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Showing 10,401 - 10,450 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 63435645 | App crashes at checkout | Closed | Normal |  Mr. Kent Feeney | — |  Dr. Mandy McLaughlin | refundfragrancedamaged | 18h | ●Responded | 7/11 | — | — | Jul 22, 2025 | Jul 29, 2025 | |
| 61169281 | Insider tier issue | Closed | Normal |  Margie Quigley-Boehm | — |  Leonard Waters-Howell | shade-matchinfluencer | 18h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 29, 2025 | |
| 60344742 | Missing items in shipment | Closed | Low |  Miss Tammy Hahn | — |  Mr. Skyla Trantow | shade-match | 15h | ●Responded | 5/5 | — | — | Jul 25, 2025 | Jul 29, 2025 | |
| 29170188 | Where is my order? | Closed | Normal |  Beulah Lesch | — | Mr. Skyla Trantow | app | 8d 14h | ●Responded | 2/5 | — | — | Jul 15, 2025 | Jul 29, 2025 | |
| 86645042 | Wrong shade sent | Closed | Normal |  Forest Crooks | — |  Ignatius Cummerata | Chat | gift-cardshade-match | 1d 13h | ●Responded | 3/5 | — | — | Jul 25, 2025 | Jul 29, 2025 |
| 54252130 | Wholesale order question | Closed | High |  Kelly Reinger | — | Ignatius Cummerata | Chat | bopis | 11h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 29, 2025 |
| 71330626 | Pro discount enrollment | Closed | Normal |  Kian Mayer DDS | — |  Faith Hilll | gift-cardsamples | 10h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Jul 29, 2025 | |
| 71881702 | Missing items in shipment | Closed | Normal |  Yolanda Klocko | — |  Oscar O'Hara | Phone | viployaltygift-card | 9h | ⊘Not fired | — | — | — | Jul 23, 2025 | Jul 28, 2025 |
| 35037126 | Price match request | Closed | Normal |  Owen Carter | — |  Darryl Jacobi | Chat | shade-matchvip | 8h | ●Responded | 5/5 | — | — | Jul 25, 2025 | Jul 28, 2025 |
| 20765668 | Wrong shade sent | Closed | High |  Margaret Jakubowski DDS | — |  Vilma Gusikowski | Chat | shade-matchinfluencerbopis | 2d 8h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 28, 2025 |
| 33429743 | Refund not received | Closed | Normal |  Kyra Hermann | — |  Julie Hodkiewicz | — | 6h | ●Responded | 5/5 | — | — | Jul 25, 2025 | Jul 28, 2025 | |
| 25494187 | Lost package follow-up | Closed | Normal |  Anita Kerluke | — |  Lily Raynor | damagedapployalty | 6h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 28, 2025 | |
| 59975200 | Cancel subscription / Auto-replenish | Closed | Normal |  Ms. Miranda Stracke | — | Lily Raynor | damaged | 6h | ⊘Not fired | — | — | — | Jul 21, 2025 | Jul 28, 2025 | |
| 57119051 | Foundation match help | Closed | Normal |  Mrs. Leora Muller | House of Lumière | Oscar O'Hara | wholesalebopisrefund | 5h | ○Sent, no reply | — | — | — | Jul 22, 2025 | Jul 28, 2025 | |
| 06655703 | Shipping cost question | Closed | Normal |  Mike Lind | — |  Amely Pacocha | bopisfragrance | 5h | ●Responded | 3/5 | — | — | Jul 26, 2025 | Jul 28, 2025 | |
| 97258079 | Missing items in shipment | Closed | High |  Pete Rowe | — |  Tommy Kuvalis | loyaltygift-card | 5h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Jul 28, 2025 | |
| 81153735 | BOPIS order cancelled at store | Closed | Normal |  Kimberly Tremblay | — |  Jacklyn Dare | Chat | shade-match | 5h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 28, 2025 |
| 61052247 | Question about product ingredients | Closed | Low |  Kristian Shanahan | — |  Garth Dooley | Chat | apprefundgift-card | 4h | ●Responded | 4/5 | — | — | Jul 22, 2025 | Jul 28, 2025 |
| 85210984 | Birthday gift not received | Closed | Low |  Deven Waters | Verde Concierge |  Kip Schroeder IV | wholesaleshade-matchbopis | 3h | ●Responded | 3/5 | — | — | Jul 25, 2025 | Jul 28, 2025 | |
| 09239146 | Missing items in shipment | Closed | Normal |  Margie Stokes | — | Mr. Skyla Trantow | — | 3h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Jul 28, 2025 | |
| 99874995 | Foundation match help | Closed | Low |  Carol Baumbach | — | Julie Hodkiewicz | Phone | shade-matchshippingrefund | 2h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 28, 2025 |
| 48310936 | Allergic reaction concern | Closed | Normal |  Mavis Torphy | — | Lily Raynor | Chat | fragranceinfluencer | 1h | ○Sent, no reply | — | — | — | Jul 22, 2025 | Jul 28, 2025 |
| 71161571 | Discount code not working | Closed | Normal |  Emmanuelle Glover | — | Garth Dooley | Chat | shippinggift-card | 1h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Jul 28, 2025 |
| 07911517 | Klarna / Afterpay split issue | Closed | Normal |  Melody Runolfsdottir | — | Kip Schroeder IV | Chat | loyalty | 1d 1h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 28, 2025 |
