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Showing 11,301 - 11,350 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 69222052 | Missing items in shipment | Closed | Normal |  Mya Streich | — |  Mr. Eliza Gerhold IV | Chat | — | 8d 1h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jul 2, 2025 |
| 13163860 | Pro discount enrollment | Closed | High |  Kenton Weber | — |  Katrina Johns | returnssamples | 1h | ●Responded | 5/5 | — | — | Jun 28, 2025 | Jul 2, 2025 | |
| 50828315 | Influencer code not working | Closed | Normal |  Carol Baumbach | — |  Yazmin Jast | Chat | refundinfluencer | 1h | ●Responded | 2/5 | — | — | Jul 1, 2025 | Jul 2, 2025 |
| 61153592 | Birthday gift not received | Closed | Low |  Clovis Braun I | — |  Miss Amber Hintz Sr. | fragrance | 1h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 2, 2025 | |
| 43254454 | Cancel subscription / Auto-replenish | Closed | Normal |  Carrie Daugherty Jr. | — |  Jacklyn Dare | Chat | appinfluencerbopis | 1h | ●Responded | 4/11 | — | — | Jul 1, 2025 | Jul 2, 2025 |
| 75358500 | Missing samples in order | Closed | Normal |  Myra Hilll | — |  Lily Raynor | vipwholesaledamaged | 3d | ●Responded | 7/11 | — | — | Jun 26, 2025 | Jul 2, 2025 | |
| 70341260 | Shipping cost question | Closed | Normal |  Patty Pfannerstill II | — | Mr. Eliza Gerhold IV | Phone | — | 23h | ●Responded | 10/11 | — | — | Jun 24, 2025 | Jul 2, 2025 |
| 70722718 | Cancel order request | Closed | Low |  Retha Boyer Jr. | — |  Garth Dooley | — | 22h | ●Responded | 4/5 | — | — | Jun 24, 2025 | Jul 2, 2025 | |
| 56999208 | Klarna / Afterpay split issue | Closed | High |  Loyal Jerde | — |  Faith Hilll | damagedsamples | 2d 22h | ●Responded | 4/5 | — | — | Jun 25, 2025 | Jul 2, 2025 | |
| 68520315 | Missing samples in order | Closed | Low |  Jacqueline Ferry | — | Yazmin Jast | — | 21h | ●Responded | 5/5 | — | — | Jun 28, 2025 | Jul 2, 2025 | |
| 29919811 | Cancel order request | Closed | Normal |  Althea Jacobi V | — | Miss Amber Hintz Sr. | returns | 20h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jul 2, 2025 | |
| 23927525 | Shipping cost question | Closed | Normal |  Nichole O'Hara | — | Faith Hilll | gift-card | 2d 18h | ⊘Not fired | — | — | — | Jun 23, 2025 | Jul 2, 2025 | |
| 22550365 | Birthday gift not received | Closed | Normal |  Jeannette Hessel | — |  Leonard Waters-Howell | Chat | wholesale | 17h | ○Sent, no reply | — | — | — | Jun 30, 2025 | Jul 2, 2025 |
| 09517596 | Cancel subscription / Auto-replenish | Closed | Normal |  Wanda Huels Jr. | — | Miss Amber Hintz Sr. | Chat | shippingloyaltyinfluencer | 16h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 2, 2025 |
| 49725668 | Restock alert for backorder | Closed | Normal |  Dr. Henry Tromp DVM | — | Lily Raynor | Chat | — | 14h | ●Responded | 4/5 | — | — | Jun 24, 2025 | Jul 2, 2025 |
| 17729820 | Pro discount enrollment | Closed | Normal |  Odie Becker | — |  Mr. Lonie Hudson | Social | damaged | 14h | ⊘Not fired | — | — | — | Jun 27, 2025 | Jul 2, 2025 |
| 94295190 | Question about product ingredients | Closed | Normal |  Frederique Bergstrom-Block MD | — |  Darryl Jacobi | Chat | refundshippingshade-match | 5d 14h | ●Responded | 1/5 | — | — | Jun 20, 2025 | Jul 2, 2025 |
| 70292928 | Lost package follow-up | Closed | Low |  Mr. Jorge Doyle | — |  Kaela Friesen | Phone | loyalty | 7d 13h | ●Responded | 1/5 | — | — | Jun 18, 2025 | Jul 2, 2025 |
| 00817348 | Pro discount enrollment | Closed | Low |  Marie Kshlerin | — |  Oscar O'Hara | Chat | fragrancevipreturns | 12h | ●Responded | 4/5 | — | — | Jun 28, 2025 | Jul 2, 2025 |
| 23205191 | Missing items in shipment | Closed | Urgent |  Cathy Osinski | — | Jacklyn Dare | Chat | — | 12h | ●Responded | 5/5 | — | — | Jun 26, 2025 | Jul 2, 2025 |
| 63471282 | Cancel order request | Closed | Normal |  Orval Considine I | — | Yazmin Jast | Chat | — | 12h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jul 2, 2025 |
| 72884351 | BOPIS order cancelled at store | Closed | Normal |  Uriel Kulas | — | Leonard Waters-Howell | bopis | 12h | ⊘Not fired | — | — | — | Jun 26, 2025 | Jul 2, 2025 | |
| 97740411 | Klarna / Afterpay split issue | Closed | Normal |  Sherman Gleason | — | Darryl Jacobi | — | 12h | ●Responded | 5/5 | — | — | Jun 30, 2025 | Jul 2, 2025 | |
| 70379425 | Store experience feedback | Closed | Normal |  Sonya Deckow | — | Mr. Lonie Hudson | Chat | — | 1d 10h | ⊘Not fired | — | — | — | Jun 27, 2025 | Jul 2, 2025 |
| 04021574 | Return after 30-day window | Closed | High |  Nia Reynolds | — |  Amely Pacocha | wholesale | 1d 6h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jul 1, 2025 | |
