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Showing 2,651 - 2,700 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 30490252 | Insider tier issue | Closed | High |  Miss Gonzalo Mills-Armstrong | — |  Darryl Jacobi | Chat | — | 1h | ●Responded | 5/5 | — | — | Mar 11, 2026 | Mar 12, 2026 |
| 39873146 | Price match request | Closed | Normal |  Sara Feest | — |  Garth Dooley | Chat | wholesale | 2d 1h | ⊘Not fired | — | — | — | Mar 7, 2026 | Mar 12, 2026 |
| 51123493 | Influencer code not working | Closed | Normal |  Darrell Weber | — | Garth Dooley | appinfluencergift-card | 1d | ○Sent, no reply | — | — | — | Mar 4, 2026 | Mar 12, 2026 | |
| 10137937 | BOPIS pickup not ready | Closed | Low |  Jasper Bahringer | — |  Amely Pacocha | Chat | fragranceappgift-card | 21h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 12, 2026 |
| 73058693 | Price match request | Closed | Normal |  Mr. Clay Hilpert | — |  Lily Raynor | Phone | — | 21h | ⊘Not fired | — | — | — | Mar 8, 2026 | Mar 12, 2026 |
| 37969676 | App crashes at checkout | Closed | Low |  Alexis Connelly | — |  Leonard Waters-Howell | — | 8d 20h | ●Responded | 1/5 | — | — | Mar 1, 2026 | Mar 12, 2026 | |
| 11513157 | Influencer code not working | Closed | Low |  Mr. Raul Doyle | — |  Chaz Renner | — | 18h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 12, 2026 | |
| 13452737 | Influencer code not working | Closed | Low |  Merle Hermiston | — |  Miss Amber Hintz Sr. | Phone | — | 17h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 12, 2026 |
| 75573095 | Cancel order request | Closed | Normal |  Toby Gerhold | — |  Vilma Gusikowski | Chat | — | 1d 17h | ●Responded | 2/5 | — | — | Mar 7, 2026 | Mar 12, 2026 |
| 52108287 | Shipping cost question | Closed | Normal |  Glen Schultz | — |  Kip Schroeder IV | Chat | appreturns | 16h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 12, 2026 |
| 85591239 | Item authenticity concern | Closed | High |  Gretchen Price | Aurora Hotels Group | Chaz Renner | fragrance | 2d 16h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 12, 2026 | |
| 38010348 | Missing items in shipment | Closed | Normal |  Lacy Jerde | — | Amely Pacocha | influencerappsamples | 15h | ●Responded | 5/5 | — | — | Mar 10, 2026 | Mar 12, 2026 | |
| 54444468 | App login problem | Closed | High |  Ben McDermott | — |  Yazmin Jast | samplesgift-cardreturns | 2d 14h | ○Sent, no reply | — | — | — | Mar 7, 2026 | Mar 12, 2026 | |
| 81190966 | Item authenticity concern | Closed | Normal |  Davonte Weimann | — | Miss Amber Hintz Sr. | Social | shippingvip | 14h | ⊘Not fired | — | — | — | Mar 4, 2026 | Mar 12, 2026 |
| 70629353 | Store experience feedback | Closed | Normal |  Sherman Gleason | — |  Kaela Friesen | — | 13h | ○Sent, no reply | — | — | — | Mar 10, 2026 | Mar 12, 2026 | |
| 63146107 | Store experience feedback | Closed | Normal |  Nicolas Rau Sr. | — | Kip Schroeder IV | app | 13h | ●Responded | 5/5 | — | — | Mar 6, 2026 | Mar 12, 2026 | |
| 04192458 | Restock alert for backorder | Closed | Normal |  Ola Kovacek | — |  Julie Hodkiewicz | vip | 13h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 12, 2026 | |
| 92012441 | Missing samples in order | Closed | Normal |  Derek Lynch | — | Darryl Jacobi | Social | vipreturns | 12h | ⊘Not fired | — | — | — | Mar 4, 2026 | Mar 12, 2026 |
| 81622795 | Order arrived damaged | Closed | Low |  Frederick Kling | — |  Eula McKenzie | — | 10h | ○Sent, no reply | — | — | — | Mar 4, 2026 | Mar 12, 2026 | |
| 67814665 | Price match request | Closed | Low |  Amira Howe | — | Leonard Waters-Howell | Phone | refundgift-cardshipping | 9h | ○Sent, no reply | — | — | — | Mar 10, 2026 | Mar 11, 2026 |
| 48854285 | Price match request | Closed | High |  Althea Jacobi V | — |  Mr. Lonie Hudson | refundbopis | 2d 9h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 11, 2026 | |
| 77961164 | Where is my order? | Closed | Normal |  Jeannie Ledner | — |  Dr. Mandy McLaughlin | shippingreturnswholesale | 1d 8h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 11, 2026 | |
| 59071742 | Loyalty points not posting | Closed | Low |  Payton Crist | — | Miss Amber Hintz Sr. | bopiswholesale | 6h | ●Responded | 3/5 | — | — | Mar 10, 2026 | Mar 11, 2026 | |
| 26762831 | Wrong shade sent | Closed | Normal |  Amber Dach | — | Amely Pacocha | bopisfragrance | 6h | ⊘Not fired | — | — | — | Mar 4, 2026 | Mar 11, 2026 | |
| 06230166 | Price match request | Closed | Low |  Jordi Kertzmann | — | Chaz Renner | Chat | gift-cardfragrancerefund | 5h | ○Sent, no reply | — | — | — | Mar 7, 2026 | Mar 11, 2026 |
