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Showing 9,201 - 9,250 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 58377451 | Where is my order? | Closed | High |  Ms. Lila Champlin | Verde Concierge |  Lily Raynor | samplesinfluencergift-card | 6h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Sep 2, 2025 | |
| 96066969 | Missing samples in order | Closed | Normal |  Franklin Heller | — |  Mr. Cade Senger | — | 6h | ⊘Not fired | — | — | — | Aug 28, 2025 | Sep 2, 2025 | |
| 20901698 | Allergic reaction concern | Closed | Low |  Loyce Ferry | — |  Dr. Mandy McLaughlin | Phone | — | 6h | ○Sent, no reply | — | — | — | Sep 1, 2025 | Sep 2, 2025 |
| 49480308 | Restock alert for backorder | Closed | Normal |  Kay Schoen | — |  Tommy Kuvalis | Chat | shade-matchinfluencer | 5h | ●Responded | 5/5 | — | — | Aug 29, 2025 | Sep 2, 2025 |
| 85593952 | Klarna / Afterpay split issue | Closed | Normal |  Howard Bahringer | — |  Mr. Eliza Gerhold IV | Chat | gift-card | 4h | ●Responded | 5/5 | — | — | Aug 27, 2025 | Sep 2, 2025 |
| 36548053 | Discount code not working | Closed | High |  Harvey Reichert | — |  Julie Hodkiewicz | Chat | influencer | 4h | ●Responded | 5/5 | — | — | Sep 1, 2025 | Sep 2, 2025 |
| 65070128 | Discount code not working | Closed | Normal |  Pam Hauck | — |  Yazmin Jast | loyaltyreturnsfragrance | 4h | ●Responded | 5/5 | — | — | Aug 30, 2025 | Sep 2, 2025 | |
| 08080744 | Cancel order request | Closed | High |  Forrest Considine-Conroy | — |  Jacklyn Dare | shade-matchgift-cardsamples | 1d 3h | ●Responded | 9/11 | — | — | Aug 26, 2025 | Sep 2, 2025 | |
| 42752121 | Foundation match help | Closed | Normal |  Arvel Schroeder | — |  Amely Pacocha | — | 2h | ●Responded | 5/5 | — | — | Aug 29, 2025 | Sep 2, 2025 | |
| 57525613 | Cancel order request | Closed | Normal |  Krista Franecki | — | Tommy Kuvalis | influencersamples | 2h | ●Responded | 7/11 | — | — | Aug 29, 2025 | Sep 2, 2025 | |
| 01327122 | Address change after shipping | Closed | Normal |  Madilyn Armstrong III | — | Tommy Kuvalis | loyalty | 2h | ●Responded | 5/5 | — | — | Aug 28, 2025 | Sep 2, 2025 | |
| 12888586 | Missing samples in order | Closed | Normal |  Mildred Gutkowski | — |  Garth Dooley | influencershade-match | 1h | ○Sent, no reply | — | — | — | Aug 31, 2025 | Sep 2, 2025 | |
| 34443798 | Order arrived damaged | Closed | Normal |  Theron Wyman | — | Yazmin Jast | loyalty | 6d 1h | ●Responded | 4/11 | — | — | Aug 24, 2025 | Sep 2, 2025 | |
| 56163735 | Pro discount enrollment | Closed | Normal |  Anthony Streich | — |  Kaela Friesen | Phone | damaged | 1d | ○Sent, no reply | — | — | — | Aug 26, 2025 | Sep 2, 2025 |
| 38464336 | BOPIS pickup not ready | Closed | Normal |  Robb Schoen | — |  Vilma Gusikowski | Chat | vipdamaged | 1d 21h | ○Sent, no reply | — | — | — | Aug 28, 2025 | Sep 2, 2025 |
| 87362482 | Pro discount enrollment | Closed | Normal |  Carol Baumbach | — | Lily Raynor | — | 16h | ●Responded | 4/5 | — | — | Aug 28, 2025 | Sep 2, 2025 | |
