TicketsAll tickets
Showing 16,051 - 16,100 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 53433445 | Pro discount enrollment | Solved | High |  Melany Auer | House of Lumière |  Faith Hilll | — | 1h | ⊘Not fired | — | — | — | Nov 13, 2025 | - | |
| 11313170 | Pro discount enrollment | Solved | Urgent |  Claudie Gleason | — |  Miss Amber Hintz Sr. | Phone | — | 3h | ○Sent, no reply | — | — | — | Jul 6, 2025 | - |
| 92658438 | Cancel subscription / Auto-replenish | Solved | High |  Eleonore Blick | — |  Kip Schroeder IV | — | 14h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - | |
| 65701699 | Price match request | Solved | Low |  Tonya Streich | — | Miss Amber Hintz Sr. | gift-card | 15h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | |
| 01221449 | Wholesale order question | Solved | Normal |  Eula Nienow | — |  Garth Dooley | loyaltyshipping | 15h | ●Responded | 4/5 | — | — | Jun 17, 2025 | - | |
| 66718791 | Cancel order request | Solved | Low |  Zackary Cruickshank | — |  Tommy Kuvalis | — | 2h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - | |
| 64981844 | Foundation match help | Pending | Low |  Lyric Reichel | — |  Mr. Skyla Trantow | — | - | —Skipped | — | — | — | Sep 13, 2025 | - | |
| 92650450 | Gift card balance question | Solved | Low |  Mr. Nickolas Pouros | — |  Chaz Renner | Phone | vipapp | 5h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - |
| 09189503 | Cancel order request | Solved | Normal |  Shelley Carroll | — |  Mr. Lonie Hudson | Social | shippingbopis | 5h | ⊘Not fired | — | — | — | Sep 3, 2025 | - |
| 15602700 | Missing items in shipment | Solved | Low |  Dexter Heidenreich | — |  Jacklyn Dare | — | 3h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | |
| 47638072 | Loyalty points not posting | Solved | Normal |  Renee Spinka | — | Mr. Skyla Trantow | damagedloyalty | 3h | ●Responded | 5/5 | — | — | May 1, 2026 | - | |
| 35319953 | Missing items in shipment | Pending | Normal |  Malvina Hoeger | — |  Yazmin Jast | shade-match | - | —Skipped | — | — | — | Sep 18, 2025 | - | |
| 75689475 | Cancel order request | Solved | Normal |  Rolando Haag | — |  Mr. Cade Senger | vipinfluencershipping | 4h | ●Responded | 5/5 | — | — | May 7, 2026 | - | |
| 75089964 | Discount code not working | Solved | Normal |  Jaylon Turcotte | — |  Dr. Mandy McLaughlin | appshade-matchvip | 4h | ●Responded | 5/5 | — | — | Nov 10, 2025 | - | |
| 45361533 | Price match request | Solved | Normal | Zackary Cruickshank | — |  Leonard Waters-Howell | Phone | vipsamplesbopis | 9d 6h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - |
| 28803205 | Influencer code not working | Solved | Normal |  Bruce Kozey | — |  Ignatius Cummerata | Chat | shippingvipsamples | 1h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - |
| 89933226 | Klarna / Afterpay split issue | Solved | Urgent |  Tavares Senger | — |  Amely Pacocha | — | 19h | ●Responded | 4/5 | — | — | Apr 1, 2026 | - | |
| 81266027 | Wholesale order question | Pending | Normal |  Opal Considine | — | Mr. Skyla Trantow | Chat | returns | - | —Skipped | — | — | — | Sep 29, 2025 | - |
| 75411846 | Question about product ingredients | Solved | Normal |  Janick Hodkiewicz | — | Garth Dooley | wholesalebopis | 2d 16h | ●Responded | 1/5 | — | — | May 30, 2025 | - | |
| 57139772 | Allergic reaction concern | Solved | Normal |  Tamara Corkery | — | Tommy Kuvalis | Chat | shade-match | 18h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - |
| 81645248 | Klarna / Afterpay split issue | Solved | Normal |  Mr. Wallace Rau | — | Amely Pacocha | refundfragranceshipping | 6h | ○Sent, no reply | — | — | — | Feb 1, 2026 | - | |
| 68480964 | BOPIS pickup not ready | Solved | Low |  Jeanne Gleason | — | Tommy Kuvalis | Chat | shippingreturnsapp | 3h | ○Sent, no reply | — | — | — | Aug 12, 2025 | - |
| 47230956 | Cancel subscription / Auto-replenish | Solved | Normal |  Juvenal Ward | — |  Steve O'Conner | — | 2d 22h | ●Responded | 4/5 | — | — | Dec 12, 2025 | - | |
| 06630805 | Price match request | Pending | High |  Forest Crooks | — | Tommy Kuvalis | Chat | — | - | —Skipped | — | — | — | Nov 20, 2025 | - |
| 19001160 | Missing items in shipment | Pending | Normal |  Clinton Funk | — |  Lily Raynor | refundshade-match | - | —Skipped | — | — | — | Apr 6, 2026 | - | |