| 76463831 | Allergic reaction concern | Closed | Low |  Stella Koch | — | Miss Amber Hintz Sr. | Chat | influencersampleswholesale | 5h | ●Responded | 10/11 | — | — | Mar 9, 2026 | Mar 11, 2026 |
| 78421817 | Discount code not working | Closed | Normal |  Lorraine Carroll Jr. | — | Darryl Jacobi | shippingsamples | 5h | ○Sent, no reply | — | — | — | Mar 8, 2026 | Mar 11, 2026 | |
| 37112115 | Cancel subscription / Auto-replenish | Closed | Normal |  Jeffrey Rath | — |  Faith Hilll | returns | 4h | ●Responded | 5/5 | — | — | Mar 8, 2026 | Mar 11, 2026 | |
| 31767970 | Influencer code not working | Closed | High |  Mr. Damon Friesen | — |  Steve O'Conner | Chat | shipping | 4h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 11, 2026 |
| 94059561 | App crashes at checkout | Closed | Normal |  Jaylon Turcotte | — | Dr. Mandy McLaughlin | Social | influencersamplesshipping | 3h | ⊘Not fired | — | — | — | Mar 4, 2026 | Mar 11, 2026 |
| 46659379 | Wholesale order question | Closed | Normal |  Larissa Schumm | — | Leonard Waters-Howell | influencer | 2d 3h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 11, 2026 | |
| 30244119 | Pro discount enrollment | Closed | Normal |  Henrietta Jacobi DDS | — | Julie Hodkiewicz | — | 3h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 11, 2026 | |
| 25301330 | Order arrived damaged | Closed | Normal |  Lynette Ritchie | — | Yazmin Jast | bopis | 2h | ●Responded | 5/5 | — | — | Mar 9, 2026 | Mar 11, 2026 | |
| 22761442 | Lost package follow-up | Closed | High |  Marlin Gerhold | — |  Tommy Kuvalis | Chat | — | 2h | ○Sent, no reply | — | — | — | Mar 10, 2026 | Mar 11, 2026 |
| 57448132 | Cancel order request | Closed | Urgent |  Walker Schulist | — |  Jacklyn Dare | Social | — | 1h | ⊘Not fired | — | — | — | Mar 4, 2026 | Mar 11, 2026 |
| 25027025 | Discount code not working | Closed | Normal |  James Schmidt | — | Miss Amber Hintz Sr. | Chat | influencer | 1h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 11, 2026 |
| 29372537 | Item authenticity concern | Closed | Low |  Delfina Howell DVM | — | Kip Schroeder IV | — | 1h | ●Responded | 9/11 | — | — | Mar 4, 2026 | Mar 11, 2026 | |
| 49937320 | Klarna / Afterpay split issue | Closed | Low |  Hugo Hintz | — | Darryl Jacobi | Phone | gift-cardloyaltysamples | 1h | ●Responded | 4/5 | — | — | Mar 9, 2026 | Mar 11, 2026 |
| 38900195 | Cancel subscription / Auto-replenish | Closed | High |  Ana Okuneva-Sanford | — | Kip Schroeder IV | Chat | damaged | 3d | ●Responded | 4/5 | — | — | Mar 7, 2026 | Mar 11, 2026 |
| 22206397 | Address change after shipping | Closed | Normal |  Dalton Stiedemann | — |  Mr. Eliza Gerhold IV | Phone | refundinfluencer | 23h | ⊘Not fired | — | — | — | Mar 3, 2026 | Mar 11, 2026 |
| 67142796 | Question about product ingredients | Closed | Urgent |  Charlene Towne | — | Julie Hodkiewicz | refund | 2d 21h | ○Sent, no reply | — | — | — | Mar 4, 2026 | Mar 11, 2026 | |
| 17819979 | Where is my order? | Closed | Normal | Jeffrey Rath | — |  Katrina Johns | — | 21h | ○Sent, no reply | — | — | — | Mar 4, 2026 | Mar 11, 2026 | |
| 35915178 | Cancel subscription / Auto-replenish | Closed | Low |  Nannie Schinner | — | Miss Amber Hintz Sr. | Phone | — | 20h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 11, 2026 |
| 04235768 | Klarna / Afterpay split issue | Closed | Low |  Mr. Stephan Lind IV | — | Eula McKenzie | Chat | refund | 2d 20h | ●Responded | 3/5 | — | — | Mar 5, 2026 | Mar 11, 2026 |
| 30852073 | Cancel order request | Closed | High |  Hollie Wunsch | — | Faith Hilll | Chat | gift-card | 19h | ○Sent, no reply | — | — | — | Mar 4, 2026 | Mar 11, 2026 |
| 50415809 | Insider tier issue | Closed | Normal |  Mrs. Brooke Pfeffer | — | Kip Schroeder IV | Chat | bopis | 1d 18h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 11, 2026 |
| 27796002 | Wrong shade sent | Closed | High |  Fleta Cassin-Rippin MD | — | Eula McKenzie | loyaltyfragrance | 1d 17h | ●Responded | 4/11 | — | — | Mar 2, 2026 | Mar 11, 2026 | |
| 26647352 | Missing samples in order | Closed | Low |  Jerald Schulist | — | Steve O'Conner | Chat | returnswholesalefragrance | 6d 16h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 11, 2026 |
| 44686816 | Influencer code not working | Closed | Low |  Delores Blick-Rohan | — | Steve O'Conner | bopisinfluencerdamaged | 2d 15h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 11, 2026 | |
| 58301429 | Item authenticity concern | Closed | Low | Nannie Schinner | — | Miss Amber Hintz Sr. | bopisfragrance | 15h | ○Sent, no reply | — | — | — | Mar 7, 2026 | Mar 11, 2026 |