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Showing 6,351 - 6,400 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 09152427 | Klarna / Afterpay split issue | Closed | Low |  Tomasa Crooks | — |  Kaela Friesen | Social | — | 19h | ⊘Not fired | — | — | — | Nov 23, 2025 | Nov 25, 2025 |
| 30993251 | Missing samples in order | Closed | Normal |  Electa Friesen | — |  Julie Hodkiewicz | viprefund | 5d 19h | ●Responded | 7/11 | — | — | Nov 12, 2025 | Nov 25, 2025 | |
| 66869106 | Cancel order request | Closed | Low |  Osvaldo Roberts | — |  Ignatius Cummerata | Chat | shade-matchapp | 18h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 25, 2025 |
| 82301921 | Pro discount enrollment | Closed | Normal |  Jay Ziemann | — |  Katrina Johns | refund | 1d 18h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 25, 2025 | |
| 70460380 | Item authenticity concern | Closed | Normal |  Miss Kathy Trantow Sr. | — |  Miss Amber Hintz Sr. | Chat | refund | 18h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 25, 2025 |
| 78863240 | Allergic reaction concern | Closed | Normal |  Anahi Romaguera | — | Ignatius Cummerata | bopiswholesalesamples | 16h | ●Responded | 5/5 | — | — | Nov 19, 2025 | Nov 25, 2025 | |
| 45428490 | Cancel subscription / Auto-replenish | Closed | Low |  Evangeline Pollich-Conn | — |  Amely Pacocha | Phone | bopis | 15h | ●Responded | 5/5 | — | — | Nov 17, 2025 | Nov 25, 2025 |
| 66932780 | Return after 30-day window | Closed | Normal |  Forrest Mraz | — |  Vilma Gusikowski | returnsgift-card | 14h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 25, 2025 | |
| 04389779 | Pro discount enrollment | Closed | High |  Gretchen Wehner | — |  Darryl Jacobi | samplesappgift-card | 13h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 25, 2025 | |
| 31704985 | Address change after shipping | Closed | Low |  Garfield Pagac | — |  Yazmin Jast | gift-cardloyalty | 12h | ●Responded | 5/5 | — | — | Nov 20, 2025 | Nov 25, 2025 | |
| 38734751 | Missing items in shipment | Closed | Low |  Janet Lynch | — |  Eula McKenzie | Chat | sampleswholesaleloyalty | 12h | ●Responded | 3/5 | — | — | Nov 19, 2025 | Nov 25, 2025 |
| 70891467 | Missing items in shipment | Closed | Normal |  Mr. Jerry Murazik | — | Miss Amber Hintz Sr. | Chat | — | 10h | ○Sent, no reply | — | — | — | Nov 19, 2025 | Nov 25, 2025 |
| 50695586 | Klarna / Afterpay split issue | Closed | High |  Nikko Cummerata | — |  Oscar O'Hara | shippingloyalty | 10h | ●Responded | 5/5 | — | — | Nov 19, 2025 | Nov 25, 2025 | |
| 68924994 | Cancel order request | Closed | Normal |  Mindy Torphy | — | Miss Amber Hintz Sr. | Phone | — | 8h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 24, 2025 |
| 89565045 | Klarna / Afterpay split issue | Closed | Normal |  Moshe Bode MD | — | Julie Hodkiewicz | samplesloyalty | 8h | ○Sent, no reply | — | — | — | Nov 23, 2025 | Nov 24, 2025 | |
| 32666767 | Missing samples in order | Closed | Low |  Zackary Cruickshank | — | Ignatius Cummerata | Chat | loyalty | 6h | ●Responded | 5/5 | — | — | Nov 18, 2025 | Nov 24, 2025 |
| 79703739 | Pro discount enrollment | Closed | Normal |  Tressie Cassin-Muller | — |  Mr. Skyla Trantow | Chat | — | 6h | ○Sent, no reply | — | — | — | Nov 19, 2025 | Nov 24, 2025 |
| 83581972 | Missing samples in order | Closed | Normal |  Jeffrey Rath | — | Eula McKenzie | — | 6h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 24, 2025 | |
| 67193375 | Return after 30-day window | Closed | Normal |  Gilbert McLaughlin DVM | — |  Jacklyn Dare | — | 5h | ●Responded | 9/11 | — | — | Nov 17, 2025 | Nov 24, 2025 | |
| 62198867 | Store experience feedback | Closed | High |  Titus King IV | — |  Chaz Renner | — | 5h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 24, 2025 | |
| 54984792 | App crashes at checkout | Closed | Low |  Neil Pfeffer | — | Miss Amber Hintz Sr. | vip | 5h | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 24, 2025 | |
| 84141631 | Gift card balance question | Closed | Low |  Kaleigh Roob | — | Eula McKenzie | gift-card | 4h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 24, 2025 | |
| 68848415 | Foundation match help | Closed | Normal |  Dylan Bednar | Highland Apothecary Co |  Mr. Eliza Gerhold IV | Social | — | 3h | ⊘Not fired | — | — | — | Nov 18, 2025 | Nov 24, 2025 |
| 07849056 | Item authenticity concern | Closed | Normal |  Amya Lakin | — |  Tommy Kuvalis | shippingshade-match | 3h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 24, 2025 | |