| 43757871 | Foundation match help | Solved | Normal |  Maddison Douglas | — | Dr. Mandy McLaughlin | Social | bopis | 9h | ⊘Not fired | — | — | — | Apr 3, 2026 | - |
| 69435383 | Influencer code not working | Solved | Normal |  Dominic Ankunding | — | Yazmin Jast | Social | damagedloyaltyreturns | 3d 15h | ⊘Not fired | — | — | — | May 29, 2025 | - |
| 18267627 | Pro discount enrollment | Solved | Normal |  Roland Ortiz-McGlynn | — | Ignatius Cummerata | Phone | gift-card | 23h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - |
| 31936897 | Klarna / Afterpay split issue | Pending | Low |  Ana Okuneva-Sanford | — |  Julie Hodkiewicz | Chat | wholesalegift-card | - | —Skipped | — | — | — | Oct 10, 2025 | - |
| 72920315 | BOPIS order cancelled at store | Solved | Normal |  Natalie Stehr | — | Mr. Cade Senger | — | 2h | ○Sent, no reply | — | — | — | Jun 24, 2025 | - | |
| 11599616 | Birthday gift not received | Solved | Low |  Quincy Hoeger | — | Garth Dooley | — | 1d 10h | ●Responded | 4/5 | — | — | Nov 25, 2025 | - | |
| 58333721 | Missing samples in order | Open | Low |  Jimmie Klein | — | Mr. Skyla Trantow | Social | — | - | —Skipped | — | — | — | Feb 20, 2026 | - |
| 11039067 | Refund not received | Pending | Normal |  Florida Homenick | — | Yazmin Jast | Chat | — | - | —Skipped | — | — | — | Oct 16, 2025 | - |
| 25250147 | Foundation match help | Solved | High |  Dejon McLaughlin Sr. | — |  Oscar O'Hara | Chat | — | 2h | ●Responded | 5/5 | — | — | Jul 24, 2025 | - |
| 94067974 | Cancel order request | Pending | Normal |  Bobbie Bergnaum | — | Oscar O'Hara | — | - | —Skipped | — | — | — | Nov 5, 2025 | - | |
| 83391305 | App crashes at checkout | Solved | Normal |  Glen Wilkinson | — | Mr. Skyla Trantow | Phone | gift-card | 22h | ●Responded | 2/5 | — | — | Feb 17, 2026 | - |
| 17141495 | Wrong shade sent | Solved | Normal |  Lauriane Labadie | — |  Vilma Gusikowski | — | 11h | ●Responded | 5/5 | — | — | Oct 16, 2025 | - | |
| 76095588 | Discount code not working | Solved | Normal |  Vicky Gulgowski | — | Lily Raynor | Chat | vipshipping | 13h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - |
| 89822639 | Cancel subscription / Auto-replenish | Solved | Low |  Electa Nader | — | Ignatius Cummerata | fragrance | 13h | ○Sent, no reply | — | — | — | Jun 1, 2025 | - | |
| 03023383 | Address change after shipping | Solved | Low |  Hugh Schroeder | — |  Eula McKenzie | fragrance | 2d 14h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | |
| 22532087 | Missing items in shipment | Solved | Normal |  Maya Bernhard | — |  Mr. Eliza Gerhold IV | Chat | wholesalerefund | 2d 20h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - |
| 36654859 | BOPIS pickup not ready | Pending | Normal |  Byron O'Keefe | — | Julie Hodkiewicz | — | - | —Skipped | — | — | — | Mar 7, 2026 | - | |
| 44924587 | Allergic reaction concern | Solved | Normal |  Dr. Donavon Sporer | — | Leonard Waters-Howell | influencer | 8d 8h | ●Responded | 1/5 | — | — | Jul 16, 2025 | - | |
| 23926732 | Refund not received | Solved | Low |  Miss Beatrice Dach | — | Leonard Waters-Howell | shippinginfluencer | 1d 12h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | |
| 06746718 | Missing samples in order | Solved | Urgent |  Janice Hessel | — |  Katrina Johns | Chat | — | 2h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - |
| 62047909 | Gift card balance question | Solved | Normal |  Suzanne Rolfson Sr. | — | Yazmin Jast | gift-cardinfluencershipping | 6h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - | |
| 85433032 | Allergic reaction concern | Open | High |  Dr. Parker Rodriguez V | — | Jacklyn Dare | returns | - | —Skipped | — | — | — | May 11, 2026 | - | |
| 44263550 | Store experience feedback | Solved | Normal |  Kay Berge | — |  Kaela Friesen | Chat | shade-matchfragrance | 2d 1h | ●Responded | 4/5 | — | — | Jul 27, 2025 | - |
| 54329030 | Where is my order? | Pending | Normal |  Julius Predovic | — | Steve O'Conner | vipfragrancesamples | - | —Skipped | — | — | — | Sep 11, 2025 | - | |
| 78023100 | Wholesale order question | Solved | Low |  Miss Clarissa Herman | — | Amely Pacocha | Phone | appwholesale | 2d 7h | ●Responded | 3/5 | — | — | Dec 6, 2025 | - |