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Showing 3,701 - 3,750 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 20209911 | Restock alert for backorder | Closed | Normal |  Bradford Mraz | — |  Vilma Gusikowski | gift-cardrefundshipping | 9h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 10, 2026 | |
| 49380687 | Refund not received | Closed | Normal |  Sonya Deckow | — |  Faith Hilll | damagedbopisvip | 1d 7h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 10, 2026 | |
| 12782054 | Wholesale order question | Closed | High |  Grant Johns | — |  Mr. Cade Senger | damagedinfluencer | 6h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 10, 2026 | |
| 08848852 | Cancel subscription / Auto-replenish | Closed | Normal |  Norma Ryan | — |  Leonard Waters-Howell | vipfragrancebopis | 6h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 10, 2026 | |
| 19947870 | App login problem | Closed | Normal |  Marcellus Oberbrunner | — |  Dr. Mandy McLaughlin | Chat | returns | 2d 6h | ○Sent, no reply | — | — | — | Feb 5, 2026 | Feb 10, 2026 |
| 45075875 | Missing items in shipment | Closed | High |  Ms. Ramona Treutel | — |  Jacklyn Dare | loyaltyinfluencerbopis | 6h | ●Responded | 5/5 | — | — | Feb 6, 2026 | Feb 10, 2026 | |
| 28275852 | Discount code not working | Closed | Low |  Lyric Reichel | — |  Garth Dooley | Chat | — | 6h | ●Responded | 3/5 | — | — | Feb 4, 2026 | Feb 10, 2026 |
| 48033061 | App login problem | Closed | Normal |  Westley Emard | Atlas Hospitality |  Eula McKenzie | app | 6h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 10, 2026 | |
| 71902472 | Insider tier issue | Closed | Low |  Evangeline Heidenreich | — |  Tommy Kuvalis | Phone | bopisshippingsamples | 2d 5h | ○Sent, no reply | — | — | — | Feb 5, 2026 | Feb 10, 2026 |
| 48325882 | Gift card balance question | Closed | Low |  Charlotte Abernathy III | — |  Ignatius Cummerata | Phone | app | 5h | ●Responded | 3/5 | — | — | Feb 4, 2026 | Feb 10, 2026 |
| 51386096 | Missing samples in order | Closed | Normal |  Tamia Hills | — | Mr. Cade Senger | Chat | — | 5h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 10, 2026 |
| 57351589 | App crashes at checkout | Closed | Normal |  Arnaldo Beatty | — |  Lily Raynor | damaged | 4h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 10, 2026 | |
| 27209055 | Birthday gift not received | Closed | Normal |  Coralie Haag | — |  Kaela Friesen | Chat | shade-matchviprefund | 4h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 10, 2026 |
| 71724429 | App login problem | Closed | Normal |  Lauriane Labadie | — |  Katrina Johns | Chat | — | 4h | ●Responded | 5/5 | — | — | Feb 7, 2026 | Feb 10, 2026 |
| 88815326 | Address change after shipping | Closed | High |  Mr. Danny Stiedemann | — | Lily Raynor | refundfragranceshade-match | 9d 4h | ○Sent, no reply | — | — | — | Jan 29, 2026 | Feb 10, 2026 | |
| 66510385 | Missing samples in order | Closed | Normal |  Camden Lesch | — | Mr. Cade Senger | Chat | vipwholesalerefund | 3h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 10, 2026 |
| 52880158 | Refund not received | Closed | High |  Willard Ritchie | Marquee Events | Katrina Johns | samplesvip | 3h | ●Responded | 5/5 | — | — | Feb 6, 2026 | Feb 10, 2026 | |
| 41937372 | Loyalty points not posting | Closed | Normal |  Dexter Heidenreich | — |  Mr. Skyla Trantow | wholesale | 2d 3h | ○Sent, no reply | — | — | — | Feb 7, 2026 | Feb 10, 2026 | |
| 81843563 | Where is my order? | Closed | High |  Jackie Wintheiser | — |  Kip Schroeder IV | Chat | vipinfluencer | 2h | ●Responded | 3/5 | — | — | Feb 6, 2026 | Feb 10, 2026 |
| 66512634 | Restock alert for backorder | Closed | Normal |  Reina Runte | — |  Mr. Lonie Hudson | Chat | returns | 9d 2h | ○Sent, no reply | — | — | — | Jan 27, 2026 | Feb 10, 2026 |
| 60342269 | Gift card balance question | Closed | High |  Merritt Gibson | — | Mr. Cade Senger | Phone | — | 2h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 10, 2026 |
| 00426577 | Missing samples in order | Closed | Low |  Giovanny Stroman | — | Mr. Cade Senger | Phone | app | 1h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 10, 2026 |
| 57720437 | Return after 30-day window | Closed | Low |  Orval Considine I | — | Garth Dooley | Chat | refund | 1h | ●Responded | 4/5 | — | — | Feb 8, 2026 | Feb 10, 2026 |
| 38011526 | Where is my order? | Closed | Low |  Jonatan Hammes-Toy | — |  Steve O'Conner | Chat | wholesale | 1h | ●Responded | 3/5 | — | — | Feb 3, 2026 | Feb 10, 2026 |
