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Showing 1,301 - 1,350 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18982924 | Missing items in shipment | Closed | Urgent |  Tyrone Jacobi DVM | — |  Amely Pacocha | Chat | shade-matchgift-cardrefund | 2h | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 21, 2026 |
| 70975329 | BOPIS order cancelled at store | Closed | High |  Lindsey Schneider | — |  Tommy Kuvalis | loyaltygift-card | 1h | ⊘Not fired | — | — | — | Apr 14, 2026 | Apr 21, 2026 | |
| 54692867 | Discount code not working | Closed | Normal |  Roy Cronin | — |  Kip Schroeder IV | returns | 1h | ⊘Not fired | — | — | — | Apr 17, 2026 | Apr 21, 2026 | |
| 20936922 | Lost package follow-up | Closed | Low |  Nathaniel Lynch | — |  Steve O'Conner | Chat | — | 1h | ⊘Not fired | — | — | — | Apr 14, 2026 | Apr 21, 2026 |
| 41755413 | Influencer code not working | Closed | Normal |  Vickie Bruen | — | Steve O'Conner | Phone | appfragrance | 1h | ⊘Not fired | — | — | — | Apr 18, 2026 | Apr 21, 2026 |
| 64857859 | Address change after shipping | Closed | Normal |  Orin Beier II | — |  Faith Hilll | — | 1h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 21, 2026 | |
| 24210552 | Missing items in shipment | Closed | Normal |  Liza Kozey | — |  Mr. Skyla Trantow | Social | damagedreturns | 1h | ⊘Not fired | — | — | — | Apr 17, 2026 | Apr 21, 2026 |
| 85350430 | Restock alert for backorder | Closed | Normal |  Rocky Koch | — |  Miss Amber Hintz Sr. | — | 2d 22h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 21, 2026 | |
| 91470543 | Restock alert for backorder | Closed | Normal |  Santos Douglas | — | Tommy Kuvalis | Social | returnsrefund | 1d 18h | ⊘Not fired | — | — | — | Apr 16, 2026 | Apr 21, 2026 |
| 07843417 | Missing items in shipment | Closed | Normal |  Mr. Don Baumbach | Crown Department Stores |  Chaz Renner | Chat | damaged | 9d 14h | ○Sent, no reply | — | — | — | Apr 4, 2026 | Apr 21, 2026 |
| 44739773 | Foundation match help | Closed | Normal |  Kimberly Tremblay | — | Steve O'Conner | Chat | — | 1d 12h | ○Sent, no reply | — | — | — | Apr 14, 2026 | Apr 21, 2026 |
| 05961172 | Shipping cost question | Closed | Normal |  Walker Schulist | — | Kip Schroeder IV | damaged | 12h | ⊘Not fired | — | — | — | Apr 16, 2026 | Apr 21, 2026 | |
| 57519027 | App login problem | Closed | Normal |  Connie Okuneva III | — | Miss Amber Hintz Sr. | Chat | appvip | 11h | ⊘Not fired | — | — | — | Apr 13, 2026 | Apr 21, 2026 |
| 94071636 | Store experience feedback | Closed | High |  Mr. Rufus Will I | — |  Garth Dooley | — | 2d 10h | ○Sent, no reply | — | — | — | Apr 11, 2026 | Apr 21, 2026 | |
| 00179131 | Birthday gift not received | Closed | Normal |  Cecilia Hilll | Quartz Gifting |  Vilma Gusikowski | gift-cardloyaltyfragrance | 2d 10h | ●Responded | 3/5 | — | — | Apr 13, 2026 | Apr 21, 2026 | |
| 20380534 | Order arrived damaged | Closed | High |  Miss Roslyn Ziemann | — |  Katrina Johns | — | 9h | ○Sent, no reply | — | — | — | Apr 19, 2026 | Apr 20, 2026 | |
| 52425465 | Missing samples in order | Closed | Normal |  Salvatore Hammes | — |  Leonard Waters-Howell | Chat | influencershippingfragrance | 8h | ⊘Not fired | — | — | — | Apr 14, 2026 | Apr 20, 2026 |
| 78907706 | Restock alert for backorder | Closed | Low |  Johann West | — | Garth Dooley | Chat | — | 8h | ●Responded | 3/5 | — | — | Apr 14, 2026 | Apr 20, 2026 |
| 16654015 | Missing samples in order | Closed | High |  Nathaniel McClure | — |  Ignatius Cummerata | shade-matchwholesalegift-card | 1d 7h | ⊘Not fired | — | — | — | Apr 13, 2026 | Apr 20, 2026 | |
| 28882577 | Cancel order request | Closed | Normal |  Max Halvorson | — |  Eula McKenzie | damagedinfluencerbopis | 6h | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 20, 2026 | |
| 69783799 | Loyalty points not posting | Closed | High |  Delores Shanahan | — | Mr. Skyla Trantow | damagedrefund | 6h | ○Sent, no reply | — | — | — | Apr 18, 2026 | Apr 20, 2026 | |
| 80737936 | Cancel order request | Closed | Normal |  Caesar Bednar | — |  Lily Raynor | Chat | fragranceapployalty | 6h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 20, 2026 |
| 73102318 | Discount code not working | Closed | Normal |  Mr. Damon Friesen | — | Miss Amber Hintz Sr. | bopis | 4h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 20, 2026 | |
| 92232987 | Pro discount enrollment | Closed | Normal |  Jasper Bahringer | — | Leonard Waters-Howell | app | 3h | ●Responded | 2/5 | — | — | Apr 16, 2026 | Apr 20, 2026 | |
| 25064068 | Wrong shade sent | Closed | Low |  Clark Gulgowski-Altenwerth | — | Steve O'Conner | gift-cardsamples | 2h | ●Responded | 5/5 | — | — | Apr 15, 2026 | Apr 20, 2026 | |