| 13088295 | Shipping cost question | Closed | Low |  Nathaniel Lynch | — |  Vilma Gusikowski | shippingwholesalevip | 6h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jul 1, 2025 | |
| 00930868 | Birthday gift not received | Closed | Normal |  Marlin Gerhold | — |  Chaz Renner | Chat | influencerfragrancevip | 6h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jul 1, 2025 |
| 53807714 | Question about product ingredients | Closed | Normal |  Nadine Gleason | — | Yazmin Jast | returnsbopisshade-match | 6h | ●Responded | 4/5 | — | — | Jun 30, 2025 | Jul 1, 2025 | |
| 54316277 | App crashes at checkout | Closed | Normal |  Mr. Keon Schuster | — | Chaz Renner | Chat | refundbopis | 6h | ●Responded | 5/5 | — | — | Jun 30, 2025 | Jul 1, 2025 |
| 63201534 | Allergic reaction concern | Closed | High |  Dr. Salvatore Collins | — |  Kip Schroeder IV | fragranceapp | 1d 5h | ●Responded | 9/11 | — | — | Jun 23, 2025 | Jul 1, 2025 | |
| 42198235 | Wrong shade sent | Closed | Normal |  Reese Senger | — |  Eula McKenzie | Phone | samplesrefund | 5h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jul 1, 2025 |
| 25533350 | Wrong shade sent | Closed | Normal |  Yolanda Barton | — | Faith Hilll | Phone | refundshade-match | 4h | ⊘Not fired | — | — | — | Jun 26, 2025 | Jul 1, 2025 |
| 74316546 | Lost package follow-up | Closed | High |  Kaleigh Roob | — | Garth Dooley | — | 4h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jul 1, 2025 | |
| 05166723 | Price match request | Closed | High |  Sara Boehm | — | Garth Dooley | Chat | — | 3h | ○Sent, no reply | — | — | — | Jun 30, 2025 | Jul 1, 2025 |
| 04982467 | Birthday gift not received | Closed | Normal |  Sara Cartwright PhD | — | Vilma Gusikowski | — | 2d 3h | ○Sent, no reply | — | — | — | Jun 25, 2025 | Jul 1, 2025 | |
| 77913687 | Address change after shipping | Closed | Normal |  Harry Lynch DDS | — | Leonard Waters-Howell | Chat | fragrancegift-cardloyalty | 2h | ●Responded | 7/11 | — | — | Jun 25, 2025 | Jul 1, 2025 |
| 11865537 | Where is my order? | Closed | High |  Myron Watsica | — | Leonard Waters-Howell | Phone | — | 2h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jul 1, 2025 |
| 56777995 | Wholesale order question | Closed | High |  Jake Connelly | — | Amely Pacocha | Chat | — | 2d 1h | ●Responded | 2/5 | — | — | Jun 24, 2025 | Jul 1, 2025 |
| 38344363 | Missing samples in order | Closed | High |  Derrick Hodkiewicz | Coastal Spas & Wellness |  Dr. Mandy McLaughlin | Chat | — | 1h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jul 1, 2025 |
| 25321549 | Loyalty points not posting | Closed | Normal |  Margaret Jakubowski DDS | — | Darryl Jacobi | Social | — | 1h | ⊘Not fired | — | — | — | Jun 27, 2025 | Jul 1, 2025 |
| 26629959 | Cancel subscription / Auto-replenish | Closed | Normal |  Orin Beier II | — |  Julie Hodkiewicz | Chat | — | 1h | ●Responded | 2/5 | — | — | Jun 26, 2025 | Jul 1, 2025 |
| 66064309 | Shipping cost question | Closed | Urgent |  Dan Dooley | — | Leonard Waters-Howell | Chat | — | 1h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jul 1, 2025 |
| 53273444 | Restock alert for backorder | Closed | Low |  Tasha Schultz | Coastal Spas & Wellness | Darryl Jacobi | shippingsamplesgift-card | 1h | ○Sent, no reply | — | — | — | Jun 25, 2025 | Jul 1, 2025 | |
| 10899624 | Price match request | Closed | Normal |  Elsie Bernier | — | Vilma Gusikowski | Phone | damaged | 2d | ○Sent, no reply | — | — | — | Jun 25, 2025 | Jul 1, 2025 |
| 96610161 | Pro discount enrollment | Closed | Normal |  Mr. Elvie Block | — | Mr. Lonie Hudson | Chat | appfragrance | 2d 23h | ○Sent, no reply | — | — | — | Jun 25, 2025 | Jul 1, 2025 |
| 63836135 | App login problem | Closed | Normal |  Noel Stracke | — |  Ignatius Cummerata | gift-card | 2d 23h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jul 1, 2025 | |
| 48578396 | Cancel subscription / Auto-replenish | Closed | High |  Betsy Kreiger | — |  Mr. Skyla Trantow | Phone | wholesalegift-card | 22h | ●Responded | 5/5 | — | — | Jun 26, 2025 | Jul 1, 2025 |
| 49485345 | Missing samples in order | Closed | High |  Vallie Zulauf | — | Mr. Skyla Trantow | bopisshippingwholesale | 20h | ○Sent, no reply | — | — | — | Jun 28, 2025 | Jul 1, 2025 | |
| 59759154 | Order arrived damaged | Closed | High |  Stanford White | — | Amely Pacocha | bopisappsamples | 19h | ●Responded | 1/5 | — | — | Jun 27, 2025 | Jul 1, 2025 | |
| 18644444 | Cancel subscription / Auto-replenish | Closed | Normal |  Lesley Rowe Sr. | — | Katrina Johns | Chat | refund | 19h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 1, 2025 |