| 16468761 | Price match request | Closed | Low |  Patti Monahan | Verde Concierge | Vilma Gusikowski | Chat | damagedsamplesshade-match | 1h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Jul 28, 2025 |
| 25341302 | App crashes at checkout | Closed | Normal |  Marian Wisoky | — | Amely Pacocha | Chat | returnsbopis | 1d | ●Responded | 5/5 | — | — | Jul 20, 2025 | Jul 28, 2025 |
| 60596031 | Birthday gift not received | Closed | Low |  Deanna Cole DDS | — |  Chaz Renner | Chat | shippingshade-match | 10d | ⊘Not fired | — | — | — | Jul 15, 2025 | Jul 28, 2025 |
| 47659289 | Wrong shade sent | Closed | Urgent |  Lilla Batz | — | Tommy Kuvalis | Chat | returnsapp | 1d | ⊘Not fired | — | — | — | Jul 21, 2025 | Jul 28, 2025 |
| 32760613 | BOPIS order cancelled at store | Closed | High |  Lauren Bergnaum | — | Julie Hodkiewicz | viployaltydamaged | 22h | ○Sent, no reply | — | — | — | Jul 22, 2025 | Jul 28, 2025 | |
| 07853262 | Missing items in shipment | Closed | Low |  Marlene Feeney | — | Oscar O'Hara | Chat | loyaltyrefundwholesale | 22h | ●Responded | 4/5 | — | — | Jul 25, 2025 | Jul 28, 2025 |
| 85087296 | Wrong shade sent | Closed | Normal |  Evan Brown | — |  Yazmin Jast | gift-cardinfluencerdamaged | 1d 21h | ⊘Not fired | — | — | — | Jul 22, 2025 | Jul 28, 2025 | |
| 46022569 | Item authenticity concern | Closed | Low |  Vickie Bruen | — | Ignatius Cummerata | Chat | fragrancesamplesreturns | 19h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 28, 2025 |
| 28628906 | Store experience feedback | Closed | Normal |  Mortimer Boyle | — |  Mr. Cade Senger | Chat | returnswholesale | 19h | ○Sent, no reply | — | — | — | Jul 20, 2025 | Jul 28, 2025 |
| 91157093 | Allergic reaction concern | Closed | Normal |  Mitchell Stehr | — | Garth Dooley | wholesaleshade-matchshipping | 18h | ●Responded | 4/11 | — | — | Jul 21, 2025 | Jul 28, 2025 | |
| 97936022 | Price match request | Closed | Normal |  Johanna Kuphal | — |  Steve O'Conner | samples | 1d 17h | ●Responded | 9/11 | — | — | Jul 25, 2025 | Jul 28, 2025 | |
| 68019927 | Loyalty points not posting | Closed | Normal |  Jordan Gerlach | — | Faith Hilll | shippinggift-cardrefund | 16h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Jul 28, 2025 | |
| 00917599 | Gift card balance question | Closed | Normal |  Lucio Gorczany | — | Mr. Skyla Trantow | Chat | refundshade-matchvip | 1d 15h | ●Responded | 4/5 | — | — | Jul 20, 2025 | Jul 28, 2025 |
| 45697348 | Loyalty points not posting | Closed | Low |  Ellen Bauch PhD | — | Kip Schroeder IV | Chat | influencervip | 12h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 28, 2025 |
| 51778210 | Allergic reaction concern | Closed | Normal |  Stuart Zieme | — | Steve O'Conner | shipping | 5h | ●Responded | 3/5 | — | — | Jul 20, 2025 | Jul 27, 2025 | |
| 81946982 | Foundation match help | Closed | Low | Ms. Miranda Stracke | — | Chaz Renner | Chat | — | 3h | ●Responded | 9/11 | — | — | Jul 21, 2025 | Jul 27, 2025 |
| 04737286 | Birthday gift not received | Closed | Normal |  Adella Shanahan | — |  Mr. Eliza Gerhold IV | — | 3h | ●Responded | 5/5 | — | — | Jul 25, 2025 | Jul 27, 2025 | |
| 59664845 | Birthday gift not received | Closed | Low |  Wanda Huels Jr. | — | Kip Schroeder IV | returns | 3h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 27, 2025 | |
| 99377040 | Cancel order request | Closed | Low |  Marilou Larson | — |  Katrina Johns | — | 3h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 27, 2025 | |
| 70223732 | Klarna / Afterpay split issue | Closed | Urgent |  Herman Walsh | — | Mr. Skyla Trantow | Chat | influencer | 3h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 27, 2025 |
| 79693535 | Question about product ingredients | Closed | Normal | Miss Tammy Hahn | — | Mr. Eliza Gerhold IV | Chat | vipgift-cardloyalty | 2h | ●Responded | 5/5 | — | — | Jul 21, 2025 | Jul 27, 2025 |
| 33432728 | Allergic reaction concern | Closed | Low |  Kane Bernier | — | Julie Hodkiewicz | loyalty | 2h | ●Responded | 4/5 | — | — | Jul 25, 2025 | Jul 27, 2025 | |
| 68811200 | Birthday gift not received | Closed | Normal |  Dr. Nona Willms | — | Vilma Gusikowski | damaged | 2h | ●Responded | 10/11 | — | — | Jul 20, 2025 | Jul 27, 2025 | |
| 47321339 | Store experience feedback | Closed | Low |  Eugene Spencer | — | Tommy Kuvalis | — | 2h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 27, 2025 | |
| 05542265 | Loyalty points not posting | Closed | Low |  Mrs. Monica Daugherty | — | Steve O'Conner | vipsamplesdamaged | 6d 2h | ●Responded | 1/11 | — | — | Jul 20, 2025 | Jul 27, 2025 | |
| 84818380 | Address change after shipping | Closed | Normal |  Sydni Tremblay | — | Steve O'Conner | fragranceshipping | 2h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 27, 2025 |