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Showing 4,501 - 4,550 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 04621257 | App login problem | Closed | High |  Darrick Haley | — |  Julie Hodkiewicz | — | 2d 22h | ●Responded | 4/5 | — | — | Jan 9, 2026 | Jan 17, 2026 | |
| 31010757 | Order arrived damaged | Closed | Normal |  Lester Sipes | — |  Darryl Jacobi | Chat | wholesalegift-card | 17h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 17, 2026 |
| 13587664 | Refund not received | Closed | Low |  Josh Dooley | — |  Garth Dooley | Chat | shade-matchbopissamples | 2d 16h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 17, 2026 |
| 94126854 | Store experience feedback | Closed | Normal |  Daniel Kovacek | — |  Chaz Renner | refund | 16h | ○Sent, no reply | — | — | — | Jan 15, 2026 | Jan 17, 2026 | |
| 74853860 | App crashes at checkout | Closed | High |  Amos Mills | — |  Mr. Lonie Hudson | loyaltydamagedinfluencer | 15h | ●Responded | 2/5 | — | — | Jan 10, 2026 | Jan 17, 2026 | |
| 12624280 | Wrong shade sent | Closed | Normal |  Ola Kovacek | — |  Dr. Mandy McLaughlin | — | 15h | ⊘Not fired | — | — | — | Jan 14, 2026 | Jan 17, 2026 | |
| 17024599 | BOPIS pickup not ready | Closed | Normal |  Horace Satterfield | — |  Leonard Waters-Howell | — | 14h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 17, 2026 | |
| 23508074 | BOPIS pickup not ready | Closed | Normal |  Trever Durgan | — | Darryl Jacobi | wholesalefragrance | 1d 13h | ○Sent, no reply | — | — | — | Jan 13, 2026 | Jan 17, 2026 | |
| 76324329 | Influencer code not working | Closed | High |  Carol Morissette | — | Dr. Mandy McLaughlin | gift-card | 2d 12h | ○Sent, no reply | — | — | — | Jan 10, 2026 | Jan 17, 2026 | |
| 52917938 | Missing items in shipment | Closed | Normal |  Julian Koss | — |  Mr. Skyla Trantow | Chat | gift-cardrefundshipping | 12h | ●Responded | 1/11 | — | — | Jan 14, 2026 | Jan 17, 2026 |
| 80156768 | Gift card balance question | Closed | Normal |  Claude Bayer | — | Dr. Mandy McLaughlin | damagedinfluencer | 2d 11h | ●Responded | 4/5 | — | — | Jan 10, 2026 | Jan 17, 2026 | |
| 37571581 | Address change after shipping | Closed | Normal |  Mr. Clovis Schmidt | — |  Lily Raynor | vipreturns | 2d 9h | ●Responded | 4/5 | — | — | Jan 9, 2026 | Jan 16, 2026 | |
| 78687608 | Store experience feedback | Closed | Normal |  Delores Blick-Rohan | — | Dr. Mandy McLaughlin | Chat | — | 9h | ●Responded | 10/11 | — | — | Jan 13, 2026 | Jan 16, 2026 |
| 32181701 | Shipping cost question | Closed | Urgent |  Glen Flatley | — |  Mr. Cade Senger | Social | — | 9h | ⊘Not fired | — | — | — | Jan 11, 2026 | Jan 16, 2026 |
| 05482871 | Order arrived damaged | Closed | Normal |  Emmanuelle Glover | — |  Kaela Friesen | Phone | fragranceinfluencerrefund | 1d 7h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 16, 2026 |
| 01030257 | Question about product ingredients | Closed | Urgent |  Kelsi Crooks | — | Mr. Cade Senger | Chat | vipdamagedwholesale | 6h | ●Responded | 5/5 | — | — | Jan 9, 2026 | Jan 16, 2026 |
