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Showing 12,901 - 12,950 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 01839095 | Influencer code not working | Solved | Normal |  Myra Hilll | — |  Mr. Eliza Gerhold IV | Chat | — | 2d 15h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - |
| 77579513 | Discount code not working | Solved | Normal |  Wendy Rolfson | — |  Mr. Skyla Trantow | Chat | — | 1h | ○Sent, no reply | — | — | — | May 30, 2025 | - |
| 09036239 | App crashes at checkout | Solved | Normal |  Merritt Gibson | — |  Oscar O'Hara | — | 6h | ●Responded | 5/5 | — | — | May 30, 2025 | - | |
| 03354566 | Klarna / Afterpay split issue | Pending | Normal |  Henrietta Gleason | — |  Leonard Waters-Howell | Chat | influencerwholesale | - | —Skipped | — | — | — | Apr 2, 2026 | - |
| 99209522 | Pro discount enrollment | Pending | Low |  Santos Auer | — |  Julie Hodkiewicz | Chat | fragrance | - | —Skipped | — | — | — | May 27, 2025 | - |
| 75395154 | Pro discount enrollment | Solved | Low |  Bulah Mohr | — |  Ignatius Cummerata | Phone | gift-card | 5h | ●Responded | 4/5 | — | — | Aug 20, 2025 | - |
| 73259995 | Loyalty points not posting | Solved | Normal |  Clark Gulgowski-Altenwerth | — | Ignatius Cummerata | Chat | bopis | 3h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - |
| 82534495 | App login problem | Solved | Normal |  Sammie Beer MD | — |  Vilma Gusikowski | damagedgift-cardsamples | 6h | ○Sent, no reply | — | — | — | Jun 22, 2025 | - | |
| 86044922 | Discount code not working | Solved | Normal |  Dereck Torphy | — |  Mr. Cade Senger | influencer | 5h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - | |
| 70318539 | Order arrived damaged | Solved | Low |  Julian Koss | — |  Tommy Kuvalis | Phone | — | 5h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - |
| 86670425 | Price match request | Solved | High |  Trever Durgan | — | Oscar O'Hara | — | 6h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |
| 71989873 | Store experience feedback | Solved | Normal |  Braden Hodkiewicz | — |  Yazmin Jast | Chat | fragranceshade-matchgift-card | 8h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - |
| 80161578 | Cancel order request | Solved | Low |  Mrs. Nancy Sauer-Marks | Helix Talent |  Chaz Renner | Phone | refund | 6h | ●Responded | 1/5 | — | — | Sep 2, 2025 | - |
| 78728143 | Question about product ingredients | Solved | Normal |  Alex O'Conner-Konopelski | — |  Mr. Lonie Hudson | influencershippingwholesale | 1d | ○Sent, no reply | — | — | — | Apr 18, 2026 | - | |
| 65884462 | App crashes at checkout | Solved | Low |  Ray Armstrong | — | Mr. Eliza Gerhold IV | Chat | — | 21h | ○Sent, no reply | — | — | — | May 27, 2025 | - |
| 96597739 | Restock alert for backorder | Solved | Urgent |  Hugh Schroeder | — |  Dr. Mandy McLaughlin | — | 6h | ⊘Not fired | — | — | — | Dec 30, 2025 | - | |
| 76793490 | Pro discount enrollment | Solved | Normal |  Dominick Schuster | — |  Lily Raynor | Chat | — | 3d 22h | ●Responded | 1/11 | — | — | Sep 6, 2025 | - |
| 40906245 | Klarna / Afterpay split issue | Solved | Normal |  Gia Hodkiewicz | — |  Darryl Jacobi | Social | returnsvip | 6h | ⊘Not fired | — | — | — | Jun 6, 2025 | - |
| 77206772 | Wholesale order question | Pending | Normal |  Amya Lakin | — | Ignatius Cummerata | damagedwholesalegift-card | - | —Skipped | — | — | — | Dec 22, 2025 | - | |
| 69391848 | Address change after shipping | Solved | High |  Miss Nellie Kessler | — |  Amely Pacocha | Chat | vipfragrance | 1d 15h | ●Responded | 9/11 | — | — | Jun 22, 2025 | - |
| 61492910 | BOPIS pickup not ready | Solved | Normal |  Wilmer Luettgen | — | Mr. Cade Senger | — | 17h | ●Responded | 4/5 | — | — | Sep 9, 2025 | - | |
| 70097069 | Insider tier issue | Solved | Normal |  Rickey Wilkinson | — |  Katrina Johns | Phone | influencerwholesale | 3h | ●Responded | 2/5 | — | — | Jun 4, 2025 | - |
| 03080057 | Where is my order? | Solved | Low |  Jay Langosh | — | Yazmin Jast | loyaltyinfluencershipping | 3d 20h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - | |
| 18046153 | Birthday gift not received | Solved | Normal |  Cory Hills MD | — | Tommy Kuvalis | influencer | 1d 4h | ●Responded | 1/5 | — | — | Jan 5, 2026 | - | |
