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Showing 10,051 - 10,100 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 24995681 | Insider tier issue | Closed | Normal |  Ms. Patsy Jenkins-Kautzer | — |  Oscar O'Hara | gift-cardshade-matchloyalty | 2d | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 8, 2025 | |
| 60174785 | Klarna / Afterpay split issue | Closed | Normal |  Erika Yundt PhD | — |  Vilma Gusikowski | wholesaleshipping | 21h | ⊘Not fired | — | — | — | Aug 2, 2025 | Aug 8, 2025 | |
| 81710574 | Wrong shade sent | Closed | Normal |  Mamie Ortiz | — |  Tommy Kuvalis | Chat | appviprefund | 19h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 8, 2025 |
| 94168835 | Loyalty points not posting | Closed | Low |  Amos Mills | — |  Garth Dooley | Chat | samples | 19h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 8, 2025 |
| 83415269 | Address change after shipping | Closed | Normal |  Felicia Reinger | Silver Lake Studios | Garth Dooley | Chat | samples | 18h | ○Sent, no reply | — | — | — | Aug 2, 2025 | Aug 8, 2025 |
| 16814797 | Shipping cost question | Closed | Normal |  Felix Hartmann | — |  Lily Raynor | Chat | — | 2d 18h | ●Responded | 9/11 | — | — | Jul 29, 2025 | Aug 8, 2025 |
| 88220849 | Store experience feedback | Closed | Normal |  Jayne Nader I | — |  Mr. Cade Senger | — | 16h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 8, 2025 | |
| 97384181 | Discount code not working | Closed | Urgent |  Alfred Dibbert | — |  Chaz Renner | — | 12h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 8, 2025 | |
| 90689235 | Question about product ingredients | Closed | Urgent |  Juana Keeling | — | Mr. Cade Senger | — | 11h | ○Sent, no reply | — | — | — | Aug 3, 2025 | Aug 8, 2025 | |
| 87605397 | Cancel subscription / Auto-replenish | Closed | Normal |  Karla Conroy | — |  Katrina Johns | gift-card | 11h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 8, 2025 | |
| 68658746 | Cancel subscription / Auto-replenish | Closed | Normal |  Lucio Gorczany | — |  Kip Schroeder IV | gift-card | 1d 10h | ○Sent, no reply | — | — | — | Jul 30, 2025 | Aug 8, 2025 | |
| 53322778 | Price match request | Closed | Normal |  Bulah Mohr | — | Chaz Renner | Social | shade-matchbopisreturns | 2d 9h | ⊘Not fired | — | — | — | Aug 2, 2025 | Aug 7, 2025 |
| 44908946 | Gift card balance question | Closed | Normal |  Zackary Cruickshank | — | Chaz Renner | influencerrefund | 2d 9h | ●Responded | 4/5 | — | — | Aug 3, 2025 | Aug 7, 2025 | |
| 75523780 | Pro discount enrollment | Closed | Normal |  Duane Effertz | — | Garth Dooley | Social | — | 8h | ⊘Not fired | — | — | — | Aug 6, 2025 | Aug 7, 2025 |
| 69507995 | Price match request | Closed | Normal |  Marguerite Dietrich | — | Katrina Johns | fragrance | 8h | ●Responded | 5/5 | — | — | Jul 31, 2025 | Aug 7, 2025 | |
| 85850496 | Insider tier issue | Closed | High |  Mrs. Ernestine Kassulke MD | — |  Steve O'Conner | Chat | wholesalebopisfragrance | 7h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 7, 2025 |
| 18395779 | Pro discount enrollment | Closed | Normal |  Diane Corkery | — |  Kaela Friesen | Chat | bopisdamaged | 7h | ●Responded | 4/5 | — | — | Aug 1, 2025 | Aug 7, 2025 |
| 81258209 | App login problem | Closed | Normal |  Kurtis Denesik | — | Steve O'Conner | — | 6h | ●Responded | 4/5 | — | — | Aug 1, 2025 | Aug 7, 2025 | |
| 51098282 | Klarna / Afterpay split issue | Closed | High |  Dereck Torphy | — | Katrina Johns | bopissamplesfragrance | 6h | ●Responded | 2/5 | — | — | Aug 5, 2025 | Aug 7, 2025 | |
| 22911306 | Foundation match help | Closed | High |  Ellen Bauch PhD | — |  Ignatius Cummerata | Chat | fragrance | 6h | ●Responded | 5/5 | — | — | Aug 1, 2025 | Aug 7, 2025 |
| 05397386 | Cancel order request | Closed | Urgent |  Margie Stokes | — |  Mr. Lonie Hudson | shade-match | 6h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 7, 2025 | |
| 93985676 | Return after 30-day window | Closed | Normal |  Mrs. Evelyn Dare PhD | — |  Julie Hodkiewicz | Chat | vip | 6h | ●Responded | 4/5 | — | — | Jul 31, 2025 | Aug 7, 2025 |
| 88981194 | Shipping cost question | Closed | High |  Alexandrea Stroman | — |  Mr. Skyla Trantow | Chat | loyalty | 6h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 7, 2025 |
| 54987886 | Gift card balance question | Closed | Normal |  Doris Dickinson | — |  Darryl Jacobi | samplesshade-matchvip | 6h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 7, 2025 | |
| 28223732 | BOPIS pickup not ready | Closed | Low |  Jo Tillman | — | Steve O'Conner | Phone | gift-cardsamples | 5h | ●Responded | 5/5 | — | — | Aug 3, 2025 | Aug 7, 2025 |
