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Showing 2,751 - 2,800 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 64842613 | Where is my order? | Closed | Urgent |  Molly Leffler | — |  Julie Hodkiewicz | Social | — | 1d | ⊘Not fired | — | — | — | Mar 3, 2026 | Mar 9, 2026 |
| 30662290 | BOPIS order cancelled at store | Closed | Normal |  Fred Abbott | — |  Dr. Mandy McLaughlin | — | 1d | ●Responded | 1/5 | — | — | Mar 6, 2026 | Mar 9, 2026 | |
| 34668681 | Klarna / Afterpay split issue | Closed | Low |  Dylan Bednar | Highland Apothecary Co |  Garth Dooley | Chat | shippingrefundinfluencer | 8d 23h | ●Responded | 2/5 | — | — | Feb 24, 2026 | Mar 9, 2026 |
| 75158854 | Store experience feedback | Closed | Normal |  Ralph Treutel | Studio Eleven |  Mr. Lonie Hudson | fragranceapp | 2d 21h | ○Sent, no reply | — | — | — | Feb 28, 2026 | Mar 9, 2026 | |
| 24804969 | Loyalty points not posting | Closed | Urgent |  Ressie Wunsch-Koch III | — |  Mr. Skyla Trantow | Phone | loyalty | 21h | ⊘Not fired | — | — | — | Mar 6, 2026 | Mar 9, 2026 |
| 46594734 | Insider tier issue | Closed | Low |  Tara Bogan | — |  Oscar O'Hara | loyaltyfragrance | 16h | ●Responded | 10/11 | — | — | Mar 5, 2026 | Mar 9, 2026 | |
| 91906995 | App login problem | Closed | High |  Ms. Dagmar Cremin | — |  Lily Raynor | fragrance | 13h | ○Sent, no reply | — | — | — | Mar 4, 2026 | Mar 9, 2026 | |
| 44190392 | BOPIS order cancelled at store | Closed | High |  Jimmie Klein | — |  Vilma Gusikowski | Social | vipfragrancebopis | 12h | ⊘Not fired | — | — | — | Mar 2, 2026 | Mar 9, 2026 |
| 57611855 | Missing samples in order | Closed | Normal |  Juana Keeling | — |  Yazmin Jast | refundloyalty | 2d 12h | ●Responded | 4/5 | — | — | Feb 27, 2026 | Mar 9, 2026 | |
| 81676169 | Shipping cost question | Closed | Normal |  Nia Reynolds | — |  Faith Hilll | loyalty | 10h | ●Responded | 5/5 | — | — | Mar 4, 2026 | Mar 9, 2026 | |
| 03417065 | Cancel order request | Closed | Low |  Harry Lynch DDS | — |  Katrina Johns | — | 9h | ●Responded | 5/5 | — | — | Mar 6, 2026 | Mar 8, 2026 | |
| 09193732 | Cancel order request | Closed | High |  Sara Boehm | — | Faith Hilll | gift-cardrefundreturns | 1d 8h | ○Sent, no reply | — | — | — | Mar 4, 2026 | Mar 8, 2026 | |
| 37255547 | Shipping cost question | Closed | Normal |  Waino Fadel | — | Katrina Johns | — | 1d 7h | ○Sent, no reply | — | — | — | Mar 1, 2026 | Mar 8, 2026 | |
| 18754635 | Birthday gift not received | Closed | Normal |  Lorraine Kunze | — | Dr. Mandy McLaughlin | bopisdamaged | 7h | ○Sent, no reply | — | — | — | Mar 1, 2026 | Mar 8, 2026 | |
| 92857853 | Birthday gift not received | Closed | Low |  Mr. Darrin Vandervort MD | Pacific Beauty Distributors |  Tommy Kuvalis | Chat | fragrance | 6h | ●Responded | 2/5 | — | — | Mar 7, 2026 | Mar 8, 2026 |
| 88981895 | Question about product ingredients | Closed | High |  Jerald Schulist | — | Julie Hodkiewicz | Phone | refundwholesalevip | 6h | ●Responded | 4/5 | — | — | Mar 5, 2026 | Mar 8, 2026 |
| 84629069 | Influencer code not working | Closed | Normal |  Anita Littel | — | Tommy Kuvalis | Chat | wholesaledamaged | 6h | ○Sent, no reply | — | — | — | Mar 1, 2026 | Mar 8, 2026 |
| 00047945 | BOPIS pickup not ready | Closed | Low |  Ben Mills | — | Faith Hilll | Chat | samplesreturns | 6h | ⊘Not fired | — | — | — | Mar 2, 2026 | Mar 8, 2026 |
| 90575581 | Cancel subscription / Auto-replenish | Closed | High |  Ed Ritchie | — | Yazmin Jast | — | 5h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 8, 2026 | |
| 47224800 | Missing items in shipment | Closed | Normal |  Ellen Bauch PhD | — | Lily Raynor | — | 5h | ●Responded | 2/5 | — | — | Mar 6, 2026 | Mar 8, 2026 | |
| 22312894 | Pro discount enrollment | Closed | High |  Adam Erdman | — |  Ignatius Cummerata | vipbopis | 4h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 8, 2026 | |
| 20134088 | Birthday gift not received | Closed | Normal |  Nathaniel Pagac | — | Lily Raynor | Social | bopis | 4h | ⊘Not fired | — | — | — | Mar 7, 2026 | Mar 8, 2026 |
| 35570904 | Birthday gift not received | Closed | Normal |  Lonnie Kling | — |  Mr. Eliza Gerhold IV | Chat | fragrance | 4h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 8, 2026 |
| 09952595 | Order arrived damaged | Closed | Normal |  Bulah Mohr | — | Faith Hilll | bopiswholesalevip | 1d 4h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 8, 2026 | |
| 34185359 | Discount code not working | Closed | High |  Kay Berge | — | Oscar O'Hara | bopisloyalty | 4h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 8, 2026 | |
