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Showing 10,601 - 10,650 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 79993349 | Allergic reaction concern | Closed | Normal |  Ron Jakubowski DVM | — |  Steve O'Conner | bopis | 3h | ●Responded | 5/5 | — | — | Jul 16, 2025 | Jul 23, 2025 | |
| 04982676 | Discount code not working | Closed | Normal |  Tim Reynolds | — |  Katrina Johns | Chat | refund | 2h | ●Responded | 3/5 | — | — | Jul 22, 2025 | Jul 23, 2025 |
| 50119205 | Allergic reaction concern | Closed | Normal |  Omer Balistreri V | — |  Dr. Mandy McLaughlin | damaged | 2d 2h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 23, 2025 | |
| 77829511 | Order arrived damaged | Closed | High |  Wm Durgan | — |  Tommy Kuvalis | Chat | gift-card | 1h | ⊘Not fired | — | — | — | Jul 17, 2025 | Jul 23, 2025 |
| 59760357 | Question about product ingredients | Closed | Low |  Jordi Kertzmann | — |  Oscar O'Hara | Phone | refund | 1h | ○Sent, no reply | — | — | — | Jul 22, 2025 | Jul 23, 2025 |
| 03647509 | Restock alert for backorder | Closed | Low |  Mr. Felipe O'Conner | — |  Yazmin Jast | Chat | bopisvip | 1h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 23, 2025 |
| 19225429 | Discount code not working | Closed | Low |  Lacy Jerde | — |  Mr. Lonie Hudson | — | 1h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 23, 2025 | |
| 28164310 | Discount code not working | Closed | Normal |  Carrie Fay | — |  Kaela Friesen | Phone | vip | 1h | ⊘Not fired | — | — | — | Jul 21, 2025 | Jul 23, 2025 |
| 14921405 | Gift card balance question | Closed | Urgent |  Ms. Deshaun McCullough MD | — | Katrina Johns | shade-matchsamplesreturns | 1h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 23, 2025 | |
| 40230002 | Price match request | Closed | Normal |  Roger Deckow | — |  Jacklyn Dare | samples | 23h | ⊘Not fired | — | — | — | Jul 20, 2025 | Jul 23, 2025 | |
| 59356556 | BOPIS order cancelled at store | Closed | Low |  Dashawn Hintz | — | Tommy Kuvalis | loyalty | 23h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 23, 2025 | |
| 28598226 | Order arrived damaged | Closed | Low |  Marion Hermiston | — |  Mr. Skyla Trantow | appinfluencer | 2d 22h | ●Responded | 4/5 | — | — | Jul 18, 2025 | Jul 23, 2025 | |
| 81101610 | Shipping cost question | Closed | Normal |  Hugh O'Hara | — | Yazmin Jast | Chat | — | 1d 22h | ●Responded | 4/5 | — | — | Jul 18, 2025 | Jul 23, 2025 |
| 79079833 | Restock alert for backorder | Closed | High |  Arnulfo Medhurst | — |  Leonard Waters-Howell | — | 2d 22h | ●Responded | 2/5 | — | — | Jul 14, 2025 | Jul 23, 2025 | |
| 95711427 | Influencer code not working | Closed | Normal |  Dr. Doreen Rogahn | — |  Mr. Eliza Gerhold IV | fragrancewholesaleapp | 21h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 23, 2025 | |
| 82023462 | Missing items in shipment | Closed | Normal |  Ann Torphy | — |  Darryl Jacobi | Chat | vip | 20h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 23, 2025 |
| 55669711 | Order arrived damaged | Closed | Normal |  Malvina Hoeger | — |  Amely Pacocha | Chat | — | 20h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 23, 2025 |
| 25715104 | Missing items in shipment | Closed | Normal |  Claudie Gleason | — | Yazmin Jast | Chat | app | 17h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 23, 2025 |
| 52865733 | Return after 30-day window | Closed | Normal |  Dariana Bradtke | — | Yazmin Jast | — | 15h | ●Responded | 5/5 | — | — | Jul 16, 2025 | Jul 23, 2025 | |
| 99404439 | Restock alert for backorder | Closed | Normal |  Danielle Kshlerin | — | Mr. Eliza Gerhold IV | Chat | — | 13h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 23, 2025 |
| 86341849 | Where is my order? | Closed | High |  Laurie Pagac | — |  Eula McKenzie | Chat | — | 1d 11h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 23, 2025 |
| 65242681 | Missing items in shipment | Closed | Normal |  Andrew Dare | — |  Garth Dooley | — | 2d 10h | ●Responded | 3/5 | — | — | Jul 17, 2025 | Jul 23, 2025 | |
| 65944667 | BOPIS order cancelled at store | Closed | Normal |  Mack Boyer | — |  Vilma Gusikowski | loyaltywholesalesamples | 4d 7h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 22, 2025 | |
| 14213145 | Pro discount enrollment | Closed | Normal |  Gretchen Wehner | — | Garth Dooley | Chat | damagedrefund | 1d 7h | ●Responded | 3/5 | — | — | Jul 17, 2025 | Jul 22, 2025 |
| 69299552 | Where is my order? | Closed | High |  Milton Welch | — |  Faith Hilll | bopiswholesalereturns | 6h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 22, 2025 | |
