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Showing 12,301 - 12,350 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 48879527 | Shipping cost question | Closed | Urgent |  Shelia Jakubowski | — |  Amely Pacocha | Chat | loyaltyrefundshade-match | 6h | ○Sent, no reply | — | — | — | May 27, 2025 | Jun 3, 2025 |
| 13080778 | App crashes at checkout | Closed | Normal |  Frank Predovic | — |  Katrina Johns | app | 5d 6h | ○Sent, no reply | — | — | — | May 28, 2025 | Jun 3, 2025 | |
| 04192779 | Shipping cost question | Closed | High |  Paul Durgan | — |  Tommy Kuvalis | gift-cardreturnsdamaged | 5h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 3, 2025 | |
| 94036561 | Wholesale order question | Closed | Normal |  Sonya Deckow | — |  Yazmin Jast | app | 5h | ○Sent, no reply | — | — | — | May 27, 2025 | Jun 3, 2025 | |
| 47542079 | App login problem | Closed | Normal |  Stuart Waters | — |  Leonard Waters-Howell | — | 4h | ○Sent, no reply | — | — | — | May 27, 2025 | Jun 3, 2025 | |
| 89799795 | Klarna / Afterpay split issue | Closed | Normal |  Luis Swaniawski | — |  Kip Schroeder IV | Chat | — | 4h | ●Responded | 5/5 | — | — | May 27, 2025 | Jun 3, 2025 |
| 39118812 | Missing items in shipment | Closed | High |  Bobbie Bergnaum | — |  Mr. Eliza Gerhold IV | — | 4h | ⊘Not fired | — | — | — | May 30, 2025 | Jun 3, 2025 | |
| 90803546 | Return after 30-day window | Closed | Low |  Yolanda Klocko | — | Tommy Kuvalis | damagedrefundshade-match | 3h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 3, 2025 | |
| 54455823 | Missing samples in order | Closed | Normal |  Ova Purdy | — |  Kaela Friesen | Chat | bopisshippingreturns | 3h | ●Responded | 3/5 | — | — | May 30, 2025 | Jun 3, 2025 |
| 60114564 | Wholesale order question | Closed | Normal |  Mark Schroeder | Crown Department Stores |  Oscar O'Hara | shipping | 3h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 3, 2025 | |
| 75591408 | Missing items in shipment | Closed | Low |  Heber Maggio | Aurora Hotels Group | Tommy Kuvalis | Social | — | 3h | ⊘Not fired | — | — | — | May 29, 2025 | Jun 3, 2025 |
| 84123319 | Influencer code not working | Closed | Normal |  Juliana Kshlerin-Pagac | — |  Ignatius Cummerata | Chat | refundloyaltyshade-match | 3h | ●Responded | 4/5 | — | — | May 28, 2025 | Jun 3, 2025 |
| 37912504 | Birthday gift not received | Closed | Normal |  Alan Rosenbaum | — |  Eula McKenzie | Chat | wholesalereturns | 2h | ○Sent, no reply | — | — | — | May 28, 2025 | Jun 3, 2025 |
| 68846791 | Missing samples in order | Closed | Normal |  Immanuel Hayes | — |  Garth Dooley | shade-matchfragrancerefund | 2d 2h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 3, 2025 | |
| 83629774 | Wholesale order question | Closed | Normal |  Willy Welch | House of Lumière | Kaela Friesen | Chat | returnssamplesloyalty | 2h | ●Responded | 5/5 | — | — | Jun 2, 2025 | Jun 3, 2025 |
| 26389572 | BOPIS order cancelled at store | Closed | Low |  Jeannette Bosco-Grimes | — | Garth Dooley | — | 2h | ●Responded | 1/5 | — | — | May 28, 2025 | Jun 3, 2025 | |
| 23098194 | Birthday gift not received | Closed | Normal |  Mildred Cronin | — |  Darryl Jacobi | Chat | — | 1h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 3, 2025 |
| 15418262 | Wrong shade sent | Closed | Low |  Zita Lindgren | — |  Vilma Gusikowski | damaged | 1h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 3, 2025 | |
| 91533486 | Foundation match help | Closed | Normal |  Kelli Klocko | — | Oscar O'Hara | — | 1h | ●Responded | 3/5 | — | — | May 30, 2025 | Jun 3, 2025 | |
| 57513816 | Question about product ingredients | Closed | Normal |  Nayeli Schowalter | — | Oscar O'Hara | shippinginfluencervip | 1h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 3, 2025 | |
| 22420333 | Loyalty points not posting | Closed | Normal |  Makayla Schowalter III | — | Katrina Johns | Chat | — | 1h | ●Responded | 2/5 | — | — | May 27, 2025 | Jun 3, 2025 |
| 79352077 | App crashes at checkout | Closed | Normal |  Jeannie Ledner | — | Kaela Friesen | Chat | fragrance | 1d | ○Sent, no reply | — | — | — | May 31, 2025 | Jun 3, 2025 |
| 88544698 | Shipping cost question | Closed | Normal |  Aron Boyer | — | Eula McKenzie | Chat | returns | 22h | ⊘Not fired | — | — | — | May 28, 2025 | Jun 3, 2025 |
| 21499521 | Return after 30-day window | Closed | Normal |  Mr. Danny Stiedemann | — | Leonard Waters-Howell | Chat | refundvip | 5d 22h | ○Sent, no reply | — | — | — | May 24, 2025 | Jun 3, 2025 |
