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Created
Closed
13065510Question about product ingredientsClosedHighScot West—Kaela FriesenEmail—2h○Sent, no reply———Feb 24, 2026Feb 28, 2026
37611069Store experience feedbackClosedNormalEllie Gulgowski—Chaz RennerEmail
vipshade-matchdamaged
2h○Sent, no reply———Feb 26, 2026Feb 28, 2026
03538765BOPIS pickup not readyClosedNormalShelia Jakubowski—Chaz RennerPhone
returnswholesalebopis
4d 1h○Sent, no reply———Feb 23, 2026Feb 28, 2026
00178058Refund not receivedClosedNormalLamar Erdman—Mr. Cade SengerEmail
influencershade-matchgift-card
1d●Responded5/5——Feb 23, 2026Feb 28, 2026
34487930Missing items in shipmentClosedNormalDr. Roy Beer—Julie HodkiewiczEmail
shippingloyaltyinfluencer
21h●Responded3/5——Feb 26, 2026Feb 28, 2026
20631275BOPIS order cancelled at storeClosedNormalAnita Kerluke—Yazmin JastChat
app
20h●Responded5/5——Feb 26, 2026Feb 28, 2026
11272322Insider tier issueClosedNormalLeonard Towne—Katrina JohnsChat
refund
19h○Sent, no reply———Feb 24, 2026Feb 28, 2026
91906232Wholesale order questionClosedLowStacy Barrows III—Leonard Waters-HowellChat—1d 19h○Sent, no reply———Feb 19, 2026Feb 28, 2026
79002724Wrong shade sentClosedNormalTobin Dibbert—Mr. Lonie HudsonPhone—1d 18h⊘Not fired———Feb 24, 2026Feb 28, 2026
33531926Cancel subscription / Auto-replenishClosedHighNeil Pfeffer—Mr. Cade SengerEmail
returnsapp
18h●Responded2/5——Feb 26, 2026Feb 28, 2026
62962435Wrong shade sentClosedNormalAlton Greenfelder—Lily RaynorEmail—18h●Responded4/5——Feb 20, 2026Feb 28, 2026
98714025Price match requestClosedLowJazlyn Bosco—Faith HilllEmail
shade-matchshipping
5d 17h●Responded7/11——Feb 17, 2026Feb 28, 2026
46149807Shipping cost questionClosedNormalMs. Deshaun McCullough MD—Mr. Cade SengerChat
samples
16h○Sent, no reply———Feb 26, 2026Feb 28, 2026
90602083Influencer code not workingClosedNormalTitus King IV—Miss Amber Hintz Sr.Email
vipgift-cardreturns
14h●Responded4/11——Feb 26, 2026Feb 28, 2026
70586900Return after 30-day windowClosedNormalMrs. Leora MullerHouse of LumièreKip Schroeder IVEmail
shade-matchinfluencer
14h⊘Not fired———Feb 26, 2026Feb 28, 2026
90488294Gift card balance questionClosedHighKay Boyer—Amely PacochaEmail
appinfluencer
8d 13h○Sent, no reply———Feb 15, 2026Feb 28, 2026
43346168Allergic reaction concernClosedLowSavanah Shields—Mr. Skyla TrantowSocial
samplesloyalty
2d 13h⊘Not fired———Feb 21, 2026Feb 28, 2026
99046408Pro discount enrollmentClosedNormalWm Durgan—Amely PacochaEmail
damaged
4d 12h●Responded3/5——Feb 21, 2026Feb 28, 2026
48575920Cancel order requestClosedNormalVallie Zulauf—Jacklyn DareChat
refund
1d 10h●Responded4/5——Feb 23, 2026Feb 28, 2026
67407277Price match requestClosedLowHenrietta Jacobi DDS—Mr. Lonie HudsonChat
fragrance
9h○Sent, no reply———Feb 24, 2026Feb 27, 2026
96909331Allergic reaction concernClosedLowVena Hane—Garth DooleyPhone
returnsloyalty
1d 9h⊘Not fired———Feb 19, 2026Feb 27, 2026
15856778Cancel order requestClosedNormalAna Senger—Yazmin JastEmail
returns
8h○Sent, no reply———Feb 26, 2026Feb 27, 2026
24456759Return after 30-day windowClosedNormalRoman McClure—Julie HodkiewiczEmail
fragrance
3d 7h○Sent, no reply———Feb 17, 2026Feb 27, 2026
79082044Klarna / Afterpay split issueClosedNormalAudie Windler—Mr. Cade SengerEmail
refund
7h○Sent, no reply———Feb 24, 2026Feb 27, 2026
97740273Where is my order?ClosedUrgentEugene Spencer—Garth DooleyChat
returnsrefundshade-match
6h○Sent, no reply———Feb 24, 2026Feb 27, 2026
69198926Shipping cost questionClosedNormalRochelle Kunze—Vilma GusikowskiChat