| 42062939 | Cancel subscription / Auto-replenish | Solved | Normal |  Colin Funk | — | Leonard Waters-Howell | loyaltygift-card | 4h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | |
| 53555613 | BOPIS pickup not ready | Solved | Low |  Mr. Helene Stark | — |  Steve O'Conner | shade-match | 1h | ⊘Not fired | — | — | — | Nov 4, 2025 | - | |
| 64730002 | Birthday gift not received | Solved | Normal |  Mr. Alonzo Effertz | — | Julie Hodkiewicz | — | 1h | ●Responded | 1/5 | — | — | Aug 22, 2025 | - | |
| 59310317 | Wrong shade sent | Pending | Normal |  Ayana Hane | — |  Kip Schroeder IV | wholesalebopisfragrance | - | —Skipped | — | — | — | Jul 11, 2025 | - | |
| 74368514 | Return after 30-day window | Solved | Normal |  Myriam Rau | — |  Eula McKenzie | Chat | shipping | 5h | ⊘Not fired | — | — | — | Mar 13, 2026 | - |
| 67074639 | Wrong shade sent | Solved | Normal |  Tara DuBuque | — | Lily Raynor | Phone | apployaltyshade-match | 2d 4h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - |
| 36650564 | Missing samples in order | Solved | Low |  Marlen Pacocha | — |  Miss Amber Hintz Sr. | Chat | bopisloyaltyfragrance | 1h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - |
| 17081965 | Cancel order request | Solved | Normal |  Lynette Ritchie | — |  Jacklyn Dare | Chat | samplesloyalty | 10h | ●Responded | 4/5 | — | — | Apr 15, 2026 | - |
| 29499636 | Discount code not working | Solved | Low |  Jermaine Johns | — | Kip Schroeder IV | Chat | — | 19h | ●Responded | 4/5 | — | — | Oct 12, 2025 | - |
| 27915376 | Cancel order request | Solved | High |  Pam Hauck | — | Julie Hodkiewicz | refundbopis | 3h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - | |
| 84446033 | Insider tier issue | Solved | Normal |  Chelsie Reinger | — | Yazmin Jast | wholesale | 11h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | |
| 40637331 | Return after 30-day window | Solved | Low |  Ettie Littel | — | Miss Amber Hintz Sr. | Social | samples | 1d 2h | ⊘Not fired | — | — | — | Nov 15, 2025 | - |
| 06237180 | Wholesale order question | Solved | Urgent |  Lessie Wolff | — | Mr. Skyla Trantow | gift-cardsamplesvip | 7h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - | |
| 82769439 | Cancel order request | Pending | Normal |  Rochelle Schmidt | — | Mr. Eliza Gerhold IV | — | - | —Skipped | — | — | — | Sep 27, 2025 | - | |
| 50955459 | Wholesale order question | Solved | Normal |  Mr. Luke Lakin | — | Steve O'Conner | shippinggift-cardvip | 1h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |
| 16078536 | Order arrived damaged | Solved | Low |  Reta Cole-Crist | — | Steve O'Conner | Chat | bopisshade-matchloyalty | 6h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - |
| 09983912 | Foundation match help | Solved | High |  Barbara Langworth | — | Julie Hodkiewicz | Phone | — | 21h | ●Responded | 3/5 | — | — | Aug 19, 2025 | - |
| 83783752 | Birthday gift not received | Pending | Normal |  Caesar Bednar | — | Mr. Eliza Gerhold IV | refund | - | —Skipped | — | — | — | Jan 31, 2026 | - | |
| 37094865 | Pro discount enrollment | Solved | High |  Ms. Linda Funk | — | Mr. Lonie Hudson | fragrancedamaged | 1d | ○Sent, no reply | — | — | — | Mar 18, 2026 | - | |
| 67936339 | Wholesale order question | Solved | Normal |  Althea Jacobi V | — | Mr. Lonie Hudson | fragrancesamplesrefund | 9h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | |
| 33816988 | Missing items in shipment | Open | High |  Frederique Bergstrom-Block MD | — | Eula McKenzie | Chat | — | - | —Skipped | — | — | — | Dec 19, 2025 | - |
| 08311490 | Item authenticity concern | Solved | Normal | Lessie Wolff | — | Mr. Cade Senger | samplesshade-matchvip | 4h | ●Responded | 10/11 | — | — | Dec 9, 2025 | - | |
| 21170686 | Insider tier issue | Solved | Normal |  Aron Boyer | — |  Garth Dooley | Chat | viprefundbopis | 8d 8h | ○Sent, no reply | — | — | — | Jan 7, 2026 | - |
| 53768037 | Store experience feedback | Solved | Normal |  Electa Friesen | — | Lily Raynor | damagedreturnsinfluencer | 1h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - | |
| 20530379 | Item authenticity concern | Open | Normal |  Chyna Langworth | — | Garth Dooley | wholesale | - | —Skipped | — | — | — | Oct 30, 2025 | - | |
| 43824035 | BOPIS order cancelled at store | Solved | Normal |  Ms. Kylee Anderson | — | Lily Raynor | appvipshade-match | 5h | ●Responded | 5/5 | — | — | Jul 2, 2025 | - |