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Showing 1 - 50 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 71757162 | Address change after shipping | Closed | Normal |  Ben Mills | — |  Yazmin Jast | loyalty | 8d 23h | ○Sent, no reply | — | — | — | May 23, 2026 | Jun 6, 2026 | |
| 94673528 | Lost package follow-up | Closed | Low |  Burley Jacobson | — |  Eula McKenzie | Chat | bopisvip | 7d 13h | ●Responded | 1/5 | — | — | May 23, 2026 | Jun 6, 2026 |
| 07049846 | Where is my order? | Closed | Normal |  Arvel Schroeder | — |  Oscar O'Hara | Chat | gift-cardvipfragrance | 9d 15h | ○Sent, no reply | — | — | — | May 23, 2026 | Jun 5, 2026 |
| 30148222 | Allergic reaction concern | Closed | Normal |  Josue Huel | — |  Miss Amber Hintz Sr. | — | 1d 17h | ○Sent, no reply | — | — | — | May 22, 2026 | May 31, 2026 | |
| 98048936 | Question about product ingredients | Closed | Low |  Margie Stokes | — |  Tommy Kuvalis | appgift-cardwholesale | 1d 16h | ○Sent, no reply | — | — | — | May 22, 2026 | May 31, 2026 | |
| 18120267 | Klarna / Afterpay split issue | Closed | Low |  Tomasa Crooks | — |  Mr. Skyla Trantow | loyalty | 6h | ●Responded | 4/5 | — | — | May 23, 2026 | May 30, 2026 | |
| 29764926 | App crashes at checkout | Closed | Normal |  Icie Cummerata | — |  Ignatius Cummerata | refund | 17h | ●Responded | 4/5 | — | — | May 22, 2026 | May 30, 2026 | |
| 58295532 | Order arrived damaged | Closed | Normal |  Claud Schaefer | — | Mr. Skyla Trantow | gift-card | 10h | ●Responded | 9/11 | — | — | May 22, 2026 | May 30, 2026 | |
| 30531336 | Missing items in shipment | Closed | Normal |  Krista Franecki | — | Miss Amber Hintz Sr. | shade-match | 5h | ○Sent, no reply | — | — | — | May 22, 2026 | May 29, 2026 | |
| 20580532 | BOPIS order cancelled at store | Closed | Normal |  Richie Konopelski | — |  Steve O'Conner | wholesaleshade-match | 1d 5h | ○Sent, no reply | — | — | — | May 22, 2026 | May 29, 2026 | |
| 58621321 | Shipping cost question | Closed | Normal |  Martine O'Keefe | — | Miss Amber Hintz Sr. | returnswholesalebopis | 5h | ○Sent, no reply | — | — | — | May 22, 2026 | May 29, 2026 | |
| 74809268 | Lost package follow-up | Closed | Normal |  Anita Kerluke | — |  Katrina Johns | damagedinfluencerapp | 5h | ○Sent, no reply | — | — | — | May 22, 2026 | May 29, 2026 | |
| 08478328 | Influencer code not working | Closed | High |  Electa Nader | — |  Chaz Renner | gift-cardapp | 2d 4h | ●Responded | 3/5 | — | — | May 21, 2026 | May 29, 2026 | |
| 05675317 | BOPIS pickup not ready | Closed | Normal |  Angelo D'Amore | — | Ignatius Cummerata | Chat | — | 3h | ○Sent, no reply | — | — | — | May 22, 2026 | May 29, 2026 |
| 54777536 | Price match request | Closed | High |  Malvina Hoeger | — |  Julie Hodkiewicz | returns | 6d 2h | ●Responded | 3/5 | — | — | May 18, 2026 | May 29, 2026 | |
| 78366384 | Missing items in shipment | Closed | High |  Bert Terry | — |  Kip Schroeder IV | samples | 23h | ●Responded | 5/5 | — | — | May 22, 2026 | May 29, 2026 | |