apployalty
6h○Sent, no reply———Feb 25, 2026Feb 27, 2026
39177040Birthday gift not receivedClosedNormalMarian Wisoky—Chaz RennerEmail
loyaltybopisrefund
6h○Sent, no reply———Feb 20, 2026Feb 27, 2026
16232545Return after 30-day windowClosedNormalSavanna Breitenberg—Ignatius CummerataChat
wholesaleshade-matchsamples
6h⊘Not fired———Feb 25, 2026Feb 27, 2026
56061244Address change after shippingClosedNormalRandolph Littel—Mr. Skyla TrantowPhone
gift-carddamagedshade-match
6h●Responded5/5——Feb 23, 2026Feb 27, 2026
08980881Lost package follow-upClosedHighAmy Weissnat—Oscar O'HaraChat—5h○Sent, no reply———Feb 26, 2026Feb 27, 2026
79499245Item authenticity concernClosedNormalLila Gutmann—Oscar O'HaraEmail
fragrancerefundshade-match
5h○Sent, no reply———Feb 20, 2026Feb 27, 2026
66629581Foundation match helpClosedNormalLarry Schaefer V—Mr. Eliza Gerhold IVEmail
influencersamples
2d 3h○Sent, no reply———Feb 20, 2026Feb 27, 2026
95553633BOPIS order cancelled at storeClosedNormalNathaniel Pagac—Chaz RennerEmail—3h○Sent, no reply———Feb 20, 2026Feb 27, 2026
95857395BOPIS order cancelled at storeClosedHighPam Carter—Mr. Eliza Gerhold IVChat
fragrancewholesale
2d 2h○Sent, no reply———Feb 20, 2026Feb 27, 2026
20959006Store experience feedbackClosedNormalVicky Gulgowski—Katrina JohnsChat
refundgift-cardshipping
2h○Sent, no reply———Feb 23, 2026Feb 27, 2026
31855877BOPIS order cancelled at storeClosedNormalIrma Fahey—Chaz RennerEmail
wholesalevip
2h●Responded5/5——Feb 20, 2026Feb 27, 2026
35743537Address change after shippingClosedNormalLeopoldo Frami-Muller—Dr. Mandy McLaughlinEmail
shippingbopis
2h●Responded5/5——Feb 20, 2026Feb 27, 2026
86624385Loyalty points not postingClosedNormalAnthony Streich—Amely PacochaEmail—2h○Sent, no reply———Feb 20, 2026Feb 27, 2026
10765943Missing samples in orderClosedNormalHettie Ullrich—Kip Schroeder IVEmail
fragrancerefundwholesale
2h○Sent, no reply———Feb 25, 2026Feb 27, 2026
17406198Wholesale order questionClosedNormalAlisa Ward—Leonard Waters-HowellSocial
loyaltywholesale
2h⊘Not fired———Feb 24, 2026Feb 27, 2026
50608092Return after 30-day windowClosedNormalJosue Huel—Mr. Lonie HudsonChat
influencerfragrancedamaged
1d 2h○Sent, no reply———Feb 19, 2026Feb 27, 2026
15234447Wrong shade sentClosedLowAntoinette Schumm—Mr. Lonie HudsonEmail
damagedsamplesinfluencer
7d 1h○Sent, no reply———Feb 17, 2026Feb 27, 2026
30952212Loyalty points not postingClosedUrgentDr. Doreen Rogahn—Steve O'ConnerSocial—23h⊘Not fired———Feb 25, 2026Feb 27, 2026
23643255Wrong shade sentClosedNormalTressie Cassin-Muller—Yazmin JastChat
samplesvipfragrance
6d 22h○Sent, no reply———Feb 19, 2026Feb 27, 2026
12707140Influencer code not workingClosedNormalGilberto Kautzer—Vilma GusikowskiEmail
shipping
1d 21h○Sent, no reply———Feb 23, 2026Feb 27, 2026
46652535Return after 30-day windowClosedNormalJuanita Weissnat—Dr. Mandy McLaughlinPhone
samples
20h○Sent, no reply———Feb 21, 2026Feb 27, 2026
59411515Foundation match helpClosedLowEdward Schoen—Mr. Lonie HudsonChat—2d 19h⊘Not fired———Feb 20, 2026Feb 27, 2026
48769140Klarna / Afterpay split issueClosedNormalEmilia Luettgen—Miss Amber Hintz Sr.Phone—6d 15h●Responded2/5——Feb 19, 2026Feb 27, 2026
96222879Missing items in shipmentClosedNormalPayton Padberg—Miss Amber Hintz Sr.Email
fragranceshipping
8d 14h●Responded1/5——Feb 13, 2026Feb 27, 2026
14018651Klarna / Afterpay split issueClosedHighBraden Hodkiewicz—Ignatius CummerataChat
bopis
14h⊘Not fired———Feb 20, 2026Feb 27, 2026
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