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Showing 14,551 - 14,600 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 97145522 | Store experience feedback | Solved | High |  Estefania Donnelly | — |  Garth Dooley | fragrance | 5h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | |
| 91470484 | Lost package follow-up | Solved | High |  Milan Graham Jr. | — |  Steve O'Conner | Chat | refundinfluencer | 15h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - |
| 43503945 | Wholesale order question | Solved | Normal |  Hildegard Murray | — |  Kaela Friesen | Chat | gift-card | 4h | ●Responded | 2/5 | — | — | Jan 1, 2026 | - |
| 44980434 | Influencer code not working | Solved | Normal |  Uriel Kulas | — |  Mr. Skyla Trantow | Chat | refundinfluencerapp | 5d 5h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - |
| 11032793 | Insider tier issue | Solved | Low |  Leanne Leannon | — |  Ignatius Cummerata | influencerbopis | 4h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - | |
| 07770973 | Return after 30-day window | Solved | Normal |  Eula Nienow | — |  Dr. Mandy McLaughlin | Chat | loyalty | 9d 11h | ⊘Not fired | — | — | — | Jun 5, 2025 | - |
| 10431798 | Where is my order? | Solved | High |  Eldridge Feeney | — |  Faith Hilll | Chat | — | 4h | ○Sent, no reply | — | — | — | May 23, 2025 | - |
| 84722794 | Insider tier issue | Pending | Normal |  Hudson Tromp | — | Faith Hilll | Chat | bopisreturnswholesale | - | —Skipped | — | — | — | Jun 10, 2025 | - |
| 78569247 | Where is my order? | Solved | Normal |  Hipolito Schroeder | — |  Yazmin Jast | Chat | refund | 14h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - |
| 87830361 | Order arrived damaged | Solved | Low |  Georgia Bartoletti | — |  Julie Hodkiewicz | Chat | — | 1d 23h | ○Sent, no reply | — | — | — | May 5, 2026 | - |
| 28674450 | Shipping cost question | Pending | Normal |  Rhonda Heaney-Hermann | — |  Mr. Eliza Gerhold IV | — | - | —Skipped | — | — | — | May 11, 2026 | - | |
| 95054666 | Gift card balance question | Solved | Low |  Dr. Doreen Rogahn | — | Kaela Friesen | Phone | — | 2h | ○Sent, no reply | — | — | — | Mar 28, 2026 | - |
| 80361062 | Cancel order request | Solved | Urgent |  Mr. Kelvin Volkman | — | Dr. Mandy McLaughlin | — | 3h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | |
| 04044485 | Discount code not working | Solved | Normal |  Herman Walsh | — |  Leonard Waters-Howell | Phone | shippingreturnsrefund | 5h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - |
| 93844361 | Question about product ingredients | Solved | Normal |  Travon Kuhic V | — | Mr. Eliza Gerhold IV | fragrancereturns | 5h | ⊘Not fired | — | — | — | Apr 29, 2026 | - | |
| 23220460 | Cancel order request | Solved | Normal |  Timothy Jakubowski | — | Faith Hilll | wholesalerefundshade-match | 18h | ●Responded | 5/5 | — | — | Apr 24, 2026 | - | |
| 48293975 | Lost package follow-up | Solved | Normal |  Kraig Barrows DDS | — | Ignatius Cummerata | Social | vipbopis | 2d 22h | ⊘Not fired | — | — | — | Mar 12, 2026 | - |
| 36930772 | Shipping cost question | Solved | Low |  Chanelle Kuhlman | — |  Amely Pacocha | Chat | — | 22h | ●Responded | 4/5 | — | — | Jul 4, 2025 | - |
| 17111318 | Question about product ingredients | Solved | Urgent |  Mr. Sheldon Orn | — | Julie Hodkiewicz | Phone | wholesale | 6h | ●Responded | 5/5 | — | — | Aug 19, 2025 | - |
| 73803038 | App login problem | Solved | Normal |  Ron Jakubowski DVM | — | Dr. Mandy McLaughlin | gift-card | 1h | ●Responded | 4/5 | — | — | May 14, 2026 | - | |
| 67803890 | Shipping cost question | Solved | High |  Ottilie Stroman | — |  Miss Amber Hintz Sr. | refundbopisapp | 1h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - | |
| 21047267 | Loyalty points not posting | Pending | Normal |  Anibal Barton | — | Yazmin Jast | Chat | wholesale | - | —Skipped | — | — | — | Nov 3, 2025 | - |
| 71742493 | Question about product ingredients | Solved | Normal |  Chad Little | — | Steve O'Conner | damagedshippingrefund | 3h | ●Responded | 4/5 | — | — | Jan 22, 2026 | - | |
| 20545493 | Foundation match help | Solved | High |  Kayleigh D'Amore | Studio Eleven | Mr. Skyla Trantow | — | 17h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 49660686 | BOPIS order cancelled at store | Solved | Normal |  Tyrel Stamm | — | Amely Pacocha | influencervip | 1h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - | |
