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Showing 13,451 - 13,500 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 38996692 | Insider tier issue | Solved | Normal |  Carol Baumbach | — |  Kaela Friesen | Social | fragrancereturnsloyalty | 1d 18h | ⊘Not fired | — | — | — | Feb 8, 2026 | - |
| 05571412 | Pro discount enrollment | Solved | Normal |  Mary Renner | — |  Oscar O'Hara | Chat | fragrancegift-cardapp | 14h | ●Responded | 5/5 | — | — | Aug 15, 2025 | - |
| 22159075 | Insider tier issue | Solved | Normal |  Jasper Bahringer | — |  Kip Schroeder IV | loyalty | 5h | ⊘Not fired | — | — | — | Dec 20, 2025 | - | |
| 14474958 | Cancel subscription / Auto-replenish | Solved | Normal |  Joe Denesik | — |  Lily Raynor | — | 19h | ●Responded | 9/11 | — | — | Jun 20, 2025 | - | |
| 36867365 | BOPIS order cancelled at store | Solved | Normal |  Leona Kassulke | — |  Chaz Renner | appinfluencershipping | 2h | ●Responded | 2/5 | — | — | Jan 15, 2026 | - | |
| 78369888 | Klarna / Afterpay split issue | Solved | Normal |  Devonte Nolan Sr. | — |  Eula McKenzie | Phone | loyaltysamplesgift-card | 1h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - |
| 02312808 | Store experience feedback | Solved | Normal |  Madison Volkman | — | Kip Schroeder IV | Chat | — | 5h | ●Responded | 7/11 | — | — | May 22, 2026 | - |
| 19232381 | Price match request | Solved | High |  Floyd Huels | — |  Mr. Lonie Hudson | Chat | — | 4h | ⊘Not fired | — | — | — | Jul 4, 2025 | - |
| 19051917 | Refund not received | Solved | Normal |  Mr. Cedric Schiller | Verde Concierge |  Faith Hilll | Chat | shade-matchreturns | 1d | ○Sent, no reply | — | — | — | Sep 2, 2025 | - |
| 87206364 | Wrong shade sent | Open | Normal |  Mattie Hahn | — |  Julie Hodkiewicz | Chat | wholesale | - | —Skipped | — | — | — | Jan 6, 2026 | - |
| 05340724 | BOPIS pickup not ready | Solved | Low |  Jany Tromp-Monahan | — |  Mr. Eliza Gerhold IV | — | 1h | ●Responded | 1/5 | — | — | Jul 31, 2025 | - | |
| 04191069 | Address change after shipping | Solved | Normal |  Ebony Bosco | — |  Mr. Cade Senger | bopis | 6d 4h | ○Sent, no reply | — | — | — | May 2, 2026 | - | |
| 38723829 | Lost package follow-up | Solved | Normal |  Reta Cole-Crist | — |  Jacklyn Dare | — | 8d 13h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - | |
| 68028477 | Where is my order? | Solved | Normal |  Haskell Barrows | — | Oscar O'Hara | Social | shippingappbopis | 13h | ⊘Not fired | — | — | — | Oct 31, 2025 | - |
| 21067167 | Where is my order? | Solved | Normal |  Shea Berge | — | Oscar O'Hara | Social | loyaltyvipbopis | 2d 17h | ⊘Not fired | — | — | — | Nov 14, 2025 | - |
| 72560022 | Wholesale order question | Solved | Normal |  Cathy Rempel | Studio Eleven |  Yazmin Jast | — | 4h | ●Responded | 5/5 | — | — | Apr 20, 2026 | - | |
| 37532893 | Item authenticity concern | Solved | Low |  Cory Hills MD | — |  Vilma Gusikowski | returns | 5h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |
| 59686224 | Address change after shipping | Pending | Normal |  April Abernathy | — |  Miss Amber Hintz Sr. | apprefundreturns | - | —Skipped | — | — | — | Jan 2, 2026 | - | |
| 59395953 | Gift card balance question | Solved | Normal |  Norberto Kertzmann | — | Eula McKenzie | Social | — | 5h | ⊘Not fired | — | — | — | Apr 29, 2026 | - |
| 57184782 | Insider tier issue | Solved | Urgent |  Icie Cummerata | — | Kip Schroeder IV | Chat | refundsamplesinfluencer | 19h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - |
| 35352881 | Item authenticity concern | Solved | Low |  Sibyl Kiehn V | — | Eula McKenzie | Chat | — | 2d 11h | ●Responded | 4/5 | — | — | Dec 24, 2025 | - |
| 24094545 | Cancel order request | Solved | Normal |  Miss Chance Watsica | — | Jacklyn Dare | gift-cardreturnsdamaged | 4h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 11828834 | Store experience feedback | Open | Normal |  Wm Kub | — |  Leonard Waters-Howell | shade-matchgift-cardshipping | - | —Skipped | — | — | — | Nov 7, 2025 | - | |
| 75784948 | Discount code not working | Solved | Normal |  Mrs. Nancy Sauer-Marks | Helix Talent | Julie Hodkiewicz | Chat | gift-card | 3h | ●Responded | 5/5 | — | — | Oct 16, 2025 | - |
| 11424572 | Cancel order request | Open | Normal |  Mr. Cletus Conn PhD | — |  Mr. Skyla Trantow | influencergift-card | - | —Skipped | — | — | — | Dec 12, 2025 | - | |
