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Showing 13,851 - 13,900 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 27509750 | Missing items in shipment | Pending | High |  Dr. Isaiah Bahringer | — |  Garth Dooley | Phone | bopis | - | —Skipped | — | — | — | May 30, 2025 | - |
| 72456137 | Missing samples in order | Open | Low |  Jermaine Ferry | — |  Chaz Renner | Chat | — | - | —Skipped | — | — | — | Feb 9, 2026 | - |
| 82473259 | Discount code not working | Solved | Normal |  Shelia Kerluke | — |  Jacklyn Dare | shipping | 15h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - | |
| 11960050 | Missing samples in order | Solved | High |  Jack Purdy | — |  Kaela Friesen | gift-card | 1d 12h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |
| 76387399 | Cancel subscription / Auto-replenish | Solved | Normal |  Ms. Alexandra Toy | — |  Dr. Mandy McLaughlin | Social | samples | 6h | ⊘Not fired | — | — | — | May 29, 2025 | - |
| 92439574 | Insider tier issue | Open | High |  Jon Walter | — |  Miss Amber Hintz Sr. | Phone | — | - | —Skipped | — | — | — | Dec 25, 2025 | - |
| 13189503 | Foundation match help | Solved | Normal |  Lura Yost V | — |  Leonard Waters-Howell | Chat | — | 3h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - |
| 63550501 | Refund not received | Pending | High |  Mr. Stephan Lind IV | — |  Tommy Kuvalis | Phone | — | - | —Skipped | — | — | — | Dec 3, 2025 | - |
| 40809961 | Influencer code not working | Solved | Normal |  Lavonne Schimmel | — | Jacklyn Dare | Chat | refundinfluencer | 1d 20h | ○Sent, no reply | — | — | — | May 19, 2026 | - |
| 67517250 | App login problem | Solved | Low |  Cullen Herzog | — |  Mr. Lonie Hudson | app | 1h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - | |
| 33854314 | App crashes at checkout | Solved | Normal |  Frederick Kling | — |  Yazmin Jast | — | 4h | ●Responded | 5/5 | — | — | Aug 8, 2025 | - | |
| 40756828 | Gift card balance question | Solved | Normal |  Andrew Dare | — | Leonard Waters-Howell | gift-cardbopisrefund | 9h | ⊘Not fired | — | — | — | Nov 13, 2025 | - | |
| 61531719 | Order arrived damaged | Pending | High |  Dr. Mamie Shields | — | Kaela Friesen | — | - | —Skipped | — | — | — | Jul 7, 2025 | - | |
| 08498622 | BOPIS order cancelled at store | Solved | Normal |  Rocky Koch | — |  Katrina Johns | appshade-matchinfluencer | 5h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | |
| 82536255 | Refund not received | Solved | Normal |  Danny Mueller | — | Garth Dooley | samples | 19h | ●Responded | 1/11 | — | — | Feb 18, 2026 | - | |
| 49693497 | Store experience feedback | Solved | High |  Sara Feest | — |  Julie Hodkiewicz | Phone | returns | 3d 10h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - |
| 53243673 | Foundation match help | Solved | Normal |  Marilou Medhurst | — | Mr. Lonie Hudson | Chat | loyaltyshipping | 8d 6h | ●Responded | 2/5 | — | — | May 2, 2026 | - |
| 09566337 | BOPIS pickup not ready | Solved | Normal |  Luz Kertzmann | — |  Ignatius Cummerata | gift-cardrefundvip | 4h | ⊘Not fired | — | — | — | Apr 7, 2026 | - | |
| 36295826 | Pro discount enrollment | Solved | Normal |  Lelah Adams | — | Miss Amber Hintz Sr. | Social | — | 4h | ⊘Not fired | — | — | — | Sep 18, 2025 | - |
| 49904890 | Cancel subscription / Auto-replenish | Solved | Urgent |  Janiya Krajcik | — | Kaela Friesen | samplesvip | 5h | ⊘Not fired | — | — | — | Jul 3, 2025 | - | |
| 79810936 | Where is my order? | Pending | Normal |  Immanuel Hayes | — |  Kip Schroeder IV | — | - | —Skipped | — | — | — | Oct 29, 2025 | - | |
| 08607540 | Question about product ingredients | Solved | Normal |  Mr. Sheldon Orn | — | Jacklyn Dare | returns | 12h | ○Sent, no reply | — | — | — | Jun 15, 2025 | - | |
| 31807509 | Birthday gift not received | Solved | High |  Rick Sawayn | — |  Mr. Eliza Gerhold IV | Phone | — | 5h | ●Responded | 10/11 | — | — | Jul 28, 2025 | - |
| 97874886 | App crashes at checkout | Solved | Normal |  Daniel Schaden | — |  Vilma Gusikowski | loyalty | 22h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - | |
| 36519655 | Loyalty points not posting | Solved | Normal |  Omari Wolf | — | Julie Hodkiewicz | Chat | returns | 2h | ●Responded | 5/5 | — | — | Jun 11, 2025 | - |
