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Showing 9,501 - 9,550 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 67121900 | Discount code not working | Closed | Normal |  Stacy Barrows III | — |  Yazmin Jast | — | 2d 1h | ●Responded | 3/5 | — | — | Aug 19, 2025 | Aug 24, 2025 | |
| 10244656 | Missing samples in order | Closed | Normal |  Jovanny Upton | — |  Eula McKenzie | Chat | shippingapp | 1h | ⊘Not fired | — | — | — | Aug 23, 2025 | Aug 24, 2025 |
| 26284532 | Pro discount enrollment | Closed | Normal |  Nayeli Schowalter | — |  Amely Pacocha | appreturns | 1h | ●Responded | 5/5 | — | — | Aug 23, 2025 | Aug 24, 2025 | |
| 52105456 | Discount code not working | Closed | High |  Lisette Block | — |  Dr. Mandy McLaughlin | Chat | damaged | 20h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 24, 2025 |
| 24060737 | Wrong shade sent | Closed | Urgent |  Lesly Watsica | — | Dr. Mandy McLaughlin | Chat | wholesalegift-card | 18h | ○Sent, no reply | — | — | — | Aug 16, 2025 | Aug 24, 2025 |
| 66892624 | Return after 30-day window | Closed | Urgent |  Rose Ruecker | — |  Mr. Lonie Hudson | — | 18h | ●Responded | 5/5 | — | — | Aug 19, 2025 | Aug 24, 2025 | |
| 00897682 | Cancel subscription / Auto-replenish | Closed | Normal |  Shelley Carroll | — |  Miss Amber Hintz Sr. | apployaltyfragrance | 2d 18h | ●Responded | 9/11 | — | — | Aug 18, 2025 | Aug 24, 2025 | |
| 32919435 | Refund not received | Closed | Urgent |  Elsa Stracke | Studio Eleven | Mr. Lonie Hudson | Chat | — | 2d 17h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 24, 2025 |
| 47034719 | Order arrived damaged | Closed | High |  Dashawn Hintz | — | Eula McKenzie | Chat | damagedvipsamples | 14h | ●Responded | 4/5 | — | — | Aug 16, 2025 | Aug 24, 2025 |
| 67027654 | Missing items in shipment | Closed | Normal |  Laisha Gusikowski | — |  Mr. Skyla Trantow | Social | damagedinfluencersamples | 1d 12h | ⊘Not fired | — | — | — | Aug 19, 2025 | Aug 24, 2025 |
| 60152097 | Cancel order request | Closed | Normal |  Dr. Timmy Ondricka | — | Miss Amber Hintz Sr. | Chat | wholesaleshade-match | 11h | ○Sent, no reply | — | — | — | Aug 16, 2025 | Aug 24, 2025 |
| 57916717 | Allergic reaction concern | Closed | Normal |  Renee Spinka | — |  Mr. Eliza Gerhold IV | Phone | appsamplesfragrance | 1d 10h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 24, 2025 |
| 49291951 | Gift card balance question | Closed | Normal |  Makenzie Hilpert | — |  Lily Raynor | gift-card | 10h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 24, 2025 | |
| 20209935 | Return after 30-day window | Closed | Normal |  Ms. Dallin Schmitt | — |  Steve O'Conner | app | 8h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 23, 2025 | |
| 00404287 | Where is my order? | Closed | Low |  Caesar Bednar | — | Dr. Mandy McLaughlin | damagedrefund | 1d 7h | ○Sent, no reply | — | — | — | Aug 17, 2025 | Aug 23, 2025 | |
| 00253531 | Lost package follow-up | Closed | Low |  Julia Bosco | — | Yazmin Jast | Chat | loyaltyfragrance | 1d 6h | ●Responded | 4/5 | — | — | Aug 15, 2025 | Aug 23, 2025 |
| 26095442 | Influencer code not working | Closed | Low |  Julian Koss | — |  Tommy Kuvalis | Social | vipfragrance | 5h | ⊘Not fired | — | — | — | Aug 21, 2025 | Aug 23, 2025 |
| 39343215 | Discount code not working | Closed | Normal |  Connie Okuneva III | — | Mr. Skyla Trantow | Social | app | 4h | ⊘Not fired | — | — | — | Aug 20, 2025 | Aug 23, 2025 |
| 13949470 | Lost package follow-up | Closed | Normal |  Van Heaney | — |  Kip Schroeder IV | Chat | — | 3h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 23, 2025 |
| 55221039 | Wholesale order question | Closed | Normal |  Mamie Wehner | — |  Jacklyn Dare | vipshipping | 3h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 23, 2025 | |
| 84608756 | Order arrived damaged | Closed | Normal |  Kamren Schneider Sr. | — | Steve O'Conner | fragrancesamplesvip | 3h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 23, 2025 | |
| 90876752 | Return after 30-day window | Closed | Normal |  Jimmie Klein | — | Lily Raynor | Chat | app | 1d 3h | ○Sent, no reply | — | — | — | Aug 18, 2025 | Aug 23, 2025 |
| 43642663 | Foundation match help | Closed | Normal |  Mr. Luis Kuhn | — |  Garth Dooley | Chat | shade-match | 3h | ●Responded | 9/11 | — | — | Aug 19, 2025 | Aug 23, 2025 |
| 64826206 | Missing items in shipment | Closed | Normal |  Carlton Stoltenberg | — | Amely Pacocha | Chat | — | 2h | ○Sent, no reply | — | — | — | Aug 16, 2025 | Aug 23, 2025 |
