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Showing 3,601 - 3,650 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 74067124 | Wholesale order question | Closed | High |  Breana Shields | — |  Oscar O'Hara | damagedfragrance | 2h | ●Responded | 4/5 | — | — | Feb 10, 2026 | Feb 13, 2026 | |
| 35696159 | Order arrived damaged | Closed | Normal |  Caesar Bednar | — |  Mr. Skyla Trantow | returnsdamaged | 2h | ●Responded | 4/5 | — | — | Feb 10, 2026 | Feb 13, 2026 | |
| 09331508 | Wrong shade sent | Closed | High |  Frank Mante II | — | Oscar O'Hara | — | 2h | ●Responded | 5/5 | — | — | Feb 12, 2026 | Feb 13, 2026 | |
| 67236585 | Store experience feedback | Closed | Low |  Catherine Walter | — |  Lily Raynor | Chat | appdamagedbopis | 2h | ●Responded | 4/5 | — | — | Feb 9, 2026 | Feb 13, 2026 |
| 62864973 | BOPIS order cancelled at store | Closed | High |  Damien Stehr | — |  Yazmin Jast | Chat | samplesloyalty | 1h | ○Sent, no reply | — | — | — | Feb 8, 2026 | Feb 13, 2026 |
| 40685782 | Store experience feedback | Closed | Urgent |  Tracy Fadel | — |  Miss Amber Hintz Sr. | samplesinfluencerapp | 1h | ⊘Not fired | — | — | — | Feb 11, 2026 | Feb 13, 2026 | |
| 42047183 | BOPIS order cancelled at store | Closed | Normal |  Matthew Mann | — |  Eula McKenzie | Phone | — | 1d 1h | ○Sent, no reply | — | — | — | Feb 5, 2026 | Feb 13, 2026 |
| 90792094 | Cancel order request | Closed | Normal |  Dr. Jazmyn Wiegand-Wyman | — |  Tommy Kuvalis | appbopis | 1h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 13, 2026 | |
| 78561295 | Influencer code not working | Closed | Normal |  Mr. Cedric Schiller | Verde Concierge | Miss Amber Hintz Sr. | vip | 1h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 13, 2026 | |
| 50683009 | Allergic reaction concern | Closed | Normal |  Ronald Connelly | — |  Leonard Waters-Howell | Chat | shade-matchreturnsshipping | 1h | ⊘Not fired | — | — | — | Feb 7, 2026 | Feb 13, 2026 |
| 63856433 | Item authenticity concern | Closed | Low |  Makenzie Hilpert | — |  Jacklyn Dare | wholesale | 3d | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 13, 2026 | |
| 73324920 | Missing samples in order | Closed | Low |  Miss Beth Zboncak Sr. | — | Jacklyn Dare | Chat | damaged | 23h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 13, 2026 |
| 16102420 | Allergic reaction concern | Closed | Normal |  Maude Bogan | — |  Mr. Eliza Gerhold IV | shipping | 2d 20h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 13, 2026 | |
| 29069699 | Missing items in shipment | Closed | Low |  Alan Little | — |  Mr. Cade Senger | bopis | 2d 18h | ●Responded | 9/11 | — | — | Feb 3, 2026 | Feb 13, 2026 | |
| 47419284 | Item authenticity concern | Closed | High |  Jude Heidenreich | — | Mr. Eliza Gerhold IV | Chat | loyaltyshipping | 14h | ●Responded | 5/5 | — | — | Feb 6, 2026 | Feb 13, 2026 |
| 29330902 | Missing samples in order | Closed | Normal |  Cassidy Medhurst | Pacific Beauty Distributors | Mr. Cade Senger | damagedrefundshipping | 14h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 13, 2026 | |