| 72436185 | Shipping cost question | Pending | Normal |  Lana Corwin | — | Kaela Friesen | vipwholesalefragrance | - | —Skipped | — | — | — | Nov 21, 2025 | - | |
| 00740727 | Missing samples in order | Solved | High |  Desiree Nikolaus | — | Mr. Cade Senger | — | 4h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |
| 27240412 | Allergic reaction concern | Solved | Low |  Bette Schaden | — | Eula McKenzie | refundapp | 13h | ●Responded | 5/5 | — | — | Jan 16, 2026 | - | |
| 89348471 | Wrong shade sent | Solved | Low |  Sophie Feeney | — | Lily Raynor | Chat | vip | 10h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - |
| 58391893 | Return after 30-day window | Solved | Normal |  Marlene King | — | Julie Hodkiewicz | Chat | — | 22h | ⊘Not fired | — | — | — | Nov 14, 2025 | - |
| 72369438 | Discount code not working | Solved | Normal |  Ms. Nadia Yundt | — | Miss Amber Hintz Sr. | Chat | — | 16h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - |
| 45730066 | BOPIS pickup not ready | Solved | High |  Mr. Jorge Doyle | — | Lily Raynor | Chat | shade-matchreturnsfragrance | 5h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - |
| 45944070 | Insider tier issue | Solved | Low |  Jeffrey Rath | — |  Dr. Mandy McLaughlin | Chat | bopisreturnsapp | 1d 6h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - |
| 92732966 | Restock alert for backorder | Solved | High |  Lindsey Schultz | — | Miss Amber Hintz Sr. | Chat | gift-cardloyalty | 3h | ●Responded | 9/11 | — | — | Feb 1, 2026 | - |
| 46581469 | App crashes at checkout | Solved | Normal |  Jeff Thompson | — | Leonard Waters-Howell | Chat | fragrance | 3h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - |
| 90349243 | Missing items in shipment | Solved | Low |  Ludwig Cruickshank | — | Miss Amber Hintz Sr. | Chat | — | 15h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - |
| 92683014 | Discount code not working | Solved | Normal |  Edward Schoen | — |  Katrina Johns | Social | — | 1d 18h | ⊘Not fired | — | — | — | Jul 28, 2025 | - |
| 89206617 | Shipping cost question | Solved | Normal |  Miss Jayden Ferry II | — |  Garth Dooley | — | 13h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |
| 39245168 | Item authenticity concern | Solved | High |  Joel Wisoky | — | Eula McKenzie | Phone | returnsvipbopis | 5h | ⊘Not fired | — | — | — | Oct 31, 2025 | - |
| 21323212 | Cancel order request | Solved | Urgent |  Isom Kshlerin | — | Kaela Friesen | Chat | — | 5h | ●Responded | 5/5 | — | — | Dec 29, 2025 | - |
| 99551217 | Cancel subscription / Auto-replenish | Solved | Low |  Laisha Gusikowski | — |  Darryl Jacobi | Social | bopiswholesale | 7d | ⊘Not fired | — | — | — | Jan 15, 2026 | - |
| 19168132 | Lost package follow-up | Solved | Low |  Mrs. Brooke Pfeffer | — |  Ignatius Cummerata | Chat | samples | 2h | ⊘Not fired | — | — | — | Aug 12, 2025 | - |
| 58412879 | Foundation match help | Solved | High |  Mr. Armando Mertz | — | Mr. Cade Senger | — | 7h | ○Sent, no reply | — | — | — | Mar 8, 2026 | - | |
| 32606211 | Klarna / Afterpay split issue | Solved | Low |  Zita Lindgren | — | Jacklyn Dare | Chat | samplesinfluencer | 8h | ○Sent, no reply | — | — | — | Oct 1, 2025 | - |
| 55022938 | Restock alert for backorder | Solved | Normal |  Janet Lynch | — | Mr. Eliza Gerhold IV | gift-carddamaged | 4d 14h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |
| 87024423 | Item authenticity concern | Solved | Normal | Norberto Kertzmann | — | Darryl Jacobi | damagedwholesale | 21h | ●Responded | 1/5 | — | — | Jul 18, 2025 | - | |
| 92093765 | Question about product ingredients | Solved | Urgent |  Owen Carter | — | Chaz Renner | shade-matchvip | 2h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |
| 93035688 | App crashes at checkout | Pending | Urgent |  Dejon McLaughlin Sr. | — | Mr. Cade Senger | Chat | — | - | —Skipped | — | — | — | May 8, 2026 | - |
| 71254702 | Influencer code not working | Solved | Normal |  Nick Murray | — | Chaz Renner | refundsamples | 1d 1h | ⊘Not fired | — | — | — | Oct 9, 2025 | - | |
| 20684410 | Lost package follow-up | Pending | Normal |  Dr. Salvatore Collins | — | Dr. Mandy McLaughlin | Chat | — | - | —Skipped | — | — | — | May 16, 2026 | - |