| 31605242 | Price match request | Closed | Normal |  Miss Evalyn O'Connell DVM | — |  Leonard Waters-Howell | damagedrefund | 2d 21h | ●Responded | 4/5 | — | — | May 22, 2026 | May 29, 2026 | |
| 17866380 | Return after 30-day window | Closed | Normal |  Dariana Bradtke | — | Tommy Kuvalis | Phone | returns | 18h | ●Responded | 4/5 | — | — | May 21, 2026 | May 29, 2026 |
| 55408514 | Restock alert for backorder | Closed | Normal |  Lester Morar | — | Mr. Skyla Trantow | — | 17h | ⊘Not fired | — | — | — | May 21, 2026 | May 29, 2026 | |
| 58897663 | Missing items in shipment | Closed | Low |  Charlotte Abernathy III | — |  Mr. Cade Senger | sampleswholesale | 7d 17h | ○Sent, no reply | — | — | — | May 18, 2026 | May 29, 2026 | |
| 43904016 | Where is my order? | Closed | Normal |  Michelle Schaefer | — | Chaz Renner | — | 2d 15h | ●Responded | 3/5 | — | — | May 19, 2026 | May 29, 2026 | |
| 86123878 | Pro discount enrollment | Closed | Normal |  Erika Yundt PhD | — | Julie Hodkiewicz | Phone | — | 12h | ○Sent, no reply | — | — | — | May 22, 2026 | May 29, 2026 |
| 67242822 | Klarna / Afterpay split issue | Closed | Low |  Frank Mante II | — |  Dr. Mandy McLaughlin | Chat | shipping | 7h | ○Sent, no reply | — | — | — | May 22, 2026 | May 28, 2026 |
| 64754649 | BOPIS pickup not ready | Closed | Normal |  Omar Herzog | — | Tommy Kuvalis | Chat | — | 6h | ○Sent, no reply | — | — | — | May 22, 2026 | May 28, 2026 |
| 97976204 | Item authenticity concern | Closed | Low |  Charlie Kling | — | Dr. Mandy McLaughlin | Phone | samplesreturns | 6h | ●Responded | 9/11 | — | — | May 21, 2026 | May 28, 2026 |
| 87085680 | Item authenticity concern | Closed | Low |  Mr. Magdalena Reynolds | — | Chaz Renner | Chat | gift-card | 6h | ○Sent, no reply | — | — | — | May 22, 2026 | May 28, 2026 |
| 78557695 | Address change after shipping | Closed | Low |  Ms. Josefina Collins | — |  Darryl Jacobi | Chat | shippingdamaged | 6h | ○Sent, no reply | — | — | — | May 22, 2026 | May 28, 2026 |
| 98809307 | Loyalty points not posting | Closed | High |  Esteban O'Connell | — | Dr. Mandy McLaughlin | damaged | 2d 5h | ⊘Not fired | — | — | — | May 19, 2026 | May 28, 2026 | |
| 77098566 | Cancel order request | Closed | Normal |  Miss Brady Heller | — | Katrina Johns | fragrancerefund | 3h | ●Responded | 5/5 | — | — | May 21, 2026 | May 28, 2026 | |
| 72475058 | Wholesale order question | Closed | Urgent |  Molly Graham | — |  Lily Raynor | Chat | — | 2h | ⊘Not fired | — | — | — | May 21, 2026 | May 28, 2026 |
| 74542580 | Missing samples in order | Closed | High |  Della Cruickshank | — | Julie Hodkiewicz | Chat | wholesaledamaged | 1h | ○Sent, no reply | — | — | — | May 22, 2026 | May 28, 2026 |
| 55306438 | App login problem | Closed | Normal |  Elise Littel | — | Leonard Waters-Howell | Chat | gift-cardbopis | 15h | ○Sent, no reply | — | — | — | May 20, 2026 | May 28, 2026 |
| 04832895 | Loyalty points not posting | Closed | Low |  Emilia Luettgen | — | Eula McKenzie | Phone | loyaltyinfluencer | 14h | ●Responded | 5/5 | — | — | May 23, 2026 | May 28, 2026 |
