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43036733Store experience feedbackClosedLowLacy Schuppe—Darryl JacobiChat—16h○Sent, no reply———Sep 12, 2025Sep 20, 2025
21417460BOPIS order cancelled at storeClosedLowAlexandria Bailey—Mr. Lonie HudsonEmail
apployaltyshade-match
2d 15h○Sent, no reply———Sep 11, 2025Sep 20, 2025
60641959Missing samples in orderClosedNormalLorraine Kunze—Miss Amber Hintz Sr.Chat—13h○Sent, no reply———Sep 18, 2025Sep 20, 2025
22064486Lost package follow-upClosedLowDexter Schneider—Katrina JohnsChat—13h○Sent, no reply———Sep 17, 2025Sep 20, 2025
22900681BOPIS order cancelled at storeClosedNormalMiss Beatrice Dach—Kip Schroeder IVChat—12h●Responded4/5——Sep 17, 2025Sep 20, 2025
07099116App crashes at checkoutClosedHighMr. Tommie Haley II—Kaela FriesenEmail
shade-match
11h○Sent, no reply———Sep 17, 2025Sep 20, 2025
36515510Lost package follow-upClosedHighJoan Daugherty—Faith HilllEmail
loyaltyvip
1d 9h●Responded9/11——Sep 12, 2025Sep 19, 2025
85128468Influencer code not workingClosedNormalCandace Anderson-Harber Sr.Verde ConciergeMr. Cade SengerEmail—2d 7h○Sent, no reply———Sep 12, 2025Sep 19, 2025
93492148Missing items in shipmentClosedNormalReanna WeberAurora Hotels GroupLeonard Waters-HowellEmail
bopisloyalty
6h⊘Not fired———Sep 18, 2025Sep 19, 2025
45013601App crashes at checkoutClosedNormalMr. Brendan Tillman—Oscar O'HaraSocial
samples
6h⊘Not fired———Sep 16, 2025Sep 19, 2025
11712962Wholesale order questionClosedNormalForrest Stehr—Julie HodkiewiczSocial
gift-cardreturnsdamaged
6h⊘Not fired———Sep 16, 2025Sep 19, 2025
45321688Missing items in shipmentClosedNormalJoanne Vandervort—Vilma GusikowskiEmail
bopisshade-matchreturns
5h○Sent, no reply———Sep 16, 2025Sep 19, 2025
16364622Return after 30-day windowClosedLowDr. Adan Bartell—Steve O'ConnerChat
shade-matchvip
5h○Sent, no reply———Sep 16, 2025Sep 19, 2025
35877330Order arrived damagedClosedHighAmira Howe—Mr. Eliza Gerhold IVEmail—5h○Sent, no reply———Sep 16, 2025Sep 19, 2025
16956608Insider tier issueClosedNormalAlexie Hansen—Kaela FriesenChat—4h○Sent, no reply———Sep 16, 2025Sep 19, 2025
10409534Klarna / Afterpay split issueClosedHighGilbert Rau—Steve O'ConnerEmail—4h⊘Not fired———Sep 12, 2025Sep 19, 2025
30470564Wrong shade sentClosedNormalMortimer Boyle—Kaela FriesenChat
gift-cardshade-match
3h●Responded5/5——Sep 18, 2025Sep 19, 2025
90853760Refund not receivedClosedNormalMakayla Schowalter III—Yazmin JastEmail—3h●Responded2/5——Sep 18, 2025Sep 19, 2025
51453058Cancel subscription / Auto-replenishClosedNormalMr. Jorge Doyle—Steve O'ConnerEmail
wholesalesamplesshade-match
3h●Responded10/11——Sep 12, 2025Sep 19, 2025
62680375Store experience feedbackClosedNormalElise Littel—Kaela FriesenEmail
app
2h○Sent, no reply———Sep 13, 2025Sep 19, 2025
55129229Foundation match helpClosedLowMs. Alexandra Toy—Jacklyn DareEmail—1h○Sent, no reply———Sep 18, 2025Sep 19, 2025
03391782Address change after shippingClosedUrgentMs. Miranda Stracke—Miss Amber Hintz Sr.Chat
damaged
1h○Sent, no reply———Sep 13, 2025Sep 19, 2025
32814993Question about product ingredientsClosedNormalJayne Nader I—Mr. Lonie HudsonChat
damagedwholesale
1h○Sent, no reply———Sep 18, 2025Sep 19, 2025
74216956Lost package follow-upClosedNormalTressie Cassin-Muller—Eula McKenzieEmail
shippingvipreturns
23h○Sent, no reply———Sep 15, 2025Sep 19, 2025
61973625Gift card balance questionClosedLowGretchen PriceAurora Hotels GroupKip Schroeder IVChat
bopisapp
22h●Responded5/5——Sep 11, 2025Sep 19, 2025
