TicketsAll tickets
Showing 9,051 - 9,100 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 22694970 | Restock alert for backorder | Closed | High |  Mr. Taylor Rogahn | — |  Jacklyn Dare | Chat | wholesale | 18h | ○Sent, no reply | — | — | — | Aug 30, 2025 | Sep 7, 2025 |
| 29343655 | Wholesale order question | Closed | Normal |  Zechariah Blick | — |  Mr. Eliza Gerhold IV | gift-cardapp | 15h | ○Sent, no reply | — | — | — | Sep 1, 2025 | Sep 7, 2025 | |
| 89858836 | Missing samples in order | Closed | Normal |  Patty Pfannerstill II | — |  Mr. Skyla Trantow | vipgift-carddamaged | 14h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 7, 2025 | |
| 93490085 | App crashes at checkout | Closed | High |  Dr. Jazmyn Wiegand-Wyman | — | Jacklyn Dare | Social | shippingrefund | 12h | ⊘Not fired | — | — | — | Sep 2, 2025 | Sep 7, 2025 |
| 67623236 | BOPIS pickup not ready | Closed | Normal |  Milo Koepp | — |  Eula McKenzie | Social | shippingreturns | 11h | ⊘Not fired | — | — | — | Aug 30, 2025 | Sep 7, 2025 |
| 96763549 | Store experience feedback | Closed | Low |  Jett Wolff | — |  Faith Hilll | loyalty | 11h | ⊘Not fired | — | — | — | Sep 3, 2025 | Sep 7, 2025 | |
| 35119225 | Cancel subscription / Auto-replenish | Closed | Normal |  D'angelo Rohan | — | Mr. Eliza Gerhold IV | Chat | wholesalesamples | 10h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 7, 2025 |
| 70429362 | BOPIS pickup not ready | Closed | Normal |  Dashawn Hintz | — | Eula McKenzie | Chat | samplesinfluencerapp | 9h | ●Responded | 3/5 | — | — | Sep 3, 2025 | Sep 6, 2025 |
| 41447431 | Wrong shade sent | Closed | Normal |  Jay Ziemann | — |  Lily Raynor | Chat | gift-cardshade-match | 9h | ⊘Not fired | — | — | — | Sep 4, 2025 | Sep 6, 2025 |
| 74590419 | Missing samples in order | Closed | Low |  Mrs. Ernestine Kassulke MD | — |  Mr. Cade Senger | vip | 1d 8h | ●Responded | 4/5 | — | — | Aug 29, 2025 | Sep 6, 2025 | |
| 42940599 | Birthday gift not received | Closed | Normal |  Bryant Champlin | — |  Leonard Waters-Howell | Phone | vip | 2d 7h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 6, 2025 |
| 86880450 | Birthday gift not received | Closed | Normal |  Audie Goyette | — |  Yazmin Jast | returnsapp | 2d 7h | ○Sent, no reply | — | — | — | Aug 31, 2025 | Sep 6, 2025 | |
| 15197481 | Missing samples in order | Closed | Normal |  Olga Hegmann | — |  Kaela Friesen | Chat | refundbopisvip | 1d 7h | ●Responded | 2/5 | — | — | Sep 2, 2025 | Sep 6, 2025 |
| 82205978 | Missing samples in order | Closed | Normal |  Ms. Caleigh Maggio | — |  Steve O'Conner | bopiswholesaledamaged | 6h | ●Responded | 4/5 | — | — | Sep 3, 2025 | Sep 6, 2025 | |
| 77404556 | Return after 30-day window | Closed | Normal |  Ms. Alexandra Toy | — | Leonard Waters-Howell | shade-match | 6h | ⊘Not fired | — | — | — | Sep 3, 2025 | Sep 6, 2025 | |
| 90422821 | Allergic reaction concern | Closed | Normal |  Alfreda Shields | — | Jacklyn Dare | Chat | shippingdamagedrefund | 6h | ○Sent, no reply | — | — | — | Sep 3, 2025 | Sep 6, 2025 |