| 52846241 | Insider tier issue | Closed | Low |  Tessie Pouros | — | Vilma Gusikowski | Chat | — | 1d 20h | ○Sent, no reply | — | — | — | May 26, 2025 | Jun 3, 2025 |
| 38824648 | Wholesale order question | Closed | Normal |  Dora Mills-Koepp | — |  Julie Hodkiewicz | Chat | returnsgift-cardinfluencer | 1d 17h | ●Responded | 4/5 | — | — | May 30, 2025 | Jun 3, 2025 |
| 68667531 | Refund not received | Closed | Low |  Luz Kertzmann | — | Garth Dooley | vipinfluencer | 2d 13h | ●Responded | 4/5 | — | — | May 27, 2025 | Jun 3, 2025 | |
| 46982144 | Order arrived damaged | Closed | Normal |  Patti Monahan | Verde Concierge | Yazmin Jast | Chat | gift-cardshade-match | 12h | ●Responded | 3/5 | — | — | May 26, 2025 | Jun 3, 2025 |
| 55545089 | Address change after shipping | Closed | High |  Olive Volkman | — |  Miss Amber Hintz Sr. | returnsshippingapp | 1d 8h | ○Sent, no reply | — | — | — | May 28, 2025 | Jun 2, 2025 | |
| 00528005 | Missing samples in order | Closed | High |  D'angelo Koepp | — | Yazmin Jast | fragranceinfluencer | 7h | ●Responded | 5/5 | — | — | May 30, 2025 | Jun 2, 2025 | |
| 92294073 | Wholesale order question | Closed | Urgent | D'angelo Koepp | — | Ignatius Cummerata | returnsgift-cardshipping | 6h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 2, 2025 | |
| 73972291 | Birthday gift not received | Closed | Normal |  Frank Mante II | — | Tommy Kuvalis | app | 6h | ⊘Not fired | — | — | — | May 31, 2025 | Jun 2, 2025 | |
| 80435600 | Klarna / Afterpay split issue | Closed | Urgent |  Jordi Kertzmann | — |  Steve O'Conner | Chat | — | 6h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 2, 2025 |
| 19338274 | BOPIS pickup not ready | Closed | Normal |  Davin Schaden | Modern Mercantile | Mr. Eliza Gerhold IV | Chat | — | 5h | ⊘Not fired | — | — | — | May 30, 2025 | Jun 2, 2025 |
| 30788361 | Restock alert for backorder | Closed | Normal |  Shaylee Frami | — |  Mr. Skyla Trantow | wholesaleloyalty | 4h | ○Sent, no reply | — | — | — | May 31, 2025 | Jun 2, 2025 | |
| 42787967 | Lost package follow-up | Closed | Normal |  Kay Boyer | — | Steve O'Conner | — | 4h | ●Responded | 5/5 | — | — | May 28, 2025 | Jun 2, 2025 | |
| 23807081 | Where is my order? | Closed | Normal |  Bryant Champlin | — | Mr. Skyla Trantow | — | 4h | ●Responded | 5/5 | — | — | May 28, 2025 | Jun 2, 2025 | |
| 22355391 | Question about product ingredients | Closed | Normal |  Alexis Schmidt | — | Oscar O'Hara | — | 3h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 2, 2025 | |
| 10413341 | Shipping cost question | Closed | Urgent |  Renee Spinka | — | Julie Hodkiewicz | — | 3h | ○Sent, no reply | — | — | — | May 27, 2025 | Jun 2, 2025 | |
| 53462293 | Refund not received | Closed | Normal |  Rosendo Shanahan | — | Garth Dooley | shippingwholesale | 2h | ○Sent, no reply | — | — | — | May 27, 2025 | Jun 2, 2025 | |
| 65349634 | Cancel order request | Closed | High |  Roger Bogan | — |  Jacklyn Dare | Chat | fragrancevipbopis | 2h | ○Sent, no reply | — | — | — | May 26, 2025 | Jun 2, 2025 |
| 39061432 | Birthday gift not received | Closed | Normal |  Rubye Walker | — |  Lily Raynor | influencershade-matchreturns | 2h | ●Responded | 10/11 | — | — | May 31, 2025 | Jun 2, 2025 | |
| 53336761 | Loyalty points not posting | Closed | Normal |  Krystal Pollich | — | Katrina Johns | Chat | — | 1d 1h | ○Sent, no reply | — | — | — | May 28, 2025 | Jun 2, 2025 |
| 08267430 | BOPIS order cancelled at store | Closed | Normal |  Lowell Wehner | — | Jacklyn Dare | Phone | bopisdamagedvip | 23h | ⊘Not fired | — | — | — | May 26, 2025 | Jun 2, 2025 |
| 52524880 | Refund not received | Closed | Low |  Cullen Herzog | — | Oscar O'Hara | Phone | loyaltyrefundvip | 21h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 2, 2025 |
| 79810841 | BOPIS order cancelled at store | Closed | Normal |  Jay Ziemann | — | Julie Hodkiewicz | shade-matchreturns | 1d 20h | ⊘Not fired | — | — | — | May 28, 2025 | Jun 2, 2025 | |
| 32294831 | Order arrived damaged | Closed | Normal |  Ms. Jeannette Heaney | — | Tommy Kuvalis | Social | loyalty | 20h | ⊘Not fired | — | — | — | May 30, 2025 | Jun 2, 2025 |
| 08213291 | Loyalty points not posting | Closed | Normal |  Van Heaney | — | Steve O'Conner | Chat | — | 20h | ⊘Not fired | — | — | — | May 26, 2025 | Jun 2, 2025 |
| 04746323 | Order arrived damaged | Closed | Normal |  Karley Keebler | — | Jacklyn Dare | Chat | — | 20h | ⊘Not fired | — | — | — | May 30, 2025 | Jun 2, 2025 |
| 27279604 | Lost package follow-up | Closed | Normal |  Angelo D'Amore | — | Lily Raynor | fragrance | 17h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 2, 2025 |