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Showing 4,451 - 4,500 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 49539058 | Missing items in shipment | Closed | Normal |  Akeem Bernier | — |  Jacklyn Dare | Chat | — | 5h | ●Responded | 5/5 | — | — | Jan 16, 2026 | Jan 18, 2026 |
| 09857017 | Question about product ingredients | Closed | Low |  Josephine Morissette | — |  Darryl Jacobi | Chat | — | 5h | ⊘Not fired | — | — | — | Jan 16, 2026 | Jan 18, 2026 |
| 85063259 | Lost package follow-up | Closed | Normal |  Ross Heathcote | — |  Tommy Kuvalis | shade-match | 5h | ●Responded | 9/11 | — | — | Jan 11, 2026 | Jan 18, 2026 | |
| 04719745 | BOPIS pickup not ready | Closed | Normal |  Eleonore Blick | — |  Ignatius Cummerata | — | 5h | ○Sent, no reply | — | — | — | Jan 13, 2026 | Jan 18, 2026 | |
| 56238674 | Foundation match help | Closed | Low |  Jeannette Hessel | — |  Kaela Friesen | refundsamples | 5h | ○Sent, no reply | — | — | — | Jan 15, 2026 | Jan 18, 2026 | |
| 04581790 | Klarna / Afterpay split issue | Closed | Normal |  Phyllis Bartell | — |  Mr. Eliza Gerhold IV | gift-cardinfluencer | 4h | ⊘Not fired | — | — | — | Jan 15, 2026 | Jan 18, 2026 | |
| 97043366 | Item authenticity concern | Closed | Low |  Miss Jeannette Jenkins | — | Darryl Jacobi | Chat | wholesaleinfluencervip | 4h | ●Responded | 2/5 | — | — | Jan 15, 2026 | Jan 18, 2026 |
| 88650298 | Gift card balance question | Closed | Normal |  Elijah Paucek | Pacific Beauty Distributors |  Faith Hilll | refundinfluencer | 4h | ⊘Not fired | — | — | — | Jan 13, 2026 | Jan 18, 2026 | |
| 04778711 | Price match request | Closed | High |  Lelah Adams | — |  Katrina Johns | Chat | — | 3h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 18, 2026 |
| 99629694 | Where is my order? | Closed | Normal |  Charles Thiel | — | Mr. Eliza Gerhold IV | Phone | shipping | 3h | ⊘Not fired | — | — | — | Jan 17, 2026 | Jan 18, 2026 |
| 10236296 | Allergic reaction concern | Closed | Normal |  Kay Schoen | — | Jacklyn Dare | Chat | — | 3h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 18, 2026 |
| 43141277 | Klarna / Afterpay split issue | Closed | Normal |  Jolie Rau | — |  Amely Pacocha | Chat | wholesaleinfluencervip | 2h | ●Responded | 10/11 | — | — | Jan 13, 2026 | Jan 18, 2026 |
| 47585120 | Gift card balance question | Closed | Normal |  Ottilie Skiles | — |  Oscar O'Hara | — | 2h | ○Sent, no reply | — | — | — | Jan 11, 2026 | Jan 18, 2026 | |
| 94529685 | Where is my order? | Closed | Normal |  Rocky Koch | — |  Kip Schroeder IV | Chat | influencershade-matchsamples | 1h | ●Responded | 10/11 | — | — | Jan 12, 2026 | Jan 18, 2026 |
| 56205836 | Wrong shade sent | Closed | Normal |  Golden Stoltenberg | — | Tommy Kuvalis | — | 1h | ○Sent, no reply | — | — | — | Jan 13, 2026 | Jan 18, 2026 | |
| 38824274 | Item authenticity concern | Closed | High |  Kurtis Denesik | — | Kip Schroeder IV | Social | damagedshade-match | 1h | ⊘Not fired | — | — | — | Jan 12, 2026 | Jan 18, 2026 |
