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Showing 9,951 - 10,000 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 68814212 | BOPIS pickup not ready | Closed | High |  Mr. Dexter Walker-Koch | — |  Miss Amber Hintz Sr. | returnssamplesshipping | 18h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 11, 2025 | |
| 71270287 | Refund not received | Closed | Normal |  Haleigh Kling | — |  Mr. Skyla Trantow | shade-matchapp | 17h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 11, 2025 | |
| 14569903 | Order arrived damaged | Closed | Low |  Mr. Don Baumbach | Crown Department Stores |  Vilma Gusikowski | Phone | — | 2d 17h | ⊘Not fired | — | — | — | Aug 1, 2025 | Aug 11, 2025 |
| 29663414 | Allergic reaction concern | Closed | High |  Mr. Benjamin Ryan | — |  Chaz Renner | — | 16h | ○Sent, no reply | — | — | — | Aug 9, 2025 | Aug 11, 2025 | |
| 72013986 | Store experience feedback | Closed | Normal |  Mattie Bahringer | — |  Garth Dooley | refundshipping | 15h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 11, 2025 | |
| 45534410 | App crashes at checkout | Closed | High |  Reyes Orn | — | Miss Amber Hintz Sr. | samplesinfluencerdamaged | 14h | ⊘Not fired | — | — | — | Aug 8, 2025 | Aug 11, 2025 | |
| 00797431 | Foundation match help | Closed | Low |  Henrietta Jacobi DDS | — |  Julie Hodkiewicz | fragrance | 14h | ●Responded | 5/5 | — | — | Aug 5, 2025 | Aug 11, 2025 | |
| 54835566 | Cancel order request | Closed | High |  Alfreda Shields | — |  Eula McKenzie | Social | — | 14h | ⊘Not fired | — | — | — | Aug 6, 2025 | Aug 11, 2025 |
| 65454231 | Wrong shade sent | Closed | Normal |  Katrina Hessel | — |  Oscar O'Hara | Phone | fragranceinfluencer | 6d 13h | ●Responded | 7/11 | — | — | Jul 29, 2025 | Aug 11, 2025 |
| 00428710 | Refund not received | Closed | Low |  Stella Koch | — | Vilma Gusikowski | — | 12h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 11, 2025 | |
| 92992843 | Question about product ingredients | Closed | Low |  Norberto Kertzmann | — |  Mr. Eliza Gerhold IV | Chat | returnswholesale | 12h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 11, 2025 |
| 00549222 | BOPIS pickup not ready | Closed | Normal |  Roman McClure | — |  Steve O'Conner | shade-match | 1d 12h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 11, 2025 | |
| 32651163 | Refund not received | Closed | Normal |  Britney Kilback-Bartell | — |  Leonard Waters-Howell | loyaltyreturnsvip | 8d 11h | ○Sent, no reply | — | — | — | Jul 28, 2025 | Aug 11, 2025 | |
| 41612546 | Address change after shipping | Closed | Normal |  Veronica Russel | — |  Faith Hilll | — | 2d 11h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 11, 2025 | |
| 17661118 | Klarna / Afterpay split issue | Closed | Low |  Mr. Jesse Lueilwitz | — |  Ignatius Cummerata | Chat | influencerapp | 2d 10h | ●Responded | 3/5 | — | — | Aug 1, 2025 | Aug 11, 2025 |
| 26977824 | App crashes at checkout | Closed | Normal |  Anita Kerluke | — |  Katrina Johns | Chat | — | 10h | ⊘Not fired | — | — | — | Aug 7, 2025 | Aug 11, 2025 |
| 35929174 | Cancel subscription / Auto-replenish | Closed | Normal | Veronica Russel | — | Mr. Eliza Gerhold IV | — | 2d 9h | ●Responded | 4/5 | — | — | Aug 4, 2025 | Aug 10, 2025 | |
| 51335327 | Return after 30-day window | Closed | Normal |  Misty Douglas | — | Oscar O'Hara | shippingsamples | 6h | ⊘Not fired | — | — | — | Aug 5, 2025 | Aug 10, 2025 | |
| 90511782 | Loyalty points not posting | Closed | Low |  Immanuel Hayes | — | Garth Dooley | vip | 6h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 10, 2025 | |
| 49854559 | Price match request | Closed | Normal |  Suzanne Rolfson Sr. | — |  Yazmin Jast | gift-card | 6h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 10, 2025 | |
| 02170315 | Store experience feedback | Closed | Normal |  Orrin Lesch | — |  Darryl Jacobi | gift-card | 6h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 10, 2025 | |
| 21281527 | Klarna / Afterpay split issue | Closed | High |  Mr. Wallace Rau | — | Garth Dooley | influencershipping | 6h | ○Sent, no reply | — | — | — | Aug 9, 2025 | Aug 10, 2025 | |
| 15927766 | App crashes at checkout | Closed | Normal |  Rodney Walker | — | Miss Amber Hintz Sr. | Phone | — | 6h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 10, 2025 |
| 68192420 | App login problem | Closed | Urgent |  Jo Tillman | — |  Kaela Friesen | Chat | — | 6h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 10, 2025 |
| 40484626 | Where is my order? | Closed | Normal |  Aron Boyer | — |  Kip Schroeder IV | Phone | refund | 5h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 10, 2025 |