| 74499576 | Wrong shade sent | Closed | Normal |  Jay Ziemann | — |  Amely Pacocha | Chat | returnswholesale | 1d 14h | ⊘Not fired | — | — | — | May 22, 2026 | May 28, 2026 |
| 29167648 | Question about product ingredients | Closed | Normal |  Janice Hessel | — |  Jacklyn Dare | shade-matchrefunddamaged | 13h | ●Responded | 5/5 | — | — | May 22, 2026 | May 28, 2026 | |
| 82010966 | Store experience feedback | Closed | Normal |  Sophie Feeney | — | Steve O'Conner | — | 6h | ○Sent, no reply | — | — | — | May 21, 2026 | May 27, 2026 | |
| 92958718 | Foundation match help | Closed | Normal |  Everette Bosco | — | Mr. Cade Senger | damagedapp | 6h | ○Sent, no reply | — | — | — | May 20, 2026 | May 27, 2026 | |
| 09838980 | Missing samples in order | Closed | Normal |  Arthur Gutmann | — | Darryl Jacobi | damagedwholesale | 6h | ○Sent, no reply | — | — | — | May 22, 2026 | May 27, 2026 | |
| 04359861 | Refund not received | Closed | Low |  Ms. Dagmar Cremin | — | Mr. Cade Senger | refund | 1d 5h | ●Responded | 9/11 | — | — | May 20, 2026 | May 27, 2026 | |
| 87550896 | Store experience feedback | Closed | Normal |  Orrin Lesch | — | Dr. Mandy McLaughlin | Chat | shade-matchbopis | 5h | ○Sent, no reply | — | — | — | May 20, 2026 | May 27, 2026 |
| 54105022 | Return after 30-day window | Closed | Low |  Mr. Idella Schoen | — | Jacklyn Dare | Chat | wholesale | 4h | ○Sent, no reply | — | — | — | May 23, 2026 | May 27, 2026 |
| 43202172 | Wrong shade sent | Closed | Low |  Allen Prohaska | — | Leonard Waters-Howell | Chat | returns | 3h | ○Sent, no reply | — | — | — | May 22, 2026 | May 27, 2026 |
| 77059523 | Where is my order? | Closed | Low |  Marshall Roberts | Atlas Hospitality | Amely Pacocha | fragrance | 3h | ⊘Not fired | — | — | — | May 20, 2026 | May 27, 2026 | |
| 88090660 | Price match request | Closed | Normal |  Jaylon Turcotte | — | Chaz Renner | gift-card | 3h | ○Sent, no reply | — | — | — | May 22, 2026 | May 27, 2026 | |
| 87647203 | Wrong shade sent | Closed | Low |  Ms. Patsy Jenkins-Kautzer | — |  Faith Hilll | loyaltyrefundsamples | 2h | ●Responded | 2/5 | — | — | May 22, 2026 | May 27, 2026 | |
| 83359046 | Klarna / Afterpay split issue | Closed | Normal |  Ted Swift | — | Amely Pacocha | shippingapp | 1d 23h | ○Sent, no reply | — | — | — | May 20, 2026 | May 27, 2026 | |
| 62234902 | Influencer code not working | Closed | Low |  Connie Okuneva III | — | Darryl Jacobi | Social | shippingreturnsinfluencer | 21h | ⊘Not fired | — | — | — | May 21, 2026 | May 27, 2026 |
| 34657320 | Wrong shade sent | Closed | Normal |  Dashawn Hintz | — | Faith Hilll | Chat | returnssamplesapp | 16h | ⊘Not fired | — | — | — | May 19, 2026 | May 27, 2026 |
| 42024059 | Price match request | Closed | Low |  Dejon McLaughlin Sr. | — | Chaz Renner | Phone | appbopisvip | 2d 13h | ●Responded | 4/5 | — | — | May 22, 2026 | May 27, 2026 |
| 90238545 | Cancel subscription / Auto-replenish | Closed | Low |  Hallie Feest | — | Leonard Waters-Howell | Phone | — | 7d 11h | ○Sent, no reply | — | — | — | May 15, 2026 | May 27, 2026 |