 | Mar 25, 2026 | |
| 97348175 | Discount code not working | Closed | Low |  Duncan Funk | — | Oscar O'Hara | shippinginfluencervip | 14h | ●Responded | 4/5 | — | — | Mar 20, 2026 | Mar 25, 2026 | |
| 36725863 | Birthday gift not received | Closed | Normal |  Ansel Russel | — |  Chaz Renner | appreturnswholesale | 13h | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 25, 2026 | |
| 54459241 | Insider tier issue | Closed | Normal |  Marilou Luettgen | — |  Garth Dooley | shade-match | 9h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 24, 2026 | |
| 15115003 | Wholesale order question | Closed | High |  Eugene Koepp | — | Kip Schroeder IV | damagedgift-card | 2d 8h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 24, 2026 | |
| 96987646 | BOPIS pickup not ready | Closed | Normal |  Julian Koss | — |  Mr. Cade Senger | bopis | 8h | ○Sent, no reply | — | — | — | Mar 23, 2026 | Mar 24, 2026 | |
| 22239245 | Loyalty points not posting | Closed | Low |  Blaise Schultz | — |  Eula McKenzie | shipping | 6h | ●Responded | 3/5 | — | — | Mar 19, 2026 | Mar 24, 2026 | |
| 29041033 | App login problem | Closed | Normal |  Julien Bins | — |  Mr. Eliza Gerhold IV | returnsloyaltysamples | 6h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 24, 2026 | |
| 63532487 | Insider tier issue | Closed | Low |  Mr. Helene Stark | — | Mr. Cade Senger | loyaltyfragrancerefund | 6h | ⊘Not fired | — | — | — | Mar 19, 2026 | Mar 24, 2026 | |
| 48256414 | Loyalty points not posting | Closed | Normal |  Lester Morar | — | Darryl Jacobi | appvip | 6h | ⊘Not fired | — | — | — | Mar 20, 2026 | Mar 24, 2026 | |
| 25026785 | Influencer code not working | Closed | Low |  Milo Koepp | — |  Faith Hilll | Social | returnsfragrance | 6h | ⊘Not fired | — | — | — | Mar 20, 2026 | Mar 24, 2026 |
| 05115743 | Pro discount enrollment | Closed | Urgent |  Dr. Henry Tromp DVM | — |  Yazmin Jast | vip | 5h | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 24, 2026 | |
| 97730050 | Price match request | Closed | Normal |  Felicia Reinger | Silver Lake Studios |  Lily Raynor | damaged | 2d 5h | ⊘Not fired | — | — | — | Mar 15, 2026 | Mar 24, 2026 | |
| 04005427 | Discount code not working | Closed | Normal |  Curtis Bednar | — | Ignatius Cummerata | samplesloyaltyreturns | 5h | ●Responded | 5/5 | — | — | Mar 21, 2026 | Mar 24, 2026 | |
| 67758732 | BOPIS pickup not ready | Closed | Normal |  Leigh Breitenberg IV | — | Miss Amber Hintz Sr. | returns | 4h | ○Sent, no reply | — | — | — | Mar 22, 2026 | Mar 24, 2026 | |
| 82074647 | Pro discount enrollment | Closed | Normal |  Olive Volkman | — | Dr. Mandy McLaughlin | Phone | — | 4h | ●Responded | 4/5 | — | — | Mar 20, 2026 | Mar 24, 2026 |
| 55044679 | Wrong shade sent | Closed | Normal |  Ms. August Greenfelder | — | Ignatius Cummerata | Social | vipgift-cardfragrance | 4h | ⊘Not fired | — | — | — | Mar 17, 2026 | Mar 24, 2026 |
| 12746096 | App crashes at checkout | Closed | High |  Grant Johns | — | Faith Hilll | loyaltyfragrancesamples | 4h | ○Sent, no reply | — | — | — | Mar 22, 2026 | Mar 24, 2026 | |
| 17999245 | Address change after shipping | Closed | Low |  Dr. Timmy Ondricka | — |  Julie Hodkiewicz | Chat | — | 3h | ○Sent, no reply | — | — | — | Mar 17, 2026 | Mar 24, 2026 |
| 68040781 | Address change after shipping | Closed | Normal |  Lyric Reichel | — | Tommy Kuvalis | Chat | bopisreturnsvip | 2h | ○Sent, no reply | — | — | — | Mar 17, 2026 | Mar 24, 2026 |
| 35316260 | Refund not received | Closed | High | Michele Turcotte | — | Julie Hodkiewicz | Chat | — | 2h | ○Sent, no reply | — | — | — | Mar 23, 2026 | Mar 24, 2026 |
| 52839694 | Question about product ingredients | Closed | Normal |  Nick Murray | — | Amely Pacocha | Phone | damaged | 1h | ●Responded | 4/5 | — | — | Mar 21, 2026 | Mar 24, 2026 |
| 74980937 | Influencer code not working | Closed | Normal |  Forrest Mraz | — | Lily Raynor | refund | 1h | ●Responded | 5/5 | — | — | Mar 20, 2026 | Mar 24, 2026 | |
| 58305215 | Shipping cost question | Closed | High |  Ottilie Stroman | — | Garth Dooley | loyaltydamaged | 8d 23h | ○Sent, no reply | — | — | — | Mar 11, 2026 | Mar 24, 2026 | |
| 83118594 | Address change after shipping | Closed | Normal |  Mr. Darrin Vandervort MD | Pacific Beauty Distributors | Ignatius Cummerata | samplesreturns | 1d 22h | ●Responded | 1/5 | — | — | Mar 16, 2026 | Mar 24, 2026 | |
| 21433091 | Gift card balance question | Closed | Low |  Darrick Haley | — |  Vilma Gusikowski | Chat | loyalty | 20h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 24, 2026 |
| 52005260 | Return after 30-day window | Closed | Low |  Miss Kathy Trantow Sr. | — | Julie Hodkiewicz | Chat | shade-match | 20h | ●Responded | 5/5 | — | — | Mar 18, 2026 | Mar 24, 2026 |
| 16665290 | Influencer code not working | Closed | Normal |  Tammy Streich-Hegmann | — | Garth Dooley | damagedinfluencerwholesale | 20h | ●Responded | 5/5 | — | — | Mar 16, 2026 | Mar 24, 2026 | |
| 29245355 | BOPIS order cancelled at store | Closed | Low |  Todd Streich | — | Darryl Jacobi | Chat | returnsshippingvip | 15h | ⊘Not fired | — | — | — | Mar 22, 2026 | Mar 24, 2026 |