| 53277906 | Wholesale order question | Closed | Low |  Flora Bosco | — |  Julie Hodkiewicz | bopisshippingfragrance | 6h | ⊘Not fired | — | — | — | Jul 17, 2025 | Jul 22, 2025 | |
| 55341501 | Insider tier issue | Closed | Normal |  Daniel Schaden | — | Dr. Mandy McLaughlin | Chat | fragranceshippingdamaged | 5h | ●Responded | 5/5 | — | — | Jul 19, 2025 | Jul 22, 2025 |
| 04566129 | Restock alert for backorder | Closed | High |  Mrs. Nancy Sauer-Marks | Helix Talent | Mr. Skyla Trantow | Chat | samplesshade-matchapp | 4h | ⊘Not fired | — | — | — | Jul 19, 2025 | Jul 22, 2025 |
| 21357054 | Store experience feedback | Closed | Normal |  Margie Stokes | — | Darryl Jacobi | appreturnsrefund | 2h | ●Responded | 5/5 | — | — | Jul 15, 2025 | Jul 22, 2025 | |
| 90148158 | App login problem | Closed | Normal |  Dee Rempel | — | Vilma Gusikowski | Chat | returns | 2h | ●Responded | 10/11 | — | — | Jul 19, 2025 | Jul 22, 2025 |
| 96403671 | Refund not received | Closed | Low |  Carol Baumbach | — | Katrina Johns | Chat | — | 2h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 22, 2025 |
| 06153147 | Gift card balance question | Closed | Low |  Miss Reece Grady | — |  Kip Schroeder IV | shade-matchvip | 1h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 22, 2025 | |
| 43739706 | Order arrived damaged | Closed | Normal |  Dan Dooley | — | Leonard Waters-Howell | vipdamaged | 1h | ●Responded | 4/5 | — | — | Jul 21, 2025 | Jul 22, 2025 | |
| 63058525 | Shipping cost question | Closed | Normal |  Salvador Simonis | — | Dr. Mandy McLaughlin | Chat | returnsviployalty | 1h | ○Sent, no reply | — | — | — | Jul 16, 2025 | Jul 22, 2025 |
| 62244468 | App crashes at checkout | Closed | Normal |  Layla Rau | — |  Miss Amber Hintz Sr. | Social | damagedgift-card | 1h | ⊘Not fired | — | — | — | Jul 18, 2025 | Jul 22, 2025 |
| 02465226 | Shipping cost question | Closed | Normal |  Gennaro Jaskolski | — | Darryl Jacobi | damagedapp | 2d | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 22, 2025 | |
| 29324073 | Lost package follow-up | Closed | Low |  Derrick Hodkiewicz | Coastal Spas & Wellness |  Ignatius Cummerata | returnsshippingbopis | 2d 21h | ●Responded | 3/5 | — | — | Jul 12, 2025 | Jul 22, 2025 | |
| 28763094 | BOPIS pickup not ready | Closed | Normal |  Mr. Lynn Bruen | — | Oscar O'Hara | Chat | app | 2d 18h | ●Responded | 4/5 | — | — | Jul 18, 2025 | Jul 22, 2025 |
| 75353028 | BOPIS pickup not ready | Closed | Normal | Dashawn Hintz | — | Leonard Waters-Howell | Chat | — | 18h | ●Responded | 1/5 | — | — | Jul 15, 2025 | Jul 22, 2025 |
| 15174009 | Order arrived damaged | Closed | Normal |  Marilou Luettgen | — | Leonard Waters-Howell | — | 3d 17h | ○Sent, no reply | — | — | — | Jul 15, 2025 | Jul 22, 2025 | |
| 00356326 | App crashes at checkout | Closed | Normal |  Nora Schumm | — | Amely Pacocha | loyaltyinfluencershipping | 2d 13h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 22, 2025 | |
| 59161777 | Wrong shade sent | Closed | High |  Stephen Kozey | — | Amely Pacocha | samplesrefund | 13h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 22, 2025 | |
| 02849539 | Influencer code not working | Closed | Low |  Michele Turcotte | — |  Chaz Renner | loyalty | 1d 12h | ●Responded | 4/5 | — | — | Jul 19, 2025 | Jul 22, 2025 | |
| 72178478 | BOPIS pickup not ready | Closed | Urgent |  Kayleigh Roberts | — | Faith Hilll | Chat | loyaltyreturnswholesale | 11h | ⊘Not fired | — | — | — | Jul 20, 2025 | Jul 22, 2025 |
| 54757214 | Return after 30-day window | Closed | High |  Sheri McClure | — | Ignatius Cummerata | Chat | app | 7h | ○Sent, no reply | — | — | — | Jul 19, 2025 | Jul 21, 2025 |
| 46949520 | BOPIS pickup not ready | Closed | Normal |  Laurie Bins | — | Mr. Lonie Hudson | — | 6h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 21, 2025 | |
| 14259259 | Where is my order? | Closed | High |  Ressie Wunsch-Koch III | — | Jacklyn Dare | — | 6h | ○Sent, no reply | — | — | — | Jul 19, 2025 | Jul 21, 2025 | |
| 59976941 | Influencer code not working | Closed | High |  Sophia Hintz | — | Mr. Lonie Hudson | Chat | refund | 6h | ○Sent, no reply | — | — | — | Jul 19, 2025 | Jul 21, 2025 |
| 14254869 | Missing samples in order | Closed | Normal |  Tobin Dibbert | — |  Lily Raynor | Chat | bopisshade-matchwholesale | 6h | ●Responded | 5/5 | — | — | Jul 18, 2025 | Jul 21, 2025 |
| 77435100 | Where is my order? | Closed | Normal |  Marlene King | — | Dr. Mandy McLaughlin | damagedsamples | 5h | ○Sent, no reply | — | — | — | Jul 15, 2025 | Jul 21, 2025 |