| 45438260 | Insider tier issue | Closed | Normal |  Mr. Estefania Lesch | — |  Mr. Lonie Hudson | Chat | — | 1h | ○Sent, no reply | — | — | — | Apr 14, 2026 | Apr 20, 2026 |
| 70294024 | Wrong shade sent | Closed | Low |  Lizzie Wisoky | — | Katrina Johns | Chat | wholesalevipbopis | 23h | ○Sent, no reply | — | — | — | Apr 18, 2026 | Apr 20, 2026 |
| 00286067 | Birthday gift not received | Closed | Normal |  Forrest Mraz | — | Chaz Renner | vipinfluencer | 2d 19h | ⊘Not fired | — | — | — | Apr 14, 2026 | Apr 20, 2026 | |
| 80335412 | Order arrived damaged | Closed | High |  Stuart Zieme | — |  Kaela Friesen | shade-matchinfluencer | 19h | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 20, 2026 | |
| 28311821 | App crashes at checkout | Closed | High |  Shirley Cartwright | — | Miss Amber Hintz Sr. | Social | vipreturns | 19h | ⊘Not fired | — | — | — | Apr 16, 2026 | Apr 20, 2026 |
| 09703156 | Loyalty points not posting | Closed | Normal |  Aubree Stroman PhD | — | Lily Raynor | damagedvipshipping | 2d 15h | ○Sent, no reply | — | — | — | Apr 14, 2026 | Apr 20, 2026 | |
| 81266282 | Birthday gift not received | Closed | Normal |  Dr. Isaiah Bahringer | — | Faith Hilll | influencerloyaltyapp | 11h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 20, 2026 | |
| 94835845 | Birthday gift not received | Closed | Normal |  Amy Weissnat | — |  Oscar O'Hara | app | 9h | ●Responded | 5/5 | — | — | Apr 15, 2026 | Apr 19, 2026 | |
| 64836036 | Missing samples in order | Closed | Low |  Rickey Wilkinson | — | Mr. Lonie Hudson | influencer | 9h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 19, 2026 | |
| 68278305 | Cancel order request | Closed | Low |  Tara DuBuque | — | Garth Dooley | Chat | — | 6d 9h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 19, 2026 |
| 49231652 | Refund not received | Closed | Normal |  Darrel Murazik | House of Lumière | Mr. Skyla Trantow | Phone | fragrance | 7h | ●Responded | 5/5 | — | — | Apr 12, 2026 | Apr 19, 2026 |
| 38426189 | Loyalty points not posting | Closed | Low |  Hugh Cummerata | — |  Julie Hodkiewicz | fragranceappinfluencer | 6h | ○Sent, no reply | — | — | — | Apr 18, 2026 | Apr 19, 2026 | |
| 84054516 | Allergic reaction concern | Closed | Low |  Garry Stiedemann | — | Julie Hodkiewicz | damagedinfluencerloyalty | 6h | ●Responded | 5/5 | — | — | Apr 15, 2026 | Apr 19, 2026 | |
| 73614610 | Price match request | Closed | Normal |  Lynette Ritchie | — | Steve O'Conner | Chat | shippingshade-match | 6h | ⊘Not fired | — | — | — | Apr 15, 2026 | Apr 19, 2026 |
| 73470809 | Insider tier issue | Closed | Normal |  Hallie Feest | — | Faith Hilll | — | 6h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 19, 2026 | |
| 76746010 | Missing samples in order | Closed | Normal |  Wendy Rolfson | — |  Dr. Mandy McLaughlin | Social | shippingdamagedrefund | 5h | ⊘Not fired | — | — | — | Apr 13, 2026 | Apr 19, 2026 |
| 24823359 | Order arrived damaged | Closed | High |  Felicia Reinger | Silver Lake Studios | Kip Schroeder IV | wholesaleapp | 5h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 19, 2026 | |
| 77685249 | Cancel subscription / Auto-replenish | Closed | High |  Lauren Bergnaum | — |  Darryl Jacobi | wholesaledamaged | 4h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 19, 2026 | |
| 34188482 | Klarna / Afterpay split issue | Closed | Normal |  Todd Streich | — |  Mr. Eliza Gerhold IV | Chat | vipwholesaleshipping | 4h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 19, 2026 |
| 73791480 | Refund not received | Closed | Normal |  Omar Herzog | — |  Mr. Cade Senger | Phone | bopisshade-matchfragrance | 1d 4h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 19, 2026 |
| 99622726 | Wrong shade sent | Closed | Low |  Brandi Wehner | — | Faith Hilll | — | 3h | ●Responded | 2/5 | — | — | Apr 12, 2026 | Apr 19, 2026 | |
| 57643691 | Insider tier issue | Closed | Urgent |  Ellie Kuhn | — | Miss Amber Hintz Sr. | Chat | loyaltyreturns | 3h | ●Responded | 3/5 | — | — | Apr 17, 2026 | Apr 19, 2026 |
| 75547501 | Cancel subscription / Auto-replenish | Closed | Normal |  Pam Carter | — | Tommy Kuvalis | Chat | vip | 1d 2h | ⊘Not fired | — | — | — | Apr 15, 2026 | Apr 19, 2026 |
| 67164414 | Influencer code not working | Closed | High |  Norma Ryan | — | Ignatius Cummerata | refund | 2h | ●Responded | 5/5 | — | — | Apr 17, 2026 | Apr 19, 2026 | |
| 15770012 | Loyalty points not posting | Closed | Normal |  Kaleb Block | — | Chaz Renner | Chat | — | 2h | ⊘Not fired | — | — | — | Apr 16, 2026 | Apr 19, 2026 |