| 04416633 | Birthday gift not received | Closed | Normal |  Kristopher Rogahn | — | Vilma Gusikowski | shade-match | 5h | ●Responded | 5/5 | — | — | Aug 1, 2025 | Aug 7, 2025 | |
| 66315903 | Pro discount enrollment | Closed | Normal |  Heather Kuhic | — | Kip Schroeder IV | shippingfragrancegift-card | 5h | ●Responded | 10/11 | — | — | Jul 31, 2025 | Aug 7, 2025 | |
| 03365946 | Refund not received | Closed | Normal |  Billie Okuneva | — | Oscar O'Hara | Chat | damagedwholesalegift-card | 5h | ●Responded | 5/5 | — | — | Aug 6, 2025 | Aug 7, 2025 |
| 16347444 | Order arrived damaged | Closed | Normal |  Joan Nolan | — |  Dr. Mandy McLaughlin | Chat | — | 5h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 7, 2025 |
| 16364283 | Foundation match help | Closed | Normal |  Reginald Paucek | Aurora Hotels Group |  Faith Hilll | Chat | conversation-mockupwholesalegift-card | 5h | ○Sent, no reply | — | 100 | Aug 5, 2025 | Aug 7, 2025 | |
| 89817541 | BOPIS order cancelled at store | Closed | Normal |  Toby Gerhold | — | Tommy Kuvalis | loyaltyvip | 4h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 7, 2025 | |
| 22797543 | Loyalty points not posting | Closed | Normal |  Reese Senger | — | Tommy Kuvalis | — | 4h | ●Responded | 2/5 | — | — | Aug 1, 2025 | Aug 7, 2025 | |
| 81261094 | Return after 30-day window | Closed | High |  Claudie Gleason | — | Steve O'Conner | Chat | loyaltyfragrancedamaged | 4h | ●Responded | 10/11 | — | — | Aug 5, 2025 | Aug 7, 2025 |
| 03562219 | Klarna / Afterpay split issue | Closed | High |  Demetrius Koelpin | — | Oscar O'Hara | — | 4h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 7, 2025 | |
| 07146378 | Restock alert for backorder | Closed | Low | Bulah Mohr | — | Mr. Skyla Trantow | Chat | fragranceloyaltyapp | 4h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 7, 2025 |
| 75966964 | Where is my order? | Closed | Normal |  Theodore Jones | Aurora Hotels Group | Mr. Lonie Hudson | Social | returnsvipinfluencer | 4h | ⊘Not fired | — | — | — | Aug 2, 2025 | Aug 7, 2025 |
| 03067415 | Return after 30-day window | Closed | High |  Electa Nader | — | Chaz Renner | damagedvipshipping | 3h | ○Sent, no reply | — | — | — | Aug 3, 2025 | Aug 7, 2025 | |
| 59921223 | Return after 30-day window | Closed | Normal |  Esteban O'Connell | — | Oscar O'Hara | loyaltydamaged | 3h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 7, 2025 | |
| 18763352 | Address change after shipping | Closed | Low |  Kaitlin Weber | — | Kip Schroeder IV | refundvip | 2d 2h | ●Responded | 4/5 | — | — | Aug 4, 2025 | Aug 7, 2025 | |
| 01621823 | Allergic reaction concern | Closed | Normal |  Jessyca Balistreri | — | Kaela Friesen | Chat | shade-matchbopissamples | 2h | ●Responded | 4/5 | — | — | Aug 5, 2025 | Aug 7, 2025 |
| 16267194 | Loyalty points not posting | Closed | Normal |  Miss Angelica Jacobson | — |  Miss Amber Hintz Sr. | bopisrefundvip | 2h | ●Responded | 1/5 | — | — | Jul 31, 2025 | Aug 7, 2025 | |
| 53939405 | Address change after shipping | Closed | Normal |  Marisa Reynolds | — | Steve O'Conner | — | 2h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 7, 2025 | |
| 71644974 | Wrong shade sent | Closed | Normal |  Frank Predovic | — | Lily Raynor | — | 1d 2h | ●Responded | 4/5 | — | — | Aug 2, 2025 | Aug 7, 2025 | |
| 40072550 | Influencer code not working | Closed | Normal |  Burley Jacobson | — |  Jacklyn Dare | Chat | refund | 1h | ●Responded | 5/5 | — | — | Aug 6, 2025 | Aug 7, 2025 |
| 75848988 | Restock alert for backorder | Closed | Normal |  Bobbie Bergnaum | — | Kaela Friesen | shade-matchgift-card | 1d 1h | ●Responded | 4/5 | — | — | Aug 1, 2025 | Aug 7, 2025 | |
| 89723344 | Store experience feedback | Closed | High |  Spencer Morar | — |  Amely Pacocha | fragrance | 1h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 7, 2025 | |
| 02086226 | Klarna / Afterpay split issue | Closed | Normal |  Ann Torphy | — | Faith Hilll | Social | — | 1d | ⊘Not fired | — | — | — | Jul 30, 2025 | Aug 7, 2025 |
| 76100658 | Gift card balance question | Closed | High |  Lela Block | — |  Leonard Waters-Howell | Chat | damagedgift-cardapp | 1d | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 7, 2025 |
| 40620886 | Cancel subscription / Auto-replenish | Closed | High |  Emmanuelle Glover | — | Jacklyn Dare | Chat | damagedinfluencer | 23h | ⊘Not fired | — | — | — | Jul 31, 2025 | Aug 7, 2025 |
| 95862124 | Address change after shipping | Closed | Normal |  Ernesto Keeling | — | Mr. Skyla Trantow | — | 2d 21h | ○Sent, no reply | — | — | — | Aug 2, 2025 | Aug 7, 2025 |