| 27689811 | Cancel subscription / Auto-replenish | Closed | Normal |  Mack Boyer | — | Faith Hilll | Chat | bopisdamagedshipping | 3d | ●Responded | 3/5 | — | — | Jan 14, 2026 | Jan 18, 2026 |
| 75536339 | Gift card balance question | Closed | High |  Clair Buckridge | — | Jacklyn Dare | — | 1d | ●Responded | 5/5 | — | — | Jan 16, 2026 | Jan 18, 2026 | |
| 82422004 | App login problem | Closed | Normal |  Shelia Ritchie | — |  Lily Raynor | influencergift-card | 1d | ○Sent, no reply | — | — | — | Jan 16, 2026 | Jan 18, 2026 | |
| 80934874 | Address change after shipping | Closed | Low |  Josephine Bins | — |  Yazmin Jast | — | 20h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 18, 2026 | |
| 18622558 | Lost package follow-up | Closed | High |  Braulio Schumm | — | Yazmin Jast | loyaltydamaged | 2d 19h | ●Responded | 4/5 | — | — | Jan 8, 2026 | Jan 18, 2026 | |
| 68368313 | Question about product ingredients | Closed | Normal |  Hank Crist | Atlas Hospitality |  Steve O'Conner | shade-matchbopis | 18h | ●Responded | 1/5 | — | — | Jan 14, 2026 | Jan 18, 2026 | |
| 95848463 | Cancel subscription / Auto-replenish | Closed | High |  Marshall Roberts | Atlas Hospitality |  Dr. Mandy McLaughlin | gift-card | 1d 17h | ●Responded | 2/5 | — | — | Jan 14, 2026 | Jan 18, 2026 | |
| 24409978 | Wrong shade sent | Closed | Low |  Mr. Efren Connelly | — |  Vilma Gusikowski | shade-match | 16h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 18, 2026 | |
| 46101743 | BOPIS order cancelled at store | Closed | High |  Shanie Wolff | — |  Mr. Skyla Trantow | wholesalevip | 1d 15h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 18, 2026 | |
| 33053075 | Missing items in shipment | Closed | Normal |  Reggie Orn | — | Amely Pacocha | Phone | wholesalevip | 15h | ●Responded | 5/5 | — | — | Jan 12, 2026 | Jan 18, 2026 |
| 27835138 | Loyalty points not posting | Closed | Normal |  Amira Howe | — | Oscar O'Hara | Chat | influencershipping | 1d 10h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 18, 2026 |
| 15111214 | Refund not received | Closed | Normal |  Mike Lind | — | Kaela Friesen | gift-cardapp | 10h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 18, 2026 | |
| 10781055 | Birthday gift not received | Closed | Normal |  Constance Jakubowski | — | Darryl Jacobi | Chat | — | 1d 7h | ●Responded | 3/5 | — | — | Jan 9, 2026 | Jan 17, 2026 |
| 93735419 | Influencer code not working | Closed | High | Mack Boyer | — |  Chaz Renner | appsampleswholesale | 6h | ○Sent, no reply | — | — | — | Jan 11, 2026 | Jan 17, 2026 | |
| 27682538 | Foundation match help | Closed | Urgent |  Jordan Harber-Padberg | — | Kip Schroeder IV | — | 6h | ○Sent, no reply | — | — | — | Jan 12, 2026 | Jan 17, 2026 | |
| 42947632 | Missing samples in order | Closed | Normal |  Herman Altenwerth | — |  Eula McKenzie | — | 6h | ●Responded | 4/5 | — | — | Jan 10, 2026 | Jan 17, 2026 | |
| 03568497 | Shipping cost question | Closed | High |  Dominick Schuster | — | Oscar O'Hara | — | 6h | ○Sent, no reply | — | — | — | Jan 15, 2026 | Jan 17, 2026 | |
