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Showing 10,951 - 11,000 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 83745039 | BOPIS pickup not ready | Closed | Normal |  Ms. Deshaun McCullough MD | — |  Garth Dooley | Chat | refund | 3h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 12, 2025 |
| 15491767 | Return after 30-day window | Closed | Normal |  Geneva Franey | — |  Mr. Skyla Trantow | Chat | appshade-match | 2h | ●Responded | 5/5 | — | — | Jul 11, 2025 | Jul 12, 2025 |
| 12012551 | Lost package follow-up | Closed | High |  Miss Beatrice Dach | — |  Ignatius Cummerata | samplesshippingdamaged | 2h | ●Responded | 5/5 | — | — | Jul 8, 2025 | Jul 12, 2025 | |
| 97323668 | Foundation match help | Closed | Normal |  Maddison Douglas | — |  Yazmin Jast | Phone | shade-matchdamaged | 1h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 12, 2025 |
| 35253263 | Foundation match help | Closed | Normal |  Esteban O'Connell | — |  Steve O'Conner | vip | 1h | ⊘Not fired | — | — | — | Jul 5, 2025 | Jul 12, 2025 | |
| 29834139 | Missing items in shipment | Closed | Normal |  Daniel Kerluke | — |  Katrina Johns | Chat | damagedbopisfragrance | 1h | ●Responded | 5/5 | — | — | Jul 7, 2025 | Jul 12, 2025 |
| 50919487 | Pro discount enrollment | Closed | Normal |  Barbara Langworth | — |  Mr. Cade Senger | Social | fragrance | 23h | ⊘Not fired | — | — | — | Jul 4, 2025 | Jul 12, 2025 |
| 43832036 | Cancel order request | Closed | Normal |  Marshall Roberts | Atlas Hospitality |  Tommy Kuvalis | shippingrefunddamaged | 23h | ●Responded | 2/5 | — | — | Jul 10, 2025 | Jul 12, 2025 | |
| 09115636 | Foundation match help | Closed | Normal |  Kathryn Bogisich | — |  Jacklyn Dare | Chat | bopisloyalty | 22h | ●Responded | 5/5 | — | — | Jul 10, 2025 | Jul 12, 2025 |
| 73335804 | Price match request | Closed | Normal |  Heidi Schimmel | — |  Amely Pacocha | app | 2d 22h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 12, 2025 | |
| 21004172 | Klarna / Afterpay split issue | Closed | Urgent |  Destin Bauch | — |  Vilma Gusikowski | refund | 1d 21h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 12, 2025 | |
| 54923145 | Store experience feedback | Closed | Normal |  Ana Okuneva-Sanford | — | Katrina Johns | fragranceloyalty | 21h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 12, 2025 | |
| 04850558 | Order arrived damaged | Closed | High |  Ethan Steuber | — | Vilma Gusikowski | — | 20h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 12, 2025 | |
| 67144795 | Store experience feedback | Closed | Normal |  Mrs. Sylvia Kshlerin Sr. | — |  Kaela Friesen | Chat | wholesale | 2d 20h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 12, 2025 |
| 02782103 | Shipping cost question | Closed | Normal |  Loren Casper | — | Katrina Johns | — | 2d 17h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 12, 2025 | |
| 55728833 | Birthday gift not received | Closed | Normal |  D'angelo Koepp | — | Ignatius Cummerata | Social | returns | 17h | ⊘Not fired | — | — | — | Jul 5, 2025 | Jul 12, 2025 |
| 45763886 | Order arrived damaged | Closed | Normal |  Mack Osinski | — |  Kip Schroeder IV | Phone | shippingreturns | 16h | ⊘Not fired | — | — | — | Jul 10, 2025 | Jul 12, 2025 |
| 47882485 | Gift card balance question | Closed | Low |  Stanford White | — |  Eula McKenzie | — | 15h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 12, 2025 | |
| 40313658 | Where is my order? | Closed | Normal |  Bryant Champlin | — | Yazmin Jast | Chat | wholesalefragrancedamaged | 15h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 12, 2025 |
| 81005545 | Item authenticity concern | Closed | High |  Hester Larkin | — | Mr. Skyla Trantow | damagedwholesalevip | 14h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 12, 2025 | |
| 39411356 | Address change after shipping | Closed | Low |  Chelsie Reinger | — |  Lily Raynor | Chat | — | 2d 13h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 12, 2025 |
| 01302185 | Where is my order? | Closed | Normal |  Tracey Gusikowski | — |  Chaz Renner | samplesvip | 11h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 12, 2025 | |
| 13767734 | Influencer code not working | Closed | Normal |  Mary Renner | — | Lily Raynor | gift-cardappshipping | 10h | ●Responded | 1/5 | — | — | Jul 10, 2025 | Jul 12, 2025 | |
| 76835786 | App crashes at checkout | Closed | High |  Nathaniel Pagac | — | Mr. Skyla Trantow | — | 2d 8h | ●Responded | 4/5 | — | — | Jul 3, 2025 | Jul 11, 2025 | |