| 55584609 | Wrong shade sent | Closed | Normal |  Delfina Howell DVM | — | Mr. Skyla Trantow | — | 2h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 23, 2025 | |
| 34080957 | Insider tier issue | Closed | Normal |  Tonya Littel | — | Amely Pacocha | Chat | fragrancegift-cardshade-match | 1h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 23, 2025 |
| 85586797 | Allergic reaction concern | Closed | Normal |  Chyna Langworth | — | Amely Pacocha | — | 1h | ●Responded | 5/5 | — | — | Aug 18, 2025 | Aug 23, 2025 | |
| 56579006 | Refund not received | Closed | Low |  Cletus McCullough | — | Tommy Kuvalis | damagedvipreturns | 23h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 23, 2025 | |
| 83864664 | App crashes at checkout | Closed | High |  Milan Graham Jr. | — | Steve O'Conner | Chat | shade-match | 23h | ●Responded | 5/5 | — | — | Aug 19, 2025 | Aug 23, 2025 |
| 85995535 | Missing samples in order | Closed | Low | Tonya Littel | — |  Oscar O'Hara | app | 21h | ●Responded | 4/5 | — | — | Aug 15, 2025 | Aug 23, 2025 | |
| 52843790 | Return after 30-day window | Closed | Normal |  Damien Stehr | — |  Faith Hilll | — | 1d 21h | ⊘Not fired | — | — | — | Aug 14, 2025 | Aug 23, 2025 | |
| 11444519 | Missing samples in order | Closed | Normal |  Dr. William Gerlach | — | Faith Hilll | Chat | influencerwholesale | 2d 17h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 23, 2025 |
| 66863978 | Store experience feedback | Closed | Low |  Alfred Dibbert | — | Mr. Eliza Gerhold IV | vipapp | 1d 12h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 23, 2025 | |
| 15017524 | App login problem | Closed | Low |  Della McKenzie | — | Yazmin Jast | Phone | shade-match | 12h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 23, 2025 |
| 13304254 | Allergic reaction concern | Closed | Normal |  Glen Breitenberg | — | Jacklyn Dare | Phone | loyaltyfragrancewholesale | 11h | ●Responded | 5/5 | — | — | Aug 16, 2025 | Aug 23, 2025 |
| 44450003 | Cancel subscription / Auto-replenish | Closed | Low |  Norwood Crist DDS | — | Mr. Skyla Trantow | returnsbopisapp | 9h | ○Sent, no reply | — | — | — | Aug 18, 2025 | Aug 22, 2025 | |
| 22375308 | Missing samples in order | Closed | Normal |  Vickie Bruen | — |  Chaz Renner | Social | shade-matchfragrance | 6h | ⊘Not fired | — | — | — | Aug 15, 2025 | Aug 22, 2025 |
| 91141360 | Shipping cost question | Closed | High |  Kayleigh D'Amore | Studio Eleven | Eula McKenzie | Social | damaged | 6h | ⊘Not fired | — | — | — | Aug 18, 2025 | Aug 22, 2025 |
| 45798832 | Missing samples in order | Closed | Normal |  Mr. Giovani Kuhn | — |  Mr. Cade Senger | — | 6h | ○Sent, no reply | — | — | — | Aug 18, 2025 | Aug 22, 2025 | |
| 29091870 | Loyalty points not posting | Closed | Normal |  Devonte Nolan Sr. | — |  Kaela Friesen | shipping | 6h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 22, 2025 | |
| 92099582 | Cancel order request | Closed | Low | Damien Stehr | — | Amely Pacocha | Chat | — | 5h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 22, 2025 |
| 20334749 | Cancel order request | Closed | Normal |  Dr. Granville Shields V | — | Garth Dooley | gift-cardshipping | 5h | ●Responded | 3/5 | — | — | Aug 15, 2025 | Aug 22, 2025 | |
| 54465193 | Address change after shipping | Closed | Normal |  Mr. Damon Friesen | — | Miss Amber Hintz Sr. | appvip | 5h | ●Responded | 5/5 | — | — | Aug 20, 2025 | Aug 22, 2025 | |
| 65707114 | Cancel order request | Closed | High |  Joe Denesik | — |  Ignatius Cummerata | bopis | 4h | ●Responded | 9/11 | — | — | Aug 19, 2025 | Aug 22, 2025 | |
| 52550772 | Discount code not working | Closed | Normal |  Mr. Sam Adams | — | Eula McKenzie | Social | — | 4h | ⊘Not fired | — | — | — | Aug 18, 2025 | Aug 22, 2025 |
| 00038055 | BOPIS pickup not ready | Closed | Normal |  Melinda Runolfsdottir | — | Kip Schroeder IV | shade-matchapprefund | 4h | ○Sent, no reply | — | — | — | Aug 16, 2025 | Aug 22, 2025 | |
| 61926372 | App login problem | Closed | Normal |  Gary Berge | — | Miss Amber Hintz Sr. | Chat | — | 4h | ⊘Not fired | — | — | — | Aug 20, 2025 | Aug 22, 2025 |
| 94061858 | Birthday gift not received | Closed | Normal |  Triston Wuckert | — |  Vilma Gusikowski | — | 2d 4h | ●Responded | 2/5 | — | — | Aug 15, 2025 | Aug 22, 2025 | |
| 78382449 | Pro discount enrollment | Closed | Normal |  Miss Christop Grimes | — | Faith Hilll | shade-match | 3h | ●Responded | 5/5 | — | — | Aug 21, 2025 | Aug 22, 2025 | |
| 63526906 | App login problem | Closed | Normal |  Ottis Maggio | — | Chaz Renner | Chat | shippingwholesale | 3h | ⊘Not fired | — | — | — | Aug 18, 2025 | Aug 22, 2025 |