| 21465440 | Cancel order request | Closed | High |  Felix Hartmann | — | Yazmin Jast | shade-matchrefundbopis | 13h | ●Responded | 5/5 | — | — | Feb 6, 2026 | Feb 13, 2026 | |
| 17026269 | Gift card balance question | Closed | Low |  Hugh Schroeder | — | Mr. Eliza Gerhold IV | — | 13h | ○Sent, no reply | — | — | — | Feb 5, 2026 | Feb 13, 2026 | |
| 20418530 | Wrong shade sent | Closed | Normal |  Immanuel Hayes | — | Leonard Waters-Howell | shade-matchbopisgift-card | 1d 12h | ○Sent, no reply | — | — | — | Feb 7, 2026 | Feb 13, 2026 | |
| 04025882 | BOPIS order cancelled at store | Closed | Normal |  Ezequiel Brekke | — | Eula McKenzie | Social | bopisrefund | 8d 12h | ⊘Not fired | — | — | — | Feb 2, 2026 | Feb 13, 2026 |
| 18450530 | Wrong shade sent | Closed | Normal |  Fleta Cassin-Rippin MD | — | Lily Raynor | influencer | 11h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 13, 2026 | |
| 54203852 | BOPIS order cancelled at store | Closed | Low |  Ann Torphy | — | Jacklyn Dare | loyaltyreturnsdamaged | 11h | ●Responded | 10/11 | — | — | Feb 10, 2026 | Feb 13, 2026 | |
| 35239662 | Influencer code not working | Closed | Low |  Susan Becker | — | Mr. Eliza Gerhold IV | samples | 7d 11h | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 13, 2026 | |
| 98835255 | App login problem | Closed | Normal |  Mallory Little | — |  Dr. Mandy McLaughlin | — | 2d 10h | ●Responded | 4/5 | — | — | Feb 3, 2026 | Feb 13, 2026 | |
| 72704928 | Price match request | Closed | Normal |  Forrest Hagenes | — |  Steve O'Conner | bopis | 8h | ●Responded | 10/11 | — | — | Feb 11, 2026 | Feb 12, 2026 | |
| 05355859 | Birthday gift not received | Closed | Normal |  Alisa Ward | — |  Faith Hilll | Chat | returns | 7h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 12, 2026 |
| 31798167 | Influencer code not working | Closed | Normal |  Miss Gonzalo Mills-Armstrong | — | Eula McKenzie | gift-cardwholesale | 6h | ●Responded | 5/5 | — | — | Feb 11, 2026 | Feb 12, 2026 | |
| 87356905 | Gift card balance question | Closed | High |  Tara DuBuque | — | Mr. Cade Senger | bopisreturns | 6h | ○Sent, no reply | — | — | — | Feb 10, 2026 | Feb 12, 2026 | |
| 06301324 | Where is my order? | Closed | Normal |  Ludwig Ratke | — |  Chaz Renner | Chat | loyaltyfragrancesamples | 2d 6h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 12, 2026 |
| 43281856 | App crashes at checkout | Closed | Normal |  Lester Sipes | — | Mr. Cade Senger | Chat | influencerdamaged | 5h | ●Responded | 5/5 | — | — | Feb 10, 2026 | Feb 12, 2026 |
| 48462357 | Restock alert for backorder | Closed | Low |  Elise Littel | — | Tommy Kuvalis | appsamplesgift-card | 1d 5h | ⊘Not fired | — | — | — | Feb 9, 2026 | Feb 12, 2026 | |
| 11051706 | Question about product ingredients | Closed | Normal |  Mr. Dexter Walker-Koch | — | Dr. Mandy McLaughlin | — | 5h | ●Responded | 5/5 | — | — | Feb 6, 2026 | Feb 12, 2026 | |
| 83802491 | Missing items in shipment | Closed | Normal |  Drew Ankunding | — | Yazmin Jast | Chat | influencerreturnsfragrance | 5h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 12, 2026 |