| 44875108 | BOPIS order cancelled at store | Closed | Low |  Dejon McLaughlin Sr. | — | Ignatius Cummerata | Chat | shippingfragrancewholesale | 4h | ○Sent, no reply | — | — | — | Mar 3, 2026 | Mar 8, 2026 |
| 73134514 | BOPIS order cancelled at store | Closed | High |  Rufus Steuber | — | Katrina Johns | fragrancegift-card | 3h | ●Responded | 5/5 | — | — | Mar 5, 2026 | Mar 8, 2026 | |
| 94365033 | Wholesale order question | Closed | Normal |  Myra Feeney | — |  Darryl Jacobi | refundbopis | 3h | ●Responded | 5/5 | — | — | Mar 4, 2026 | Mar 8, 2026 | |
| 83996119 | Klarna / Afterpay split issue | Closed | Normal |  Pauline Maggio | — |  Eula McKenzie | fragrancereturnsloyalty | 3h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 8, 2026 | |
| 07333660 | Refund not received | Closed | Normal |  Hettie Ullrich | — |  Kaela Friesen | Chat | shade-matchwholesalesamples | 3h | ●Responded | 4/5 | — | — | Mar 1, 2026 | Mar 8, 2026 |
| 57925386 | Wrong shade sent | Closed | Normal |  Rolando Haag | — |  Miss Amber Hintz Sr. | — | 3h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 8, 2026 | |
| 50085261 | Order arrived damaged | Closed | Normal |  Eleonore Blick | — |  Kip Schroeder IV | refund | 3h | ●Responded | 4/5 | — | — | Mar 4, 2026 | Mar 8, 2026 | |
| 10545253 | Discount code not working | Closed | Normal |  Sammy Schowalter | Beacon Hospitality | Faith Hilll | Chat | refundshade-match | 2h | ⊘Not fired | — | — | — | Mar 6, 2026 | Mar 8, 2026 |
| 13038277 | Gift card balance question | Closed | High |  Giovanny Stroman | — | Darryl Jacobi | Chat | damaged | 1d 2h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 8, 2026 |
| 67085396 | Missing samples in order | Closed | Normal |  Zella Moen | — | Faith Hilll | fragrance | 2d 2h | ●Responded | 4/5 | — | — | Feb 27, 2026 | Mar 8, 2026 | |
| 42025760 | Question about product ingredients | Closed | Normal |  Alexie Hansen | — | Darryl Jacobi | bopissamples | 2h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 8, 2026 | |
| 50308223 | Birthday gift not received | Closed | Normal |  Milo Koepp | — |  Leonard Waters-Howell | Chat | loyalty | 1h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 8, 2026 |
| 54474138 | BOPIS pickup not ready | Closed | Normal |  Ova Purdy | — | Lily Raynor | — | 1d 1h | ●Responded | 7/11 | — | — | Mar 4, 2026 | Mar 8, 2026 | |
| 51910073 | Wholesale order question | Closed | Normal |  Bennie Shields | — | Dr. Mandy McLaughlin | shipping | 1h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 8, 2026 | |
| 79348081 | Insider tier issue | Closed | Normal |  Jamel Hansen | — | Kip Schroeder IV | Social | influencerapp | 6d 1h | ⊘Not fired | — | — | — | Feb 24, 2026 | Mar 8, 2026 |
| 17575353 | Store experience feedback | Closed | High |  Sam Tillman | — | Vilma Gusikowski | Phone | fragrance | 1d | ●Responded | 4/11 | — | — | Mar 3, 2026 | Mar 8, 2026 |
| 24483926 | Discount code not working | Closed | Normal |  Eugene Koepp | — | Mr. Eliza Gerhold IV | Chat | bopisinfluencer | 1d | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 8, 2026 |
| 96375294 | Price match request | Closed | Low |  Clint Greenfelder | — | Ignatius Cummerata | wholesale | 23h | ●Responded | 5/5 | — | — | Mar 2, 2026 | Mar 8, 2026 | |
| 07361640 | Loyalty points not posting | Closed | Normal |  Davin Schaden | Modern Mercantile |  Chaz Renner | Chat | shippingbopis | 5d 18h | ●Responded | 3/5 | — | — | Feb 26, 2026 | Mar 8, 2026 |
| 78273262 | Cancel subscription / Auto-replenish | Closed | Normal |  Ben McDermott | — |  Amely Pacocha | Phone | influencersamplesgift-card | 15h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 8, 2026 |
| 40677320 | Store experience feedback | Closed | Normal |  Willard Nicolas | — | Amely Pacocha | returnssamples | 14h | ○Sent, no reply | — | — | — | Mar 3, 2026 | Mar 8, 2026 | |
| 79850465 | BOPIS order cancelled at store | Closed | Normal |  Jessy Reichel | — | Julie Hodkiewicz | Chat | shipping | 14h | ⊘Not fired | — | — | — | Mar 6, 2026 | Mar 8, 2026 |
| 31518929 | Birthday gift not received | Closed | Normal |  Mya Streich | — | Ignatius Cummerata | loyaltyvip | 9h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 7, 2026 | |
| 99661683 | Cancel subscription / Auto-replenish | Closed | High |  Robert Schiller V | — | Dr. Mandy McLaughlin | — | 1d 9h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Mar 7, 2026 | |
| 37740108 | Where is my order? | Closed | Normal |  Jude Heidenreich | — |  Jacklyn Dare | Phone | gift-cardloyalty | 9h | ●Responded | 3/5 | — | — | Mar 4, 2026 | Mar 7, 2026 |