| 12290680 | Cancel subscription / Auto-replenish | Closed | Normal |  Rochelle Kunze | — |  Faith Hilll | bopis | 4d 14h | ⊘Not fired | — | — | — | Aug 22, 2025 | Sep 2, 2025 | |
| 48205820 | Influencer code not working | Closed | Normal |  Michelle Schaefer | — |  Katrina Johns | Social | influencerreturnsrefund | 13h | ⊘Not fired | — | — | — | Aug 27, 2025 | Sep 2, 2025 |
| 15195842 | Influencer code not working | Closed | Normal |  Miss Nettie Muller | — | Faith Hilll | Chat | returnswholesale | 2d 13h | ○Sent, no reply | — | — | — | Aug 28, 2025 | Sep 2, 2025 |
| 54838437 | Wrong shade sent | Closed | Normal |  Jovanny Upton | — |  Steve O'Conner | Phone | — | 2d 9h | ○Sent, no reply | — | — | — | Aug 28, 2025 | Sep 1, 2025 |
| 00779054 | Question about product ingredients | Closed | Normal |  Lauren Bergnaum | — |  Oscar O'Hara | Chat | — | 9h | ●Responded | 4/5 | — | — | Aug 26, 2025 | Sep 1, 2025 |
| 21500364 | Item authenticity concern | Closed | Low |  Kian Mayer DDS | — |  Darryl Jacobi | Chat | — | 7h | ●Responded | 5/5 | — | — | Aug 29, 2025 | Sep 1, 2025 |
| 03762445 | Birthday gift not received | Closed | Low |  Shaylee Frami | — | Tommy Kuvalis | Social | returnsfragrance | 7h | ⊘Not fired | — | — | — | Aug 25, 2025 | Sep 1, 2025 |
| 36936672 | Discount code not working | Closed | Normal |  Triston Wuckert | — |  Chaz Renner | Chat | gift-card | 6h | ⊘Not fired | — | — | — | Aug 30, 2025 | Sep 1, 2025 |
| 51992007 | Shipping cost question | Closed | High |  Faith Ziemann | — | Mr. Eliza Gerhold IV | wholesale | 6h | ○Sent, no reply | — | — | — | Aug 28, 2025 | Sep 1, 2025 | |
| 48746618 | Missing items in shipment | Closed | Normal |  Ralph Treutel | Studio Eleven | Dr. Mandy McLaughlin | Chat | samples | 4h | ●Responded | 5/5 | — | — | Aug 29, 2025 | Sep 1, 2025 |
| 03779416 | Pro discount enrollment | Closed | Normal |  Ted Swift | — | Kaela Friesen | Chat | returnsrefund | 4h | ○Sent, no reply | — | — | — | Aug 28, 2025 | Sep 1, 2025 |
| 80190900 | Gift card balance question | Closed | Low |  Lorena Cremin Jr. | — | Katrina Johns | wholesaleshade-match | 1d 4h | ●Responded | 3/5 | — | — | Aug 28, 2025 | Sep 1, 2025 | |
| 82223783 | Return after 30-day window | Closed | Normal |  Rosendo Shanahan | — | Yazmin Jast | — | 3h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Sep 1, 2025 | |
| 40116000 | Wrong shade sent | Closed | Normal |  Deven Waters | Verde Concierge |  Miss Amber Hintz Sr. | Chat | returns | 3h | ○Sent, no reply | — | — | — | Aug 26, 2025 | Sep 1, 2025 |
| 63927073 | Foundation match help | Closed | Normal |  Ms. Deshaun McCullough MD | — | Kaela Friesen | Chat | fragranceapp | 3h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Sep 1, 2025 |
| 02517464 | Store experience feedback | Closed | High |  Devonte Nolan Sr. | — | Kaela Friesen | Chat | vip | 2h | ○Sent, no reply | — | — | — | Aug 27, 2025 | Sep 1, 2025 |
| 94540913 | Insider tier issue | Closed | Normal |  Milo Koepp | — | Steve O'Conner | — | 2h | ○Sent, no reply | — | — | — | Aug 28, 2025 | Sep 1, 2025 | |