| 00669492 | Cancel order request | Solved | Normal |  Ben Schimmel | — | Vilma Gusikowski | — | 3h | ●Responded | 10/11 | — | — | Jul 25, 2025 | - | |
| 35524782 | Item authenticity concern | Pending | High |  Payton Padberg | — | Mr. Lonie Hudson | Chat | bopisdamagedsamples | - | —Skipped | — | — | — | May 17, 2026 | - |
| 77105524 | Pro discount enrollment | Pending | Low |  Richmond Senger | — |  Lily Raynor | — | - | —Skipped | — | — | — | Jun 27, 2025 | - | |
| 22060317 | BOPIS order cancelled at store | Solved | Normal |  Van Heaney | — | Dr. Mandy McLaughlin | — | 3h | ⊘Not fired | — | — | — | Apr 28, 2026 | - | |
| 20471179 | Wrong shade sent | Solved | Normal |  Fredrick Mills | — |  Amely Pacocha | Social | vipwholesaleloyalty | 8h | ⊘Not fired | — | — | — | Aug 15, 2025 | - |
| 84039341 | Discount code not working | Solved | Normal |  Miss Beatrice Dach | — | Vilma Gusikowski | — | 8d 8h | ●Responded | 2/5 | — | — | Aug 12, 2025 | - | |
| 01637984 | Item authenticity concern | Pending | Low |  Ms. Zoey Feeney | — |  Faith Hilll | bopisinfluencerfragrance | - | —Skipped | — | — | — | Mar 25, 2026 | - | |
| 33925982 | Wholesale order question | Solved | Low |  Anthony Schaefer | — | Yazmin Jast | bopisloyalty | 19h | ●Responded | 5/5 | — | — | Nov 17, 2025 | - | |
| 40997145 | Klarna / Afterpay split issue | Solved | Normal |  Veronica Russel | — | Julie Hodkiewicz | damagedinfluencer | 5h | ●Responded | 5/5 | — | — | Oct 25, 2025 | - | |
| 41639645 | Klarna / Afterpay split issue | Solved | High |  Lorena Cremin Jr. | — |  Eula McKenzie | damagedapprefund | 2h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |
| 51758481 | App login problem | Solved | Low |  Karley Keebler | — |  Darryl Jacobi | shade-match | 1d 12h | ●Responded | 4/5 | — | — | Sep 5, 2025 | - | |
| 85407661 | Store experience feedback | Pending | Normal |  Sienna Morar | — | Kaela Friesen | — | - | —Skipped | — | — | — | Mar 28, 2026 | - | |
| 76072950 | Allergic reaction concern | Solved | Low |  Tomasa Crooks | — | Garth Dooley | Social | vip | 5h | ⊘Not fired | — | — | — | Sep 4, 2025 | - |
| 51798923 | Influencer code not working | Solved | Normal |  Lester Morar | — |  Mr. Skyla Trantow | Chat | loyaltybopis | 4d 23h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - |
| 13989142 | Gift card balance question | Solved | Normal |  Merle Hermiston | — | Ignatius Cummerata | vipbopisloyalty | 3h | ⊘Not fired | — | — | — | Oct 17, 2025 | - | |
| 44210127 | Where is my order? | Solved | Normal |  Shelia Jakubowski | — | Mr. Eliza Gerhold IV | loyaltyvipfragrance | 2d 3h | ●Responded | 2/5 | — | — | Oct 23, 2025 | - | |
| 81506480 | BOPIS order cancelled at store | Solved | High |  Mattie Hahn | — | Eula McKenzie | — | 6h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | |
| 81743612 | Missing items in shipment | Solved | Normal |  Ludwig Ratke | — | Jacklyn Dare | shippingsamplesgift-card | 1d 7h | ●Responded | 4/5 | — | — | Nov 21, 2025 | - | |
| 37699911 | App login problem | Solved | Low |  Kelli Klocko | — |  Mr. Cade Senger | — | 2h | ●Responded | 2/5 | — | — | Nov 7, 2025 | - | |
| 72595513 | Where is my order? | Solved | Low |  Brittany Tromp | — | Julie Hodkiewicz | — | 2h | ●Responded | 5/5 | — | — | Jul 28, 2025 | - | |
| 61217887 | Order arrived damaged | Solved | Low |  Betty Cummerata | — | Katrina Johns | apployaltyshipping | 5h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - | |
| 63925304 | Price match request | Solved | High |  Lindsey Schneider | — | Tommy Kuvalis | Phone | shade-matchsamples | 2d 18h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - |
| 46963339 | App crashes at checkout | Solved | Normal |  Jordan Gerlach | — | Mr. Skyla Trantow | appshade-matchshipping | 3h | ○Sent, no reply | — | — | — | Oct 6, 2025 | - | |
| 01375003 | Foundation match help | Pending | Normal |  Geneva Franey | — | Katrina Johns | Chat | damagedsamples | - | —Skipped | — | — | — | Dec 16, 2025 | - |
| 36869010 | Item authenticity concern | Solved | High |  Annabel Nicolas DDS | — | Mr. Eliza Gerhold IV | refundfragrance | 1d 7h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - |