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Showing 2,601 - 2,650 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 58116862 | Price match request | Closed | Normal |  Dr. Hermann Ferry | Marquee Events |  Mr. Skyla Trantow | fragrance | 5h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 13, 2026 | |
| 83218032 | Wholesale order question | Closed | High |  Mr. Cedric Schiller | Verde Concierge |  Oscar O'Hara | Phone | fragrance | 4h | ●Responded | 4/5 | — | — | Mar 6, 2026 | Mar 13, 2026 |
| 72808233 | Discount code not working | Closed | Normal |  Jessy Reichel | — |  Faith Hilll | gift-cardinfluencer | 4h | ⊘Not fired | — | — | — | Mar 7, 2026 | Mar 13, 2026 | |
| 49390380 | Order arrived damaged | Closed | Normal |  Carrie Koelpin | — | Mr. Skyla Trantow | refundappwholesale | 2d 4h | ○Sent, no reply | — | — | — | Mar 4, 2026 | Mar 13, 2026 | |
| 78544780 | Item authenticity concern | Closed | Normal |  Felicia Reinger | Silver Lake Studios |  Leonard Waters-Howell | gift-cardwholesale | 4h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 13, 2026 | |
| 27662624 | Pro discount enrollment | Closed | Low |  Louis Herman | — |  Mr. Eliza Gerhold IV | — | 3h | ●Responded | 2/5 | — | — | Mar 12, 2026 | Mar 13, 2026 | |
| 58557762 | Shipping cost question | Closed | High |  Ms. Miranda Stracke | — |  Kaela Friesen | gift-cardfragrance | 2d 3h | ●Responded | 1/5 | — | — | Mar 10, 2026 | Mar 13, 2026 | |
| 10824927 | Wrong shade sent | Closed | Normal |  Jude Heidenreich | — |  Vilma Gusikowski | — | 3h | ●Responded | 1/5 | — | — | Mar 12, 2026 | Mar 13, 2026 | |
| 86674961 | Order arrived damaged | Closed | Low |  Winifred Hirthe | — |  Amely Pacocha | Chat | shippingwholesale | 2h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 13, 2026 |
| 81196863 | Wholesale order question | Closed | Normal |  Colin Funk | — | Mr. Skyla Trantow | wholesalegift-cardapp | 2h | ○Sent, no reply | — | — | — | Mar 12, 2026 | Mar 13, 2026 | |
| 81227919 | Klarna / Afterpay split issue | Closed | Normal |  Jay Langosh | — |  Yazmin Jast | — | 2h | ○Sent, no reply | — | — | — | Mar 8, 2026 | Mar 13, 2026 | |
| 35338537 | Wholesale order question | Closed | Low |  Mr. Jerry Murazik | — | Yazmin Jast | Phone | loyaltywholesaleapp | 2h | ○Sent, no reply | — | — | — | Mar 10, 2026 | Mar 13, 2026 |
| 72993865 | Missing items in shipment | Closed | Normal |  Sophia Hintz | — |  Dr. Mandy McLaughlin | Social | damaged | 1d | ⊘Not fired | — | — | — | Mar 8, 2026 | Mar 13, 2026 |
| 62297660 | App crashes at checkout | Closed | Normal |  Hayley Runolfsdottir | — | Mr. Eliza Gerhold IV | — | 23h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 13, 2026 | |
| 10399367 | Birthday gift not received | Closed | Low |  Kirsten Becker | — |  Kip Schroeder IV | — | 2d 21h | ●Responded | 4/5 | — | — | Mar 3, 2026 | Mar 13, 2026 | |
| 04556134 | Return after 30-day window | Closed | Normal |  Bryan Osinski | — | Dr. Mandy McLaughlin | Chat | refund | 1d 20h | ●Responded | 1/5 | — | — | Mar 9, 2026 | Mar 13, 2026 |
| 29875916 | Where is my order? | Closed | Normal |  Icie Cummerata | — |  Julie Hodkiewicz | Chat | — | 2d 19h | ●Responded | 4/5 | — | — | Mar 3, 2026 | Mar 13, 2026 |
| 61608253 | BOPIS pickup not ready | Closed | High |  Wilmer Luettgen | — | Vilma Gusikowski | shippingrefundinfluencer | 1d 19h | ○Sent, no reply | — | — | — | Mar 4, 2026 | Mar 13, 2026 | |
| 92031783 | Birthday gift not received | Closed | Normal | Colin Funk | — | Faith Hilll | appsamples | 18h | ○Sent, no reply | — | — | — | Mar 11, 2026 | Mar 13, 2026 | |
| 31489622 | Influencer code not working | Closed | Normal |  Brittany Tromp | — | Mr. Eliza Gerhold IV | influencer | 16h | ●Responded | 2/5 | — | — | Mar 6, 2026 | Mar 13, 2026 | |
| 62544632 | Pro discount enrollment | Closed | Normal |  Garry Stiedemann | — | Amely Pacocha | Chat | bopiswholesalefragrance | 15h | ○Sent, no reply | — | — | — | Mar 7, 2026 | Mar 13, 2026 |
| 19494752 | Shipping cost question | Closed | Normal | Mr. Cedric Schiller | Verde Concierge | Dr. Mandy McLaughlin | gift-cardappsamples | 15h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 13, 2026 | |
| 10218943 | Allergic reaction concern | Closed | Normal |  Noemie Rippin DVM | — |  Garth Dooley | loyaltyapp | 3d 14h | ●Responded | 3/5 | — | — | Mar 4, 2026 | Mar 13, 2026 | |
| 29281496 | Refund not received | Closed | High |  Eldridge Feeney | — | Garth Dooley | influencer | 3d 12h | ●Responded | 2/5 | — | — | Mar 2, 2026 | Mar 13, 2026 | |
| 56766122 | Foundation match help | Closed | Urgent |  Bette Schaden | — |  Ignatius Cummerata | — | 11h | ○Sent, no reply | — | — | — | Mar 11, 2026 | Mar 13, 2026 | |
| 81370188 | BOPIS order cancelled at store | Closed | High |  Sonya Deckow | — | Garth Dooley | bopis | 11h | ●Responded | 4/5 | — | — | Mar 10, 2026 | Mar 13, 2026 | |
| 56871353 | Price match request | Closed | Low |  Lauren Bergnaum | — |  Miss Amber Hintz Sr. | samples | 11h | ○Sent, no reply | — | — | — | Mar 10, 2026 | Mar 13, 2026 | |
| 18451001 | Missing samples in order | Closed | Normal | Ms. Miranda Stracke | — |  Darryl Jacobi | — | 10h | ●Responded | 4/5 | — | — | Mar 6, 2026 | Mar 13, 2026 | |
| 09967119 | Item authenticity concern | Closed | High |  Otis Corwin | — | Kip Schroeder IV | Chat | — | 1d 10h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 13, 2026 |
| 47260687 | Lost package follow-up | Closed | Low |  Demetrius Koelpin | — | Amely Pacocha | returnsapp | 2d 9h | ●Responded | 1/5 | — | — | Mar 6, 2026 | Mar 12, 2026 | |
| 46449914 | Insider tier issue | Closed | Low |  Claude Reinger-Beatty | — | Mr. Skyla Trantow | gift-cardbopis | 9h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 12, 2026 | |
| 43404439 | Store experience feedback | Closed | High |  Virgil Thiel | Atlas Hospitality |  Tommy Kuvalis | Phone | gift-cardreturns | 6h | ●Responded | 4/11 | — | — | Mar 8, 2026 | Mar 12, 2026 |
| 09576378 | Missing samples in order | Closed | High |  Mattie Bahringer | — | Kaela Friesen | Phone | damagedinfluencerloyalty | 6h | ●Responded | 10/11 | — | — | Mar 11, 2026 | Mar 12, 2026 |
| 88849553 | Birthday gift not received | Closed | Low |  Aurelie Wilderman III | — |  Katrina Johns | Social | shade-matchbopisapp | 6h | ⊘Not fired | — | — | — | Mar 5, 2026 | Mar 12, 2026 |
| 28485968 | Gift card balance question | Closed | Normal |  Evan Brown | — | Tommy Kuvalis | vip | 6h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 12, 2026 | |
| 23603166 | Item authenticity concern | Closed | Normal |  Vickie Bruen | — | Tommy Kuvalis | returnsshade-matchgift-card | 5h | ●Responded | 10/11 | — | — | Mar 11, 2026 | Mar 12, 2026 | |
| 31940406 | Question about product ingredients | Closed | Normal |  Lionel Hagenes III | — | Miss Amber Hintz Sr. | Chat | — | 5h | ●Responded | 5/5 | — | — | Mar 7, 2026 | Mar 12, 2026 |
| 56193019 | Shipping cost question | Closed | Normal |  Bridgette Wisozk | — | Vilma Gusikowski | wholesalereturns | 5h | ⊘Not fired | — | — | — | Mar 11, 2026 | Mar 12, 2026 | |
| 92807991 | Restock alert for backorder | Closed | Low |  Abe Smitham | — |  Mr. Cade Senger | — | 4h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 12, 2026 | |
| 25257137 | Question about product ingredients | Closed | Normal |  Mr. Stephan Lind IV | — | Oscar O'Hara | Chat | damaged | 4h | ⊘Not fired | — | — | — | Mar 10, 2026 | Mar 12, 2026 |
| 14774184 | Address change after shipping | Closed | Low |  Helga Kunde | — | Ignatius Cummerata | shipping | 4h | ●Responded | 10/11 | — | — | Mar 10, 2026 | Mar 12, 2026 | |
| 13824842 | Order arrived damaged | Closed | Normal |  Nadine Gleason | — | Julie Hodkiewicz | Chat | app | 9d 4h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 12, 2026 |
| 97326992 | Gift card balance question | Closed | Low |  Danielle Gibson | — | Mr. Skyla Trantow | — | 2d 3h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 12, 2026 | |
| 91097543 | Wrong shade sent | Closed | Normal |  Hettie Ullrich | — |  Jacklyn Dare | Chat | — | 2d 3h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 12, 2026 |
| 70376530 | Shipping cost question | Closed | Normal |  Erika Yundt PhD | — |  Chaz Renner | Chat | shade-matchviprefund | 3h | ●Responded | 4/5 | — | — | Mar 10, 2026 | Mar 12, 2026 |
| 24705526 | Wholesale order question | Closed | Normal |  Omar Herzog | — | Julie Hodkiewicz | Chat | apployalty | 2d 2h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 12, 2026 |
| 78507126 | Where is my order? | Closed | Normal |  Tracey Gusikowski | — |  Steve O'Conner | wholesale | 2h | ⊘Not fired | — | — | — | Mar 6, 2026 | Mar 12, 2026 | |
| 65314524 | Discount code not working | Closed | Normal |  Anthony Schaefer | — | Jacklyn Dare | — | 2h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 12, 2026 | |
| 56446620 | Lost package follow-up | Closed | Normal |  Myrtle Pagac | — | Chaz Renner | shipping | 1h | ⊘Not fired | — | — | — | Mar 5, 2026 | Mar 12, 2026 | |
| 39416230 | Restock alert for backorder | Closed | Normal |  Rolando Hodkiewicz | Crown Department Stores | Amely Pacocha | Chat | influencerrefundapp | 1h | ⊘Not fired | — | — | — | Mar 10, 2026 | Mar 12, 2026 |