| 79539287 | Influencer code not working | Closed | Low |  Tara Bogan | — |  Darryl Jacobi | Chat | shade-match | 1d 1h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 10, 2026 |
| 18072552 | Order arrived damaged | Closed | Normal |  Roscoe Wisozk MD | — | Jacklyn Dare | gift-card | 1h | ⊘Not fired | — | — | — | Feb 9, 2026 | Feb 10, 2026 | |
| 79814056 | Lost package follow-up | Closed | High |  Yvonne Larkin | — |  Mr. Eliza Gerhold IV | Chat | damagedloyaltybopis | 1h | ○Sent, no reply | — | — | — | Feb 5, 2026 | Feb 10, 2026 |
| 46395652 | Cancel order request | Closed | Normal |  Eldridge Feeney | — | Mr. Eliza Gerhold IV | Social | — | 21h | ⊘Not fired | — | — | — | Feb 7, 2026 | Feb 10, 2026 |
| 99848569 | Question about product ingredients | Closed | Normal |  Dr. Kenny Deckow Sr. | — | Katrina Johns | shade-matchloyalty | 1d 19h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 10, 2026 | |
| 74097352 | Question about product ingredients | Closed | High |  Joe Denesik | — | Mr. Lonie Hudson | loyalty | 19h | ●Responded | 4/5 | — | — | Feb 2, 2026 | Feb 10, 2026 | |
| 57126879 | Restock alert for backorder | Closed | Normal |  Rachael Kautzer | — |  Chaz Renner | Chat | appgift-card | 18h | ●Responded | 10/11 | — | — | Feb 4, 2026 | Feb 10, 2026 |
| 63925696 | Store experience feedback | Closed | Normal |  Richmond Senger | — | Mr. Cade Senger | samples | 2d 17h | ○Sent, no reply | — | — | — | Feb 1, 2026 | Feb 10, 2026 | |
| 77424262 | Where is my order? | Closed | Normal | Orval Considine I | — | Darryl Jacobi | fragrancegift-card | 15h | ○Sent, no reply | — | — | — | Feb 7, 2026 | Feb 10, 2026 | |
| 17911416 | App login problem | Closed | Normal |  Wilmer Luettgen | — | Ignatius Cummerata | Chat | shippingdamaged | 15h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 10, 2026 |
| 71052680 | Item authenticity concern | Closed | Low |  Desiree Nikolaus | — | Garth Dooley | bopisvip | 2d 14h | ●Responded | 4/5 | — | — | Feb 2, 2026 | Feb 10, 2026 | |
| 28962607 | Order arrived damaged | Closed | Normal |  Sydni Tremblay | — |  Miss Amber Hintz Sr. | shipping | 13h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 10, 2026 | |
| 77285258 | Missing items in shipment | Closed | Normal |  Melanie Schmidt II | — | Kaela Friesen | — | 11h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 10, 2026 | |
| 37455239 | Lost package follow-up | Closed | Normal |  Lorena Cremin Jr. | — | Chaz Renner | Phone | app | 10h | ○Sent, no reply | — | — | — | Feb 7, 2026 | Feb 10, 2026 |
| 17615143 | Wrong shade sent | Closed | Normal | Westley Emard | Atlas Hospitality | Kip Schroeder IV | shippingapp | 4d 7h | ○Sent, no reply | — | — | — | Jan 31, 2026 | Feb 9, 2026 | |
| 51319436 | Insider tier issue | Closed | Low |  Caterina Wintheiser | — | Lily Raynor | Social | loyaltysamples | 6h | ⊘Not fired | — | — | — | Feb 3, 2026 | Feb 9, 2026 |
| 23887985 | Wrong shade sent | Closed | Normal |  Noel Stracke | — | Dr. Mandy McLaughlin | Chat | — | 6h | ●Responded | 2/5 | — | — | Feb 2, 2026 | Feb 9, 2026 |
| 11872470 | Foundation match help | Closed | Normal |  Ottilie Stroman | — | Steve O'Conner | damagedgift-cardshipping | 6h | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 9, 2026 | |
| 96862797 | Refund not received | Closed | Normal |  Abe Smitham | — | Steve O'Conner | — | 5h | ●Responded | 5/5 | — | — | Feb 4, 2026 | Feb 9, 2026 | |
| 62867531 | Store experience feedback | Closed | Low |  Zoie Kuhic | — |  Oscar O'Hara | apployalty | 4h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 9, 2026 | |
| 23766946 | Order arrived damaged | Closed | High |  Lester Sipes | — | Chaz Renner | — | 4h | ●Responded | 5/5 | — | — | Feb 3, 2026 | Feb 9, 2026 | |
| 19451605 | Restock alert for backorder | Closed | Normal |  Hildegard Murray | — | Ignatius Cummerata | gift-cardwholesale | 4h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 9, 2026 | |
| 00971405 | App crashes at checkout | Closed | Normal |  Daniel Kerluke | — | Katrina Johns | gift-card | 4h | ○Sent, no reply | — | — | — | Feb 7, 2026 | Feb 9, 2026 | |
| 80689035 | Gift card balance question | Closed | Normal |  Evert Sawayn | — |  Julie Hodkiewicz | Chat | influencer | 4h | ●Responded | 4/5 | — | — | Feb 3, 2026 | Feb 9, 2026 |
| 50787640 | Item authenticity concern | Closed | Normal |  Mrs. Geneva Orn | — | Darryl Jacobi | Chat | gift-cardshippingdamaged | 3h | ●Responded | 5/5 | — | — | Feb 4, 2026 | Feb 9, 2026 |
| 14397827 | Loyalty points not posting | Closed | Normal |  Mr. Clovis Schmidt | — | Katrina Johns | Chat | fragrance | 2h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 9, 2026 |