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Showing 5,951 - 6,000 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 34149785 | Foundation match help | Closed | High |  Bennie Shields | — |  Katrina Johns | Chat | damagedvip | 18h | ●Responded | 5/5 | — | — | Nov 30, 2025 | Dec 7, 2025 |
| 26502063 | BOPIS order cancelled at store | Closed | Normal |  Bettye Gislason | — |  Julie Hodkiewicz | loyalty | 17h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 7, 2025 | |
| 91928206 | Item authenticity concern | Closed | Normal |  Georgianna Leannon | — |  Yazmin Jast | damagedfragranceshade-match | 2d 16h | ●Responded | 4/5 | — | — | Dec 3, 2025 | Dec 7, 2025 | |
| 27797265 | Loyalty points not posting | Closed | Low |  Vivien Dicki | Quartz Gifting |  Mr. Lonie Hudson | Chat | — | 9d 16h | ●Responded | 2/5 | — | — | Nov 26, 2025 | Dec 7, 2025 |
| 84386625 | Cancel subscription / Auto-replenish | Closed | Low |  Ms. Sally Pfeffer | — |  Vilma Gusikowski | — | 2d 16h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 7, 2025 | |
| 60703311 | Birthday gift not received | Closed | High |  Dr. Granville Shields V | — |  Chaz Renner | Chat | wholesaleinfluencerdamaged | 15h | ○Sent, no reply | — | — | — | Dec 1, 2025 | Dec 7, 2025 |
| 05389538 | Shipping cost question | Closed | Normal |  Blaise Schultz | — |  Garth Dooley | refundshipping | 14h | ⊘Not fired | — | — | — | Dec 5, 2025 | Dec 7, 2025 | |
| 88424397 | Lost package follow-up | Closed | Normal |  Catherine Walter | — |  Oscar O'Hara | gift-cardbopisshipping | 6d 11h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Dec 7, 2025 | |
| 68114820 | Wrong shade sent | Closed | Low |  Kendrick Reynolds | — |  Tommy Kuvalis | samples | 10h | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 7, 2025 | |
| 62735153 | Restock alert for backorder | Closed | High |  Rowland Armstrong | — |  Leonard Waters-Howell | — | 8h | ⊘Not fired | — | — | — | Dec 1, 2025 | Dec 6, 2025 | |
| 38794501 | Address change after shipping | Closed | Low |  Cortney Lakin | — |  Steve O'Conner | Phone | returnsfragrance | 2d 7h | ○Sent, no reply | — | — | — | Nov 30, 2025 | Dec 6, 2025 |
| 00443819 | Foundation match help | Closed | Normal |  Naomi Pacocha | — |  Jacklyn Dare | loyaltyshade-matchvip | 1d 7h | ●Responded | 9/11 | — | — | Nov 28, 2025 | Dec 6, 2025 | |
| 99273644 | Pro discount enrollment | Closed | Normal |  Lauren Bergnaum | — | Leonard Waters-Howell | Chat | — | 6h | ●Responded | 3/5 | — | — | Dec 5, 2025 | Dec 6, 2025 |
| 23114294 | Gift card balance question | Closed | High |  Estefania Donnelly | — | Yazmin Jast | — | 6h | ⊘Not fired | — | — | — | Dec 3, 2025 | Dec 6, 2025 | |
| 86616077 | Loyalty points not posting | Closed | Normal |  Bridget Crist I | — |  Mr. Cade Senger | Phone | — | 6h | ○Sent, no reply | — | — | — | Nov 29, 2025 | Dec 6, 2025 |
| 80612442 | Address change after shipping | Closed | Normal |  Ben Schimmel | — |  Kaela Friesen | Social | vipinfluencer | 6h | ⊘Not fired | — | — | — | Dec 4, 2025 | Dec 6, 2025 |
| 02730517 | Pro discount enrollment | Closed | Normal |  Ebony Bosco | — |  Lily Raynor | shippingvip | 6h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 6, 2025 | |
| 54317653 | Price match request | Closed | High |  Burley Jacobson | — |  Amely Pacocha | loyalty | 5h | ●Responded | 3/5 | — | — | Dec 5, 2025 | Dec 6, 2025 | |
| 06714711 | Store experience feedback | Closed | Normal |  Charlie Kling | — | Chaz Renner | Chat | app | 5h | ●Responded | 1/5 | — | — | Dec 4, 2025 | Dec 6, 2025 |
| 69479517 | Item authenticity concern | Closed | Normal |  Rossie Gutkowski | — | Lily Raynor | Chat | refundwholesaleapp | 5h | ●Responded | 3/5 | — | — | Nov 29, 2025 | Dec 6, 2025 |
| 72198354 | Gift card balance question | Closed | Normal |  Ms. Zoey Feeney | — | Katrina Johns | — | 5h | ●Responded | 4/5 | — | — | Dec 2, 2025 | Dec 6, 2025 | |
| 00743907 | Klarna / Afterpay split issue | Closed | High |  Margie Stokes | — |  Mr. Eliza Gerhold IV | damaged | 4h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 6, 2025 | |
| 27456224 | Influencer code not working | Closed | Normal |  Jimmie Osinski | — | Katrina Johns | returns | 4h | ○Sent, no reply | — | — | — | Dec 1, 2025 | Dec 6, 2025 | |
| 98799646 | Lost package follow-up | Closed | High |  Timothy Corkery | — |  Miss Amber Hintz Sr. | shippingappshade-match | 3h | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 6, 2025 | |
| 07349855 | Influencer code not working | Closed | Normal |  Reed Parker | — | Leonard Waters-Howell | — | 3h | ⊘Not fired | — | — | — | Dec 2, 2025 | Dec 6, 2025 | |