| 91692247 | App login problem | Closed | High |  Nathaniel Pagac | — |  Eula McKenzie | shade-matchwholesaleapp | 6h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 16, 2026 | |
| 27559689 | Restock alert for backorder | Closed | Normal |  Gertrude Larson | — | Darryl Jacobi | Phone | — | 6h | ○Sent, no reply | — | — | — | Jan 13, 2026 | Jan 16, 2026 |
| 15650148 | Pro discount enrollment | Closed | Normal |  Cecilia Hilll | Quartz Gifting | Lily Raynor | gift-cardreturns | 6h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 16, 2026 | |
| 12683475 | Pro discount enrollment | Closed | Normal |  Paul Durgan | — | Mr. Skyla Trantow | vipsamples | 6h | ○Sent, no reply | — | — | — | Jan 15, 2026 | Jan 16, 2026 | |
| 11797671 | Price match request | Closed | Urgent |  Jenna Grant | — | Chaz Renner | Chat | — | 5h | ●Responded | 5/5 | — | — | Jan 15, 2026 | Jan 16, 2026 |
| 85524503 | Lost package follow-up | Closed | High |  Viola Kling MD | — | Leonard Waters-Howell | Chat | gift-card | 5h | ●Responded | 9/11 | — | — | Jan 15, 2026 | Jan 16, 2026 |
| 68961315 | BOPIS pickup not ready | Closed | Normal |  Eloy Glover | — | Eula McKenzie | shipping | 5h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 16, 2026 | |
| 28861175 | Lost package follow-up | Closed | High | Eloy Glover | — | Eula McKenzie | Chat | — | 4h | ○Sent, no reply | — | — | — | Jan 15, 2026 | Jan 16, 2026 |
| 89059217 | Foundation match help | Closed | Normal |  Deondre Rosenbaum | — |  Steve O'Conner | damagedapp | 2d 4h | ●Responded | 4/5 | — | — | Jan 7, 2026 | Jan 16, 2026 | |
| 39279529 | Wrong shade sent | Closed | High |  Mr. Don Baumbach | Crown Department Stores |  Faith Hilll | — | 4h | ●Responded | 2/5 | — | — | Jan 13, 2026 | Jan 16, 2026 | |
| 33500355 | Allergic reaction concern | Closed | Normal |  Mr. Tommie Haley II | — | Darryl Jacobi | wholesale | 4h | ○Sent, no reply | — | — | — | Jan 13, 2026 | Jan 16, 2026 | |
| 99988118 | Question about product ingredients | Closed | Normal |  Daija Koss | — | Lily Raynor | bopisreturns | 4h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 16, 2026 | |
| 06119676 | Refund not received | Closed | Low |  Terrance Gottlieb | — | Chaz Renner | — | 4h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 16, 2026 | |
| 59393624 | Shipping cost question | Closed | Normal |  Mr. Danny Stiedemann | — | Steve O'Conner | shade-matchdamagedbopis | 4h | ●Responded | 2/5 | — | — | Jan 10, 2026 | Jan 16, 2026 | |
| 39167902 | Cancel subscription / Auto-replenish | Closed | High |  Mr. Damon Friesen | — | Faith Hilll | Chat | appdamagedreturns | 3h | ●Responded | 1/11 | — | — | Jan 13, 2026 | Jan 16, 2026 |
| 30473855 | Klarna / Afterpay split issue | Closed | Normal |  Tevin Leannon | — | Lily Raynor | — | 3h | ○Sent, no reply | — | — | — | Jan 15, 2026 | Jan 16, 2026 | |
| 79331044 | Insider tier issue | Closed | Normal |  Dr. William Gerlach | — | Steve O'Conner | vipinfluencer | 2h | ○Sent, no reply | — | — | — | Jan 11, 2026 | Jan 16, 2026 | |