| 59929462 | Missing samples in order | Solved | Normal |  Roy D'Amore | — |  Lily Raynor | Chat | — | 5h | ●Responded | 3/5 | — | — | Jun 13, 2025 | - |
| 92837916 | Wholesale order question | Pending | Normal |  Nathaniel McClure | — | Leonard Waters-Howell | Chat | fragrancesamples | - | —Skipped | — | — | — | Aug 31, 2025 | - |
| 36674215 | Return after 30-day window | Solved | Normal |  Rory Blanda | — |  Chaz Renner | Chat | — | 3d | ○Sent, no reply | — | — | — | Nov 28, 2025 | - |
| 57135000 | Birthday gift not received | Solved | Normal |  Florencio McCullough | — |  Jacklyn Dare | — | 2h | ●Responded | 3/5 | — | — | Jan 14, 2026 | - | |
| 86124641 | Order arrived damaged | Solved | Normal |  Lela Block | — | Steve O'Conner | returns | 11h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 06020115 | Wrong shade sent | Pending | Normal |  Rachel Kling | — |  Eula McKenzie | appvipshade-match | - | —Skipped | — | — | — | Apr 24, 2026 | - | |
| 84432679 | App login problem | Solved | Normal |  Miss Nettie Muller | — | Miss Amber Hintz Sr. | appvip | 1h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - | |
| 99298823 | BOPIS pickup not ready | Solved | Low |  Nathaniel Franecki | — | Lily Raynor | Chat | — | 2d 11h | ●Responded | 1/5 | — | — | Aug 22, 2025 | - |
| 57984973 | Discount code not working | Solved | Normal |  Darrel Murazik | House of Lumière |  Oscar O'Hara | Social | shippingappvip | 3h | ⊘Not fired | — | — | — | Jan 14, 2026 | - |
| 59999136 | Missing samples in order | Solved | Normal |  Harry Lynch DDS | — | Julie Hodkiewicz | — | 2d 6h | ○Sent, no reply | — | — | — | Jul 26, 2025 | - | |
| 71533821 | Missing items in shipment | Pending | Normal |  Tonya Streich | — | Yazmin Jast | shade-match | - | —Skipped | — | — | — | Feb 20, 2026 | - | |
| 68223299 | Influencer code not working | Pending | Normal |  Daniel Kerluke | — |  Kip Schroeder IV | Chat | viployaltyinfluencer | - | —Skipped | — | — | — | Dec 7, 2025 | - |
| 88432685 | Birthday gift not received | Pending | Low |  Roger Deckow | — |  Darryl Jacobi | — | - | —Skipped | — | — | — | Mar 11, 2026 | - | |
| 37350999 | BOPIS order cancelled at store | Solved | Low |  Dr. Liam Waelchi | — | Ignatius Cummerata | — | 1d 21h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 38726892 | Foundation match help | Solved | Low |  Virgil Thiel | Atlas Hospitality | Darryl Jacobi | Phone | — | 12h | ●Responded | 5/5 | — | — | Jan 20, 2026 | - |
| 21324463 | Wrong shade sent | Solved | Low |  Miss Jeannette Jenkins | — | Steve O'Conner | samples | 2d | ○Sent, no reply | — | — | — | Jun 15, 2025 | - | |
| 23520219 | App crashes at checkout | Pending | Normal |  Melanie Schmidt II | — | Darryl Jacobi | — | - | —Skipped | — | — | — | Jul 2, 2025 | - | |
| 43023349 | Address change after shipping | Solved | Normal |  Lucio Gorczany | — | Steve O'Conner | fragrance | 2d 11h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |
| 03754492 | Influencer code not working | Solved | Normal |  Ronald Connelly | — | Oscar O'Hara | Social | vip | 5h | ⊘Not fired | — | — | — | Dec 5, 2025 | - |
| 87785934 | Item authenticity concern | Pending | Normal |  Ottis Maggio | — | Mr. Eliza Gerhold IV | Chat | damagedsamples | - | —Skipped | — | — | — | Aug 24, 2025 | - |
| 97867867 | Question about product ingredients | Pending | High |  Doris Dickinson | — | Steve O'Conner | Phone | fragrancevipinfluencer | - | —Skipped | — | — | — | Aug 7, 2025 | - |
| 24853178 | BOPIS pickup not ready | Solved | Low | Kraig Barrows DDS | — | Eula McKenzie | bopis | 4h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |
| 99736744 | Item authenticity concern | Solved | High |  Mattie Bahringer | — | Dr. Mandy McLaughlin | Chat | appwholesaledamaged | 2h | ⊘Not fired | — | — | — | Aug 14, 2025 | - |
| 02800019 | Birthday gift not received | Solved | Normal |  Mr. Lucious Heidenreich | — | Faith Hilll | fragranceinfluencershade-match | 2d 8h | ⊘Not fired | — | — | — | Apr 23, 2026 | - | |
| 78918587 | BOPIS order cancelled at store | Pending | Normal | Hipolito Schroeder | — |  Tommy Kuvalis | — | - | —Skipped | — | — | — | Apr 2, 2026 | - |