| 24057068 | Cancel order request | Closed | Low |  Mike Reichel V | — |  Miss Amber Hintz Sr. | damaged | 1d 5h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 6, 2025 | |
| 37650416 | Item authenticity concern | Closed | High |  Johnny Fay | — | Yazmin Jast | wholesalereturnsshipping | 3h | ○Sent, no reply | — | — | — | Aug 30, 2025 | Sep 6, 2025 | |
| 54681333 | Missing samples in order | Closed | Normal |  Rolando Haag | — |  Kip Schroeder IV | samples | 3h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 6, 2025 | |
| 23315826 | Wholesale order question | Closed | Normal |  Winifred Hirthe | — | Lily Raynor | shippingrefunddamaged | 3h | ●Responded | 4/11 | — | — | Sep 3, 2025 | Sep 6, 2025 | |
| 10966351 | Pro discount enrollment | Closed | Normal |  Alan Little | — | Mr. Skyla Trantow | Phone | app | 3h | ⊘Not fired | — | — | — | Sep 3, 2025 | Sep 6, 2025 |
| 90028650 | Question about product ingredients | Closed | Normal |  Mariah Toy | — |  Julie Hodkiewicz | — | 3h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 6, 2025 | |
| 71812567 | Influencer code not working | Closed | Normal | Mike Reichel V | — |  Amely Pacocha | Chat | app | 3h | ○Sent, no reply | — | — | — | Sep 3, 2025 | Sep 6, 2025 |
| 74734290 | Gift card balance question | Closed | Normal |  Ernesto Keeling | — |  Dr. Mandy McLaughlin | Chat | bopis | 2h | ●Responded | 5/5 | — | — | Sep 4, 2025 | Sep 6, 2025 |
| 20327614 | Shipping cost question | Closed | Normal |  Mr. Alonzo Effertz | — |  Darryl Jacobi | shade-matchrefundapp | 2h | ●Responded | 10/11 | — | — | Sep 4, 2025 | Sep 6, 2025 | |
| 20627347 | Question about product ingredients | Closed | Normal |  Dominic Ankunding | — | Mr. Cade Senger | Chat | shade-match | 2h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 6, 2025 |
| 91349014 | Birthday gift not received | Closed | Normal |  Jacqueline Ferry | — |  Chaz Renner | Chat | bopisshade-matchfragrance | 2h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 6, 2025 |
| 76484873 | Influencer code not working | Closed | Normal |  Katelyn Dickens Jr. | — | Mr. Cade Senger | Chat | bopis | 1h | ⊘Not fired | — | — | — | Sep 4, 2025 | Sep 6, 2025 |
| 24155867 | Gift card balance question | Closed | Low |  Arnulfo Ritchie | — |  Mr. Lonie Hudson | Chat | bopis | 1h | ●Responded | 5/5 | — | — | Sep 5, 2025 | Sep 6, 2025 |
| 58614006 | Restock alert for backorder | Closed | Normal |  Skylar Cassin | — | Amely Pacocha | samplesbopisrefund | 1h | ○Sent, no reply | — | — | — | Sep 3, 2025 | Sep 6, 2025 | |
| 84618108 | Wholesale order question | Closed | Normal |  Austin Rosenbaum | — | Mr. Cade Senger | bopisdamagedshade-match | 1d | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 6, 2025 | |
| 03359077 | Gift card balance question | Closed | High |  Myra Hilll | — | Mr. Skyla Trantow | Chat | refundbopis | 1d 22h | ⊘Not fired | — | — | — | Aug 28, 2025 | Sep 6, 2025 |
| 15094903 | Wrong shade sent | Closed | Low |  Denise Fritsch | — | Lily Raynor | Chat | damagedinfluencerwholesale | 22h | ○Sent, no reply | — | — | — | Sep 1, 2025 | Sep 6, 2025 |