| 53953230 | Order arrived damaged | Closed | Normal |  Glen Wilkinson | — |  Leonard Waters-Howell | shippingloyalty | 2h | ●Responded | 5/5 | — | — | Aug 29, 2025 | Sep 1, 2025 | |
| 49166999 | Pro discount enrollment | Closed | Low |  Daniel Miller | — | Faith Hilll | Chat | — | 1d 2h | ○Sent, no reply | — | — | — | Aug 27, 2025 | Sep 1, 2025 |
| 01722487 | Refund not received | Closed | High |  Miss Beatrice Dach | — | Leonard Waters-Howell | Chat | fragrancerefundbopis | 2h | ●Responded | 5/5 | — | — | Aug 26, 2025 | Sep 1, 2025 |
| 82158077 | Refund not received | Closed | Normal |  Laurie Pagac | — | Steve O'Conner | shade-matchwholesale | 1h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Sep 1, 2025 | |
| 77103055 | Cancel order request | Closed | Low |  Sadie Littel | — | Mr. Eliza Gerhold IV | Social | shipping | 1h | ⊘Not fired | — | — | — | Aug 27, 2025 | Sep 1, 2025 |
| 57511812 | Cancel order request | Closed | Normal |  Anthony Schaefer | — | Jacklyn Dare | Chat | bopis | 3d | ○Sent, no reply | — | — | — | Aug 23, 2025 | Sep 1, 2025 |
| 61600343 | Lost package follow-up | Closed | Normal |  Claire Wiegand | — | Julie Hodkiewicz | Phone | — | 22h | ●Responded | 5/5 | — | — | Aug 29, 2025 | Sep 1, 2025 |
| 08902925 | Shipping cost question | Closed | Normal |  Camden Lesch | — | Faith Hilll | — | 2d 21h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Sep 1, 2025 | |
| 87548989 | Cancel subscription / Auto-replenish | Closed | Normal |  Jessyca Balistreri | — | Amely Pacocha | — | 1d 21h | ●Responded | 3/5 | — | — | Aug 28, 2025 | Sep 1, 2025 | |
| 73412452 | Pro discount enrollment | Closed | High |  Aliyah Lehner | — | Dr. Mandy McLaughlin | Chat | influencershade-matchwholesale | 17h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Sep 1, 2025 |
| 77000372 | Where is my order? | Closed | Normal |  Alton Greenfelder | — |  Mr. Lonie Hudson | Chat | loyaltywholesale | 16h | ●Responded | 4/5 | — | — | Aug 28, 2025 | Sep 1, 2025 |
| 34456650 | Store experience feedback | Closed | Normal |  Ellie Kuhn | — | Dr. Mandy McLaughlin | Chat | vipreturns | 14h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Sep 1, 2025 |
| 56738377 | Where is my order? | Closed | Normal |  Mr. Estefania Lesch | — |  Eula McKenzie | Chat | vip | 13h | ○Sent, no reply | — | — | — | Aug 30, 2025 | Sep 1, 2025 |
| 83660210 | Where is my order? | Closed | Normal | Mr. Estefania Lesch | — | Tommy Kuvalis | shipping | 7d 12h | ○Sent, no reply | — | — | — | Aug 17, 2025 | Sep 1, 2025 | |
| 62135119 | BOPIS order cancelled at store | Closed | Normal |  Janiya Krajcik | — | Steve O'Conner | Social | returnsrefund | 12h | ⊘Not fired | — | — | — | Aug 28, 2025 | Sep 1, 2025 |
| 20001025 | Question about product ingredients | Closed | Low |  Jordi Gulgowski-Kautzer | — | Kaela Friesen | Chat | — | 2d 12h | ●Responded | 4/5 | — | — | Aug 26, 2025 | Sep 1, 2025 |
| 01686893 | App crashes at checkout | Closed | Urgent |  Gretchen Price | Aurora Hotels Group | Leonard Waters-Howell | Chat | viployaltybopis | 11h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Sep 1, 2025 |