42093811BOPIS order cancelled at storeClosedNormalElsa StrackeStudio ElevenLily RaynorEmail
refundsamples
2d 20h○Sent, no reply———Sep 15, 2025Sep 19, 2025
87976562Foundation match helpClosedNormalJo Tillman—Eula McKenzieChat
shippingvip
20h●Responded9/11——Sep 17, 2025Sep 19, 2025
90775788Cancel order requestClosedUrgentQuincy Hoeger—Chaz RennerEmail
damagedwholesale
18h●Responded4/5——Sep 11, 2025Sep 19, 2025
93990035Lost package follow-upClosedNormalDaniel Kovacek—Leonard Waters-HowellEmail
returnsinfluencer
18h●Responded5/5——Sep 11, 2025Sep 19, 2025
67171895Cancel subscription / Auto-replenishClosedNormalGayle HoweStudio ElevenFaith HilllChat
app
9d 14h○Sent, no reply———Sep 8, 2025Sep 19, 2025
26332052Birthday gift not receivedClosedNormalJazmyne Anderson—Chaz RennerEmail
samplesvipapp
13h○Sent, no reply———Sep 15, 2025Sep 19, 2025
29850262Cancel order requestClosedNormalIcie Cummerata—Mr. Skyla TrantowPhone
samplesdamaged
13h○Sent, no reply———Sep 12, 2025Sep 19, 2025
48116160Item authenticity concernClosedNormalBette Schaden—Leonard Waters-HowellEmail
shippingwholesalereturns
12h●Responded9/11——Sep 15, 2025Sep 19, 2025
96134598App login problemClosedNormalLarissa Schumm—Faith HilllEmail
loyaltysamplesbopis
11h○Sent, no reply———Sep 15, 2025Sep 19, 2025
63437171Wrong shade sentClosedLowNicolas Rau Sr.—Miss Amber Hintz Sr.Social
refundfragrancegift-card
10h⊘Not fired———Sep 12, 2025Sep 19, 2025
10447115Restock alert for backorderClosedNormalCassidy MedhurstPacific Beauty DistributorsGarth DooleyChat
shipping
6d 10h○Sent, no reply———Sep 11, 2025Sep 19, 2025
06447189Refund not receivedClosedNormalDr. Reece Gusikowski—Vilma GusikowskiEmail
loyaltyfragrance
8h●Responded3/5——Sep 16, 2025Sep 18, 2025
01843535Cancel subscription / Auto-replenishClosedNormalCamden Lesch—Oscar O'HaraEmail
fragranceshipping
8h○Sent, no reply———Sep 12, 2025Sep 18, 2025
36000966Store experience feedbackClosedUrgentHerman Altenwerth—Kaela FriesenEmail
gift-cardreturns
6h○Sent, no reply———Sep 17, 2025Sep 18, 2025
07301934App login problemClosedNormalOmer Balistreri V—Steve O'ConnerPhone
fragrancewholesale
6h○Sent, no reply———Sep 16, 2025Sep 18, 2025
51073955Klarna / Afterpay split issueClosedLowTitus King IV—Tommy KuvalisEmail—6h○Sent, no reply———Sep 15, 2025Sep 18, 2025
79873888Insider tier issueClosedNormalWillard Nicolas—Julie HodkiewiczChat
gift-card
6h○Sent, no reply———Sep 15, 2025Sep 18, 2025
65893267Missing items in shipmentClosedHighMr. Clay Hilpert—Amely PacochaPhone
fragrancedamagedrefund
6h○Sent, no reply———Sep 17, 2025Sep 18, 2025
51967407Cancel subscription / Auto-replenishClosedNormalShelley Carroll—Ignatius CummerataEmail
influencerloyaltyreturns
1d 5h●Responded4/5——Sep 11, 2025Sep 18, 2025
33252353Wholesale order questionClosedNormalLacy Jerde—Mr. Eliza Gerhold IVChat—5h⊘Not fired———Sep 17, 2025Sep 18, 2025
15459589Klarna / Afterpay split issueClosedNormalJay Langosh—Amely PacochaChat
damaged
4h●Responded5/5——Sep 15, 2025Sep 18, 2025
23943674App login problemClosedNormalEllie Kuhn—Dr. Mandy McLaughlinSocial
influencerdamaged
4h⊘Not fired———Sep 17, 2025Sep 18, 2025
98406188Insider tier issueClosedUrgentRodney Walker—Eula McKenzieChat—4h○Sent, no reply———Sep 13, 2025Sep 18, 2025
39601460Discount code not workingClosedUrgentElsie Schumm—Julie HodkiewiczEmail
fragrance
4h⊘Not fired———Sep 16, 2025Sep 18, 2025
28193170Restock alert for backorderClosedNormalCarlos Beer—Mr. Skyla TrantowPhone
damagedwholesalegift-card
4h○Sent, no reply———Sep 17, 2025Sep 18, 2025
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