| 26482153 | Wrong shade sent | Closed | Low |  Roy D'Amore | — | Amely Pacocha | samplesreturns | 7d 21h | ○Sent, no reply | — | — | — | Aug 23, 2025 | Sep 6, 2025 | |
| 35234149 | Discount code not working | Closed | High |  Deanna Cole DDS | — | Eula McKenzie | Chat | bopisfragranceloyalty | 20h | ●Responded | 10/11 | — | — | Sep 4, 2025 | Sep 6, 2025 |
| 80748547 | Refund not received | Closed | Urgent |  Arthur Gutmann | — |  Ignatius Cummerata | Chat | influencerrefund | 19h | ⊘Not fired | — | — | — | Sep 1, 2025 | Sep 6, 2025 |
| 93653351 | Gift card balance question | Closed | Normal |  Gerard Ledner DVM | — |  Vilma Gusikowski | appshippingsamples | 2d 18h | ⊘Not fired | — | — | — | Sep 1, 2025 | Sep 6, 2025 | |
| 49735867 | Influencer code not working | Closed | Low |  Tasha Yundt | — | Mr. Cade Senger | Chat | wholesalerefunddamaged | 17h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 6, 2025 |
| 06899590 | Shipping cost question | Closed | Low |  Hugh Cummerata | — | Jacklyn Dare | Phone | shipping | 2d 13h | ○Sent, no reply | — | — | — | Aug 28, 2025 | Sep 6, 2025 |
| 04067389 | Birthday gift not received | Closed | Low |  Maude Bogan | — | Chaz Renner | gift-cardbopiswholesale | 1d 13h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 6, 2025 | |
| 77235095 | Store experience feedback | Closed | Low |  Rocky Koch | — | Chaz Renner | gift-card | 2d 13h | ●Responded | 4/5 | — | — | Aug 28, 2025 | Sep 6, 2025 | |
| 02486942 | BOPIS order cancelled at store | Closed | Normal |  Chyna Langworth | — | Mr. Eliza Gerhold IV | Chat | damagedappfragrance | 12h | ●Responded | 10/11 | — | — | Aug 30, 2025 | Sep 6, 2025 |
| 00951876 | Return after 30-day window | Closed | Normal |  Alisa Ward | — | Kaela Friesen | Chat | — | 10h | ●Responded | 10/11 | — | — | Sep 3, 2025 | Sep 6, 2025 |
| 09857110 | App crashes at checkout | Closed | Normal |  Louis Herman | — | Mr. Cade Senger | samples | 7h | ⊘Not fired | — | — | — | Aug 30, 2025 | Sep 5, 2025 | |
| 75526802 | Address change after shipping | Closed | Low |  Lisette Block | — |  Garth Dooley | Chat | shippinginfluencer | 6h | ●Responded | 2/5 | — | — | Sep 2, 2025 | Sep 5, 2025 |
| 08492775 | Influencer code not working | Closed | Normal |  Ron Sawayn | Highland Apothecary Co | Yazmin Jast | gift-card | 6h | ○Sent, no reply | — | — | — | Aug 31, 2025 | Sep 5, 2025 | |
| 22419322 | Cancel order request | Closed | Normal |  Alessia Fahey | — | Mr. Eliza Gerhold IV | fragrancegift-cardshade-match | 6h | ●Responded | 2/5 | — | — | Sep 1, 2025 | Sep 5, 2025 | |
| 79524016 | Wrong shade sent | Closed | Urgent |  Delbert Morar DVM | — | Eula McKenzie | bopisloyalty | 6h | ●Responded | 4/5 | — | — | Sep 3, 2025 | Sep 5, 2025 | |
| 47301988 | Address change after shipping | Closed | Normal |  Ethelyn Marquardt | — | Mr. Eliza Gerhold IV | damagedgift-card | 5h | ●Responded | 5/5 | — | — | Sep 4, 2025 | Sep 5, 2025 | |
| 97019189 | Birthday gift not received | Closed | High |  Lesley Rowe Sr. | — |  Tommy Kuvalis | — | 4h | ●Responded | 5/5 | — | — | Sep 1, 2025 | Sep 5, 2025 |