| 81584163 | Loyalty points not posting | Closed | Normal |  Kurtis Denesik | — | Ignatius Cummerata | appgift-card | 5h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 10, 2025 | |
| 02152097 | Missing items in shipment | Closed | Normal |  Robb Schoen | — | Julie Hodkiewicz | Social | wholesalebopis | 4h | ⊘Not fired | — | — | — | Aug 3, 2025 | Aug 10, 2025 |
| 19018398 | Missing samples in order | Closed | High |  Derrick Hodkiewicz | Coastal Spas & Wellness | Ignatius Cummerata | Chat | — | 4h | ⊘Not fired | — | — | — | Aug 6, 2025 | Aug 10, 2025 |
| 96076788 | Address change after shipping | Closed | Normal |  Karen Flatley | — | Yazmin Jast | Chat | wholesaleshade-matchreturns | 3h | ○Sent, no reply | — | — | — | Aug 3, 2025 | Aug 10, 2025 |
| 34304025 | Loyalty points not posting | Closed | Low |  Nora Schumm | — | Mr. Skyla Trantow | Chat | returns | 2h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 10, 2025 |
| 18619152 | Store experience feedback | Closed | Normal |  Jonatan Hammes-Toy | — | Leonard Waters-Howell | Chat | bopis | 2h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 10, 2025 |
| 90224148 | Item authenticity concern | Closed | Normal |  Tamia Hills | — | Mr. Skyla Trantow | — | 1h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 10, 2025 | |
| 50613175 | Shipping cost question | Closed | Normal |  Glen Wilkinson | — | Eula McKenzie | fragranceshade-matchsamples | 1h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 10, 2025 | |
| 86215813 | Missing samples in order | Closed | High |  Miss Emma Weimann | — | Mr. Eliza Gerhold IV | Chat | loyalty | 1d | ●Responded | 5/5 | — | — | Aug 8, 2025 | Aug 10, 2025 |
| 37119367 | Lost package follow-up | Closed | High |  Ted Swift | — | Garth Dooley | Phone | shippingdamaged | 2d 23h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 10, 2025 |
| 28410968 | Allergic reaction concern | Closed | Urgent |  Quincy Hoeger | — | Vilma Gusikowski | Chat | loyalty | 21h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 10, 2025 |
| 99172792 | Missing samples in order | Closed | Low |  Alan Rosenbaum | — | Faith Hilll | Chat | refund | 2d 19h | ●Responded | 4/5 | — | — | Aug 2, 2025 | Aug 10, 2025 |
| 91903652 | App login problem | Closed | Normal |  Oliver Dibbert | — | Yazmin Jast | Chat | returnsshipping | 2d 14h | ●Responded | 2/5 | — | — | Aug 1, 2025 | Aug 10, 2025 |
| 93195190 | Question about product ingredients | Closed | Normal |  Scottie Schaefer DDS | — | Chaz Renner | refundshipping | 14h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 10, 2025 | |
| 26013847 | Shipping cost question | Closed | Normal |  Vickie Bruen | — | Chaz Renner | influencerfragrancevip | 1d 14h | ●Responded | 4/5 | — | — | Aug 7, 2025 | Aug 10, 2025 | |
| 44348368 | Discount code not working | Closed | Normal |  Alfred Hahn-Terry | — | Kip Schroeder IV | Chat | — | 1d 13h | ⊘Not fired | — | — | — | Aug 4, 2025 | Aug 10, 2025 |
| 37780736 | Restock alert for backorder | Closed | High |  Orval Considine I | — | Chaz Renner | samplesfragranceshipping | 11h | ●Responded | 5/5 | — | — | Aug 5, 2025 | Aug 10, 2025 | |
| 06191686 | BOPIS order cancelled at store | Closed | High |  Clovis Braun I | — | Miss Amber Hintz Sr. | Chat | damagedinfluencerwholesale | 10h | ⊘Not fired | — | — | — | Aug 6, 2025 | Aug 10, 2025 |
| 72582391 | Return after 30-day window | Closed | Normal |  Caleb Cronin | — | Mr. Skyla Trantow | refundshippingwholesale | 8d 9h | ●Responded | 1/11 | — | — | Jul 27, 2025 | Aug 9, 2025 | |
| 08176242 | Influencer code not working | Closed | Normal |  Loyce Ferry | — | Leonard Waters-Howell | loyalty | 9h | ●Responded | 10/11 | — | — | Aug 5, 2025 | Aug 9, 2025 | |
| 41869401 | Klarna / Afterpay split issue | Closed | Normal |  Akeem Bernier | — | Ignatius Cummerata | Phone | influencerwholesale | 7h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 9, 2025 |
| 30439436 | Cancel order request | Closed | Normal |  Tonya Littel | — | Chaz Renner | gift-card | 7h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 9, 2025 | |
| 40716826 | Store experience feedback | Closed | Normal |  Roland Ortiz-McGlynn | — |  Mr. Lonie Hudson | Chat | influencer | 6h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 9, 2025 |
| 42371637 | Cancel subscription / Auto-replenish | Closed | Normal |  Arnulfo Medhurst | — | Leonard Waters-Howell | Phone | refund | 6h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 9, 2025 |
| 64828136 | Question about product ingredients | Closed | Normal |  Mr. Taylor Rogahn | — | Julie Hodkiewicz | — | 2d 5h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 9, 2025 |