| 44277526 | BOPIS order cancelled at store | Closed | Normal |  Drake Harber | — | Mr. Eliza Gerhold IV | Chat | bopis | 6h | ●Responded | 5/5 | — | — | Jan 15, 2026 | Jan 17, 2026 |
| 63296331 | Question about product ingredients | Closed | Normal |  Zachary Schmidt-Hudson | — |  Mr. Lonie Hudson | Chat | wholesalerefundfragrance | 7d 6h | ●Responded | 1/5 | — | — | Jan 7, 2026 | Jan 17, 2026 |
| 96550149 | Price match request | Closed | Normal |  Willard Nicolas | — | Mr. Lonie Hudson | — | 6h | ●Responded | 3/5 | — | — | Jan 12, 2026 | Jan 17, 2026 | |
| 77609058 | Loyalty points not posting | Closed | Normal |  Santos Auer | — |  Leonard Waters-Howell | shade-matchshippingfragrance | 6h | ●Responded | 10/11 | — | — | Jan 16, 2026 | Jan 17, 2026 | |
| 96675417 | Wrong shade sent | Closed | Low |  Florian Herman | — |  Julie Hodkiewicz | loyaltygift-cardshipping | 6h | ○Sent, no reply | — | — | — | Jan 13, 2026 | Jan 17, 2026 | |
| 05194339 | Cancel subscription / Auto-replenish | Closed | Normal |  Ana Senger | — | Mr. Skyla Trantow | bopisgift-cardrefund | 5h | ⊘Not fired | — | — | — | Jan 11, 2026 | Jan 17, 2026 | |
| 04138285 | Insider tier issue | Closed | Normal |  Amber Dach | — | Vilma Gusikowski | Phone | refundsamplesgift-card | 5h | ○Sent, no reply | — | — | — | Jan 13, 2026 | Jan 17, 2026 |
| 79873293 | Return after 30-day window | Closed | Normal |  Wendy Rolfson | — | Ignatius Cummerata | Social | samples | 5h | ⊘Not fired | — | — | — | Jan 16, 2026 | Jan 17, 2026 |
| 01976538 | Price match request | Closed | Normal |  Karen Flatley | — | Lily Raynor | Chat | damaged | 3h | ○Sent, no reply | — | — | — | Jan 15, 2026 | Jan 17, 2026 |
| 08252720 | Wholesale order question | Closed | Normal |  Barbara Herman | — | Amely Pacocha | damaged | 2h | ○Sent, no reply | — | — | — | Jan 12, 2026 | Jan 17, 2026 | |
| 11264014 | BOPIS pickup not ready | Closed | Normal |  Dr. Violet Gibson | — | Yazmin Jast | shade-matchappfragrance | 2d 2h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 17, 2026 | |
| 90979840 | Birthday gift not received | Closed | Normal |  Gary Berge | — | Leonard Waters-Howell | Phone | returns | 2h | ●Responded | 4/5 | — | — | Jan 15, 2026 | Jan 17, 2026 |
| 91981528 | Insider tier issue | Closed | High |  Danny Mueller | — | Darryl Jacobi | bopiswholesale | 1h | ○Sent, no reply | — | — | — | Jan 10, 2026 | Jan 17, 2026 | |
| 66177118 | Shipping cost question | Closed | Low |  Kian Mayer DDS | — | Chaz Renner | Phone | — | 1h | ⊘Not fired | — | — | — | Jan 13, 2026 | Jan 17, 2026 |
| 62771824 | Discount code not working | Closed | Normal |  Frederique Huels | — | Steve O'Conner | gift-cardloyalty | 1h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 17, 2026 | |
| 92635995 | BOPIS pickup not ready | Closed | Normal |  Kirk Wintheiser-Lang | — |  Mr. Cade Senger | Chat | influencershade-match | 1h | ○Sent, no reply | — | — | — | Jan 16, 2026 | Jan 17, 2026 |
| 57047157 | App crashes at checkout | Closed | Normal |  Lela Block | — | Dr. Mandy McLaughlin | shippingreturns | 23h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 17, 2026 |