| 81587126 | Restock alert for backorder | Closed | Normal |  Braulio Schumm | — |  Eula McKenzie | apprefund | 3h | ●Responded | 2/5 | — | — | Dec 5, 2025 | Dec 6, 2025 | |
| 29356037 | Loyalty points not posting | Closed | Low |  Laurie Bins | — |  Faith Hilll | — | 3h | ●Responded | 5/5 | — | — | Dec 5, 2025 | Dec 6, 2025 | |
| 73163853 | Cancel subscription / Auto-replenish | Closed | Normal |  Howard Bahringer | — | Leonard Waters-Howell | shippingbopisrefund | 2h | ●Responded | 5/5 | — | — | Dec 2, 2025 | Dec 6, 2025 | |
| 05256239 | Question about product ingredients | Closed | Normal |  Darrell Weber | — | Miss Amber Hintz Sr. | Chat | fragrance | 2h | ●Responded | 1/5 | — | — | Dec 4, 2025 | Dec 6, 2025 |
| 16241726 | Where is my order? | Closed | Urgent |  Sydni Tremblay | — | Lily Raynor | wholesale | 2h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 6, 2025 | |
| 80863876 | Influencer code not working | Closed | Low |  Davin Schaden | Modern Mercantile | Garth Dooley | Phone | — | 1h | ●Responded | 4/5 | — | — | Dec 5, 2025 | Dec 6, 2025 |
| 57460337 | Price match request | Closed | Low |  Willy Welch | House of Lumière | Yazmin Jast | Chat | shippingloyalty | 1h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 6, 2025 |
| 38486557 | Item authenticity concern | Closed | High |  Everardo Larson | — | Vilma Gusikowski | gift-cardshade-matchshipping | 1h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 6, 2025 | |
| 09659581 | App login problem | Closed | Normal |  Jett Wolff | — | Amely Pacocha | refundloyalty | 1h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 6, 2025 | |
| 41495654 | App crashes at checkout | Closed | Low |  Daniel Miller | — | Amely Pacocha | gift-cardrefund | 1h | ●Responded | 10/11 | — | — | Dec 5, 2025 | Dec 6, 2025 | |
| 86916646 | Shipping cost question | Closed | Normal |  Willard Nicolas | — | Oscar O'Hara | Chat | — | 9d | ○Sent, no reply | — | — | — | Nov 20, 2025 | Dec 6, 2025 |
| 64515180 | Allergic reaction concern | Closed | Normal |  Omar Herzog | — | Kaela Friesen | — | 23h | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 6, 2025 | |
| 73533438 | Allergic reaction concern | Closed | Low |  Isom Kshlerin | — | Tommy Kuvalis | bopisreturnsrefund | 23h | ○Sent, no reply | — | — | — | Nov 29, 2025 | Dec 6, 2025 | |
| 20153965 | Loyalty points not posting | Closed | High |  Ms. Patsy Jenkins-Kautzer | — |  Darryl Jacobi | vipappwholesale | 21h | ●Responded | 2/5 | — | — | Dec 2, 2025 | Dec 6, 2025 | |
| 54168508 | Pro discount enrollment | Closed | Normal |  Electa Nader | — | Garth Dooley | Chat | wholesaleshippingfragrance | 2d 21h | ●Responded | 3/5 | — | — | Nov 28, 2025 | Dec 6, 2025 |
| 84768037 | BOPIS pickup not ready | Closed | Normal |  Lamar Erdman | — | Steve O'Conner | samplesdamagedreturns | 20h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 6, 2025 | |
| 27141260 | Missing items in shipment | Closed | Low |  Tyrone Jacobi DVM | — | Mr. Cade Senger | Chat | shippingloyalty | 6d 19h | ⊘Not fired | — | — | — | Nov 23, 2025 | Dec 6, 2025 |
| 21731925 | Influencer code not working | Closed | Normal |  Icie Cummerata | — | Mr. Eliza Gerhold IV | Chat | wholesalebopis | 18h | ●Responded | 5/5 | — | — | Nov 28, 2025 | Dec 6, 2025 |
| 14292516 | Foundation match help | Closed | Normal |  Lesly Watsica | — | Lily Raynor | fragrance | 18h | ○Sent, no reply | — | — | — | Dec 1, 2025 | Dec 6, 2025 | |
| 13849428 | BOPIS order cancelled at store | Closed | High |  Louvenia Herzog | Pinecrest Wellness | Amely Pacocha | shade-match | 17h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 6, 2025 | |
| 86917854 | Where is my order? | Closed | Normal |  Carrie Fay | — | Julie Hodkiewicz | Chat | wholesale | 17h | ●Responded | 5/5 | — | — | Nov 28, 2025 | Dec 6, 2025 |
| 50782316 | Insider tier issue | Closed | Normal |  Jermaine Johns | — | Mr. Eliza Gerhold IV | Phone | — | 1d 13h | ●Responded | 4/5 | — | — | Dec 1, 2025 | Dec 6, 2025 |
| 67263528 | Influencer code not working | Closed | High |  Charles Thiel | — |  Ignatius Cummerata | damagedrefund | 5d 11h | ●Responded | 3/5 | — | — | Nov 25, 2025 | Dec 6, 2025 | |
| 97336122 | Wholesale order question | Closed | Low |  Candace Anderson-Harber Sr. | Verde Concierge |  Mr. Skyla Trantow | damagedinfluencershipping | 10h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 6, 2025 | |
| 23541157 | Foundation match help | Closed | Normal |  Brent Von I | — |  Kip Schroeder IV | — | 6h | ⊘Not fired | — | — | — | Dec 3, 2025 | Dec 5, 2025 |