| 61716884 | Question about product ingredients | Closed | Normal |  Sadie Littel | — |  Garth Dooley | Chat | influencer | 5h | ⊘Not fired | — | — | — | Feb 10, 2026 | Feb 12, 2026 |
| 43300437 | Return after 30-day window | Closed | Normal |  Terrance Gottlieb | — |  Ignatius Cummerata | Chat | shade-match | 4h | ⊘Not fired | — | — | — | Feb 5, 2026 | Feb 12, 2026 |
| 34845830 | Loyalty points not posting | Closed | Normal |  Margie Quigley-Boehm | — | Chaz Renner | — | 4h | ○Sent, no reply | — | — | — | Feb 8, 2026 | Feb 12, 2026 | |
| 85462979 | Refund not received | Closed | Normal |  Derrick Hodkiewicz | Coastal Spas & Wellness |  Kaela Friesen | damagedrefund | 4h | ○Sent, no reply | — | — | — | Feb 8, 2026 | Feb 12, 2026 | |
| 97350462 | Allergic reaction concern | Closed | Normal |  Mr. Lucious Heidenreich | — |  Katrina Johns | appwholesaleloyalty | 4h | ○Sent, no reply | — | — | — | Feb 11, 2026 | Feb 12, 2026 | |
| 06813876 | Foundation match help | Closed | Low |  Kayleigh D'Amore | Studio Eleven | Chaz Renner | — | 3h | ⊘Not fired | — | — | — | Feb 9, 2026 | Feb 12, 2026 | |
| 71447847 | Discount code not working | Closed | High |  Daniella Berge | — | Yazmin Jast | gift-cardsamplesshade-match | 3h | ○Sent, no reply | — | — | — | Feb 11, 2026 | Feb 12, 2026 | |
| 23064062 | Pro discount enrollment | Closed | High |  Ms. Miranda Stracke | — |  Kip Schroeder IV | — | 2h | ○Sent, no reply | — | — | — | Feb 11, 2026 | Feb 12, 2026 | |
| 25913303 | Lost package follow-up | Closed | Normal |  Amya Lakin | — |  Mr. Lonie Hudson | damagedbopis | 2h | ○Sent, no reply | — | — | — | Feb 5, 2026 | Feb 12, 2026 | |
| 99891941 | Price match request | Closed | High |  Orin Beier II | — | Steve O'Conner | Chat | shade-matchbopisshipping | 2h | ●Responded | 5/5 | — | — | Feb 7, 2026 | Feb 12, 2026 |
| 64945855 | Refund not received | Closed | Normal |  Gretchen Wehner | — | Mr. Lonie Hudson | damaged | 2h | ○Sent, no reply | — | — | — | Feb 10, 2026 | Feb 12, 2026 | |
| 63740674 | App crashes at checkout | Closed | Low | Margie Quigley-Boehm | — | Lily Raynor | shippingdamaged | 1d 2h | ●Responded | 4/5 | — | — | Feb 10, 2026 | Feb 12, 2026 | |
| 43304280 | Store experience feedback | Closed | Normal |  Olive Volkman | — | Leonard Waters-Howell | — | 1h | ●Responded | 4/5 | — | — | Feb 10, 2026 | Feb 12, 2026 | |
| 86803624 | Insider tier issue | Closed | Normal |  Natalie Stehr | — | Kaela Friesen | — | 1h | ●Responded | 3/5 | — | — | Feb 5, 2026 | Feb 12, 2026 | |
| 37524739 | Klarna / Afterpay split issue | Closed | Normal |  Larry Schaefer V | — | Faith Hilll | gift-cardwholesale | 1h | ○Sent, no reply | — | — | — | Feb 7, 2026 | Feb 12, 2026 | |
| 39315989 | BOPIS order cancelled at store | Closed | Normal |  Ms. Lila Champlin | Verde Concierge | Mr. Cade Senger | Chat | — | 1h | ●Responded | 5/5 | — | — | Feb 6, 2026 | Feb 12, 2026 |
| 76266015 | Insider tier issue | Closed | Normal | Fleta Cassin-Rippin MD | — | Miss Amber Hintz Sr. | Chat | gift-cardshade-matchsamples | 23h | ⊘Not fired | — | — | — | Feb 4, 2026 | Feb 12, 2026 |