| 88360289 | BOPIS order cancelled at store | Closed | Low |  Ross Heathcote | — |  Ignatius Cummerata | shade-matchvipfragrance | 2h | ○Sent, no reply | — | — | — | Jan 15, 2026 | Jan 16, 2026 | |
| 79341721 | Refund not received | Closed | Low |  Kurtis Denesik | — |  Amely Pacocha | Chat | bopis | 1h | ○Sent, no reply | — | — | — | Jan 11, 2026 | Jan 16, 2026 |
| 12811780 | Discount code not working | Closed | Low |  Ms. Dallin Schmitt | — | Mr. Skyla Trantow | Chat | — | 1h | ⊘Not fired | — | — | — | Jan 12, 2026 | Jan 16, 2026 |
| 42207084 | App crashes at checkout | Closed | High |  Marcellus Oberbrunner | — | Ignatius Cummerata | Phone | vip | 2d | ●Responded | 2/5 | — | — | Jan 13, 2026 | Jan 16, 2026 |
| 89991556 | Order arrived damaged | Closed | Urgent |  Rachel Reinger | — | Leonard Waters-Howell | bopisfragrance | 23h | ○Sent, no reply | — | — | — | Jan 8, 2026 | Jan 16, 2026 | |
| 83655547 | Store experience feedback | Closed | Normal |  Omari Wolf | — | Garth Dooley | refund | 2d 21h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 16, 2026 | |
| 11875878 | Return after 30-day window | Closed | Urgent |  Mr. Alonzo Effertz | — |  Mr. Eliza Gerhold IV | — | 1d 16h | ○Sent, no reply | — | — | — | Jan 10, 2026 | Jan 16, 2026 | |
| 79615071 | Influencer code not working | Closed | Normal | Darrick Haley | — | Garth Dooley | Chat | refundshippingshade-match | 14h | ○Sent, no reply | — | — | — | Jan 11, 2026 | Jan 16, 2026 |
| 25091026 | Question about product ingredients | Closed | Low |  Jacqueline Ferry | — |  Miss Amber Hintz Sr. | loyalty | 13h | ●Responded | 4/5 | — | — | Jan 14, 2026 | Jan 16, 2026 | |
| 97740577 | Store experience feedback | Closed | High |  George Nader | Pinecrest Wellness | Chaz Renner | influencer | 6d 13h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 16, 2026 | |
| 35760753 | Gift card balance question | Closed | Urgent |  Isom Kshlerin | — | Darryl Jacobi | Social | — | 7h | ⊘Not fired | — | — | — | Jan 10, 2026 | Jan 15, 2026 |
| 09757659 | Price match request | Closed | Urgent |  Kamren Schneider Sr. | — | Darryl Jacobi | returnsdamagedshipping | 7h | ●Responded | 4/5 | — | — | Jan 14, 2026 | Jan 15, 2026 | |
| 00669202 | Question about product ingredients | Closed | Urgent |  Earnest Purdy | — | Darryl Jacobi | Phone | — | 6h | ○Sent, no reply | — | — | — | Jan 13, 2026 | Jan 15, 2026 |
| 20622914 | Refund not received | Closed | Normal |  Mr. Luke Lakin | — |  Kip Schroeder IV | influencerrefundwholesale | 1d 6h | ●Responded | 9/11 | — | — | Jan 8, 2026 | Jan 15, 2026 | |
| 25992399 | Missing samples in order | Closed | Normal |  Payton Crist | — |  Tommy Kuvalis | wholesale | 6h | ●Responded | 5/5 | — | — | Jan 8, 2026 | Jan 15, 2026 | |
| 31668675 | Restock alert for backorder | Closed | Normal |  Raymond Feest | — | Chaz Renner | fragrancerefunddamaged | 5h | ⊘Not fired | — | — | — | Jan 11, 2026 | Jan 15, 2026 | |
| 26619081 | App crashes at checkout | Closed | Normal | Kurtis Denesik | — | Lily Raynor | — | 5h | ●Responded | 3/5 | — | — | Jan 14, 2026 | Jan 15, 2026 |