| 69272050 | BOPIS order cancelled at store | Closed | Normal |  Salvador Roberts | — | Tommy Kuvalis | fragranceappshade-match | 3h | ●Responded | 5/5 | — | — | Nov 18, 2025 | Nov 24, 2025 | |
| 31913088 | Cancel order request | Closed | High |  Jacquelyn Harber | — | Chaz Renner | shade-match | 3h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 24, 2025 | |
| 57749634 | Discount code not working | Closed | Normal |  April Abernathy | — | Julie Hodkiewicz | Social | returnsbopis | 2h | ⊘Not fired | — | — | — | Nov 21, 2025 | Nov 24, 2025 |
| 79457341 | Refund not received | Closed | Low |  Noel Stracke | — | Ignatius Cummerata | Chat | damaged | 2h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 24, 2025 |
| 57410653 | Foundation match help | Closed | Normal |  Ms. Ramona Treutel | — |  Mr. Cade Senger | bopisappshade-match | 2h | ○Sent, no reply | — | — | — | Nov 19, 2025 | Nov 24, 2025 | |
| 44375492 | Refund not received | Closed | High |  Gloria Jakubowski | Silver Lake Studios |  Faith Hilll | influencer | 2h | ●Responded | 4/5 | — | — | Nov 18, 2025 | Nov 24, 2025 | |
| 36796238 | Allergic reaction concern | Closed | Normal |  Molly Graham | — | Jacklyn Dare | — | 1h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 24, 2025 | |
| 30646379 | Shipping cost question | Closed | Normal |  D'angelo Rohan | — | Miss Amber Hintz Sr. | — | 1h | ○Sent, no reply | — | — | — | Nov 19, 2025 | Nov 24, 2025 | |
| 49369816 | Shipping cost question | Closed | Normal |  Kelly Reinger | — | Katrina Johns | Phone | wholesale | 1d | ●Responded | 4/5 | — | — | Nov 17, 2025 | Nov 24, 2025 |
| 04944038 | Discount code not working | Closed | Normal |  Larue Kuhic | — | Yazmin Jast | shipping | 17h | ●Responded | 5/5 | — | — | Nov 22, 2025 | Nov 24, 2025 | |
| 93851219 | Where is my order? | Closed | Urgent |  Dr. Hermann Ferry | Marquee Events |  Leonard Waters-Howell | Phone | returnsvipinfluencer | 16h | ⊘Not fired | — | — | — | Nov 21, 2025 | Nov 24, 2025 |
| 24038468 | Foundation match help | Closed | Normal |  Tristian Murphy | — | Chaz Renner | Chat | wholesale | 15h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 24, 2025 |
| 99144222 | Wrong shade sent | Closed | Normal |  Ginger Schneider | — | Jacklyn Dare | Phone | returnsinfluencer | 2d 14h | ⊘Not fired | — | — | — | Nov 14, 2025 | Nov 24, 2025 |
| 92236373 | Birthday gift not received | Closed | High |  Stephan Gorczany | — | Leonard Waters-Howell | shade-matchsamplesdamaged | 13h | ●Responded | 5/5 | — | — | Nov 21, 2025 | Nov 24, 2025 | |
| 54304686 | App login problem | Closed | High |  Georgia Bartoletti | — | Katrina Johns | — | 13h | ○Sent, no reply | — | — | — | Nov 22, 2025 | Nov 24, 2025 | |
| 20841261 | BOPIS pickup not ready | Closed | Urgent |  Destin Bauch | — | Jacklyn Dare | — | 11h | ⊘Not fired | — | — | — | Nov 18, 2025 | Nov 24, 2025 | |
| 80921204 | Refund not received | Closed | Urgent |  Everardo Larson | — | Mr. Cade Senger | sampleswholesalevip | 7h | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 23, 2025 | |
| 15232436 | Cancel order request | Closed | Low |  Gianni Hegmann | — |  Dr. Mandy McLaughlin | Chat | apployalty | 6h | ⊘Not fired | — | — | — | Nov 20, 2025 | Nov 23, 2025 |
| 99604756 | Question about product ingredients | Closed | Normal |  Roy Cronin | — | Kaela Friesen | wholesale | 6h | ●Responded | 10/11 | — | — | Nov 20, 2025 | Nov 23, 2025 | |
| 08055407 | Where is my order? | Closed | High | April Abernathy | — | Mr. Cade Senger | Phone | — | 6h | ○Sent, no reply | — | — | — | Nov 22, 2025 | Nov 23, 2025 |
| 57276985 | Restock alert for backorder | Closed | Normal |  Todd Streich | — |  Kip Schroeder IV | bopisdamaged | 6h | ○Sent, no reply | — | — | — | Nov 22, 2025 | Nov 23, 2025 | |
| 95097825 | Insider tier issue | Closed | Normal |  Rhett Ondricka DDS | — | Dr. Mandy McLaughlin | returnsinfluencerrefund | 5h | ●Responded | 5/5 | — | — | Nov 20, 2025 | Nov 23, 2025 | |
| 49465282 | Foundation match help | Closed | Normal |  Ray Armstrong | — |  Garth Dooley | Chat | fragrancerefund | 5h | ●Responded | 4/5 | — | — | Nov 18, 2025 | Nov 23, 2025 |
| 47595831 | Refund not received | Closed | Low |  Joan Nolan | — | Eula McKenzie | Chat | bopisloyaltyinfluencer | 5h | ●Responded | 4/5 | — | — | Nov 22, 2025 | Nov 23, 2025 |
| 96943289 | Insider tier issue | Closed | Normal |  Shaun Braun Sr. | — | Ignatius Cummerata | Chat | gift-cardshippingsamples | 4h | ●Responded | 5/5 | — | — | Nov 20, 2025 | Nov 23, 2025 |
| 69643253 | Address change after shipping | Closed | Low |  Rodney Walker | — | Mr. Cade Senger | vipapp | 4h | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 23, 2025 |