| 60404239 | App crashes at checkout | Closed | Normal |  Ms. Derick Bergstrom | — |  Miss Amber Hintz Sr. | Chat | fragranceinfluencergift-card | 1d 8h | ○Sent, no reply | — | — | — | Jul 6, 2025 | Jul 11, 2025 |
| 87580534 | BOPIS order cancelled at store | Closed | Low |  Todd Gorczany | — | Garth Dooley | samplesgift-card | 6h | ●Responded | 2/5 | — | — | Jul 8, 2025 | Jul 11, 2025 | |
| 62396965 | Item authenticity concern | Closed | Normal |  Amparo Rempel | — | Steve O'Conner | wholesaledamaged | 6h | ●Responded | 4/5 | — | — | Jul 5, 2025 | Jul 11, 2025 | |
| 11950283 | Cancel subscription / Auto-replenish | Closed | Normal |  Rochelle Lindgren | — | Amely Pacocha | Chat | — | 6h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 11, 2025 |
| 99289405 | Missing items in shipment | Closed | Normal |  Darrel Kautzer | — |  Darryl Jacobi | fragrancesamplesloyalty | 6h | ⊘Not fired | — | — | — | Jul 4, 2025 | Jul 11, 2025 | |
| 74784885 | Restock alert for backorder | Closed | Normal | Tracey Gusikowski | — | Jacklyn Dare | Chat | damagedgift-cardwholesale | 5h | ●Responded | 5/5 | — | — | Jul 4, 2025 | Jul 11, 2025 |
| 18956207 | Gift card balance question | Closed | Normal |  Catherine Walter | — | Kip Schroeder IV | Phone | — | 5h | ○Sent, no reply | — | — | — | Jul 6, 2025 | Jul 11, 2025 |
| 80455230 | Discount code not working | Closed | High |  Eula Nienow | — | Miss Amber Hintz Sr. | gift-card | 4h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 11, 2025 | |
| 22227665 | Order arrived damaged | Closed | Normal |  Omari Wolf | — | Lily Raynor | Social | — | 4h | ⊘Not fired | — | — | — | Jul 10, 2025 | Jul 11, 2025 |
| 16969558 | BOPIS pickup not ready | Closed | Low |  Selina Hessel | — | Tommy Kuvalis | samples | 4h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 11, 2025 | |
| 22328262 | Shipping cost question | Closed | Normal |  Arvel Schroeder | — |  Leonard Waters-Howell | fragrancewholesale | 3h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 11, 2025 | |
| 53178861 | Insider tier issue | Closed | Low |  Hayley Runolfsdottir | — | Yazmin Jast | Chat | fragranceinfluencersamples | 3h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 11, 2025 |
| 65789502 | Address change after shipping | Closed | Normal |  Stella Koch | — |  Mr. Lonie Hudson | shade-match | 3h | ○Sent, no reply | — | — | — | Jul 8, 2025 | Jul 11, 2025 | |
| 89034892 | Where is my order? | Closed | Low |  Lesly Watsica | — | Tommy Kuvalis | influencerappsamples | 2h | ●Responded | 4/5 | — | — | Jul 6, 2025 | Jul 11, 2025 | |
| 40491213 | Pro discount enrollment | Closed | Normal |  Emmanuelle Glover | — |  Faith Hilll | loyaltyshipping | 7d 2h | ●Responded | 1/11 | — | — | Jul 2, 2025 | Jul 11, 2025 | |
| 32789740 | Allergic reaction concern | Closed | High |  Kurtis Denesik | — | Leonard Waters-Howell | Social | loyaltysamples | 1h | ⊘Not fired | — | — | — | Jul 8, 2025 | Jul 11, 2025 |
| 89358818 | Cancel order request | Closed | Normal |  Ginger Hilll | — | Mr. Lonie Hudson | wholesale | 1h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 11, 2025 | |
| 03460052 | Price match request | Closed | Normal |  Patti Monahan | Verde Concierge |  Julie Hodkiewicz | shade-match | 1h | ●Responded | 9/11 | — | — | Jul 6, 2025 | Jul 11, 2025 | |
| 41713966 | Restock alert for backorder | Closed | Normal |  Pam Rau | — |  Mr. Eliza Gerhold IV | Chat | — | 3d | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 11, 2025 |
| 05905013 | Foundation match help | Closed | Normal | Mary Renner | — | Amely Pacocha | Chat | app | 2d 23h | ●Responded | 9/11 | — | — | Jul 4, 2025 | Jul 11, 2025 |
| 60832326 | Refund not received | Closed | Normal |  Brad Littel | — | Garth Dooley | vip | 22h | ●Responded | 4/5 | — | — | Jul 3, 2025 | Jul 11, 2025 | |
| 52925165 | Refund not received | Closed | Normal |  Theron Wyman | — | Mr. Skyla Trantow | Chat | influencer | 21h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 11, 2025 |
| 42574971 | Klarna / Afterpay split issue | Closed | High | Mrs. Sylvia Kshlerin Sr. | — | Darryl Jacobi | Phone | — | 1d 20h | ●Responded | 4/5 | — | — | Jul 2, 2025 | Jul 11, 2025 |
| 41235032 | Cancel subscription / Auto-replenish | Closed | Low |  Robyn Price | — |  Dr. Mandy McLaughlin | Chat | — | 19h | ⊘Not fired | — | — | — | Jul 4, 2025 | Jul 11, 2025 |
| 26550502 | Allergic reaction concern | Closed | Low |  Willis Yundt | — | Mr. Eliza Gerhold IV | Chat | — | 2d 19h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 11, 2025 |
| 62748576 | Address change after shipping | Closed | Normal |  Evan Brown | — | Darryl Jacobi | Phone | — | 17h | ⊘Not fired | — | — | — | Jul 8, 2025 | Jul 11, 2025 |